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We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message We are sorry, but you do not have access to Google Maps. Please con… (read more)

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Asked by Bill 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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NBA Games won't load in firefox . they work fine though in chrome and edge

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , whe… (read more)

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , when I click watch nothing happens. it stays in the same page and the same layout

Asked by . 1 year ago

Answered by cor-el 1 year ago

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Erreur Netflix F7121-1331

I got since yesterday error F7121-1331 when I try to stream any movie on Netflix. Netflix support said it's related to firefox. They said to uptodate firefox but I have… (read more)

I got since yesterday error F7121-1331 when I try to stream any movie on Netflix.

Netflix support said it's related to firefox. They said to uptodate firefox but I have already latest version (86.0).

Only other solution according to them, is to use an other naviguator. And, well, it works with Chrome, so it seems really related to firefox.


https://help.netflix.com/fr/node/100151?accordionCategory=mac_computer

Thanks.

Asked by pierrejossart 1 year ago

Answered by cor-el 1 year ago

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Firefox Access Denied

Does anyone know why I have been getting this error for the last week? I am using version 91.0 (64-bit) on a Windows 10 laptop. Access Denied You don't have permission t… (read more)

Does anyone know why I have been getting this error for the last week? I am using version 91.0 (64-bit) on a Windows 10 laptop.

Access Denied You don't have permission to access "http://www.foxnews.com/" on this server.

Reference #18.502b3417.1629124723.73b45be4

Asked by mfcykowski 1 year ago

Answered by Shashank Shekhar 1 year ago

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Paypal will not load

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "wai… (read more)

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "waiting for c.paypal.com" then nothing happens. Going in again I sometimes get the verification pictures to prove I am not a robot, but then the same thing occurs. I have cleared cache and data, refreshed Firefox, re-entered Paypal login details, checked Firefox is latest version, disabled AntiVirus, checked tracking protection is standard, turned off AdBlocking extension for that page but nothing works. Using Opera browser Paypal opens immediately. So what's the issue here Mozilla? Any fix?

Asked by Richard 1 year ago

Answered by Richard 1 year ago

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Getting "Header overflow" instead of the article/webpage link from Wired email

When clicking on an article link in an email from Wired, "Header overflow" is the only thing that is displayed in Firefox. It worked prior to latest upgrade. The link w… (read more)

Asked by dwg7 10 months ago

Answered by FredMcD 10 months ago

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Dark Mode/ Light Mode

Ive never noticed this until last night but how come when i use a theme it controls whether website pages i browse will be light theme or dark theme? is there a way to tu… (read more)

Ive never noticed this until last night but how come when i use a theme it controls whether website pages i browse will be light theme or dark theme? is there a way to turn this off? I have a theme on rn and i like it but i cant use firefox atm because certain websites i browse show up as dark theme and i hate that i just want them all to be light theme. Thanks for the help in advance.

Asked by Z 8 months ago

Answered by TyDraniu 8 months ago

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Some websites' fonts are thin and barely readable

Hello, I have had this problem for a while now and I am not sure when it happened but it's been like this for around a year now. Some we websites (NOT ALL) appear to me l… (read more)

Hello, I have had this problem for a while now and I am not sure when it happened but it's been like this for around a year now.

Some we websites (NOT ALL) appear to me like they have a thin, pixelated font and it's hard to read them sometimes. See screenshot.

I have already checked my Windows' ClearType settings and that seems to be fine. Is there another solution to this?

Asked by SharpAmethyst 1 year ago

Answered by FredMcD 1 year ago

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websites working on Chrome but not on Firefox

Hello everybody, There are more and more websites that have functions that no longer work with Firefox and force me to use Chromium instead. Do you if there is any chance… (read more)

Hello everybody,

There are more and more websites that have functions that no longer work with Firefox and force me to use Chromium instead. Do you if there is any chance that an upcoming release will put everything right?

Thank you in advance Virginie

Asked by Virginie 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

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How do I disable rich audio presence that Firefox now does with Windows 10?

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume.… (read more)

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume. Now, when I'm watching a video or playing audio, this happens. And, it doesn't even get it right most of the time! Like for example, it does this instead! That's not even the page I'm on!

Is there any way for me to get rid of this? Thanks

Asked by sheepy404 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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localhost dns

I am migrating my wordpress based website to a new computer with a LEMP stack on Ubunto 20.04. I wish to access and test the website using the firefox browser offline. I … (read more)

I am migrating my wordpress based website to a new computer with a LEMP stack on Ubunto 20.04. I wish to access and test the website using the firefox browser offline. I have modified my local dns (/etc/hosts) file to include my site's url but firefox can't find it. Firefox manages to find the nginx greeting and it finds phpmyadmin which is used to manage my database, but it can't locate the wordpress web pages.

One might think I had a problem with my nginx server blocks, but that's not the case because google chrome finds the web pages with no problem.

FIrefox appears to reach out to the internet dns by default and ignore the localhost dns settings. So how do I change Firefox's default settings so that it can access websites on the same computer like Google Chrome does?

Asked by wrknight 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Mozilla doesn't recognize certificate issuer

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped … (read more)

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped out of my email account and all my open tabs would close abruptly. The last may have been rectified but I still can't get into the website I want to access.

I've tried different browsers as well so I don't know if it's Mozilla only or my PC. Even if I type in https://www.(pagename).com, it displays as you don't have permission to access http://www.(pagename).com.

I changed nothing on my PC that would cause the problem.

Asked by Bcamp 9 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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How can I craft a link to work in other browsers when clicked in Firefox?

We have Firefox ESR deployed in our Enterprise. Our core financial banking system runs on Firefox. Our Intranet page has special javascript code to take advantage of IE… (read more)

We have Firefox ESR deployed in our Enterprise. Our core financial banking system runs on Firefox. Our Intranet page has special javascript code to take advantage of IE's ActiveX so if one were to launch IE, the default page (our intranet) has an icon to our core banking system and if clicked the script uses ActiveX and runs this code: ar oShell = new ActiveXObject("Shell.Application"); var commandtoRun = "C:\\Program Files\\Mozilla Firefox\\firefox.exe" ; oShell.ShellExecute(commandtoRun,"https:/path-to-core-system-web-ui","","open","1"); }

So when they click on the icon which is basically an img with the style of cursor: pointer; it does an onclick launch to that code which launches firefox to the web command. If you open our Intranet page in Firefox or Chrome then ActiveX does not run so it just launches in a new tab the link to our core system.

This week (1/19) we are going live with a new loan origination system. The LoS system vendor claims they want us to use Chrome for their system. Well a few months ago we changed the default browser to Firefox with GPO's and now the issue is our Intranet page opens in Firefox (which works great) as any other, but how can we craft our link to open the Loan Origination System in Chrome? I call B.S. that is only works in Chrome. It seems to work in Firefox to me, but that's all they want to support so if we need help they won't help us unless we are using it in Chrome. I know I'm not happy about it either. I'm just happy to be rid of IE finally. I like Firefox (and Chrome) but if I can do any tricks to craft a link, maybe a javascript function to launch something like commandtoRun = "C:\\Program Files (x86)\\Google\\Chrome\\Application\\chrome.exe", along with the argument with the LoS web URL, that would be great.

Thanks!

Asked by kjstech 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Web MIDI Support

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (… (read more)

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (on the far right- SYNCH Web MIDI not suported Please Use Chrome) and took a screen shot of it. It wants me to download Chrome. There is no way on earth I am installing Chrome on any of my devices. Google knows far too much already. Any way to let Mozilla know Firefox needs this capability? I can’t be the only musician using Firefox.

Thanks,

Jerry

Asked by jerryc34 1 year ago

Answered by TyDraniu 1 year ago

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Cloudflare loop "checking your browser before accessing"

This issue is with me for some time now I guess 6 to 12 months, I have circumvented it by simply using other browsers that don't have the issue, it is only in Firefox. I … (read more)

This issue is with me for some time now I guess 6 to 12 months, I have circumvented it by simply using other browsers that don't have the issue, it is only in Firefox.

I have noticed that it seems to be a reoccurring issue for many people reading through help topics.

At the moment I am using: Mozilla Ubuntu Firefox 91.0

 Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0

Starting Firefox in "Safe mode/Troubleshooting mode" through the "Application menu" -> "Help" -> "Troubleshoot Mode", doesn't fix the problem.

... "Did you check the date/time and time zone on your computer?" (As suggested in an older topic)

Automatic synchronization with an Internet time server, is set to "ON"
My "Time Zone" is set manually set to the correct "Time Zone"

Since the issue is only in Firefox and not in Chrome, Chromium or Opera, there is something that Firefox is doing that Cloudflare doesn't like or visa versa....

I have noticed in other posts that the blame is simply shifted to Cloudflare, but why do other browsers then not have this problem ?

Opening the no longer existing website (from another help topic here about the same issue), that is still known by Cloudflare, shows the problem if you got it too -> http://animedao.com/

See my uploaded screenshot to see it is only in Firefox.

Asked by allemaal_onzin 1 year ago

Answered by allemaal_onzin 1 year ago

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Firefox is not showing the correct page source

I am using Firefox and have noticed that when I do a view page source I do not see the current page, but a cached copy. To view the page source I first have to go to opti… (read more)

I am using Firefox and have noticed that when I do a view page source I do not see the current page, but a cached copy. To view the page source I first have to go to options and delete data.

Here is how to reproduce. 1. Go to a website showing changing data 2. Right click and select view page source 3. Examine the page source to see that it shows an older copy of the data, not the current data 4. Go to options and search on the term 'cache' 5. Delete the cached data 6. Go back to view page source and try again 7. Now the page source is the current data seen in Firefox

Asked by coatsbob 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Google "before you continue" won't go away when I click 'I agree'.

Like many users, I find Google's 'before you continue' pop-up annoying. Because I automatically delete cookies on browser exit, it keeps popping up as it doesn't remember… (read more)

Like many users, I find Google's 'before you continue' pop-up annoying. Because I automatically delete cookies on browser exit, it keeps popping up as it doesn't remember my settings. I have installed Google Consent Dialog Remover, and it has been working well... until now.

I just did a search for a place, and tried to click on the map to go to Google Maps. The dialog intruded, despite the add-on. But worse than that, when I clicked 'I agree', nothing happened! I cannot get to the maps page at all. I've tried disabling enhanced protection -- no change. I've tried disabling various add-ons -- no change. I've tried restarting FF in safe mode, but the same problem persists.

I can't figure out how this is happening or what to do about it. Any suggestions?

Thank you!

Asked by BC 1 year ago

Answered by BC 1 year ago