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Open tabs page keeps jumping to older open tabs and not the most recent. The screenshot I attached shows the open tabs page, there are more above this screenshot. This screenshot is the bottom, showing the most recent open tabs. Two versions ago, whenever I opened Firefox it opened two the most recently opened tabs… now with the latest iOS version it opens with an arbitrary old tab forcing me to scroll down to the bottom. Even if I just minimize the window to view another app, when I return to Firefox it jumps back to an old open tab again forcing me to scroll back down to the most recent. Needless to say, this is extremely annoying and I’m reporting it to you in hopes that you will come out with another update and fix the problem as soon as possible. Thank you very much..

Hello Mozilla Support Team, I am writing because my primary email address associated with my Mozilla/Firefox account has been compromised and I no longer have any access to it. Unfortunately, this prevents me from performing basic account management tasks. Specifically: • I would like to add and verify a new email address (*censored@outlook.com) as a secondary email so I can later promote it to primary. • However, when trying to add any secondary email, Mozilla sends a verification code/link to the current primary email address — which I cannot receive anymore. • As a result, I am completely locked out of updating or securing my account, even though I can still log in with my password (and possibly 2FA if set up). My new desired primary email is: *censored@outlook.com I have read the official documentation (e.g., https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts and https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information), which states that changing the primary email without prior secondary email setup is not possible for security reasons when the old primary is inaccessible. Questions: 1. Is there any exception, manual verification process, or alternative recovery method available in cases of compromised/lost primary email access? (For example, through identity verification, account recovery key if I have one, or support-assisted change?) 2. If no recovery is possible, can you please confirm that creating a brand-new Mozilla account with *censored@outlook.com is the only remaining option, and advise on how to best migrate my synced data (bookmarks, passwords, history, etc.) if still accessible on my devices? I understand the security implications and that Mozilla prioritizes protection against unauthorized changes — I just want to regain full control and secure my data properly. Thank you very much for your help and any guidance you can provide. Best regards, Francesco Intini

I’m trying to print a mailing label from the US Postal Service website and when I go to print, it says I have a pop-up blocker and I need to disable it in order to print the label. Is it possible to do that?

Hello, I’m here to ask, how do I install extensions? I have the Firefox app downloaded but when I try to install BTRoblox, Roblox+, and etc. It shows me an “Download Firefox and get the extension”. Now, I think there’s an issue with the add-ons memory card. Because it would take me to a page of mozilla.org. And there the only thing it’s says is “Almost there! Now finish installing Firefox.” Even if I have the app downloaded, I’m on an iPad and I need multiple extensions to download. How do I fix this?

Basics = Iphone 11, Current ios and fresh version of Firefox, as of 1/2 hour ago. Today is Feb 26, 2026. For the past 2 weeks, my Firefox search engine has been hijacked by a Google search engine. I can tell bc of the tiny round icon that is displayed at beginning of line where I enter my internet query. I just now downloaded a new version of FF, restarted my iphone11, and am still having the Google emblem showing at the beginning of search entry line. I do not want to use Google for anything, if possible. BTW, all of my internet access is via my FF app on my homepage. Are my searches still “safe” bc I am first accessing FF icon on my home page then secondly accessing Google to do my searches? Thanks so much. 🌷

When I click to download a file off of a webpage using firefox on my iphone (ios 26.2.1.), the page just reloads itself and nothing happens. I have tried deleting and reinstalling the app; restarting my phone; and toggling different settings options in firefox and on my phone, but I cannot get anything to download.