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Setting home page

I am trying to set the home page on my Samsung S21 with android v13 and firefox v117. I cannot find any means for setting the home page. The customize homepage in the to… (read more)

I am trying to set the home page on my Samsung S21 with android v13 and firefox v117. I cannot find any means for setting the home page. The customize homepage in the top (3 button) menu has no option for setting a different home page.

The homepage option under settings gives you exactly the same options as above.

The customize option under settings applies only to the theme and has no options for managing the home page.

Unfortunately every version of firefox is different and all the instructions I have found apply to different versions of firefox than the one I am using.

Asked by Wayne Knight 5 months ago

Last reply by Paul 5 months ago

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 3 months ago

Last reply by Paul 2 months ago

What are risks of DRM content

What are the risks of playing or allowing DRM CONTENT to be played on your DEVICE. I have not allowed it have read something months ago that alarmed me but I do NOT recal… (read more)

What are the risks of playing or allowing DRM CONTENT to be played on your DEVICE. I have not allowed it have read something months ago that alarmed me but I do NOT recall. Thanks for any UNBIASED INSIGHT YOU CAN PROVIDE.

Asked by jmichaelmiller701 5 months ago

Last reply by Paul 5 months ago

Android System UI crashes after a download completes in Firefox for Android.

About a week ago my phone (Sony Xperia ZX2 Premium running Android 10) started 'crashing to the lock screen' whenever a download finished in the mobile version of Firefox… (read more)

About a week ago my phone (Sony Xperia ZX2 Premium running Android 10) started 'crashing to the lock screen' whenever a download finished in the mobile version of Firefox. If multiple files are downloaded in short succession a popup will appear informing me that the 'System UI keeps stopping', with a prompt to close the app or to get to the app info (see the attached photo - clicking either option sends me back to the lockscreen, with the only difference being that after unlocking the phone the former will have stayed with Firefox in focus, and the latter having opened the Settings app on the System UI entry).

Going to about:crashes shows no recent crashes on Firefox's ends. (Plus, Firefox shows no signs of having been closed [like tabs being reloaded] after unlocking the phone again post-crash). The issue currently only happens when downloading a file through Firefox; downloading a file through Edge, Discord, or the Google Drive app produces no problems.

I have already tried force-stopping and restarting Firefox, restarting the phone, and clearing the download history with no luck. Furthermore, I have also checked for updates for the system, the Google Play Store, and Firefox for Android, however all of them were already up to date.

Any help would be sincerely appreciated.

Asked by merelyap 5 months ago

Last reply by ミヤ 3 months ago

Mozilla Support website

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and ac… (read more)

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and accuracy. Thank you!"

Asked by Alban Osmani 2 months ago

Last reply by Paul 2 months ago

Download Function

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download… (read more)

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

Asked by abdazeezosinuga 3 months ago

Last reply by IMHASZ 3 months ago

youtube videos ALWAYS rotate 90 degrees

When I play a youtube video in the FF Android browser, with the phone held "normally" i.e. longest side of phone held vertically, and I press the little icon in the corne… (read more)

When I play a youtube video in the FF Android browser, with the phone held "normally" i.e. longest side of phone held vertically, and I press the little icon in the corner of the video to make it "full screen", the video ALWAYS, ALWAYS, ALWAYS, rotates 90 degrees, which I dont want it to do. I hesitate to call this "landscape" because I'm not rotating the phone.

This behavior is unaffected whether in auto-rotate mode, or portrait mode. Chrome does not have this issue. My phone is a samsung galaxy A12, Android 11, latest FF browser.

Asked by jenna 5 months ago

Last reply by Paul 5 months ago

No audio in Firefox Beta & Nightly for Android

Hi, I am using Firefox Beta for Android on my android phone. Its OS is Oreo (Android 8). Since Firefox Beta for Android 118.0b2, There is no audio on any website in Beta … (read more)

Hi, I am using Firefox Beta for Android on my android phone. Its OS is Oreo (Android 8). Since Firefox Beta for Android 118.0b2, There is no audio on any website in Beta & Nightly. Firefox Stable and other browsers work just fine. Videos or online audio players work but there is no sound. I tried deleting cache, resetting the app and uninstalled and reinstalled the Beta and Nighty but the problem persists. I have searched online for help but I couldn't find any similar complaints. The audio on my phone works just fine. There is problem only in Firefox Beta (& Nightly) for Android. I don't have any extensions installed. I need your help. Thank you.

Asked by higherfox 5 months ago

Last reply by Paul 5 months ago

Backup or save Bookmarks (sync error)

Hi , I have Firefox on old android device ( android 4.0.1 ) and I have a lot of bookmarks on it . I need to backup or save my bookmarks to use it on my new android phone … (read more)

Hi , I have Firefox on old android device ( android 4.0.1 ) and I have a lot of bookmarks on it . I need to backup or save my bookmarks to use it on my new android phone . The problem ( I can't sync or use my fireFox account on the old phone because Firefox not support android 4.0 anymore _ so old devices can't sync anymore) When I try to sync it give an error with empty page.

Asked by 877e1706666e 3 months ago

Last reply by Paul 3 months ago

changing camera and microphone access settings in Firefox

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in … (read more)

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in Firefox's browser. After searching through my settings, and searching online, I have found no answers. I WANT MY CAMERA OFF.

I have an Android, using version 118.2.0.

And it's RIDICULOUS that I have to "create an account" to even ASK a question to SUPPORT! Your "Help" section frankly is useless. No "help" at all.

Asked by Summer Hall 4 months ago

Last reply by Paul 4 months ago

"Hello Mozilla Support Community,

"Hello Mozilla Support Community, I'm encountering issues logging into my industrial adhesive manufacturer website using Mozilla on Android. Despite entering the correct… (read more)

"Hello Mozilla Support Community,

I'm encountering issues logging into my industrial adhesive manufacturer website using Mozilla on Android. Despite entering the correct credentials, I'm facing difficulties accessing the site.

Are there any specific settings or considerations for logging into websites, especially those related to industrial adhesive manufacturers, using Mozilla on Android? Any insights or tips from the community would be greatly appreciated.

Thank you for your assistance!"

Asked by machine helpdesk 2 months ago

Last reply by Paul 2 months ago

Ugly "customise homepage" button with latest update

Since updating to v 122.0 (Android) today, my home page displays a permanent intrusive "Customise homepage" button on my Homepage (see attached picture). This is totally… (read more)

Since updating to v 122.0 (Android) today, my home page displays a permanent intrusive "Customise homepage" button on my Homepage (see attached picture).

This is totally redundant when you can simply access this in 2 clicks from the taskbar. Why are such cosmetic features forced onto users? Customising my homepage is something I would do once, I don't need it to be slapped on my face every time I reach my home page.

Please advise, this is extremely annoying.

Asked by hevinroyal 3 weeks ago

Last reply by Paul 3 weeks ago

Issue with Youtube in full screen mode : it won´t exit full screen mode , video player controls innoperative

Recently I migrated to Firefox to get rid of the unbearable heavy load of ads on Chrome and would be satisfied with such change if it was not by the slow way Firefox hand… (read more)

Recently I migrated to Firefox to get rid of the unbearable heavy load of ads on Chrome and would be satisfied with such change if it was not by the slow way Firefox handles Youtube player. As I touch to maximize the screen it is a painful process : the image rotates to a smaller rectangle and after some seconds finally fills up the screen. Once in full screen video player control no longer works. The same did not occur with Chrome , in full screen I used to have control. I noticed previously on my desktop running Windows 10 that Fireworks it is much slower to go full screen on Youtube and to exit full screen. I think Firefox handles with more difficulty the Youtube player than Chrome , or perhaps I am missing something. Unfortunately I think I will have to return to Chrome on Android.

Asked by Ron Wolpa 3 months ago

Last reply by Paul 2 months ago

can't organize bookmarks. Still...

So i was browsing google to find any solution with android Firefox and bookmarks. It's 2023 and it's still impossible to move bookmarks in it. Is this some kind of a joke… (read more)

So i was browsing google to find any solution with android Firefox and bookmarks. It's 2023 and it's still impossible to move bookmarks in it. Is this some kind of a joke? So the only option is to move to Opera i guess? Can i move my bookmarks to it on my phone?

Asked by DoneDonedone 5 months ago

Last reply by Paul 5 months ago