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Missing mail in Sent folder in mobile app

Installed mobile android app. Manual configuration as other methods did not work. Email received and all well but the Sent folder contains only recently sent mail, which… (read more)

Installed mobile android app. Manual configuration as other methods did not work. Email received and all well but the Sent folder contains only recently sent mail, which then disappears leaving the folder empty.

One piece of advice is to check a folder called " copies .... " like repair on Win 10 but neither exist on the mobile app. Any guidance welcome.

email no longer showing 'reader pane'-the right side showing the email message is blank

The 'reader pane' on my microsoft email remains blank. It used to show me the body of the email on the right side of the screen.I now have to open/download the email to … (read more)

The 'reader pane' on my microsoft email remains blank. It used to show me the body of the email on the right side of the screen.I now have to open/download the email to read it. Is there a way to resume the prior arrangement?

Asked by judith_frank 2 days ago

Cannot log in due to defunct email address.

Trying to set up Firefox on new computer. Haven't used log-in for years. My email account is closed. So code is sent to defunct email. How can I get access to my account … (read more)

Trying to set up Firefox on new computer. Haven't used log-in for years. My email account is closed. So code is sent to defunct email. How can I get access to my account so I can change my email address and get Firefox synced to my new computer? PS- you'll have to email me a solution at new address: [edited from public community support forum] @pm.me

Asked by w8ov 6 days ago

Firefox Update 11/12/2025 Problems

Firefox just did an update about 9 AM on 11/12/2025. I use dictation software to navigate the webpages due to disabilities with my hands. The software can no longer recog… (read more)

Firefox just did an update about 9 AM on 11/12/2025. I use dictation software to navigate the webpages due to disabilities with my hands. The software can no longer recognize any of the tabs at the top of the screen, nor any of the buttons on webpages. This makes it almost impossible for me to navigate on the web. Something must have gone wrong/been overlooked in your coding with this update. Can this please be fixed?

Asked by jamesrich250 1 day ago

Accessibility not functioning

At about 9 AM EST, 11/12, Firefox did an update that rendered accessibility through my voice navigation software inoperable. I need to use this to navigate the web due to… (read more)

At about 9 AM EST, 11/12, Firefox did an update that rendered accessibility through my voice navigation software inoperable. I need to use this to navigate the web due to disabilities with my hands. The system could no longer recognize any thing buttons or words on webpages, including the Firefox tabs at the top left of screen. I posted a question about this on 11/13. Later that afternoon, the functionality was restored. However, this morning, 11/13, this functionality has vanished again. Can this please be restored? Something obviously went awry in the coding with this most recent update. Thank you.

Asked by jamesrich250 9 hours ago

VoiceControl on MacOS doesn't work with Firefox

I am having problems navigating using Voice Control which I believe was previously called Voice Over, which allows me to control and type with my voice. It works on Safar… (read more)

I am having problems navigating using Voice Control which I believe was previously called Voice Over, which allows me to control and type with my voice. It works on Safari however on the Firefox desktop app it is completely broken and I cannot give any commands and typing text doesn't work on some website such as ChatGPT.

I found an old article explaining the support has been added however I don't understand why I can't use Voice Over at all on my Mac.

Any help or advice would be greatly appreciated.

Asked by vainalaaryan 6 hours ago

SMPT din't work on Thunderbird mobile

I installed MThunderbird on my Android phone today, using a QR Code to import settings. Receiving messages works perfectly, while sending messages is a mission impossible… (read more)

I installed MThunderbird on my Android phone today, using a QR Code to import settings. Receiving messages works perfectly, while sending messages is a mission impossible. I keep getting the message when sending: "Authentificanion failed". I have the same settings on my computer, and Thunderbird works normally, both sending and receiving messages. I don't know where the problem could be, so please help!

I'm also attaching a screenshot of the outgoing server from the desktop computer, which is also set up on the mobile application.

Asked by Bearded 7 hours ago