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How to purge local copies of email for IMAP accounts

Once you add a new account, you have to race to open up the settings and turn off the "Download all mails" setting that is hardwired as the default. Even after having don… (read more)

Once you add a new account, you have to race to open up the settings and turn off the "Download all mails" setting that is hardwired as the default. Even after having done that, I am left with GB of copies of mail messages that I don't want to store on my local system.

How do I get rid of those local copies? Compacting doesn't seem to do it - there's no "Compact now" button in any case. I don't know what "when it will save over N MB in total" means, exactly. Save compared to what? Now 50% off!

Likewise, if I have Message Synchronizing (Keep messages in all folders etc) turned off, but Disk Space - Synchronize all messages locally regardless of age is still selected, is it going to download copies anyway or no?

If it will download anyway, or if it already did download, if I change the Synchronizing setting to "only the last 30 days" will it remove the older local copies? When?

The only "recover disk space" option deletes both local copies and originals on the remote server.

There really should be a "purge local copies" action available in the client. It may be that it is OK to go out to the OS and remove certain files myself, but maybe it won't be in the future. Every note that is about "Simply open a Terminal window..." describes specific files that don't quite match what I see here in May of 2024 on a Mac. But the tool itself knows what can be removed safely.

Asked by bradbulger 5 months ago

Last reply by david 5 months ago

How to go back to previus version of Thunderbird?

I was stupid and loaded down what I thought was an updated version, 115, of Thunderbird. Many of the folders with saved emails has dissapered. How can I get them back? Wh… (read more)

I was stupid and loaded down what I thought was an updated version, 115, of Thunderbird. Many of the folders with saved emails has dissapered. How can I get them back? Why is the number of saved emails shown on some of the folders. How to make the shown number to dissapear? How can I take away old emails in the infolder. In the previus version was that possible. I had to make all accounts once again. Shall it be that in an update? How can I get back the previous versin? I am not pleased with this new 115-version.

Regards Thomas

Asked by Thomas M Wilhelmsson 4 months ago

Last reply by david 4 months ago

copy layout of thunderbird from one computer to another

i have 2 computers running the latest thunderbird 115.10.1 (64-bit) one is in perfect layout exactly the way i want it the other has more layout issues than i have time t… (read more)

i have 2 computers running the latest thunderbird 115.10.1 (64-bit) one is in perfect layout exactly the way i want it the other has more layout issues than i have time to fix to make it back the way i want ( a fresh install ) i just want to copy the lay out not the accounts , not anything else is there a file or 2 i can just copy and put on the new computer ? and make thunderbird look normal

Asked by Adrian Bartlett 5 months ago

Last reply by david 5 months ago

Address Book Importing

Hi, I'm a MTB newbie Version 115.11.1 and am just trying to import my comcast.net address book from CSV. MTB seems to be totally confused about the columns. I'd be happy … (read more)

Hi, I'm a MTB newbie Version 115.11.1 and am just trying to import my comcast.net address book from CSV. MTB seems to be totally confused about the columns. I'd be happy to adjust the column assignments, as I think I'm supposed to, but it won't let me. The automatically selected column name is the only option allowed in the drop-down. See attached.

Is this by design? Do I need to reorder the columns within the exported file. Seems a bit much really, but ultimately doable, I guess.

Any other options? Or what am I doing wrong

TIA Tim

Asked by Tim Marciniak 5 months ago

Last reply by david 5 months ago

Update to version 115.12.1

Trying to update to the 115.12.1 I am getting the message "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you wan t to reboot now? I… (read more)

Trying to update to the 115.12.1 I am getting the message "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you wan t to reboot now?

If I select no nothing happens if I select yes then the computer reboots but no changes are made

I am not able to access my emails or upgrade Thunderbird

Please advise

Asked by denisplant 4 months ago

Last reply by david 4 months ago

Proton mail emails to Google Gmail

I tried to move (copy) Proton mail emails to Google Gmail without success. I searched support for help but found no articles that worked. I started to use proton Mail bu… (read more)

I tried to move (copy) Proton mail emails to Google Gmail without success. I searched support for help but found no articles that worked. I started to use proton Mail but was unimpressed and need to move (copy) the Proton Mail emails to my Google Gmail. Any help would be appreciated. Thanks, Lou

Asked by lafman716 5 months ago

Last reply by david 5 months ago

Thunderbird is not able to login to any of my Network Solutions Email accounts , they all are nit woking

Please advise what settings will work with Thunderbird for all NETWORK SOLUTIONS imap and POP accounts Also please advise the proper settings for all AOL accounts IMAP a… (read more)

Please advise what settings will work with Thunderbird for all NETWORK SOLUTIONS imap and POP accounts Also please advise the proper settings for all AOL accounts IMAP and POP

Asked by AX Bearing 4 months ago

Last reply by Matt 4 months ago

Unable to find the latest backup of the "Local Folders" section created about a few years ago.

Hello, Recently I was migrated from Cox email to Yahoo mail and had to change my setting on Thunderbird. The emails work fine, but there seems to a lot of missing folders… (read more)

Hello, Recently I was migrated from Cox email to Yahoo mail and had to change my setting on Thunderbird. The emails work fine, but there seems to a lot of missing folders. I tried to look for the latest backup file, but it does not exist. The latest backup I have is of the year 2022.

Kindly assist me in retrieving my lost folders.

p.s I have searched for the folders under the default profile section but they do not exist.

Asked by jlaveque 5 months ago

Last reply by david 5 months ago

Moving email management from 20i to you.

Tell me how to move, first, andrew@8on8.com, then andrew@luvli-homes.com to you. The latter is with 20i. I do not know where andrew@8on8 is. Please tell me what to do to … (read more)

Tell me how to move, first, andrew@8on8.com, then andrew@luvli-homes.com to you. The latter is with 20i. I do not know where andrew@8on8 is. Please tell me what to do to move these DNs to you.

Asked by Andrew 5 months ago

Last reply by david 5 months ago

Turn off the Update prompt

I had the situation maybe a year ago. I use the Firefox profile manager. I just updated to 127.02, and now not I'm getting this because for whatever reason, since the u… (read more)

I had the situation maybe a year ago. I use the Firefox profile manager.

I just updated to 127.02, and now not I'm getting this because for whatever reason, since the update, I am somehow on the beta channel, but only with this profile. I just opened two other profiles, and neither is on the beta channel, although i don't know what "Firefox is being updated by another instance" means.

I don't know if it's just a coincidence, but I'm also just noticing that a number of my addons settings have reverted to default.

Asked by noel_envode 4 months ago

Last reply by cor-el 4 months ago

TRNSFERRING THUNDERBIRD MAIL AND FOLDERS BUT NOT THE SETTINGS.

i SET UP THUNDERBIRD ON MY NEW COMPUTER, SUCCESSFULLY, BUT THREE DAYS AGO MY WEB HOST/SERVERS UPGRADED THEIR SYSTEM. i SPENT THREE DAYS SORTING OUT NEW SETTINGS. CONFIGUR… (read more)

i SET UP THUNDERBIRD ON MY NEW COMPUTER, SUCCESSFULLY, BUT THREE DAYS AGO MY WEB HOST/SERVERS UPGRADED THEIR SYSTEM. i SPENT THREE DAYS SORTING OUT NEW SETTINGS. CONFIGURATIONS, PASSWORDS, ETC, TO GET IT ALL WORKING, IT WAS DIFFICUL BUT IT NOW WORKS. HOWEVER, I HAVE MANY FOLDERS OF MAIL ,AND MAIL NOT IN FOLDERS, IN THEUNDERBIRD ON AN OLDER COMPUTER. i WANT TO IMPORT THOSE FOLDERS OF MAIL, AND ADD THEM TO MY NEW COMPUTER THUNDERBIRD INBOX SET UP, BUT I DO NOT WANT TO IMPORT THE OLD SETTINGS AGAIN!" THAT COULD BE A DISASTER. I JUST WANT THE MAIL AND THE FOLDERS. ALL THE VIDEOS i SEE ARE TO IMPORT THE OLD SETTINGS AS WELL. CAN I JUST EXPORT/IMPORT THE ACTUAL MAIL FOLDERS AND MAIL, AND NOT SABOTAGE MY HARD WORK BY CHANGING ALL THE NEW SETTINGS AND PASSWORDS BACK TO WHAT THEY USED TO BE IN THE PROCESS?? IM NOT THAT TECHY; WOULD GREATLY APPRECIATE YOUR ADVICE. THANKS, STEVE

Asked by info897 5 months ago

Last reply by david 5 months ago

Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.

I've gone through most of the questions asked regarding this and have tried to follow all of the directions but none of them work. Let me begin by saying this is the wor… (read more)

I've gone through most of the questions asked regarding this and have tried to follow all of the directions but none of them work. Let me begin by saying this is the worst time I've ever had at migrating from an old computer to a new computer using TB ever. EVER! This is the worst. I am moving from an ASUS Win11 to a HP Win11 so there shouldn't be that much of a problem. I've done this more than a few times so I know the drill of copying the %appdata% from one place to another. I have installed uninstalled deleted reinstalled, uninstalled reinstalled deleted three times and keep getting the same problem and have been doing this going on three days. I donated to get his copy and am about to ask for my donation back if I don't get a very simple answer. I keep getting that error message no matter what I do. I need a very simple walk through on how to get what I am able to save from the old computer into the new computer without a lot of magic and rain dancing and click here and delete this and see if this sticks. I need a very simple take your profile.zip and unpak it here then open TB and do this. PERIOD. The profile is on the same computer not a server. If I cannot get a quick down and dirty answer please just tell me and I'll ask for my donation back and move to MS outlook and deal with their FU'ed POS. I really don't know why TB has taken a turn for the worst here. But it's not looking good IMHO.

Asked by Frank 5 months ago

Last reply by david 5 months ago

"failed to find the settings for your email account"

I've been getting error messages when I send emails using thunderbird about server timing out. As a last resort I tried removing all accounts, and just set it up again. B… (read more)

I've been getting error messages when I send emails using thunderbird about server timing out. As a last resort I tried removing all accounts, and just set it up again. But then I started getting the error message during manual configuration step "Thunderbird failed to find the settings for your email account". I've already tried creating a new profile I'm still getting the same error.

here's the manual configuration I'm working with Incoming: IMAP, port 993, SSL/TLS, Normal password Outgoing: port 587, STARTTLS, Normal password

our team uses GoDaddy for email domains - not sure if that's relevant or not. other teammates have been able to set it up successfully. Same configuration, account and password.

Asked by Lyra Lambatin 5 months ago

Last reply by david 5 months ago

I've Downloaded Online Insights Study In The Past Week, But Now When I Try To Download It Again I Get This Message Online Insights Study Could Not Be Installed Because It Has A High Risk Of Causing Instability Or Security Problems.

I Have Had It Installed On Microsoft Edge For About A Year With No Problems. I Had It Installed For About 3 Months On Firefox Then I Needed To Install It Again & I Ge… (read more)

I Have Had It Installed On Microsoft Edge For About A Year With No Problems. I Had It Installed For About 3 Months On Firefox Then I Needed To Install It Again & I Get The Above Messages. Why Is It Doing This? There Hasn't Been Any Harm Done To My Computer. Also Firefox Needs A Customer Service Phone Number For People To Call & Explain Their Issues It's A Lot Quicker & Easier To Solve Your Problem.

Asked by Dean West 4 months ago

Last reply by James 4 months ago