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Firefox keeps crashing

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Bu… (read more)

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Build #2016068999)

Here is the error: 95dfeae4-16a9-45bd-8474-02ede37eb9dc java.lang.RuntimeException: java.lang.reflect.InvocationTargetException


java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:598) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103) Caused by: java.lang.reflect.InvocationTargetException at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:588) ... 1 more Caused by: mozilla.components.support.base.android.UnboundHandlerException: You must bind the NotificationPermissionHandler to an activity at mozilla.components.support.base.android.NotificationsDelegate.requestNotificationPermission(NotificationsDelegate.kt:125) at mozilla.components.support.base.android.NotificationsDelegate.notify$default(NotificationsDelegate.kt:75) at org.mozilla.fenix.FenixApplication$initializeWebExtensionSupport$2.invoke(FenixApplication.kt:543) at mozilla.components.browser.engine.gecko.GeckoEngine$registerWebExtensionDelegate$promptDelegate$1.onUpdatePrompt(GeckoEngine.kt:63) at org.mozilla.geckoview.WebExtensionController.updatePrompt(WebExtensionController.java:75) at org.mozilla.geckoview.WebExtensionController.handleMessage(WebExtensionController.java:26) at org.mozilla.geckoview.WebExtensionController$Internals.handleMessage(WebExtensionController.java:4) at org.mozilla.gecko.EventDispatcher$3.run(EventDispatcher.java:13) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:230) at android.os.Looper.loop(Looper.java:319) at android.app.ActivityThread.main(ActivityThread.java:9063) ... 3 more

Asked by Furkan Eryilmaz 10 months ago

Answered by Furkan Eryilmaz 10 months ago

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Thunderbird crash on new Macbook

I have a new Macbook M4, and installed Thunderbird 128.6.1esr as default email application. If a new message comes in, suddenly a white square appears in the upper left… (read more)

I have a new Macbook M4, and installed Thunderbird 128.6.1esr as default email application.

If a new message comes in, suddenly a white square appears in the upper left of the desktop, and Thunderbird becomes nonresponsive. If I close it, it won't reopen. If I click the white square, a truncated Thunderbird menu appears at the top. See screenshot.

Also, the white square overlays all other running applications, so that anything full screen has the red and yellow close/minimize buttons hidden.

This happens whether Thunderbird is the only application running or if others are running.

It is driving me mad. Any insights how to fix it?

Asked by larry171 10 months ago

Answered by larry171 10 months ago

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Thunderbird 128.5.2esr (Ubuntu 24.04) hangs after a few minutes completely

Hello, I use Thunderbird 128.5.2esr with xubuntu 24.04. All of a sudden (I haven't changed anything) thunderbird hangs completely after a few minutes running. The proce… (read more)

Hello,

I use Thunderbird 128.5.2esr with xubuntu 24.04.

All of a sudden (I haven't changed anything) thunderbird hangs completely after a few minutes running. The process does not react at all, I have to kill it. Thunderbird process is then stuck on 100% load.

Already testet (with no success):

  • Troubleshooting Mode with deactivated Addons
  • Disabled Global Indexing (with deleting global-messages-db.sqlite file)
  • Waiting for 20min (in case thread/process is running a long time)
  • Reboot OS

I have no idea what the issue is. Does anyone have ideas? Thx, Hugo

Asked by HugoKron 11 months ago

Answered by HugoKron 11 months ago

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thunderbird 143.0.1にバージョンアップしたら、エラーメッセージが出て起動しなくなりました。

エラーメッセージ「Thunderbirdは起動していますが応答しません。新しいウィンドウを開くには、既存のThunderbirdプロセスを終了させなければなりません。」 が出て起動できなりました。ネットを参考に・システムの再起動やトラブルシューティングモード起動など試してみましたが、同じ結果でした。 これまでThunderbirdを利用さ… (read more)

エラーメッセージ「Thunderbirdは起動していますが応答しません。新しいウィンドウを開くには、既存のThunderbirdプロセスを終了させなければなりません。」 が出て起動できなりました。ネットを参考に・システムの再起動やトラブルシューティングモード起動など試してみましたが、同じ結果でした。 これまでThunderbirdを利用させてもらって、大変助かっており皆様には感謝いたしております。今回は初めてのトラブルでほとほと困っております。 どなたか対処方法や参考になるサイトなどがありましたら、お教え願いますでしょうか。よろしくお願いいたします。

Asked by yoshihironose54 2 months ago

Answered by Wayne Mery 2 months ago

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Thunderbird crashes when creating a new email account

Hello, I'm using Thunderbird version 140.2.1esr (64-bit). I want to create a new account with a different email address. In the first dialog, I'm asked for my "Full Name"… (read more)

Hello, I'm using Thunderbird version 140.2.1esr (64-bit). I want to create a new account with a different email address. In the first dialog, I'm asked for my "Full Name" and "Email Address." After that, I only have the option to click "Continue." Thunderbird then crashes, and even after several minutes, it doesn't continue. I've attached a screenshot. Creating multiple accounts is actually quite common for me; I've done it several times in the past with previous versions of Thunderbird without any problems. Thank you for your support. Regards, Jürgen

Asked by juergen120 3 months ago

Answered by Rick 3 months ago

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Ctrl-key is stuck after some hotkeys (Bug?)

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause… (read more)

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause issues ie. when I open a new tab and try to type a new address (or search term), and Ctrl causes new hotkeys to be executed.

I've even tried launching firefox with a new profile, and on safe mode (firefox --safe-mode -p <something-else-than-usual>), so no bookmarks, cookies or extensions should be causing this, and it will still happen sometimes. The annoying part is that this seems to be an issue with performance. It happens less-often with the empty profile and safe mode, but it still happens, especially if I had just opened a new page some tab, causing the most minute thing for firefox to process.

The problem is probably not the computer specs either (below my specs). Indeed, from what I can tell, firefox does not even seem to function particularily slow in any case. Just this ctrl being stuck seems to happen.

I have also tried disabling hardware-acceleration (and explicitly enabling it), no effect.

Other interesting facts I've discovered: - This for sure does not happen in other programs and - This does not happen with the Ctrl for all the keybinds within firefox. For example, Ctrl+A (for select all) does not trigger this

From neofetch my setup is OS: Arch Linux x86_64 Host: MS-7C56 1.0 Kernel: 6.12.8-arch1-1 Uptime: 2 hours, 10 mins Packages: 2370 (pacman), 7 (flatpak) Shell: zsh 5.9 Resolution: 3840x2160 DE: labwc:wlroots WM: sway Terminal: alacritty CPU: AMD Ryzen 9 5900X (24) @ 4.951GHz GPU: AMD ATI Radeon RX 7900 XT/7900 XTX/7900 GRE/7900M Memory: 5531MiB / 32015MiB

(I have no idea why it's reporting that I'm using Sway, I'm most certainly only using labwc, maybe labwc just reports sway for some programs for compatibility) I've installed firefox from pacman, and my current version is firefox 134.0.1-1

And finally firefox --full-version Mozilla Firefox 134.0.1 20250113214611 20250113214611

I'm not sure what else I could share at this point

Asked by teascade 11 months ago

Answered by teascade 11 months ago

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TB hangs in 10 to 20 minutes. (Windows Defender)

I think it started to happen with Version 128.9.0esr | Released April 1, 2025. It is very simple to reproduce: 1. Start TB. 2. TB downloads new messages and continues to … (read more)

I think it started to happen with Version 128.9.0esr | Released April 1, 2025. It is very simple to reproduce: 1. Start TB. 2. TB downloads new messages and continues to do it every 1 minute according to the setting. 3. In 10 to 20 minutes, it hangs. I have to force it to close and then restart it to check my email.

I believe it started to happen yesterday.

Is anyone else experiencing this?

Asked by Hong 8 months ago

Answered by Hong 8 months ago

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gah. your tab just crashed

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025… (read more)

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025, 12:16 pm View this happens at the most annoying time, I have submitted the crash reports as advised.

Asked by Anthony Gloster-Guest 11 months ago

Answered by Paul 10 months ago

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Thunderbird crashes after recent MS W10 updates. Caused by Bitdefender.

Thunderbird had never crashed before, but lately, after the last 2 Windows 10 updates within the last 2 weeks, it crashes. It's at 128.5.2esr, the next-to-last update. … (read more)

Thunderbird had never crashed before, but lately, after the last 2 Windows 10 updates within the last 2 weeks, it crashes. It's at 128.5.2esr, the next-to-last update.

It always crashes when I choose "About" and it starts downloading the update. It appears that it doesn't get the 1st byte before crashing. It will still say 0 bytes when it crashes.

It also crashes if I leave it running and the screen goes through the screen saver mode and turns black. Twice it crashed while I was using it.

I thought it might have something to do with the fact that I had 4,000 emails in my Inbox (is there a limit?), so I deleted many and moved many to folders. I now have just under 1,000 in my Inbox.

I also tried restarting in Troubleshoot Mode and updating, but it still crashed at 0 bytes downloaded.

Is there a way to manually download the update and apply it? I can't find it on the website.

The next thing I know to do is reinstall. Is there anything I can try before doing that? Would you suggest uninstall first or reinstall over what's here?

Asked by bfrg1513 11 months ago

Answered by bfrg1513 10 months ago

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Thunderbird not responding, MacOS

I've been using Thunderbird for years. I shutdown my computer (MacOS Sequoia) and went away for a few days, and now Thunderbird hangs when I try to use it. I have one mai… (read more)

I've been using Thunderbird for years. I shutdown my computer (MacOS Sequoia) and went away for a few days, and now Thunderbird hangs when I try to use it. I have one main email account which I access with POP, and a couple of other accounts which I access with IMAP. I can access the downloaded messages in the Inbox of the POP account that I downloaded before going away, but I can't read any other folders (I have many folders since I've used Thunderbird for so long), or access the IMAP accounts. Thunderbird shows that I have new mail waiting on the POP server, but it hangs when I try to download them. It does not show mail waiting on the IMAP accounts, although I know new mail is there.

I have tried re-installing Thunderbird, and rebooted the computer, with no change. When Thunderbird hangs, it eats memory until the system runs out, and I have to use Force Quit to terminate it.

It's the first time I've had a problem with it!

Asked by Caroline Lambert 11 months ago

Answered by Wayne Mery 11 months ago

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Firefox Android crashes or hangs when launching modded APK-based games

I’ve observed a consistent issue across several Android devices using Firefox (latest stable version). When trying to launch or interact with certain modded APK-based gam… (read more)

I’ve observed a consistent issue across several Android devices using Firefox (latest stable version). When trying to launch or interact with certain modded APK-based games—especially those with unpacked resources or modified DEX structures—Firefox either freezes or crashes unexpectedly.

Interestingly, this behavior doesn’t occur on other browsers like Chrome or Samsung Internet. In fact, some third-party websites seem to handle these APKs with stable performance, suggesting it's not an issue with the APKs themselves but possibly how Firefox handles local server callbacks, file-based intents, or memory allocation under WebView.

I’m wondering if this could be tied to Firefox’s stricter security sandboxing, CSP enforcement, or service worker management?

Are there any logs, flags, or debugging routes I can use to isolate the problem further?

Asked by John Anton 4 months ago

Last reply by Paul 2 months ago

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Thunderbird 141.0 on Mac - high CPU on startup and then crashes. (bug1977514)

Hello, I hope this message reaches you. I have a Mac operating on OS 10.15 .7. Ever since I upgraded my Thunderbird to the 141.0 version, two things happen: 1) the fans o… (read more)

Hello, I hope this message reaches you. I have a Mac operating on OS 10.15 .7. Ever since I upgraded my Thunderbird to the 141.0 version, two things happen: 1) the fans of my Mac start ventilating very soon (and the battery starts going down) 2) when I quit Thunderbird , everything goes back to normal , but 10 seconds after, a window opens reporting an unexpected shut down. I usually click OK , but when I click "report" , nothing happens. Thanks for your help J.C.

Asked by JC 4 months ago

Answered by Matt 4 months ago

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Thunderbird not responding with pop account - not imap (win10)

Starting yesterday 4-3-2025 my Thunderbird email keeps locking up and saying it is not responding. I can close it and open it and then work with it for 2 or 3 minutes an… (read more)

Starting yesterday 4-3-2025 my Thunderbird email keeps locking up and saying it is not responding. I can close it and open it and then work with it for 2 or 3 minutes and it will start not responding again. This is a consistent problem the last few days. I did check and it said there was an automatic update on 4-2-25. I am not sure if this had anything to do with it but i did go in and request an update about 2 hours ago today. This has not helped as I still consistentaly get the not responding problem. Please advise what I can do to fix this.]

Asked by john1167 8 months ago

Answered by Wayne Mery 5 months ago

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Mozillo Thunderbird Crash

When I attempt to add an attachment, sometimes Mozilla crashes. This happens several times a month. Windows 10 Home "File Explorer" pops up & I can be scrolling and i… (read more)

When I attempt to add an attachment, sometimes Mozilla crashes. This happens several times a month. Windows 10 Home "File Explorer" pops up & I can be scrolling and it will crash Mozilla. Other times I am selecting the file to attach & it crashes. I am at a loss as to why. I'm using the latest version & "Send later" is my only add-on.

Asked by ab2draft@gmail.com 4 months ago

Answered by Wayne Mery 4 months ago

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firefox crashing constantly tabs any help to fix would be welcomed

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to … (read more)

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to block ads on youtube that is the only thing I can think of or maybe the return dislike button but here is my crash report below ID bp-8f27f4a1-7ed0-492e-823d-e57af0250304

pc specs CPU 14900k Intel Core I9 Power supply EVGA 1600W Ram Memory 64gb DDR5 corsair STORAGE 1TB samsung 980PRO GPU RTX 5090 FE OS WINDOWS 11 Newest Version 3H I think

Asked by hoobstanke 9 months ago

Answered by hoobstanke 9 months ago

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Thunderbird 128.5.2esr Crashes on Launch @ atcuf32.dll | winapi::um::bits::IBackgroundCopyManager::GetJob because of bitdefender

Thunderbird started crashing randomly about 2 days ago, however, after restart, it would remain running if I switched to troubleshooting mode. I removed an add-on from Bi… (read more)

Thunderbird started crashing randomly about 2 days ago, however, after restart, it would remain running if I switched to troubleshooting mode. I removed an add-on from Bitdefender in troubleshooting mode.

Today I can't even open Thunderbird-- it crashes on launch. It won't launch even if I hit the Shift key or if I turn off antivirus.

Here is the most recent submitted crash report:

Crash ID: ⁨bp-b52cd345-636f-445a-ab4c-764ca0250114⁩

Can someone please give me guidance on what is going on and how to fix it?

Thank you.

Asked by richbesq 11 months ago

Answered by Wayne Mery 11 months ago

  • Solved

Javascript components causing frequent crashes in V145.0

The latest crash: b1ad0fde-1882-41ce-9b80-4fd3e2c5ac20 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331584 free bytes and 120MB unti… (read more)

The latest crash:

b1ad0fde-1882-41ce-9b80-4fd3e2c5ac20 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331584 free bytes and 120MB until OOM, target footprint 125474336, growth limit 201326592

* New Sentry Instance: https://sentry.io/organizations/mozilla/issues/?project=6375561&query=e9bad27f848049fca9e39dc6b2d0abd5
* Socorro: https://crash-stats.mozilla.org/report/index/bp-22da7755-1702-4479-8d06-ab0d60251118

java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331584 free bytes and 120MB until OOM, target footprint 125474336, growth limit 201326592 at java.util.Arrays.copyOf(Arrays.java:3578) at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120) at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95) at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156) at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:19) at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21) at mozilla.appservices.httpconfig.FetchBackend.sendRequest$lambda$3(FetchBackend.kt:6) at mozilla.appservices.httpconfig.FetchBackend.sendRequest(FetchBackend.kt:274) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invokeSuspend(viaduct.kt:49) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invoke(viaduct.kt:2) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invoke(viaduct.kt:1) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$$inlined$uniffiTraitInterfaceCallAsyncWithError$1.invokeSuspend(viaduct.kt:39) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:122) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:127) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@2104835, Dispatchers.Default]

HELP!!!!

Asked by Cajundweeb 1 month ago

Answered by Cajundweeb 1 month ago