Upgrade to Thunderbird 91.2. Send and Receive do not work

I've upgraded to Thunderbird ver. 91.2 and now whenever I return an email the send button is greyed out. Then when I attempt to write an email the send button is highligh… (read more)

I've upgraded to Thunderbird ver. 91.2 and now whenever I return an email the send button is greyed out. Then when I attempt to write an email the send button is highlighted but clicking on it does nothing.

Emails are recieved OK.

I have checked with other email clients (Apple iOS) and they work well and there have been no changes to the SMTP server or password settings.

This is the first time I've experienced a problem with an upgrade in the last 10+ years!!!

Can someone advise a solution?

Regards Frank

Asked by Frankie 2 days ago

Slow Printing in Firefox!

Preview is opened as default when printing. I prefer to use the system printing. How can I discard Preview? The printing task now takes more than a minute to access the p… (read more)

Preview is opened as default when printing. I prefer to use the system printing. How can I discard Preview? The printing task now takes more than a minute to access the printer. It all started since Preview was introduced as default! Meanwhile Firefox i locked and I can't do anything in Firefox.

Asked by Carl-Erik.Lundgren 4 months ago

Last reply by Carl-Erik.Lundgren 5 days ago

printing attachments within TB produces "low memory to print" . Attachment will print if saved as......

printing attachments within TB produces "low memory to print" . Attachment will print if saved to any other program. Tried another printer with same result. Reinstalled T… (read more)

printing attachments within TB produces "low memory to print" . Attachment will print if saved to any other program. Tried another printer with same result. Reinstalled TB with same result. Used cable instead of WIFI, same result.

Asked by joe171 3 days ago

Unable to Send Voice Clip in Facebook Messenger

Hi there Firefox team! I'm experiencing a problem with Facebook's in-bedded messenger when I'm trying to send a voice clip to a friend. It doesn't allow the action and gi… (read more)

Hi there Firefox team!

I'm experiencing a problem with Facebook's in-bedded messenger when I'm trying to send a voice clip to a friend. It doesn't allow the action and gives me the following error: You haven't allowed Facebook access to your microphone

The problem is that I did, both in browser and on-site, and I can make audio calls and video calls with microphone working on the messenger just fine. Only sending the voice clip doesn't work. I don't know why and whether the issue is with Firefox or with Facebook's code for Firefox, but the issue definitely is annoying.

I've also changed Firefox privacy controls from Strict to Standard, and that didn't help either.

If anyone knows what to do, please help. I love using Firefox, and it's been my default browser for like, decades, and I don't intend to leave it because of this one issue... it's just frustrating. And I've seen some people experiencing the same issue on the web.

I don't know. May the Lord bless you! :D

Asked by Borius 5 days ago

transfer bookmark to new PC

Not all bookmarks were transferred to my new PC with Sync, only the ones on the bookmark toolbar. I have lots of other bookmarks. I exported them from my old laptop als… (read more)

Not all bookmarks were transferred to my new PC with Sync, only the ones on the bookmark toolbar. I have lots of other bookmarks. I exported them from my old laptop also (html file), but that hasn't worked either. What should I do?

Asked by nancyleedecatur 1 day ago

AOL Server issue

I regularly get the following message saying the server has disconnected and Thunderbird then stops. BUT IT HAS NOT DISCONNECTED, It works all the time on other devices. … (read more)

I regularly get the following message saying the server has disconnected and Thunderbird then stops. BUT IT HAS NOT DISCONNECTED, It works all the time on other devices. It only happens on Thunderbird to the extent it makes Thunderbird useless and unreliable.

Also: On the left under the Folders Column I have several e-mail addresses / accounts. It would be very helpful if I could move the order top to bottom of the list so I get my e-mails accounts in the order I want them in.

Thanks John

Asked by John 3 days ago

HiDPI Screenshots Too Big

I regularly capture screenshots of pages at 1440 x 900 on a 5K iMac. When I paste these images somewhere they appear as 2880 x 1800. I've tried messing around with the se… (read more)

I regularly capture screenshots of pages at 1440 x 900 on a 5K iMac. When I paste these images somewhere they appear as 2880 x 1800.

I've tried messing around with the settings, but can't seem to find a way to make the final image 1440 x 900. Setting the DPR only seems to work if it's at 2. If it's at 1, the screen shot is the right dimension, but is missing 75% of the image.

Even though I'm on a HiDPI screen, I would love to be able to capture a 1440 x 900 screen and have the image actually end up being 1440 x 900. Is there a trick to this?

Asked by christian_mills 1 day ago

Drafts Unexpected Actions: Working But Not Displaying Correctly

v91.2.0 New drafts show as bold in the drafts folder and counted in the Drafts folder (see image). These do send at the correct time as drafts, but the actions are differ… (read more)

v91.2.0

New drafts show as bold in the drafts folder and counted in the Drafts folder (see image). These do send at the correct time as drafts, but the actions are different than pre v91. I did quit and restart and it's the same. Previously, the Drafts would show a number for a few seconds and then Drafts would not be bold in folder view.

Additionally, draft messages can't be sorted by Send Later date/time, all other columns are sortable as expected.

So while new drafts send, the operation within TB is not as expected.

Asked by MIkeyLV 3 days ago

Last reply by MIkeyLV 3 days ago

78.15 ESR will force you to update?

On the release notes of 78.15 is states: This is the final planned ESR78 release. Eligible users will be automatically updated to the ESR91 release on November 2. Never s… (read more)

On the release notes of 78.15 is states: This is the final planned ESR78 release. Eligible users will be automatically updated to the ESR91 release on November 2.

Never saw this kind of text from mozilla before. Does this mean that unlike previous versions, 78.15 will no longer give you the option to decline automatic updates?

https://www.mozilla.org/en-US/firefox/78.15.0/releasenotes/

Asked by kvcfsqgu 1 day ago

Caches the server response, even if it has changed

I have a VPN for work, some internal sites are inaccessible without this VPN. When I try to access them with the VPN turned off I legitimately get a 403. However, when I … (read more)

I have a VPN for work, some internal sites are inaccessible without this VPN. When I try to access them with the VPN turned off I legitimately get a 403. However, when I turn on the VPN firefox keeps showing 403 while other browsers work fine. This also works the other way around. When I turn off the VPN and try to go to one of the internal sites I don't get a 403 (as I should), instead firefox gets stuck at the page loading stage and nothing happens. There seems to be some kind of caching or optimization going on, but it's terribly interfering. Deleting cookies, caches, etc doesn't help at all. The only thing that helps in this situation is restarting firefox.

Asked by exdis 5 days ago

Need help to set duckduckgo as default for all tab.

Need help to set duckduckgo as default for all tab. (Ctrl+Shift+A) > Extensions , here i am not able to find the override option. My Firefox Version is 93.0 X64 (windo… (read more)

Need help to set duckduckgo as default for all tab.

(Ctrl+Shift+A) > Extensions , here i am not able to find the override option. My Firefox Version is 93.0 X64 (windows 10 home X 64) 

I tried to see if i can update firefox but it says already is updated.

Please help!

Asked by subhashishchatterjee100 1 day ago

TB v91.2.0 hangs when sending email.

This has occurred only since the recent update. When I send a message, TB will pop up a window show Status: Sending message... and the Progress bar goes to 100%. But it … (read more)

This has occurred only since the recent update. When I send a message, TB will pop up a window show Status: Sending message... and the Progress bar goes to 100%. But it never completes. If I cancel the message, generally it was not sent as there is nothing in the sent folder, although once or twice it did send even though I cancelled, but that may have been after letting it sit for an hour before cancelling. I found if I cancel right away and then resend, it sometimes it goes thru, and then it works for a while. But I've also had it grey out the main screen and the message composition window when sending a signed email with an attachment, and I eventually terminated and restarted TB after waiting an hour. Afraid I haven't done a scientific assessment of cause and effect when using signed vs. unsigned, with and w/out attachments, TB restart vs. continuous use, or laptop running vs. relogging in after auto-lock timeout. But it does seem to act normally once I get it to successfully send a message and I haven't let the computer lock.

Asked by BarnRat1 3 days ago

Last reply by BarnRat1 1 day ago

lost bookmarks on main device while syncing to secondary device

my pc is my main device but when i synced my laptop i lost a lot of my bookmarks on my pc. is there a way i can label my pc as my main device in my firefox account so i d… (read more)

my pc is my main device but when i synced my laptop i lost a lot of my bookmarks on my pc. is there a way i can label my pc as my main device in my firefox account so i don't lose my bookmarks when i sync? is there an order to the process or something that i don't understand?

Asked by ginduf 3 days ago

Can no longer drag tabs

Until the past couple of days, I could click on a tab and drag it to a new location to keep "like" tabs grouped together. However, now if I click on a tab, nothing happen… (read more)

Until the past couple of days, I could click on a tab and drag it to a new location to keep "like" tabs grouped together. However, now if I click on a tab, nothing happens. I can't move it. I'm using Firefox on my iPad.

Asked by defenderla 1 day ago

Run firefox from cron

Hello, I’m using firefox-dev under debian linux and since last updates my cron script that was supposed to open a certain url in firefox at a regular schedule stopped wor… (read more)

Hello,

I’m using firefox-dev under debian linux and since last updates my cron script that was supposed to open a certain url in firefox at a regular schedule stopped working.

I do export DISPLAY=:0 than run firefox $url and all was fine previously but now I always received a message : “Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.”

You can easily reproduce by running : sudo -u $(whoami) /path/to/firefox-dev/firefox https://www.google.com

Can somebody explain what is checked by firefox and why it consider it is not responding instead of just open my url in a new tab ?

Asked by ecornely 1 day ago

v91.2 auto-upgrade made POP saved emails and directory structure unaccessible

Hi-- Thunderbird auto-updated from v78.x to 91.2. I use POP and have a large folder structure with 15 GB of mail. v91.2 initially opened and functioned well, but eventua… (read more)

Hi-- Thunderbird auto-updated from v78.x to 91.2. I use POP and have a large folder structure with 15 GB of mail. v91.2 initially opened and functioned well, but eventually on this fully updated Win10 machine it stopped opening (there would be 4 Thunderbirds running in task manager, but nothing would appear on the screen). I tried starting offline, and also the other options of disabling addons and something like returning to defaults.

When I tried downloading v78.x again, that started to run, but told me that v91.2 had modified the profile and it would not work with v78.x

I'm guessing that my only option is to create a new profile and copy the .sbd directories, the .msf files and the other file with no extension to the new profile I've made. I've started to do that, and it all works.

Wondering if someone could explain to me what went wrong and if there are other options. What is so different about v90.x that it makes the profile unreadable by v78.x

Asked by mfb11 5 days ago

Multiple Problems with Audible.com audiobooks

I purchase audiobooks on Audible.com using my Mac (OS Catalina). When I download a purchase Firefox sends it as an MP4 file which is incompatible with the apps to play th… (read more)

I purchase audiobooks on Audible.com using my Mac (OS Catalina). When I download a purchase Firefox sends it as an MP4 file which is incompatible with the apps to play the audiobook. Safari and other browsers do no do this - the files come as an .aax file. Even after I have an .aax file I cannot play it using Firefox because Audible.com does not recognize my registered computer. I get an error message: Document "LicenseForCustomerToken" couldn't be opened. Incompatable with QuickTime Player. FYI: QuickTime Player is a video (MP4) player app on my computer. So, once again, Firefox makes the .aax file appear like an MP4 file to Audible. It's doing some kind of unrequested and unwanted conversion of .aax files to MP4.

I hope you can fix this in your next update. i've worked with Audible to solve this issue, but they cannot help and are telling me it is a "known issue" with Firefox and recommend I use a different browser.

Asked by Kim 5 days ago

thunderbird lost all my data after problem with mozilla vpn

Hello. I foolishly today, a few hours ago, bought and installed mozilla vpn (1yr subscription). Once this was installed, it somehow screwed up my whole computer setup, an… (read more)

Hello. I foolishly today, a few hours ago, bought and installed mozilla vpn (1yr subscription). Once this was installed, it somehow screwed up my whole computer setup, and the consequences keep getting worse. I have spent several hours now trying to solve the accumulating issues, and it is getting worse. Of course, I uninstalled mozilla vpn, but that did not help. For example, my thunderbird client was no longer able to download my gmail mail, even though i was using the same password as was working ok on gmail. I put the question to the internet, and the recommendation was to uninstall thunderbird and install it again. which i foolishly did. the new thunderbird installation was balnk - all my e-mail accounts and data were no longer there! moreover, when I try to restart the accounts, thunderbird again rejects perfectly good passwords! This is a massive tragedy for me. please tell me what to do. can i recover my data?

Asked by avi_sion 1 week ago

Last reply by avi_sion 3 days ago