Showing questions tagged: Show all questions
  • Solved

File not downloaded: Potential security risk - Allow download don't work

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download an… (read more)

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

Asked by Laurentiu Marin 6 days ago

Answered by Laurentiu Marin 15 hours ago

use of Thunderbird with a Yahoo email account

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up? … (read more)

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

Asked by jauerbach855 1 week ago

Last reply by christ1 3 days ago

  • Solved

failed to check for update

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10. I have been able to manually … (read more)

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

Asked by ETERNALVOID 5 days ago

Answered by James 5 days ago

  • Solved

CAN NOT find the file path location of Firefox.exe application.

Hello, James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate i… (read more)

Hello,

James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate it in File Explorer. I have done an entire (C:) drive search and turned up nothing. C:\Users\(username)\AppData\Local\Mozilla Firefox does not exist in my file system. I am at a loss here and it's driving me bonkers!

Asked by jbab52 2 months ago

Answered by Paul 2 months ago

Thunderbird does not start after latest update

Hi, A couple of weeks ago the Mozilla Thunderdirb I have installed on my laptop had an update. Since then the programme does not start. How can I fix this issues? Thank y… (read more)

Hi, A couple of weeks ago the Mozilla Thunderdirb I have installed on my laptop had an update. Since then the programme does not start. How can I fix this issues? Thank yuo in advance, George

Asked by Efthymiou George 5 months ago

Last reply by Efthymiou George 5 months ago

  • Solved

Corrupted PDF Downloads from Intranet sites after 125.0.1 Update

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files … (read more)

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files download but are corrupted. The site was added to the trusted webpage without improvement.

Adobe Acrobat Reader could not open ********.pdf because it is either not a supported file or because the file has been damaged

Asked by Jeff@work 6 days ago

Answered by NoahSUMO 5 days ago

email from yahoo

Need to set up Thunderbird to receive emails from yahoo. Cox is transitioning emails to yahoo presently have two addresses : cliven@cox.net and daciaandclive@cox.net… (read more)

Need to set up Thunderbird to receive emails from yahoo. Cox is transitioning emails to yahoo presently have two addresses : cliven@cox.net and daciaandclive@cox.net

Asked by cliven3 2 weeks ago

Last reply by billb1111 5 days ago

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 1 month ago

Last reply by NoahSUMO 5 days ago

  • Solved

Unable to auto-update firefox for few versions in a row (have to download installer every time)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I clic… (read more)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I click to restart browser and apply update (this should close browser and display update install bar) nothing happens - browser simply closes. When I launch it again and go into "about firefox" again I see spinning circle next to "installing update". Of course this update never installs. When I close it for 2nd time and go into "about firefox" it goes back to "update ready to install, click to restart" - and again, when I click it browser simply closes without restarting and installing update. I tried removing my profile, using safe mode, disabling antivirus. Issue seems to be related to firefox itself. I also tried removing mozilla maintenance service but it did not help. Does anyone have any idea what could be causing this? For now only way for me to update firefox is manually download full installer from website and then it installs latest version without any problems - until next month comes and I have to update it again.

Asked by Piterk 1 month ago

Answered by Piterk 2 weeks ago

Strange entries at top of Inbox list (first time on Thunderbird)

Just set up Thunderbird - inbox for email account mainly looks fine, except for entries at top of list with only time shown in last column - these are a variety of dates.… (read more)

Just set up Thunderbird - inbox for email account mainly looks fine, except for entries at top of list with only time shown in last column - these are a variety of dates. After that section, my list of inbox messages proper starts. Can I get these initial entries not to display? (or if they have to, why?)

Asked by sally.larkham 1 week ago

Password

I recently reset my desk top and after that my thunderbird will not open without a password that I have not got. I need a simple way to find the password or otherwise al… (read more)

I recently reset my desk top and after that my thunderbird will not open without a password that I have not got. I need a simple way to find the password or otherwise allow me to reinstal a new download. I have tried for two days using lots of suggestions from web and help but I cant get past the request for a password

Asked by william jenkins 5 months ago

Last reply by Matt 5 months ago

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens. I can access it on google chrome but not on Firefo… (read more)

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

I can access it on google chrome but not on Firefox.

Asked by btlandy1 4 months ago

Last reply by cor-el 4 months ago

Reinstall.

Hi when I uninstall TB and re install it still has old accounts info. I want an empty TB to then bring in new accounts / email accounts Many thanks steve … (read more)

Hi when I uninstall TB and re install it still has old accounts info. I want an empty TB to then bring in new accounts / email accounts

Many thanks steve

Asked by stevereid 2 months ago

Last reply by david 2 months ago

  • Solved

Installing Thunderbird for Spectrum email with Windows 11

I'm trying to install Thunderbird to access Spectrum webmail with my computer running Windows 11. I have this on 3 other computers running Windows 10 with no problem. Thi… (read more)

I'm trying to install Thunderbird to access Spectrum webmail with my computer running Windows 11. I have this on 3 other computers running Windows 10 with no problem. Things I've tried: Using both webmail.spectrum.net and mail.twc.com for both incoming and outgoing servers (both work on my other computers). Setting up for both IMAP and POP3.

Asked by diegodad 4 months ago

Answered by diegodad 4 months ago

Questions about Firefox Android install size

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0. Here is a picture of the storage space used up by Firefox on my phone Cache has be… (read more)

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0.

Here is a picture of the storage space used up by Firefox on my phone

Cache has been cleared.

Data however is using up a large amount of space (1.3GB).

uBlock origin version 1.16.6 is the only plugin/addon I have installed.

I don't have any downloads.

By comparison Chrome browser on my phone takes up less than 100MB of storage space.

Questions

What is a normal clean install size for firefox on Android ?

What is deleted if I clear the 1.3GB of Data? Will my bookmarks be deleted. Will uBlock origin be deleted (my only installed plugin).

How can I backup my bookmarks to a file?

How do I determine what is using up all this storage space in Firefox, and prevent it from happening again?

Thanks for your responses.

Asked by ekrartona30 4 months ago

Last reply by Paul 4 months ago

Thunderbird on new Windows Laptop

I have installed Thunderbird on a new (Windows 11) lap-top. When I get to "Account setup>>Set up existing email address", and enter my password, I get the response … (read more)

I have installed Thunderbird on a new (Windows 11) lap-top. When I get to "Account setup>>Set up existing email address", and enter my password, I get the response "Configuration found in Mozilla ISP database", but when I click "Done," there is a long hesitation on "Checking Password", and finally the message pops up "Unable to log in at server. Probably wrong configuration, username, or password." I know my username and password are correct. All configurations appear to match those on my old lap-top. Server is att.net.

I prefer Thunderbird for composing, reading, and replying to emails, and have a decade's worth filed and stored locally on an older lap-top, which I will want to import.

Asked by W Faze 2 months ago

Last reply by david 2 months ago

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (read more)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 1 month ago

Last reply by cor-el 1 month ago