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All My Emails Are Missing!

All my emails are missing, and I've looked online for solutions, and searched your "Support", but none of the suggestions have worked. My total emails still shows that t… (read more)

All my emails are missing, and I've looked online for solutions, and searched your "Support", but none of the suggestions have worked. My total emails still shows that they must be somewhere, but I need help!!!

Asked by jjread 16 hours ago

Page kan not be reached (not 404)

Recently I´ve encountered problems with (mostly) accessing nba.com. I don´t get the resultbar. Today klicking on one of the menue items (Schedule) Firefix refused to load… (read more)

Recently I´ve encountered problems with (mostly) accessing nba.com. I don´t get the resultbar. Today klicking on one of the menue items (Schedule) Firefix refused to load the page claiming "Not safe". As you can see I´ve accessed the page a number of times. /Leif Arvidsson

Asked by leif.arvidsson 6 hours ago

Last reply by leif.arvidsson 3 hours ago

Fail to update firefox

We're exploring the possibility of implementing a mass update for Firefox through backend management, leveraging PowerShell scripts or any applicable method that can stre… (read more)

We're exploring the possibility of implementing a mass update for Firefox through backend management, leveraging PowerShell scripts or any applicable method that can streamline the update process for our users.

Additionally, we've encountered instances where users have installed Firefox via local profiles, posing challenges for centralized updates. I'd appreciate any insights or guidance on how we can address this issue effectively to ensure these installations align with our centralized management approach.

Asked by slimmonkey 13 hours ago

print page footer format &D date format

When printing a page to PDF, with headers & footers, the default setup shows the date in right footer. However this date format is in (for me) awkward US format . Is… (read more)

When printing a page to PDF, with headers & footers, the default setup shows the date in right footer. However this date format is in (for me) awkward US format . Is there a way to show the date according to system regional short date & time ?



info: OS: windows 10 pro

 date format: YYYY-MM-DD
 time format: hh:mm (24-hr)

FF: 120.0.1 (latest to date) FF about:config -> print.print_footerright = &D FF &D format: MM/D/YYYY, h:mm PM (12-hr)

Asked by Robert 2 hours ago

cAPTCHA is recent problem in Firefox browser

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrom… (read more)

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrome browser to finally log in to a site I wanted.

Asked by kmrussell 45 minutes ago

Types wrong characters intermittanly.

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data o… (read more)

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data on some web site, I'll get an incorrect entry for a key stroke. e.g. I enter a 0 and get a 1. But if I enter a 1 I get a 1. So far the error key has always been different.

I've tested things by launching a notepad or Word document and entering the character and in those all works fine. But go back to Firefox and I get the error again. What I have to do is to close and re-launch Firefox and so far this fixes things. It's an intermittent problem which forces me to keep another browser on the machine and ready. Imagine entering a password when all of a sudden you type 'X' and it gives you an 'E'. Really frustrating!

Asked by kevink001 1 hour ago

Tab sent to device confirmation block from interacting with toolbar

Whenever I want to sent the tab from Firefox mobile to any other device, I get the confirmation notification saying "Tab has been sent to ...". Until this notification di… (read more)

Whenever I want to sent the tab from Firefox mobile to any other device, I get the confirmation notification saying "Tab has been sent to ...". Until this notification disappears, I am not able to interact with the toolbar. The toolbar is set to the bottom, and so is the notification. The notification cannot be closed or discarded using any kind of gesture of touches, it only disappears after some time. This is very annoying and slowing my user experience when I want to share multiple tabs or simple use the toolbar.

Asked by JustMeGaaRa 4 hours ago

How can I block the drop down minipalyer?

How can I block the dropdown video miniplayer in Firefox 120.0.1 on Windows 11? It doesn't happen in MS Edge. I've already set the following with no results: media.auto… (read more)

How can I block the dropdown video miniplayer in Firefox 120.0.1 on Windows 11? It doesn't happen in MS Edge.

I've already set the following with no results:

media.autoplay.default = 5 media.autoplay.blocking_policy = 2 media.autoplay.allow-extension-background-pages = false media.autoplay.block-event.enabled = true media.block-autoplay-until-in-foreground = false

Is there a setting that I've missed? Can the miniplayer somehow be blocked using userContent.css? Can the miniplayer be totally removed from Firefox?

Asked by br5491 18 hours ago

Last reply by br5491 1 hour ago

Suppress console message when attempting to set cookie for an invalid domain

We write an SDK that needs to detect what subdomain a site is running on. For example to detect that app.foo.example.com.au and web.foo.example.com.au share example.com.a… (read more)

We write an SDK that needs to detect what subdomain a site is running on. For example to detect that app.foo.example.com.au and web.foo.example.com.au share example.com.au

In order to do that we check if we can set a cookie on `.au` that fails. Then `.com.au` also fails, then `example.com.au` and that succeeds

This is safe and fast and leaks no information not already available to any JS running in the page.

In most browsers this is fine. In Firefox it is also fine _except_ it logs a warning to the console that a cookie was rejected. This then causes users to open a support ticket with us in order to find out about "the error"

Is it possible for us to suppress this log?

Asked by Paul D'Ambra 1 day ago

Authentication failure while connecting to server imap.gmail.com.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show… (read more)

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

Asked by Jason Carroll 1 hour ago

Last reply by Jason Carroll 19 minutes ago

gmail whacking users for not physically signing in

So gmail is doing what it does best by blocking users who don't routinely sign in on their site. Right now I have lost access to 6 emails I use pretty much daily. Does T… (read more)

So gmail is doing what it does best by blocking users who don't routinely sign in on their site. Right now I have lost access to 6 emails I use pretty much daily.

Does TB have any plans on tweeking the program so when someone using TB and has gmail accounts will actually be recognized by gmail as a legit sign-in? One would think gmail's system would treat a sign-in by TB the same as it does physically being on gmails site to sign-in...right? Apparently not.

Also, after the last update, TB is not handling gmail folders very well. I have to wait to see what I deleted, saved, etc..compared to before. It looks like TB is signing into gmail for each and every process instead of the one time per account? Why? This might explain why gmail keeps telling me "You have attempted to sign into your account too many times...please come back later" This is after one attempt to physically sign-in on each of these 6 accounts. Now they blocked sign-ins to all of them thinking I'm a hacker.

I'm not complaining, just trying to understand.

Asked by Nightowl 3 days ago

Spam/Junk email list

I had emptied my spam and junk folders but unfortunately I had marked up one email address as such which I need to undue, but I can't find where the list is. Where do I f… (read more)

I had emptied my spam and junk folders but unfortunately I had marked up one email address as such which I need to undue, but I can't find where the list is. Where do I find it please?

Asked by Tim Elliott 6 hours ago

Identifying addresses mailed to or received from for dead email accoumt in Thunderbird 59.2

Hi. First, I have more tech problems than I can shake a stick at and I m dealing with concussion and screens (monitors, cell phone, etc) aggravates and I don't track as w… (read more)

Hi. First, I have more tech problems than I can shake a stick at and I m dealing with concussion and screens (monitors, cell phone, etc) aggravates and I don't track as well online as usual, so I'm asking for help sooner than I would hoping y'all can break it down very smply for me. Thanks for reading.

Thunderbird v.59.2 on Windows Vista desktop. Yup, Vista :-) Cable provider died, so years of emails to addresses using isp-provided email addresses are in Thunderbird but can't use emails.

In short term got TMobile 5G wireless and it is hideous, beware! For now I use my cell as hotspot to get on internet on old desktop.

I'll list what I've tried in a sec, but here's my ultimate goal: I want to get AT&T fiber installed and hooked up on new desktop (Windows 11) and install latest thnder bird there and bring over old files. Before installing at&t I have to formally cancel with former cable provider (it's in an odd limbo). I've assumed it's better to cull all email addresses related to those email accounts before severing all ties.

What I tried: Followed this thread https://support.mozilla.org/en-US/questions/1255223

I can't upgrade to v60 with Vista. I modified advanced config and added strict config Boolean setting and set to false and added check compatibility 59.2 setting and set to false.

The email crawler add on still gives me not compatible error. I restarted Thunderbird and that didn't help, unfortunately.

What can I do?

Again, my two main concerns are 1) harvest email address on my dead email accounts so I can send notifications of my new email addresses and 2) prepare to move all Thunderbird stuff to new desktop once I have working wireless internet to facilitate.

Thank you for your patience with my explanation and any help you can provide.

Asked by eden5 2 months ago

Last reply by eden5 2 days ago

Email notification about Mozilla account renaming sent to wrong email address

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum. TL;DR Is there any way to get in touch with someo… (read more)

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum.

TL;DR Is there any way to get in touch with someone at Mozilla who can correct a faulty notification email address for a Firefox/Mozilla account?

My best guess is that when I first created the Mozilla account, I used the Gmail address, and even after changing the primary and secondary email addresses for the account, the Gmail address still remains somewhere in some database in the backend and it can't be removed or changed by an end user. Is there any way Mozilla can fix this issue?

The full story

Today I received an email introducing the renaming of Firefox account to Mozilla account. The email was sent to my old Gmail address even though I've changed both the primary and secondary email address in my Mozilla account settings a long time ago.

Email notifications about sign-ins and/or changes that are made to the Mozilla account are sent to the correct email addresses that I've configured in the account. So the issue is with general announcement emails regarding Mozilla accounts.

I have not received the email about the Mozilla account renaming to the email addresses that are configured in the account. Somewhere down the line I will delete the Gmail account, but that will also mean that I won't get these kind of announcements and thereby risk missing important information regarding the account.

Asked by Peter 1 month ago

Last reply by Peter 1 month ago

Cant send netspace/iinet emails from Thunderbird. Can send Gmail emails

iinet say its a Thunderbird issue. Removed email account and reinstated. Lost everything ! Dont want to try with other accounts. Same emails sent from Safari on phon… (read more)

iinet say its a Thunderbird issue. Removed email account and reinstated. Lost everything ! Dont want to try with other accounts. Same emails sent from Safari on phone work so seems to be Thunderbird. Started two days ago minimum Desperate !

Asked by andrea.k.johnston1 1 week ago

Last reply by andrea.k.johnston1 6 days ago

Fake MCAFEE SECURITY ALERT KEEP POPPING UP

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose… (read more)

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose the current tabs session that I have open, if possible??????

Asked by Paulsen5257@comcast.net 4 days ago

Last reply by Paulsen5257@comcast.net 3 days ago

All tabs, history bookmarks lost

My regular profile has deleted all saved history, tabs, bookmarks, etc. This happened before and seems related to having private browings open. and to an update in progre… (read more)

My regular profile has deleted all saved history, tabs, bookmarks, etc. This happened before and seems related to having private browings open. and to an update in progress or recent.

Opend a private window. Then noticed regular FF wasn't opened. I opened the usual profile and all saved info is gone. Also, my stuff to be synced is way out of date so can't restore from there (I always had sync up to date). My "backup" can't be opened to restore.

Where do I find yesrterday's info? How do I restore my session, bookmarks, etc?

Last time, I tried to follow directions I found soemwhere but the instruction werent clear at all and had to restore from a disk image.

Why is there stsill the private window deleting regular window?

Asked by hlthenvt 1 week ago

Last reply by hlthenvt 4 days ago