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Widevine plugin not installing

I've been trying to get a video to play for over a day now, drm-controlled content is checked but firefox won't install the widevine plugin, it just keeps saying that it … (read more)

I've been trying to get a video to play for over a day now, drm-controlled content is checked but firefox won't install the widevine plugin, it just keeps saying that it will install shortly. I even deleted the cache in hopes to fix the problem, but it did nothing. What can I do to fix this? Also, and I don't know if this is a related problem, some websites just don't show up. It will say they are loaded but all I get is a blank screen (dailymotion and instagram so far).

Asked by nele.focke 1 year ago

Answered by cor-el 1 year ago

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pdf is continuing to auto download despite being set only to open

I have it set in setting to open in Firefox. it is continuing to automatically download all PDFs and it is eating into my data! please help. I have to get this to stop or… (read more)

I have it set in setting to open in Firefox. it is continuing to automatically download all PDFs and it is eating into my data! please help. I have to get this to stop or I will no longer be able to click on any PDFs with Firefox anymore. I have also tried setting it to always ask, but if I do that and then tell it to open, then it STILL DOWNLOADS THE FILE! I cannot understand why anyone would ever want files they just wanted to read to just randomly download. I am a genealogy researcher and used to click on dozens of PDFs a day to read, now I can't with Firefox or I won't have internet for half the month after I use up my data. There has to be someway to stop this, I don't like other browsers, but right now, if it involves a PDF I have to use a different browser. (also quite annoying to have to delete multiple files that I never wanted to download - I was using Firefox to pay a bill and downloaded it SIX times) Please help!

Asked by Biscuit 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Update 105.0 focus on address bar on startup

My Firefox (Windows 10) updated to 105.0 this morning. I have https://www.google.co.uk/ as my homepage and Firefox always used to focus on the Google webpage search bar o… (read more)

My Firefox (Windows 10) updated to 105.0 this morning. I have https://www.google.co.uk/ as my homepage and Firefox always used to focus on the Google webpage search bar on startup.

Now it focuses on the address bar instead (i.e. https://www.google.co.uk/ is selected). How can I make it focus on the webpage search bar on startup again instead?

I already found this thread from last year https://support.mozilla.org/en-US/questions/1334131 and tried changing browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false but it didn't have any noticeable effect and the issue is still present.

Many thanks.

Asked by puzzled42 1 year ago

Answered by Terry 1 year ago

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Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (read more)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 1 year ago

Answered by Hami 1 year ago

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Overlapping text

I've read the forums, i've tried adjustments for days on Win 11 and firefox. Zoomed in zoomed out, adjust font sizes Either it's way too tiny to read or the page is fine… (read more)

I've read the forums, i've tried adjustments for days on Win 11 and firefox. Zoomed in zoomed out, adjust font sizes Either it's way too tiny to read or the page is fine but text over laps i've tried the zoom in on text only as well Basically tried everything. enclosing a youtube page for reference

Asked by cyntaur 1 year ago

Answered by cor-el 1 year ago

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Nightly/dark mode settings in firefox

Hi Firefox community, Do we have any settings in firefox where we can enable/disable dark mode in firefox browser instead of installing a plugin or addon? I am looking s… (read more)

Hi Firefox community,

Do we have any settings in firefox where we can enable/disable dark mode in firefox browser instead of installing a plugin or addon? I am looking something that is offered within the browser instead of a plugin.

Thank you all.

Asked by Uday Kumar 1 year ago

Answered by TyDraniu 1 year ago

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Lost tabs, found...but

I had two Firefox windows open. One had 100+ tabs open, the other had around 5 open. Like a klutz I accidentally closed the window with the 100+ tabs open instead of the … (read more)

I had two Firefox windows open. One had 100+ tabs open, the other had around 5 open. Like a klutz I accidentally closed the window with the 100+ tabs open instead of the other window. Now when Firefox restarts it opens the version with the 5 tabs.  :-( I read about lost tabs in Firefox. I have found a file with the 100+ tabs in it. It is called: upgrade.jsonlz4-20221007134813. But what do I do next to restore Firefox to restart with the 100+ tabs version? Thanks.

Asked by WW13 1 year ago

Answered by WW13 1 year ago

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Firefox passwords on multiple computers

I am shipping a broken computer back to the manufacturer. I had installed Firefox on it using my Firefox account. Since I have used the Firefox password feature to store … (read more)

I am shipping a broken computer back to the manufacturer. I had installed Firefox on it using my Firefox account. Since I have used the Firefox password feature to store all my passwords, I'm concerned that someone at the manufacturer could access my passwords. (The computer refused to boot, so I was not able to scrub it prior to sending it back.) My question is this: if I change the Firefox password on my home desktop, will my passwords on the returned computer be protected?

Thanks for any help!

Tom Smith Ph. [phone# removed from public]

Asked by tasmith 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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talk to Mozilla employee

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that… (read more)

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that and, if not, I'll just call the fraud division of my credit card company. I'm confused. I don't understand how far Fox got my credit card number and how they managed to charge something to it. Not liking this at all.. get me back to me ASAP. Thanks

Asked by bj.irish 1 year ago

Last reply by James 1 year ago

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Drag or copy URL with name from address bar to Onenote

When I'm on a web page, I'd like to be able to drag or copy the URL, with its associated name, from the address bar into Onenote. When I do that now I only get the URL in… (read more)

When I'm on a web page, I'd like to be able to drag or copy the URL, with its associated name, from the address bar into Onenote. When I do that now I only get the URL in Onenote. I can get both the URL and name if first I drag the URL to the bookmark bar and then I drag the bookmark into Onenote.

Does anyone know a way to get it done in one step?

Asked by mrclevesque 1 year ago

Answered by mrclevesque 1 year ago

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Tried Everything, Still no sound on Firefox!

OK, I have read (ad nauseum) every Fix to not getting sound while using Firefox. I disabled Hardware accelerated Graphics, Cleared cache, cleared history, disabled all ad… (read more)

OK, I have read (ad nauseum) every Fix to not getting sound while using Firefox. I disabled Hardware accelerated Graphics, Cleared cache, cleared history, disabled all addons, updated Firefox, uninstalled and reinstalled Firefox, etc. Nothing has brought the sound back.

I have sound on my computer and on games and in Google Chrome and Microsoft Edge but not Firefox. Anyone know something that I may be missing? PLEASE HELP! I wish Mozilla had Tech Support! :(

Asked by waandrsn 1 year ago

Answered by jonzn4SUSE 1 year ago

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Website in Firefox is showing codes ???

Hello, I have a problem with this website: https://murf.ai/studio/project/2/P0166570108644041F The main page shows everything normal but when I go into my project some co… (read more)

Hello, I have a problem with this website: https://murf.ai/studio/project/2/P0166570108644041F The main page shows everything normal but when I go into my project some codes show up on the page...please have a look at the attached screenshot. In all other browsers this problem does not occur... I have no idea what causes this problem ??? Have tried to switch off all extensions, but this did not change anything. I hope that someone can help me out with this issue. Thanks in advance to everyone who can help. Peter

Asked by PeterMican 1 year ago

Answered by TyDraniu 1 year ago

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Why can't I sign into Outlook.com when using the Firefox browser?!?

When I go to https://outlook.live.com/owa/ and click on Sign In, I am sent to https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1664586249&rver=7.0.6… (read more)

When I go to https://outlook.live.com/owa/ and click on Sign In, I am sent to https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1664586249&rver=7.0.6737.0&wp=MBI_SSL&wreply=https%3a%2f%2foutlook.live.com%2fowa%2f%3fnlp%3d1%26RpsCsrfState%3d17ece2a1-03ee-4d23-1804-181c6fe01157&id=292841&aadredir=1&CBCXT=out&lw=1&fl=dob%2cflname%2cwld&cobrandid=90015 which stays blank instead of bringing up the Sign In form. I've tried deleting the cookies to no avail. I've tried Troubleshooting Mode to no avail. It's been this way for a couple of months now. I have no trouble signing on to Outlook.com using other browsers.

Asked by tbajer 1 year ago

Answered by tbajer 1 year ago

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Autofill turned off, but FF still autofills my name

I have autofill turned off, but whenever I go to a a particular page that has a contact form for a web-based software I use for my business, FF automatically puts my firs… (read more)

I have autofill turned off, but whenever I go to a a particular page that has a contact form for a web-based software I use for my business, FF automatically puts my first and last names in the respective fields, in the place of existing names for my particular contacts.

How does FF have my name in the first place, since I have never knowingly provided it, how do I remove it from FF, and how do I stop this autofill from happening, since I have it turned off yet it's still working?

Locking thread - Duplicate of /questions/1391745

Asked by zillamobster 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Removing a context menu item

See that last option? i never want to see another Search Engine suggestion again by right clicking the address bar. This should also be a standard setting if it's going t… (read more)

See that last option? i never want to see another Search Engine suggestion again by right clicking the address bar. This should also be a standard setting if it's going to be present in the first place.

Asked by M1232 1 year ago

Answered by cor-el 1 year ago

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Firfox 105.01 is down and it's not possible to start

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am ver… (read more)

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am very unhappy about this. I didn't load a new extension, didn't use new antivirus software. Firefox has already been uninstalled and reinstalled. The problem is not solved. I've also cleaned Firefox a few times, but the problem still persists. There are no crash reports as Firefox just closes and doesn't crash. I can start safe mode. I am sending the Troubleshooting information.

Thanks for your help, Firefox is the best browser! Greetings Silke

Asked by silke.lubich 1 year ago

Answered by silke.lubich 1 year ago