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Constant Mail Delivery Failure

Hello, Is there someone who cam help me fix a 'constant mail delivery failure' issue ? I've been experiencing for a while now that some emails I'm sending get returned wi… (read more)

Hello,

Is there someone who cam help me fix a 'constant mail delivery failure' issue ?

I've been experiencing for a while now that some emails I'm sending get returned with the 'mail delivery failure' notification.

Recently though I added a new email address to the Thunderbird dashboard, and when I am sending an email from this account I now get a 'mail delivery failure' notification with every email I sent.

I used to shut down my laptop, and restart it again, and usually that enables the email I've tried to send go through.

At this point, with that new email address, this trick doesn't even help anymore.

If there is someone knowledgeable about this topic, and willing to help me out, please do.

Kind regards,

Christiaano

Asked by wtrc 1 year ago

Answered by wtrc 1 year ago

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Connecting to Outlook server via IMAP, lost Junk Email folder

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings: imap://<email>@outlook.office365.com/INBOX imap://<ema… (read more)

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:

imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash

I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.

I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.

Asked by Carl 1 year ago

Answered by Carl 1 year ago

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A way to fetch emails faster

I'm just wondering if it's possible to get a fetch option that happens more frequently than fifteen minutes. On accounts I'm logged into on multiple devices I'll get the … (read more)

I'm just wondering if it's possible to get a fetch option that happens more frequently than fifteen minutes. On accounts I'm logged into on multiple devices I'll get the email on my iphone app and then I'm waiting for it to pop up in thunderbird on mobile.

Asked by William Smith 1 year ago

Answered by William Smith 1 year ago

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Draft never saved. Where can I retrieve it?

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write… (read more)

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write it. Deliberately wanted to re-read it in the morning before sending. Gone. Nowhere to be found. I pressed "Save to draft" before closing my laptop. But not saved. This account actually has a "draft" folder, unlike most of my other accounts in Thunderbird, which I also cannot figure out and no one has helped me with.

Asked by kei7 6 months ago

Answered by Toad-Hall 4 months ago

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Thunderbird cannot receive or send emails on my Outlook address (works OK with my comcast address).

Forum says you need a screenshot to help diagnose but Thunderbird doesn't allow screenshot of settings... So, Server Settings: Server Type: IMAP Mail Server Server Nam… (read more)

Forum says you need a screenshot to help diagnose but Thunderbird doesn't allow screenshot of settings... So, Server Settings:

 Server Type:  IMAP Mail Server
 Server Name: imap-mail.outlook.com  Port: 993

Security Settings

 Connection security:  SSL/TLS
 Authentication method:  Normal Password

Running Thunderbird 115.10.1 (32 bit) Outgoing Server (SMTP) Settings Microsoft Live Hotmail - smtp-mail.outlook.com (Default) Windows 11 Home V 23H2

I've tried everything I can think of and read/tried lots of suggestions including turning off firewall, password changes, etc. I don't recall any updates or changes to anything when the problem started several days ago. Exasperated. Thanks for any help.

(PS - I do, on occasion, send a few $ to Mozilla. ;-) Thanks for your time.

Asked by lbrucewhite 1 year ago

Answered by lbrucewhite 1 year ago

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How to change email spacing to single space from double space

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end … (read more)

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end of the page and then it will automatically go to the next paragraph and will then use single spacing. I would really like to be able to format my emails with single spacing and different margins other than what I have to use now (i.e.using the entire width of the message). I cannot find any way to change this automatic double spacing and change the width of the paragraph at the same time. From the drop down list directly above the body of the message, I have tried changing from Body Text to Paragraph and back again, but nothing works. Thanks very much for your help.

P. S. I am using Windows 10 with Thunderbird version 128.4.2 esr. I had the same problem in more recent versions but not in older versions.

Asked by Colleen 1 year ago

Answered by Colleen 1 year ago

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Using Mail Store Home to archive / export PST file

I've read a number of posts regarding using Mail Store Home to enable the transfer of mail from a PST file to TB. I was under the impression that the archive within MSH c… (read more)

I've read a number of posts regarding using Mail Store Home to enable the transfer of mail from a PST file to TB. I was under the impression that the archive within MSH could be run against a stand-alone PST file (that is, Outlook is not installed). When I select Archive Email as per instructions on other posts, and specify the location of the PST file and then run, I get an error: "This feature requires Microsoft Outlook XP/2003 or higher". Does it require Outlook to be installed, or am I doing something wrong? Also I am a bit unclear of the run sequence with MSH - do I run Archive Email followed by Export Email and what is the connection between the two? Refer to image attached. Thanks.

Asked by sep 1 year ago

Answered by sep 1 year ago

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Cannot Delete only ONE SPECIFIC Email

There is ONE SPECIFIC email message in my inbox that I cannot move, copy or delete. Whether I drag-and-drop or use drop down menu - same result. This is the ONLY message … (read more)

There is ONE SPECIFIC email message in my inbox that I cannot move, copy or delete. Whether I drag-and-drop or use drop down menu - same result. This is the ONLY message in all my email accounts/inboxes which has this problem.

Continuing the attempt to move or copy causes the drop down menu to ask me if I want to move/copy the message AGAIN - but it still does not move or get copied. Hitting "Delete" on my keyboard or clicking the "garbage can" icon in the drop down menu has no effect - the email remains in my inbox.

I am using Tbird 140.1.0esr (64-bit)

Asked by Abe Loewy 7 months ago

Answered by Abe Loewy 6 months ago

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No messages appear in unified inbox

Just added Thunderbird for Android and imported my email addresses. I am not seeing any messages in the unified inbox and only see that folder and the outbox folder. I h… (read more)

Just added Thunderbird for Android and imported my email addresses.

I am not seeing any messages in the unified inbox and only see that folder and the outbox folder. I have 4 different gmail accounts and 1 yahoo account where I have no issues on the desktop side. Android is 14, running on unlocked Motorola Edge+ 2023 and T-Mobile network.

Please let me know if there is anything additional I can supply to resolve this.

Thank you !!!!!!

Asked by rayh 1 year ago

Answered by rayh 1 year ago

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Thunderbird 115.8.01 on iMac 10.13.6 has suddenly gone heywire

Last week my usually reliable 'Thunderbird 115.8.01 on iMac 10.13.6 has suddenly gone haywire. * In the folder pane, multiple folder duplicates reappearing even after d… (read more)

Last week my usually reliable 'Thunderbird 115.8.01 on iMac 10.13.6 has suddenly gone haywire.

* In the folder pane, multiple folder duplicates reappearing even after deleting them. (See images) * And when I delete messages, they appear in the trash folder, only to disappear and repeatedly reappear - back into the message INBOX. * Also, after making a change in the Notification section to turn off the notice sound, and although the sound turned off, so did the auto-disappear function. Now I have to manually "close" each and ALL notification notices one-by-one. The new problem is: now the notification option section has disappeared in settings. (No image for this one. Nothing there!) Bug? Or something else?

Please help. P.S. I ran both of my antivirus programs twice. Each over different days and both declared' my system clear and clean.

Asked by ArtStar 1 year ago

Last reply by Matt 1 year ago

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Porting over contacts from desktop Thunderbird to Android Thunderbird

I've installed Thunderbird on my Pixel 9 Pro. I used my Linux Fedora Thunderbird to generate a QR code to get my Android Thunderbird established. Android Thunderbird is… (read more)

I've installed Thunderbird on my Pixel 9 Pro. I used my Linux Fedora Thunderbird to generate a QR code to get my Android Thunderbird established. Android Thunderbird is working ok but my contacts from the Linux Thunderbird did not come over and writing emails from there is difficult without my contacts. How do I port over the Linux Fedora Thunderbird contacts to my Android Thunderbird?

Asked by Mark 1 year ago

Answered by Mark 1 year ago

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Cannot Delete Drafts

Good morning, I cannot delete drafts in my draft folder. I have sent the emails, but they are still in the drafts folder. Does anyone have a solution to this problem? I n… (read more)

Good morning,

I cannot delete drafts in my draft folder. I have sent the emails, but they are still in the drafts folder.

Does anyone have a solution to this problem? I now have 22 emails in my drafts folder. When I delete them, they immediately re-appear.

TIA, Leslie

Asked by Leslie W 1 year ago

Answered by david 1 year ago

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Archiving to Local Folder not working

Hello. I want to archive my older e-mails to a Local Folder that I created. I set up Archiving to archive to an "Archive" subfolder on Local Folders. But when I select e-… (read more)

Hello. I want to archive my older e-mails to a Local Folder that I created. I set up Archiving to archive to an "Archive" subfolder on Local Folders. But when I select e-mails and try to archive them by right-clicking and choosing "Archive," they don't appear in the folder I created. A subfolder is created with the year of the e-mails as its name, but there's nothing in it. If I look at its Properties, it shows 0 messages. I also tried selecting e-mails and copying them to the local folder, but that doesn't work either. I get the same result. I also tried repairing the folders and closing and re-opening TBird, but no help.

My Thunderbird version is 68.12.1 64 bit, running on Windows 7 x64. Any help would be appreciated. I can provide any info that might be needed.

TIA Les

Asked by Lester Arbusto 1 year ago

Answered by Lester Arbusto 1 year ago

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Body of emails not showing

Hi I am using the latest version of Thunderbird. I have an extensive archive of historic emails organised by past year which have been exported to local folders on my PC.… (read more)

Hi I am using the latest version of Thunderbird.

I have an extensive archive of historic emails organised by past year which have been exported to local folders on my PC. In the past a search for old email content, for example from a specific individual, has brought up a list of all the emails in the Thunderbird account both stored in the Thunderbird folder hierarchy and also in the offline files and short extracts of these have been shown. Clicking on one of these has always recovered the full email body content for that specific email from wherever it was stored.

More recently I am now finding that the body of the emails in the offline folders are no longer shown and the only way I have been able to view that email is to note the date and then physically scroll through the offline folder for that date.

Please advise.

Asked by quakerdave 1 year ago

Answered by quakerdave 1 year ago

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last ten days constant crashing, crash reports fail to send - reply, new message commands don't work (win10)

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then … (read more)

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then it crashes again. I have had complete virus scans, malware scans, threat scans done and none are detected.

What happened? I love TB but it no longer works.

Asked by annk2021 1 year ago

Answered by Wayne Mery 1 year ago

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Quick Filter - By Sender, Recipient, Subject or Body - not working fully (Mac version)

Running 128.4.2esr (64-bit) on Mac Book Pro (14-inch, 2021 - Apple M1 Max). I have been using Thunderbird across multiple accounts for years, and have collected a really … (read more)

Running 128.4.2esr (64-bit) on Mac Book Pro (14-inch, 2021 - Apple M1 Max).

I have been using Thunderbird across multiple accounts for years, and have collected a really decent amount of email history. Quick-Filters have always formed a large part of my workflow to find emails from given people. I do not take the time to filter messages into sub-folders etc, but rely on these tools to access the mails I need to get to.

In these recent versions, the Quick Filters have stopped working for me across all of my accounts.

When I attempt to use them, by entering a part of someone's email address, or part of a known subject, then click on the filter type I want to use, the indictor to show that the filter is active never changes. I use a dark theme, and expect the filter option to show it's actively applied with the light blue indicator on the filter's button. - This never happens.

In addition, while the displayed contents of the mailbox folder change, the filter itself is never appropriately applied to limit the content which is shown.

I had been sitting patiently on the sidelines hoping that this would be fixed in a new release, but I can't see much evidence of others suffering this same problem yet, and so I don't believe this is being addressed as a bug (yet).

I have enabled Troubleshooting mode to check with add-ons disabled etc, and that hasn't changed this behaviour for me.

This is quite an issue for me as it's affecting how easily I can use my local client. I've ended up having to return to webmail in order to find emails which I should be able to find in my client.

Anyone else having these problems? - Thanks.

Asked by Chris Wiltshire 1 year ago

Answered by Chris Wiltshire 1 year ago

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Importing Archived Gmail Messages Into Thunderbird

I recently upgraded my OS from WIN 8.1 to WIN 10.0. Previously, I had installed Thunderbird in order to download my Gmail messages etc and import them to TB locally for a… (read more)

I recently upgraded my OS from WIN 8.1 to WIN 10.0. Previously, I had installed Thunderbird in order to download my Gmail messages etc and import them to TB locally for archival purposes. When I upgraded to WIN 10.0, it was a clean install so TB and all the data was deleted. I have backups of the Gmail files I previously imported to TB but it seems the instructions are not clear on how to get them back into TB locally. I want to be able to search and read these emails when needed, since I deleted them from the Gmail server

Asked by Thomas Davis 1 year ago

Answered by sfhowes 1 year ago