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This is absolutely insane. I set up a email account(also did about a year ago) and I can not get back to my mail. Why in gods name is it so difficult? I have multiple email accounts with most all the major email websites and this one is utterly impossible to use. I just keep ending up in the same spot with no information to help get out of the endless circle. I don't even know if I could find my way back to here. I will give you my email address to try and get something more constructive than the past two days. I want to make mozilla products my main users for all my different platforms to simplify my life but I am having my doubts about thunderbird. So far it is a useless time waster. I'm shocked that this is under the Mozilla name. I normally associate Mozilla with high quality, easy to use products. My goal is to have all the phones, tablets,laptops, and desktops operating on linux and mozilla. Thank you in advance. X@yahoo.com

(PII redacted by moderator)

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

Dell desktop running Mint Mate 22. Bookmarks missing about 50% of bootups. Saved bookmarks to both HTML and JSON during an occasion they did appear, when they next were missing attempted to restore them via Library pop-up (Manage bookmarks). I could not determine a path to direct the system to either locally saved file. In Library, selected Restore, which then asks me to choose file, but none of the data fields accepted or acted upon input. re-installed Firefox but same result. Then clicked on the saved HTML file, multiple screens flashed on the display, with multiple items in the tray. The final result was the bookmarks were all displayed as expected, but since the problem has been inconsistent, unknown whether they will display on future bootups.

Wish to have guidance on using the Library pop-up to restore saved bookmarks when they are missing. Perhaps some knowledgeable user could post a step-by-step through the restore process.

Firefox version 152.0 : Firefox is continuously refreshing the page on a particular Website, in both Windows11 and Linux versions, making the site unusable ( unable to click anything ). The website loaded ok previously using Firefox and still loads ok using Chrome. Disabling extensions doesn't help, neither does deleting the cache and cookies. What changed and why? Is there anything else to try?

Firefox recently had an update, and now when I am uploading files, I can't double click to upload selected files. I have to first select the file, and then click the open button.

Before the latest Firefox update, I could simply double click on files to upload. This workflow was much faster.

If I go to about:config, and search for: widget.use-xdg-desktop-portal.file-picker, I can change the value from 0 to 2, and then I can upload files by double clicking. However, then Firefox forgets my last upload location, and always opens in the home folder.

If I set it back to 0, it remembers my last upload location, but I can't double click to open files.

My current Firefox version is 152.0.1. Any help would be appreciated. Thanks.

Thunderbird Version 140.7.1esr, Build ID 20260123195141 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:140.0) Gecko/20100101 OS Linux 6.1.0-33-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.133-1 (2025-04-10) OS Theme Xfce / Adwaita Application Binary /usr/lib/thunderbird/thunderbird-bin

Having a problem with an ATT POP account. TB stopped getting mail. After a minute and a half or so (wish it would time-out faster), I get a pop-up box in the top right of the screen that states: "Connection to server inbound.att.net timed out" and then quickly goes away.

Deleted passwords and cannot see where to create them again, as it never prompts me for new ones.

Thanks.

when I try and add my microsoft outlook account, it redirects to a webpage, which after saying yes a few times with an already signed in session, redirects to localhost 44645. localhost 44645 notably does not seemingly direct to anything, and thunderbird does not change. clicking "continue" re opens the microsoft webpage How should i connect my outlook account? system details; ``` OS: Linux Mint 22.3 x86_64 Host: ThinkPad L14 Gen 2a Kernel: 6.14.0-37-generic Uptime: 7 hours, 40 mins Packages: 2177 (dpkg) Shell: bash 5.2.21 Resolution: 1920x1080 DE: Cinnamon 6.6.4 WM: Mutter (Muffin) WM Theme: Mint-Y-Dark-Aqua (Mint-Y) Theme: Mint-Y-Aqua [GTK2/3] Icons: Mint-Y-Sand [GTK2/3] Terminal: gnome-terminal CPU: AMD Ryzen 7 PRO 5850U with Radeon Graphics (16) @ 4.508GHz GPU: AMD ATI Radeon Vega Series / Radeon Vega Mobile Series Memory: 14803MiB ```

Thunderbird 140.7.1 i have a subfolder called "purchases" which I add to on a regular basis. Suddenly no messages appear after May 2014 I have logged in directly to the mail server, and all the missing messages are definitely on the server. I have checked the local filters, none are set. I have tried properties/repair. I have tried removing ~/.thunderbird/xxx/ImapMail/mail.myserver.com.au/INBOX.sbd/purchases.msf

Could it be a problem with dovecot indexing on the server? all the other subfolders seem to work fine. It's just this one.

Hello! I'm on Debian, and there Firefox ESR is the default browser, it is now basically unusable as it is so out of date that Cloudflare Turnstile no longer works.

This is a major problem.

I have opened a ticket over at Cloudflare, but they have not commented at all on the problems: https://community.cloudflare.com/t/turnstile-not-woring-for-the-last-few-days/939637

Thank you for your time.

1. This could be under-reported problem. People will have problems reporting this bug

2. Whenever I try to save anything (image, website, Ctrl+S, print website to file, Ctrl+P, screenshots, same problem) my Firefox tries to "Open" something instead. I see dialog window with header SAVE, but the final button is labeled "Open" and after clicking it usually nothing happens. A haven't been able to save anything since this update. Only system-wide screenshots work for me now.

I had to use another installation in order to attach screenshot here. In the problematic 149.0, after clicking "Browse..." and selecting file, nothing happens, and no upload, moreover button won't respond to clicking anymore. Then I force refresh, and this text within this form disappears, but attached image appears.

3. Yesterday I have updated my Firefox to 149.0, using official debian sources, mozilla-deb - 1.0 -

cat /etc/apt/sources.list.d/mozilla.list deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt/ mozilla main

4. I have Linux Debian, (old version, Stretch+backports, yes, I am moving things already to new hdd), maybe it's related: 4.9.0-19-amd64 #1 SMP Debian 4.9.320-2 (2022-06-30) x86_64 GNU/Linux )

In order to fill this form I am using separate installation 140.9.0esr (64-bit), you could warn Debian teams not to propagate this error.

5. I have checked Console and Debugger, but they seem website-related. This error happens on every single website. Tried already troubleshooting mode, same problem. Please help us.

My current version of Firefox is 149.0 (64 bit) Mozilla Firefox for Arch Linux Arch Linux - 1.0 I am running this on two computers, a laptop and a desktop, both running Arch Linux, currently at 6.19.10. I use the laptop much more, and recently noticed that I cannot upload or download files with Firefox. No file selection window opens and the request is simply ignored. Nothing appears in my Downloads folder. Meanwhile, I also noticed that this function works just fine on the desktop computer. I don't remember making any settings changes. I do have popups generally disabled but can enable them for certain sites. In any case, I have tried enabling popups and redirects completely with no change. I figure there must be something different about the settings on these two Firefox installations, but what? What can you tell me? Or ask me? Thanks.

When I tried to import my OpenGPG keys from the "Select File to Import...", I found that it cannot display the hidden files or directories.

Did I miss a setting for this? What can I do to show the hidden files?

Hello everyone,

I would like to ask for clarification regarding the distribution of Firefox through third-party packaging methods.

As I understand it, Mozilla's trademarks and branding are protected, and in some cases official permission may be required to distribute Firefox under the Firefox name and branding.

Within the Ubuntu Touch community, there is a method called "Crackle" that can repackage existing applications and make them available as installable "Clickable" packages on the platform. One of the applications that has been repackaged in this way is Firefox.

However, this Firefox package is currently not available in the Ubuntu Touch software store because there is concern that distributing it may require explicit permission from Mozilla.

My question is therefore:

Does a project or community need Mozilla's permission to distribute a repackaged version of Firefox through a software store? If so, what would be the correct process for obtaining such permission? Alternatively, if the software is merely being repackaged to provide an installation method on another platform, without modifying Firefox itself, is additional permission still required?

We would appreciate any clarification regarding Mozilla's policies on redistribution, repackaging, and trademark usage in this context.

Thank you for your time and assistance.

As I store all my contacts in a CarDav sync I have no need for a "Personal Address Book". It might even be a problem because accidentily stored addresses there are not synced. The "Delete" on the context menu is grey and cannot be selected. How do I permantely remove "Personal Address Book" from the list of contacts?

Hello,

It seems that Firefox has lost the ability to clear cookies on exit without also clearing history. This affects the current version, 153, but I started observing it a few versions back, maybe around 148.

In Settings -> Privacy and Security, if I select "Clear cookies and site data every time you close Firefox", this automatically enables "Clear history when Firefox closes". If I unselect the latter, the former also becomes unselected.

I would like to clear site cookies and data whenever I close Firefox, but not browsing history. I'm sure this used to be possible in the past. Is it an intended change that this is no longer possible, or is it a mistake?

Thank you.

In my nightly broswer Codeberg opens once when I click to go to a repository the tab keeps loading and does not stop and can't accesss anything then. In Firefox I don't have that problem at all only in Nightly then in Nightly my Facebook emoji's does not show but again in Firefox it does.

I want to copy my windows Thunderbird profile to Linux but my Profile Directory will not open when I press open directory. I downloaded Thunderbird from the Zorin app store, and it may be a flatpak or something – it won’t tell me now because I have already installed it – but I believe that could be a reason for the directory not opening. Is there a non-PC-literate way of finding out and fixing this?

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program

some examples: -menu bar menus -the menu button -context menus (websites with their own context menus do not do this) -preview tooltips

I've tried disabling extensions, turning hardware acceleration off and on and disabling AI to no avail. Disabling the preview tooltips 'worked' but I'd prefer not to disable everything here. Are there any other settings that might help?