All Products Support Forum

I have two gmail accounts, both working perfectly for years. Lets call them A1 and A2. last week A1 all of a sudden stopped working. Google asked me password and second pass verification. But when trying to connect to google again a message "authentication error" arrived.

I then disinstalled TB and downloaded it anew. A2 started working immediately, but when trying to redefine A1 the above message "Unable to login..." appeared. I then tried to define A1 on the TB of the laptop of my girlfriend. There it started working without any problems. Both PC's have the same TB version and are working under Windows 10 with the same version. Seems to me very strange.

Any ideas?

How do I disable Ctr + End keyboard shortcut when editing text inside a text box?

Every time I use Ctr + End when editing text, page scrolls down. It gets old and is really frustrating. Is it a bug in Firefox or crappy code of webpage?

Hi there,

quite often now the search cannot find mails which I know they are there. Even the autocomplete from the CTRL-K search shows them.

For example, I start typing "globetr" to find mails from Globetrotter - the autocomplete finds somethin (see picture) but hitting enter just shows no results. This happend now a few times with different searches.

Anyone an idea how to fix this?

thanks in advance, Thomas

Hi,

The paste function on Firefox suddenly doesn't work. I've tried to paste passwords from my password manager into different sites and they don't work. The username is acting funky too. It usually pastes into the site after multiple tries.

Any advice? Please help. Thanks. Phil

thunderbird 102.11.0 launch icon shows wrong number of messages unread. this release shows wrong number of unread messages in the launch icon, worked before the last update . . I think?? I am using a 64 bit win 11 laptop . . The window that pops up when i click on the icon with the red dot says I have 8 unread messages, when I only have 3 . . .the red dot goes away sometimes, but then when i re open thunderbird I hear a ding, and the red dot shows up again . . .

As a professor at a large university in a college town, Google Scholar is a primary resource for me and thousands of others in this city. Doing Scholar searches on Firefox, I am often interrupted by the following Firefox message:

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen? IP address: 50.24.52.109 Time: 2023-05-28T15:12:13Z URL: https://scholar.google.com/scholar?cluster=11934070011569534288&hl=en&as_sdt=5,44&sciodt=0,44&as_ylo=2022&scioq=complex+adaptive+systems+%22concept+analysis%22

How can I stop that interruption from occurring? It does not occur on Chrome or Opera.

Thank you.

I asked a question yesterday about how to fix Thunderbird to retrieve my email again. Problem is, I don't know how to even find my question, much less know if there has been a response. Will someone please help me with this?

https://yummy.doctor/video-list/structuring-water-with-the-iteracare-frequency-wands-demonstration-with-amandha-vollmer-and-ashley-may

Please have a look at this link. Everyone on the team is having the same issue that when we try to play it we get this error: "The media could not be loaded, either because the server or network failed or because the format is not supported."

This link will work fine in all other browsers. Every other video on the site (over 200 of them) work fine in FireFox, this one will not. We would appreciate any assistance in this matter.

my HISTORY function does not display today's history. The most recent heading is "this month" and does not display recent activity. How do I restore the HISTORY function back to normal?

I imported a google contacts export csv. Problem is the phone numbers format have no dashes between the different parts of the number. I want to import them and use a "-".

Any way to accomplish this?

James

Hey,

Been using PGP with Thunderbird for some time and was wondering if there is a simple way to handle key migration.

Ex. I have my personal Key1 which is good for 3 years, then after three years I have a new key (Key2). Is there a way to re-encrypt all emails in my inbox to key2 from key1?

I don't want to loose my email archive when I change keys, nor do I want to keep an ever growing list of private keys just so I can refer back to older emails.

On startup my home tab is completely empty. I can click on get messages and I see that this happens in the background but the home tab with all folders and emails is disappeared. I can also send messages but just cant see anything. My version is the latest now updated this morning but did not make any difference. 102.11.1 (64bit). Any idea what it could be ?

When I print to a PDF file, Firefox changes internal links (#go-there) to full external links (either https://the.website.tld/paper.html#go-there or file://home/me/paper.html#go-there).

This is obviously wrong, since the links are internal to the document.

How to I change this behavior?

Thanks.

TB has been extremely finicky the past few days with send and receive. The biggest issue is that the Get Messages / Get All New Messages stops responding altogether - it works fine, and then suddenly nothing except (sometimes) the word "null" next to the online icon at the bottom left, and a pulsating blue progress bar in the Activity Manager area, that disappears after a moment.

A few times I have been able to "fix" it by going to Server Settings and changing Connection Security to None temporarily, but this doesn't work every time.

Another "solution" is to change the password on the mail server, which prompts TB to demand the PW. This is not a good solution, as the password must then be changed on any/every other device that connects to the mail server, and then the problem repeats after some period.

Other times, and per a suggestion on another thread with a similar subject line, clicking on the "go offline" icon at the bottom, generates a prompt to download emails before going offline, and this seems to cause a demand for password, which allows emails to be downloaded, but this also seems like a band-aid. What is going on here? Windows 10 64 Bit TB 102.11.0 (64-bit)

Firefox always plays sound through my speakers, even if I select another audio output. The only way I've found to get around this is to open sound settings and disable my speakers. Then Firefox will use the correct output device.

No other applications have this problem, and all my audio devices work fine, excluding Firefox. Any help would be appreciated!

I've been trying to log into my Gmail accounts on Thunderbird on my Windows machine, and each time I get that error message in the title. Google recognizes the account as signed into Thunderbird, and I had to go into the Google Account and sign out from an instance of each of my attempts. I made sure cookies are allowed, and using oauth2.

Not sure what to do here? Is anyone having the same issue?

Update: I just downloaded spark and logged in no problem. Also, the Thunderbird on my mac is logged in just fine.