Showing questions tagged: Show all questions

Does the address book contain date-of-entry and date-of-use?

I have used Thunderbird and its predecessors for a few decades. People have changed schools, companies, ISPs, etc. Although this data is not displayed, is it hidden some… (read more)

I have used Thunderbird and its predecessors for a few decades. People have changed schools, companies, ISPs, etc. Although this data is not displayed, is it hidden somewhere in the contact data?

Asked by ArtKendall 5 days ago

Windows startup - loosing Firefox Login Issue

Recently, when I start my Windows 10Pro desktop and I bring up Firefox or click on a URL in an Outlook mail (which starts Firefox), I notice I am logged out of Firefox an… (read more)

Recently, when I start my Windows 10Pro desktop and I bring up Firefox or click on a URL in an Outlook mail (which starts Firefox), I notice I am logged out of Firefox and have to re-login into my account. I am currently using Firefox version 83.0. This behavior may have started a month or so ago(it is now Nov,29, 2020) before I really started to pay attention to this issue.

Of course during the last several months there have been Windows updates and Firefox updates, so it is difficult to pin this down to a specific set of circumstances.

Once I login into my account, I can close Firefox and re-open or re-start Firefox and I am logged in automatically, as I have always been before. Now when I power off the desktop and re-start the next day I am logged out of my Firefox account.

The only add-ons I have are Ghostery and Google translate.

Any idea what is going on here or what to check for? Thanks.

Asked by StPete 5 days ago

Restoring email, contacts, photos, etc

Windows 7 crashed. Bought a new Win 10 machine. External hard drive had weekly MozBackups of Thunderbird profile. Latest backup was "Thunderbird 78.4.3 (en-US) - 2020-… (read more)

Windows 7 crashed. Bought a new Win 10 machine. External hard drive had weekly MozBackups of Thunderbird profile. Latest backup was "Thunderbird 78.4.3 (en-US) - 2020-11-19.pcv" and is 2.22 GB in size. Currently have Thunderbird 78.5.0 installed on Win10 Machine. When I try to import the file, it seems to be importing everything, then when I look to see the imported data there isn't any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.

Asked by JoyceAbbott 5 days ago

Last reply by JoyceAbbott 5 days ago

How to export TB78.0 address book to VCF v2.1 format

Hello: I recently upgraded to TB 78.0 on a Linux box and noticed that exporting my personal address book (PAB) to a vcf now relies on VCF v4.0 instead of the earlier vers… (read more)

Hello:

I recently upgraded to TB 78.0 on a Linux box and noticed that exporting my personal address book (PAB) to a vcf now relies on VCF v4.0 instead of the earlier version 2.1. The problem is I cannot import any vcf 4.0 file from my smart phone address book app. VCF version 2.1 is fine (tested) and I could not test v3.0.

I want to know if I can force TB 78.0 to export to VCF format using v2.1. or v3.0 as an intermediate step if that was available to me.

Thank you for any suggestion .

Asked by Cbhihe 5 days ago

A SENT mail rule that functioned in 68 fails in 78.

I created a SENT rule in 68 to STAR, TAG, and MOVE mail sent from ONE account to the recipient's FOLDER under another account. This worked fine in Thunderbird 68 (macOS C… (read more)

I created a SENT rule in 68 to STAR, TAG, and MOVE mail sent from ONE account to the recipient's FOLDER under another account.

This worked fine in Thunderbird 68 (macOS Catalina) but fails in 78.

Asked by Paul Hubert 4 days ago

The Color Picker in Compose didn't work in 68 and doesn't work in 78

The Color Picker in Compose didn't work in 68 and doesn't work in 78 I have to find HTML color HEX values (web), COPY and PASTE - but the color picker appears to DO NOTHI… (read more)

The Color Picker in Compose didn't work in 68 and doesn't work in 78

I have to find HTML color HEX values (web), COPY and PASTE - but the color picker appears to DO NOTHING!!! WHY HAVE IT if it doesn't work???

Asked by Paul Hubert 4 days ago

Search Pulse

Hi: I installed a few days ago the latest version of Firefox on my iMac. I am noticing that when I open a new window in Firefox, a tab is opened and it shows Search Pulse… (read more)

Hi:

I installed a few days ago the latest version of Firefox on my iMac. I am noticing that when I open a new window in Firefox, a tab is opened and it shows Search Pulse. I looked it up and it appears that it is some kind of adware that is dangerous and is hard to remove. I looked up some articles and they all seem to be written by some vendor promoting a product for removal. I am very concerned asking for more problems than what I have as I am not a technical person.

Did anyone encounter this adware and if so what's a trustworthy product to remove it?

I have Norton and the free version of Malwarebytes on my computer. None of these programs caught the installation of this adware.

Any advice would be appreciated. Thanks.

Asked by Sue 5 days ago

Last reply by Sue 4 days ago

TO, CC, BCC buttons missing in Address Book

I'm using Ubuntu Linux v20.10 with Thunderbird 78.5. If I click write or forward a message I have to pick Tools menu then Address Book or use the Ctrl+Shift+B to open the… (read more)

I'm using Ubuntu Linux v20.10 with Thunderbird 78.5.

If I click write or forward a message I have to pick Tools menu then Address Book or use the Ctrl+Shift+B to open the address book. When it opens I can select one or more email addresses, but there is no TO button, CC or BCC buttons to copy those addresses back into the email.

From the photos I've seen I would expect them to be at the bottom of the directory pane, but they aren't there.

I can pick multiple emails and click the write button to open a new message and the addresses are there. However I'm trying to forward a message to multiple people so I need to pull up address book, select them, then have them added to the forward message.

Any ideas?

Thanks,

Chris

Asked by cljbville 4 days ago

BCC help with email recipients

I can't add BCC to several recipient email addresses. I use to be able to last month but can't do anything with this month's mailing. I have read all the HELP options an… (read more)

I can't add BCC to several recipient email addresses. I use to be able to last month but can't do anything with this month's mailing. I have read all the HELP options and none work for me.

Asked by sjl19 4 days ago

emails that disapear

Can you please assist me my emails have just been dissapearing for the past 2 months and I really would like to get them back what may be the problem

Asked by keith53 4 days ago

Screenshot function stopped working completely

Hi all, After month of using, the screenshot function of Firefox seems to have disappeared. Right click contextual menu does now show the option to take a screenshot and … (read more)

Hi all,

After month of using, the screenshot function of Firefox seems to have disappeared. Right click contextual menu does now show the option to take a screenshot and the [three dots] -> Take Screenshot menu action does nothing. Moreover, the icon of the function seems to be missing (see attached images). I run latest (83 64-bit) version on a new MacBook pro.

Thanks in advance, Alex

Asked by alexgek 4 days ago

mozilla dissapeared

Came home this morning to find a new version of Microsoft Edge on computer,(did not request it). Mozilla was gone. My entire bookmark list was gone and my saved password … (read more)

Came home this morning to find a new version of Microsoft Edge on computer,(did not request it). Mozilla was gone. My entire bookmark list was gone and my saved password list was gone. I turned off the computer before I went out of town for the holiday and turned it on again this morning.

Asked by Paul 4 days ago

Collections sync

Hi- i'm a little confused about the "collections" feature on my pixel. is it supposed to carry over onto my computer? I'd love to access my collections on my desktop. I a… (read more)

Hi- i'm a little confused about the "collections" feature on my pixel. is it supposed to carry over onto my computer? I'd love to access my collections on my desktop. I also recently upgraded my phone- my collections haven't transferred over to my new phone and that's also frustrating. I might just be an idiot but i can't seem to find any documentation on whether collections syncs between desktop and mobile; an indication that this is generally thought to be so obvious it needs no documentation.

Asked by levisjeans5 4 days ago

local folders disappeared

Thunderbird 78 updated over my existing thunderbird. It was too difficult for me to use due to my limited cognitive and coordination problems. the solution offered by thi… (read more)

Thunderbird 78 updated over my existing thunderbird. It was too difficult for me to use due to my limited cognitive and coordination problems. the solution offered by this web site was to uninstall thunderbird 78. Well - now all my local folder emails are gone!!!!!!!

See also: https://support.mozilla.org/en-US/questions/1304723#answer-1371893 -Moderator

Asked by Ludite 4 days ago

Youtube issues on Firefox

Hi, About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my prof… (read more)

Hi,

About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my profile with all my video recommendations and subscriptions. But, if I click the red Youtube home button on the top left of the page to refresh the site or click a different video, Youtube signs me out and shows me the homepage as if I was signed out or did not have an account. When I do sign back in again, my video recommendations are all messed up (they are mostly the general video recommendations from the unsigned in home page and nothing related to the channels or videos that I watch). When I go to my subscriptions, I have to sign in again. It's becoming really frustrating. I did a full uninstall of Firefox, and it briefly worked, but then Youtube went back to the way it's been behaving. I've cleared my history and cache. I've disabled all extensions. I've logged in and out. Nothing seems to work. Youtube does seem to work normally on Chrome and Edge, and I have not had any issues with any other websites on Firefox. Is anyone else experiencing this problem or have any advice?

I really enjoy using Firefox, and since everything else seems to work, I'd prefer to keep using it. I really don't want to have to resort to using Chrome or Edge to watch Youtube videos.

I'm running Firefox version 83.0 (64bit) on Windows 10

Asked by mrmet118 3 days ago