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  • Archived

Night mode gone

My option for night mode to invert the colors for websites has suddenly disappeared from the menu. If I go to settings I can turn on dark mode but it does not work for a … (read more)

My option for night mode to invert the colors for websites has suddenly disappeared from the menu. If I go to settings I can turn on dark mode but it does not work for a lot of websites. How can I get night mode back?

Asked by Jules Kronen 11 months ago

Last reply by lostbydesign 9 months ago

  • Solved
  • Archived

Entering search string in the URL text field doesn't work

Hi community, Hopefully, someone can help me with this strange issue: I've installed Firefox for iOS (iPhone) and would like to add DuckDuckGo as my default search engi… (read more)

Hi community,

Hopefully, someone can help me with this strange issue:

I've installed Firefox for iOS (iPhone) and would like to add DuckDuckGo as my default search engine but there seems to be an issue with the query string as shown on this support page.

When entering DDG to the list in Settings using the suggested query string "https://www.duckduckgo.com/search?q=%s", every search in the URL text field (in this case "vin") sends me to the DDG start page where my string is changed to "search" in the search field (see image) and below with a bunch of search engines. Then I have to enter my initial search string one more time.

Hopefully, this explanation makes sense.

What can I do? Any help is very much appreciated.

Kind regards,

Peter

Asked by Peter Hartig 1 year ago

Answered by Kiki 11 months ago

  • Solved
  • Archived

Credit card autofill feature has disappeared from settings??

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under priv… (read more)

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under privacy and security?? WTH??

Asked by cobbsimone 1 year ago

Answered by zeroknight 1 year ago

  • Archived

Bad firefox sync instructions for iOS

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. … (read more)

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

Asked by Ed-T 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Marquis takes over, can't remove it

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - odd… (read more)

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - oddly, it never worked first time. - Now that doesn't work. - I can only get to my DuckDuckGo homepage via my bookmarks, which means I can't have more than one page open at a time. Firefox opens by default in Marquis. - I downloaded paid-for antivirus software with no results, so I'm reluctant to get anything else unless I'm sure it will work. - I notice that several people on this thread and elsewhere have reported this intrusion. - Does anyone know what to do about it??

Asked by sheridan.tessa 2 years ago

Last reply by sheridan.tessa 2 years ago

  • Archived

command + F not working

Command + F has suddenly stopped working. Other command functions (e.g., command + L) continue to work as expected, including cut/copy/paste. But command + F simply does … (read more)

Command + F has suddenly stopped working. Other command functions (e.g., command + L) continue to work as expected, including cut/copy/paste. But command + F simply does not work (going to the menu and selecting the manually selecting the magnifying glass also still works, so it’s not something systemic with the search window, i wouldn’t think).

I posted a message on the App Store indicating the situation, and received a reply from the dev asking me to post my “report” here - not sure if this qualifies, though.

Asked by jjphoto 2 years ago

Last reply by mobiteddy 2 years ago

  • Archived

Lost Firefox Icon

All of a sudden my Firefox icon has vanished from my iPhone. I'm positive that I didn't delete it, it just vanished. When I click on a link, it follows the link using F… (read more)

All of a sudden my Firefox icon has vanished from my iPhone. I'm positive that I didn't delete it, it just vanished. When I click on a link, it follows the link using Firefox. But if I initiate a search, I am only able to use Safari to do it. How do I get my icon back so that I can always be using Firefoc?

Asked by Leslie 1 year ago

Last reply by Leslie 1 year ago

  • Archived

Problem entering to specific websites - Previously was ok.

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was… (read more)

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was working perfect. Please HELP! Thanks friends :) When I try to open this website, nothing happens, nor an error, sometimes in certain website it keeps retrieving and thats it.

Many thanks,

Asked by cgs260667 10 months ago

Last reply by James 10 months ago

  • Archived

No payment card option iOS

Hi, For some reason I don’t have the option to add payment cards on my browser using the latest version on iOS. Can someone explain or help me achieve this as it’s pret… (read more)

Hi,

For some reason I don’t have the option to add payment cards on my browser using the latest version on iOS.

Can someone explain or help me achieve this as it’s pretty annoying having to dig my card out or switch to safari.

Asked by jakehalloran29 11 months ago

Last reply by Kiki 10 months ago

  • Archived

Autofill

I recently started using a iPhone 14. I can’t seem to get your browser to autofill credit card info on websites. I have searched and it says to turn it on under settings,… (read more)

I recently started using a iPhone 14. I can’t seem to get your browser to autofill credit card info on websites. I have searched and it says to turn it on under settings, privacy, autofill. There is no autofill option under privacy.

Asked by mcyclonegt 1 year ago

Last reply by Kiki 11 months ago

  • Archived

IOS/iPadOS Dark Mode Theme No Longer Working

With version 124 of Firefox, the ‘Dark Mode’ theme no longer works. Whether I set the theme to “Use System Light/Dark Mode” or if I manually set the theme to dark, it st… (read more)

With version 124 of Firefox, the ‘Dark Mode’ theme no longer works. Whether I set the theme to “Use System Light/Dark Mode” or if I manually set the theme to dark, it still always shows ‘light’ mode. FYI, my iPad settings are set to ‘Dark’ mode.

I prefer to read white text on a black background - much easier on the eyes! In earlier releases of Firefox, I was able to enjoy reading stories. Now I must set my iPad (manually whenever I want to use Firefox to read) to ‘Smart Invert’ (which will switch the Firefox window to dark mode), then turn off ‘Smart Invert’ to do anything else on my iPad.

Any assistance would be appreciated. Thanks.

Asked by Rick 11 months ago

Last reply by lostbydesign 9 months ago

  • Archived

Question about the most recent update

Did you guys really get rid of night mode on iOS app?? And the tap and hold a link to see a small preview page? Those are the two biggest reasons I use Firefox iOS over o… (read more)

Did you guys really get rid of night mode on iOS app?? And the tap and hold a link to see a small preview page? Those are the two biggest reasons I use Firefox iOS over other browsers- why did these two features go away??

Asked by brianjbiggins 11 months ago

Last reply by Infinity__ 10 months ago

  • Solved
  • Archived

Google constantly asking for Login

Since a little while whenever I open a new tab and hit something in the search bar, Google will always ask me to accept cookies and login. I have tried a bunch of things … (read more)

Since a little while whenever I open a new tab and hit something in the search bar, Google will always ask me to accept cookies and login. I have tried a bunch of things - reinstalling - restarting - adjusting security settings

None of which worked.

Asked by kamranbabazadeh 1 year ago

Answered by kamranbabazadeh 1 year ago

  • Solved
  • Archived

Installed the Window Titler add on and then... now Yahoo email doesn't work properly on Firefox

So I installed the Window Titler add on. First the Firefox main general toolbar menu didn't work, which was fixed by closing down every window and Firefox and re-launchin… (read more)

So I installed the Window Titler add on. First the Firefox main general toolbar menu didn't work, which was fixed by closing down every window and Firefox and re-launching.

Now though when I use Yahoo in Firefox, I can't reply, forward or select ANY of the buttons to action an email. Other buttons work. But if I launch Yahoo in Safari they work.

Problem happened exactly as I installed the add-on. Any ideas what's going on?

Asked by l569 1 year ago

Answered by l569 1 year ago

  • Archived

Firefox download

I have downloaded Firefox from the App Store. Opened it using the icon on my iPad. Created an account to be able to get support. I need the video downloader BUT it keeps … (read more)

I have downloaded Firefox from the App Store. Opened it using the icon on my iPad. Created an account to be able to get support. I need the video downloader BUT it keeps saying I need to download Firefox!??? I did. What am I missing?

Asked by angelaarcher4204 1 year ago

Last reply by James 1 year ago

  • Archived

Enable JavaScript

I'm trying to add a new Google Gmail account I just recently created to my iOS 17 iPhone 13Pro Gmail app and it's telling me I need to use a browser that has JavaScript e… (read more)

I'm trying to add a new Google Gmail account I just recently created to my iOS 17 iPhone 13Pro Gmail app and it's telling me I need to use a browser that has JavaScript enabled. I'm using Firefox as my default browser. How do I enable JavaScript so that Google will let me add my new email account?

Thanks for your help! Seems many have this problem and no answered in the support data base.

Bill

Asked by Bill Sopchak 1 year ago

Last reply by darmidal 1 year ago

  • Archived

PDF WON'T OPEN IN A NEW WINDOW

Hello! I'm running the current version of Firefox, and my MacOS is also up to date: 14.2. I'm building a website in Squarespace. On that website, I have a PDF link tha… (read more)

Hello! I'm running the current version of Firefox, and my MacOS is also up to date: 14.2. I'm building a website in Squarespace. On that website, I have a PDF link that, when clicked, will open in a new browser window, with an option to download. I've set that up in SQSP settings, but clicking the link only allows a download. Squarespace Support and myself were able to open the PDF in a new window in Chrome and Safari. Is there a setting in Firefox or something else that I'm missing that will allow opening the PDF in a new browser window? Thanks! Michael

Asked by moonbailey 1 year ago

Last reply by moonbailey 1 year ago