Showing questions tagged: Show all questions

FF 145.0.2 (Linux Mint 22.1) Tabs keep crashing

Crash submitted, ID = 320cc808-4505-4cba-6e0f-9f2c2955d007 Still happens in troubleshoot mode. Still happens with extensions disabled (Ublock origin, Proton Pass) Started… (read more)

Crash submitted, ID = 320cc808-4505-4cba-6e0f-9f2c2955d007 Still happens in troubleshoot mode. Still happens with extensions disabled (Ublock origin, Proton Pass) Started happening since Dec. 5, 2025 System is current with all Debian?Ubuntu updates installed (daily refreshes) Linux Kernel 6.8 on Lenovo Yoga i7 (ca. 2022) with Intel i5 & Intel graphics

Asked by bandc.schmidt 1 month ago

Last reply by jonzn4SUSE 1 month ago

twitch not showing channel points

its pretty much what it says on the tin, im not seeing my channel points in chat i have turned off all the tracking stuff i turned off the enhanced tracking and i st… (read more)

its pretty much what it says on the tin, im not seeing my channel points in chat

 i have turned off all the tracking stuff 

i turned off the enhanced tracking and i still cannot see or earn my channel points i have turned my site security to nothing to see if that would do anything I have turned off all my add-ons and they just dont show can anyone tell me whats happening here

Asked by hatzy.n.z 1 month ago

Last reply by jonzn4SUSE 1 month ago

passwords won't save

latest version of firefox will not let me save a password on a new website, it has always worked before, see image for settings. website is not included in exceptions … (read more)

latest version of firefox will not let me save a password on a new website, it has always worked before, see image for settings. website is not included in exceptions

Asked by norv 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

sync not working

My account won't sync my old passwords and browser history. I recently reinstalled windows and when I tried to sign in to my mozilla account my data wasn't there. … (read more)

My account won't sync my old passwords and browser history. I recently reinstalled windows and when I tried to sign in to my mozilla account my data wasn't there.

Asked by zombie 1 month ago

Last reply by jonzn4SUSE 1 month ago

Cannot enable Firefox Sync on Windows 11 PC

I have been trying to enable Firefox Sync on my Windows 11 PC (Firefox 145.02). I open the Firefox Sync window, I click on Log In, I enter my e-mail and click on "Sign up… (read more)

I have been trying to enable Firefox Sync on my Windows 11 PC (Firefox 145.02). I open the Firefox Sync window, I click on Log In, I enter my e-mail and click on "Sign up or Sign In" and then the view freezes and I never get any further. The attached screen capture never changes, no matter how long I wait.

Asked by dj_paige 1 month ago

Last reply by jonzn4SUSE 1 month ago

How to sync all tabs from FF on old PC to FF on a new PC?

The 2-year-old support page "View synced tabs from other devices" gives 2 methods for syncing all your tabs from one Windoze FF to another. Neither one does anything at … (read more)

The 2-year-old support page "View synced tabs from other devices" gives 2 methods for syncing all your tabs from one Windoze FF to another. Neither one does anything at all for me now. The "right-click on the device in the sidebar" sounded SO promising, but it does not cause anything at all to happen. And checking the "sync tabs" box does indeed make them all show up in the sidebar list, but does not open anything. So besides clicking on each of the hundreds of tabs listed, how can I do this, or is it just another FF functionality lost to time?

Asked by jeff.home 1 month ago

Last reply by jonzn4SUSE 4 weeks ago

Login @ California EDD

Hi You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla … (read more)

Hi

You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla never contacted California EDD & for the last two weeks people, myself included haven't been able to login. She told me to use Chrome or Microsoft Edge, both of which I absolutely HATE to use. Well guess what I was able to login using Microsoft Edge.

Here's the steps Login They send you a 6 digit text code. You enter the code Then you get a pop up message that something went wrong & call the 833 - 876 - 9333 for the IT dept. Which only takes about 20+ trys to get someone.

PLEASE CORRECT THIS SITUATION!!!!

Asked by Surfnbrad2004 1 month ago

Last reply by Denys 1 month ago

Firefox takes too long to load websites after login

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid … (read more)

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid and login. I have restarted Windows 11 and tested the load times of Firefox and Edge a while ago by going to Google. Edge loaded Google after 5 seconds, while Firefox 3 minutes and 25 seconds. That's long. Sometimes Firefox loads a webpage 10 minutes after login.

What could be the issue here and how do I fix it? I have the following extensions and I'm sure that they do not hinder Firefox.

Asked by igor.arnautovic123 1 month ago

Last reply by jonzn4SUSE 1 month ago

Too slow to download by firefox with LAN

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it … (read more)

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it downloads almost instantly. Please help resolve this issue.

Asked by 6479887 1 month ago

Last reply by jonzn4SUSE 1 month ago

The Mozilla Firefox "Downsize/Minimize/Exit" toolbar does not appear

I am currently using Windows 11 and Firefox 145.0.2 on my desktop computer. Firefox is set as my default browser. Since the latest Firefox upgrade, the "Downsize/Minimi… (read more)

I am currently using Windows 11 and Firefox 145.0.2 on my desktop computer. Firefox is set as my default browser. Since the latest Firefox upgrade, the "Downsize/Minimize/Exit" toolbar does not appear upon opening and the only way I can close the program is to go to File<Exit, but I still have no way to downsize to share my screen with other applications. I sometimes have to open and close the program a couple of times before the Minimize toolbar appears. I already tried Firefox "Refresh" but the issue is still happening. </p>

Asked by Mamsmom 1 month ago

Last reply by Denys 1 month ago

import-export tool

Hello I want to use import-export tool and it is not possible now ? Please repair the function. thanks/CG Moderator note (Denys): This question has been moved from… (read more)

Hello I want to use import-export tool and it is not possible now ? Please repair the function. thanks/CG

Moderator note (Denys): This question has been moved from the Firefox desktop forum to the Thunderbird forum.

Asked by Christine Gervais 1 month ago

Last reply by christ1 1 month ago

payment method - Save and autofill payment info

I have Linux OS Mint Cinnammon 22.2 and firefox 145.0.2 I have ticked "Save and auto-fill payment info" and my credit card ## are recorded. When I want to pay, the defaul… (read more)

I have Linux OS Mint Cinnammon 22.2 and firefox 145.0.2 I have ticked "Save and auto-fill payment info" and my credit card ## are recorded. When I want to pay, the default credit card ## appear correctly, but if I click on them to apply, nothing happens. Every time I have to re-enter all the numbers ! Many thanks for your answer.

Asked by roberto.bis 1 month ago

Last reply by TyDraniu 1 month ago

Get rid of user profile pop-up

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere abo… (read more)

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

Asked by bjamsden 1 month ago

Last reply by casper.miller81 1 month ago

Account keeps resetting

3 times now, my account has completely reset, forcing me to log into everything again and not working with the key that I copy and pasted and downloaded. I would like my … (read more)

3 times now, my account has completely reset, forcing me to log into everything again and not working with the key that I copy and pasted and downloaded. I would like my old data back. Why does this keep happening?

Asked by grayhacks 1 month ago

Last reply by Paul 1 month ago

Why do I suddenly need Chrome in order to access my Gmail account?

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser. I had to shutdown my Laptop and everything seemed Ok on reboot. However, I… (read more)

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser.

I had to shutdown my Laptop and everything seemed Ok on reboot. However, I can no longer access my Gmail account as I apparently "need Chrome" to get access...?

Do I? If so - how do I get it installed on my system?

Thank you

Asked by lbjacobsen 1 month ago

Last reply by Konstantina Papadea 1 month ago

Processes

Hi, I have 30 Firefox processes running and they are taking up ~2700 MB (84%) memory. I have 8GB installed memory. I'm running Win 11. What causes processes to run an… (read more)

Hi, I have 30 Firefox processes running and they are taking up ~2700 MB (84%) memory. I have 8GB installed memory. I'm running Win 11. What causes processes to run and how do I know which ones I can end?

Any help is appreciated.

Thanks, John

Asked by John Sowder 1 month ago

Last reply by jonzn4SUSE 1 month ago

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!! Unbelievably poor design. I have a backup email address, … (read more)

cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!

Unbelievably poor design.

I have a backup email address, recover codes, phone.

but firefox requires the inaccessible primary email address to make any changes !!!!!@!@!@!!!!!

Asked by dkmozilla 1 month ago

Last reply by Paul 1 month ago