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site images often do not load (ex: amazon shopping cart)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the righ… (read more)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

Asked by FireFoxSucks 7 months ago

Last reply by cor-el 7 months ago

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Recently closed tabs and windows is disabled

Hello, I am using Firefox on a new computer, and I have a bizarre problem that I never experienced on other computers. The 'recently closed tabs' and 'recently closed win… (read more)

Hello, I am using Firefox on a new computer, and I have a bizarre problem that I never experienced on other computers. The 'recently closed tabs' and 'recently closed windows' options are disabled. They are grey, and I can't click them (see image). Also, the 'reopen closed tab' when you right-click one of the tabs is disabled (grey). I have tried to search everywhere why it can happen and found nothing. Any advice on how to enable this option? Thanks

Asked by nadavamd 7 months ago

Last reply by cor-el 7 months ago

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cannot print maps from AAA triptik planner

Cannot print maps from AAA triptik planner. Secure Connection Failed An error occurred during a connection to ttp-map-print.aaa.com. The page you are trying to vi… (read more)

Cannot print maps from AAA triptik planner.

Secure Connection Failed

An error occurred during a connection to ttp-map-print.aaa.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Jim Horton 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Why is Firefox refusing to display Instagram videos?

Why is Firefox refusing to display Instagram videos? Windows 7 Home Firefox 115.12.0esr (64-bit) Some Instagram videos play, most don't. E.g. https://www.instagram.com/r… (read more)

Why is Firefox refusing to display Instagram videos?

Windows 7 Home Firefox 115.12.0esr (64-bit) Some Instagram videos play, most don't. E.g. https://www.instagram.com/reel/C8FM6cbOG7v/?mc_cid=e24e48195f

For a fraction of a second, the video shows what appears to be the initial display frame, then goes black. Audio plays. Displays OK on Chrome and Edge.

I've explored the following: Autoplay is allowed Turn off tracking protection Clear cache Clear cookies Digital Rights Management (DRM) is allowed Running in trouble shoot mode, i.e. no extensions Popups not blocked I do not have file user.js I tried hiding prefs.js. Hardware acceleration either on or off: no display

Is there a setting that tells Firefox to report why it makes its choices?

Asked by angbob 7 months ago

Last reply by angbob 7 months ago

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Deleting a Firefox Profile also deleted pretty much everything on my desktop, help please?

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by … (read more)

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by default. I thought it would create another folder there on the desktop and put everything inside that, but instead it put a bunch of junk on my desktop. No big deal, right, I can just delete the profile, and that other junk should also be deleted. Well, not only did deleting the Firefox profile delete the extra junk that was created while making the profile, it also, for some reason, has deleted about 90% of everything else on my desktop as well. There are now only a few seemingly random things left on the desktop, that it decided to spare for whatever reason.

Where did everything go? The recycle bin is empty.. Most of it was just shortcuts, not a big deal, but I did have a few folders with some rather important work that I would very much like to retrieve. Please tell me Firefox didn't just nuke my desktop, and that all of those things are now unrecoverable? Windows 7 64 bit

Thanks very much.

Asked by newmail0047 7 months ago

Answered by cor-el 7 months ago

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thunderbird email not working with att

Setting Up Thunderbird for AT&T Email I've used Thunderbird as my email client for years; however, about a month ago it stopped working and now I receive the followin… (read more)

Setting Up Thunderbird for AT&T Email I've used Thunderbird as my email client for years; however, about a month ago it stopped working and now I receive the following message, "Sending of password for user [email scrubbed] did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later". What do I need to do to get things working again in Thunderbird?

Asked by shele 7 months ago

Last reply by jijawm1 7 months ago

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Need to migrate folders and files from Outlook 2007 Thunderbird

Outlook.com and Microsoft inform me that in September 2024, Outlook 2007 will no longer work for email because it does not meet their spiffy new authentication thingy. T… (read more)

Outlook.com and Microsoft inform me that in September 2024, Outlook 2007 will no longer work for email because it does not meet their spiffy new authentication thingy. They want me to quit using Windows 7, but I need it to run legacy productivity software for which there is nothing comparable. So, Windows 7 it is. I do have a dual boot system that includes Windows 10, but I don't want to mess with it for email if possible.

Microsoft suggested that Thunderbird would work, so I downloaded it. That's when everything went sideways. There is no utility to move my existing files and folders intact from Outlook 2007 to Thunderbird. I tried Thunderbird's Import but it refuses to cooperate. So, last chance for Thunderbird is contacting you.

Help me make a clean transition from Outlook 2007 to Thunderbird without losing contacts, folders and files.

Asked by puzzles97 7 months ago

Last reply by sfhowes 7 months ago

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Adding bookmarks no longer functions smoothly through 'Mangae Bookmarks'

Firefox is my preferred browser, and I have a very comprehensive list of bookmarks with folders and subfolders. Recently, whenever I add a bookmark through 'Manage Bookma… (read more)

Firefox is my preferred browser, and I have a very comprehensive list of bookmarks with folders and subfolders. Recently, whenever I add a bookmark through 'Manage Bookmarks' to access this list more easily than 'bookmark this page' > 'edit bookmark' & > 'Choose', it works the first time only; after that if I add another the second will not appear. If I close the 'manage bookmarks' window & reopen it & scroll to where I was before (a time consuming exercise), I can see that it did add the bookmark— for some reason it does not show when I do. This happens if the window is idle more than a few moments. Ideas how to fix?

Asked by chasfred2 7 months ago

Last reply by cor-el 7 months ago

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Thunderbird text to speech to read emails for visually impared person

Hello My friend is visually impared and is having great difficulty seeing to read emails. Is there any way to use Thunderbird to get the emails and then read them with te… (read more)

Hello My friend is visually impared and is having great difficulty seeing to read emails. Is there any way to use Thunderbird to get the emails and then read them with text to speech to audio. Or can anyone think of another way. I will have to be simple too. Thanks.

Asked by george28.james 7 months ago

Last reply by Wayne Mery 7 months ago

  • Archived

Primary Password

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have… (read more)

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have no idea what that might be. Does anyone know if there is any way to recover the passwords please?

Asked by linda132 7 months ago

Last reply by linda132 7 months ago

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Keyboard shortcut clear cookies

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself? … (read more)

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself?

Asked by fluffq3 7 months ago

Answered by fluffq3 7 months ago

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how log in to iphone apps using mozilla email mask and securely generated password

Hi, I recently opened an account on my iMac with a news media provider. I opted for the Mozilla-generated email mask and securely-generated password. In both cases the ma… (read more)

Hi, I recently opened an account on my iMac with a news media provider. I opted for the Mozilla-generated email mask and securely-generated password. In both cases the mask and password consist of a very long sequence of randomly generated characters. Just wondered if there is an easy way to log in to apps on iphone without having to copy out a long sequence of characters for both email mask and password? Using latest version Sonoma 14.5. iPhone 15 iOS 17.5.1.

Asked by deepriverblues 7 months ago

Last reply by deepriverblues 7 months ago

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Firefox 115.12.0esr appears to web server as 102

Using FF 115.12.0esr from openSuse 15.5. Get responses from various web sites that the browser needs an update, that it is no longer supported, etc. Some sites block me… (read more)

Using FF 115.12.0esr from openSuse 15.5. Get responses from various web sites that the browser needs an update, that it is no longer supported, etc. Some sites block me out. Another site just now reported the version of my FF is 102--so no wonder it has problems. How can I change the version number that web sites see to reflect the actual update level? Sample message: EDAS at delta for 108.51.160.90 (Wed, 10 Jul 2024 16:34:44 -0400 EDT) [User 1776561 using Linux:Firefox 102.0 0.141/0.569 s]

Asked by konsultor 7 months ago

Last reply by konsultor 7 months ago

  • Archived

How do I stop those actualization pop-ups for add-ons in Firefox?

Hi, got a problem for the last several days - on each visited site Firefox (my guess) is launching a pop up about add-ons for Ad Blocks tham I am using were updated with … (read more)

Hi, got a problem for the last several days - on each visited site Firefox (my guess) is launching a pop up about add-ons for Ad Blocks tham I am using were updated with official national filters for Polish market.

This is super annoying and the pop-up jumps on almost every new site bieng visited (it is visible for ca. 5 seconds). Is there any way to stop it? How can I dissable this feature?

Thanks, r.

Asked by raf 7 months ago

Last reply by raf 7 months ago

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Firefox 115.12.0ser for Mac: YouTube video page items transposed

I am using an older MacBook Pro running Mojave 10.14.6, for which the latest Firefox is 115.12.0ser (64-bit). It has always been working like a champ, but a few weeks ago… (read more)

I am using an older MacBook Pro running Mojave 10.14.6, for which the latest Firefox is 115.12.0ser (64-bit). It has always been working like a champ, but a few weeks ago, individual YouTube video pages look very odd. Usually the related recommended videos are along the right edge in one row, and below the default video window is the title, description, and then the comments.

The problem I have is that these two components became transposed, and if the video is displayed as full screen, the page can be pushed upwards to show the title etc got squashed below the video window, with the recommended videos still in a grid below it. I hope the included pictures are sufficient to illustrate the issue.

Another computer, an iMac running El Capitan 10.11.6, and Firefox 78.15.0ser owned by a family member, does not show this odd phenomenon. I must say I am quite intrigued by this, and would greatly appreciate any help my fellow members can offer.

Asked by Seele 7 months ago

Answered by Seele 7 months ago

  • Archived

Firefox ESR crashes when a tab runs multimedia content or when a tab is closed

Hello, Since yesterday, the Firefox web browser crashes systematically. This has happened well over a dozen times. I've tried multiple step-by-step solutions: deactivatin… (read more)

Hello, Since yesterday, the Firefox web browser crashes systematically. This has happened well over a dozen times. I've tried multiple step-by-step solutions: deactivating extensions, troubleshooting mode, repairing firefox, uninstalling and installing Firefox, trying several versions of Firefox (Quantum, ESR, Nightly), downgrading to an earlier version, uninstalling and completely cleaning Mozilla folders on AppData, deactivating graphics/hardware acceleration...

At one point, Firefox was crashing after ten seconds of watching a video on Youtube or another platform. After reinstallation, video playback no longer causes the browser to crash, but closing a tab does.

I am currently using Mozilla ESR 115.12.0. After reinstalling, I lost all the reports I sent. Nevertheless, I was able to reproduce the crash to give you the ID: [https://crash-stats.mozilla.org/repor.../a2d0f5de-d03f-450b-88f8-a8fdc0240705] Another crash report : [https://crash-stats.mozilla.org/repor.../71c602f6-c682-4158-9880-24d6a0240705]

According to the crash table, the reason for the crash is as follows: EXCEPTION_STACK_BUFFER_OVERRUN / FAST_FAIL_GUARD_ICALL_CHECK_FAILURE This reason appears on all crashes.

Thank you.

Asked by Pedro Chiron 7 months ago

Last reply by Pedro Chiron 7 months ago