When typing characters are missed/skipped

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter i… (read more)

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter if i am typing slowly or quickly, and it happens in an incognito browser window too. I am certain that key-presses are being sent, they are just not reflected reliably in the browser. There are more than enough resources available for firefox.

Asked by juanathan 2 weeks ago

Last reply by juanathan 3 days ago

KEEP ME SIGNED IN/NO NOT WORKING IN MY LIVE.COM ACCT

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE! AFTER I ENTER MY LOGIN PASSWORD TO GE… (read more)

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE!

AFTER I ENTER MY LOGIN PASSWORD TO GET INTO MY LIVE.COM EMAIL, I AM RE-DIRECTED TO A WINDOW THAT ASKS IF I WANT TO STAY SIGNED IN (KEEP ME SIGNED IN). THE 2 CHOICES AVAILABLE ARE "NO" AND "DON'T SHOW THIS WINDOW AGAIN". NEITHER OF THESE 2 BUTTONS WORK AS I KEEP GETTING THEM EVERY TIME I LOG INTO MY EMAIL.
ONE THING I HAVE NOTED IS THAT IF I GO BACK 1 PAGE FROM THE "KMSI" PAGE, THIS OFTEN TAKES ME TO MY LIVE.COM EMAIL INBOX. THIS MAKES ME THINK THAT I AM BEING RE-DIRECTED TO THE "KMSI" PAGE! AS STATED EARLIER MS SAYS THIS IS A FIREFOX PROBLEM BECAUSE WHEN I LOG IN USING EDGE, THE BUTTONS WORK AND THE "KMSI" WINDOW DOESN'T RE-APPEAR!

THIS HAS BEEN GOING ON/OFF SINCE 11/18 AND HAVE BEEN TRYING TO GET MICROSOFT TO FIX THE PROBLEM SINCE THEN. ANY HELP IS GREATLY APPRECIATED! SINCERELY, D

Asked by DOLSZOWY 6 days ago

Last reply by DOLSZOWY 10 hours ago

Trying to recover session

So i just started having issues where my pc is starting to hot and won't boot up fully. I am working on that but i can hook up the ssd i have in that computer to another… (read more)

So i just started having issues where my pc is starting to hot and won't boot up fully. I am working on that but i can hook up the ssd i have in that computer to another work computer that i have but it does not have all of my work stuff since i have been working from home due to covid. Is it possible to load up the session i had on my original ssd that is now currently going to be setup as an external drive for my work computer until i can fix my home pc? I ask because i had alot of tabs open with work related stuff that i had not bookmarked at the time so i really need to restore that session so i can recover that work. Any help would be much appreciated.

Asked by halla5216 5 days ago

Last reply by halla5216 5 days ago

inactive pages go blank. firefox 96.0 ubuntu 18.04

hi, it has been 2 days since firefox starts to behave in an unusual way. when opening many tabs, and if i dont click on them (ie inactive) in 2-3 minutes, they go blank. … (read more)

hi, it has been 2 days since firefox starts to behave in an unusual way. when opening many tabs, and if i dont click on them (ie inactive) in 2-3 minutes, they go blank. when i click on an inactive tab, firefox quickly refreshes it and shows the page. example: let's say i have 3 open tabs: tab1, tab2, tab3. i am reading in tab3 for 15mins. in that period, i didnt click on tab2/1. if now i click on tab2, it is blank and no longer displays the content of the page it is supposed to show. then, firefox quickly refreshes the page and displays the true page.

not really sure why this is happening now. never happened before. it is a really annoying behavior as every tab had to be refreshed automatically if i dont click on it in very few minutes. firefox 96.0 ubuntu 18.04. thanks

Asked by soufiane 4 days ago

Last reply by soufiane 2 days ago

Tabs "Jump" back and forth very quickly.

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also … (read more)

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also worsens somewhat when I move the mouse. Occasionally, closing a particular tab stops this action but I cannot determine which type of tab does this. This is driving me crazy. Please HELP!! (Is there some way I can send a video from my iphone?)

Asked by Mort 1 week ago

Last reply by Mort 2 days ago

FF only opens up for about one-third screen

Firefox will now only up with a window about one-third the size of my monitor. I cannot find any way to change it back to filling the entire screen upon opening. I don't … (read more)

Firefox will now only up with a window about one-third the size of my monitor. I cannot find any way to change it back to filling the entire screen upon opening. I don't mean the full screen setting, just filling it top to bottom and side to side. If I hover over screen size icon, I get numerous options, but none allowing me to select wide screen.

Asked by debko900 1 week ago

Last reply by debko900 1 week ago

open support ticket for firefox browser

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the ca… (read more)

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

Asked by morriv 4 days ago

Last reply by morriv 3 days ago

Verification code does not arrive within 5 minutes

Dear Sir, I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address w… (read more)

Dear Sir,

I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address within five minutes. The email does arrive, but never withing 5 minutes. I have tried it many times on different devices. It may be my email issue. However, I cannot change the email account unless I cannot log it. Since I cannot receive the verification code within 5 minutes, I am unable to change any of my personal details.

Please advise.

Yours sincerely, Tan Ngiap Heng

P.S. It was very difficult gettting to this support page. I was asked to log in and verify before continuing for some of the support pages. But like I mentioned, I am unable to receive the verification code within 5 minutes. So I am thankful for this page.

Asked by heng96 4 days ago

Last reply by heng96 2 days ago

Add yearly folder to Thunderbird archives

Our emails can no longer be archived and I noticed that the archive folder does not have a 2022 folder, I have tried to add a new subfolder but it won't allow me. How do … (read more)

Our emails can no longer be archived and I noticed that the archive folder does not have a 2022 folder, I have tried to add a new subfolder but it won't allow me. How do I change this?

Asked by enquiries31 3 days ago

Last reply by enquiries31 2 days ago

Top Bar of Browser Green Color

This morning I noticed the top bar of Firefox is a green color. I tried restarting my Mac, and re-installing, but it is still green. I can't find anything about this sear… (read more)

This morning I noticed the top bar of Firefox is a green color. I tried restarting my Mac, and re-installing, but it is still green. I can't find anything about this searching online. Any ideas?

Also, I've been trying to upload an image but that doesn't seem to be working on Firefox..

Asked by sean.helvey 2 days ago

Last reply by sean.helvey 22 hours ago

"Possible Solution to ..." LOTS of complaints when updates change everything.

For years I've had the same problem of basic resets on my custom settings everytime Firefox updates. I've read hundreds of posts, complaints and suggestions. The best su… (read more)

For years I've had the same problem of basic resets on my custom settings everytime Firefox updates. I've read hundreds of posts, complaints and suggestions.

The best suggestions I've found are to use both userContent.css and changes to the about:config file. I have actually created a .txt file of unique about:config lines and settings so I can copy, paste, and set to my settings without having to look everything back up again. It still takes me 10 minutes, but at least it gets done my way.

A solution I think all of us would love to see are simple instructions on how to back up the current about:config settings and reinstate them AFTER an update so our choices stay as we want them. This shouldn't be too difficult. Export settings are available for all kinds of parts of Firefox, Thunderbird and add-ons. How about making that a priority in the next update?

IF YOU AGREE TELL THE MODERATORS DIRECTLY

Asked by Doc 6 days ago

Last reply by Doc 5 days ago

unwanted dark mode

Recently (past several months) firefox has been taking every light mode theme I choose and changing it to dark mode. Do. Not. Want. Once a theme has been "changed", I can… (read more)

Recently (past several months) firefox has been taking every light mode theme I choose and changing it to dark mode. Do. Not. Want.

Once a theme has been "changed", I can never use it in light mode again. So I'm left mode-hopping in the hopes of being able to get a readable light mode for a couple days, until I have to change again.

I've checked other questioners but their answers didn't solve this.

Asked by carmanj 5 days ago

Last reply by carmanj 4 days ago

Suggestion: read messages on Windows wakeup from sleep

I understand that there are few Thunderbird developers, and I appreciate what you do. My suggestion is to add a handler for the Windows system wakeup from sleep message t… (read more)

I understand that there are few Thunderbird developers, and I appreciate what you do.

My suggestion is to add a handler for the Windows system wakeup from sleep message that would read messages (refresh inbox) when waking from sleep.

This would ensure that messages are read when waking up from sleep. Currently, it is necessary to click Get Messages as a manual separate step after waking a computer from sleep.

I would do it myself if I knew how to build Thunderbird and how to search and edit its source code, but unfortunately I do not have knowledge of these matters myself, nor the time to learn them.

Please.

Asked by David Spector 1 week ago

Last reply by David Spector 5 days ago

Thunderbird V91.5 (32 bit) on a windows10 desktop. Windows10 is at 21H1

I have had TBird for over 20 years and it has been mostly trouble free. My T/B supports five email accounts with the same ISP (Bigpond.com). They are all configured for P… (read more)

I have had TBird for over 20 years and it has been mostly trouble free. My T/B supports five email accounts with the same ISP (Bigpond.com). They are all configured for POP operation and have the same server settings. Since Wednesday, one of the email accounts will not send, but returns this error.

Sending of message failed. The message could not be sent using Outgoing server (SMTP) smtp.telstra.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.

The smtp settings are the same as the other four working accounts. I can even use one of the other smtp account setting and I still get the same message. I have tried the alternative smtp ports (465 instead of 587) but it doesn't help.

I have many emails in this account and I would not like to lose them. So if there is a way that I can save all of the account folders off line , delete the account and then set it up again it might help. Any suggestions welcome !

Asked by oldmatetoo 1 week ago

Last reply by oldmatetoo 5 days ago

Setting a primary "TO" address for a contact with multiple addresses doesn't work

Before anyone mistakes this problem as a "default FROM" issue, it's not. Please read I have contacts with multiple eMail addresses. No matter how I order those addresses … (read more)

Before anyone mistakes this problem as a "default FROM" issue, it's not. Please read

I have contacts with multiple eMail addresses. No matter how I order those addresses in the contact's Addressbook record, when I create an outgoing eMail and start to type in an address for any of those contacts, once I enter enough letters to have TBird narrow the display down to that one contact, the eMail addresses are presented to me in alphabetical order even if I have manually ordered those eMail addresses in that contact's record non-alphabetically. Even if I "star" the first address (to make it the primary), the eMail choices in the outgoing eMail are always displayed alphabetically.

As an example:

John Smith's contact record shows three eMail addresses: ccc@gmail.com bbb@yahoo.com aaa@mac.com

When I create an outgoing eMail to John Smith (let's say he's the only "john") and either type "john" or "ccc", the suggested eMail addresses always appear as: aaa@mac.com bbb@yahoo.com ccc@gmail.com ...with the first address highlighted even if John's primary address is "ccc@gmail.com".

Suggestions welcomed. Thanks.

Asked by rumplestiltskin 6 days ago

Last reply by rumplestiltskin 5 days ago

Mozilla conflicts with Google, Microsoft Windows

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your person… (read more)

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your personal information, which iif you don't comply, creates conflicts with every other program. I just bought this lapper a year ago and already had to reinstall WIn 10 twice. I am one inch away from going with Google Chrome, which is just as bad but at least doesn't conflict with Windows, which is equally as invasive and worthless. I'm not a brain surgeon able to digest your "tools" in developer-ese. Help!

Asked by Will Wright 2 weeks ago

Last reply by Will Wright 4 days ago

Select "window" in your toolbar to find log in to your PayPal account

I'm using the Telstra App( Australian Phone company) to buy more pre-paid credit and when i click pay PayPal it gives me a pop up box that says "Select "window" in your t… (read more)

I'm using the Telstra App( Australian Phone company) to buy more pre-paid credit and when i click pay PayPal it gives me a pop up box that says "Select "window" in your toolbar to find log in to your PayPal account" and it opens FF but it just sits on my home page and doesn't open PayPal, it use to open the PayPal app, but i figured Telstra changed something in their app that now forces it to open my default browser. so i figured I'd try here and see if this message make any sense to anyone, I have google it but no results point to where to find the toolbar it talks about.

Asked by bjamesefc 1 week ago

Last reply by bjamesefc 4 days ago

Firefox Mobile Freezes Sign-in/Sync

I have a samsung sm-a215u1, with Firefox Mobile installed from the app store. When I try to sign in, the app freezes. I can't enter any email address, the cancel link doe… (read more)

I have a samsung sm-a215u1, with Firefox Mobile installed from the app store. When I try to sign in, the app freezes. I can't enter any email address, the cancel link does not work either. If I use the QR code to sign in, it doesn't let me confirm pairing on the Samsung. None of the links work after the confirm pairing screen comes up.

Suggestions?

Asked by Leon 2 days ago

Last reply by Leon 2 days ago

I am unable to use Firefox on my new macbook air. It is not able to access the Web.

how can I get Firefox to operate on my new Air like it does on my old MBAir /moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as you hav… (read more)

how can I get Firefox to operate on my new Air like it does on my old MBAir



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as you have macOS.

Asked by jstephensdds 4 days ago