Showing questions tagged:

Firefox VPN

Madam/Sir Please let me know if Firefox VPN is now made available for installation for Indian subscribers. I am aware that Firefox may not have a server in India,as per … (read more)

Madam/Sir

Please let me know if Firefox VPN is now made available for installation for Indian subscribers.

I am aware that Firefox may not have a server in India,as per our laws.

            Thanking You,
               Viraj
Solved Archived 5 243

64 & 32 bit versions appearing on pc

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and b… (read more)

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and both appear to be the current version. Is this normal behaviour? Only one instance appears in add/remove programs, but if I go to default apps, Firefox appears twice (presumably the 32 & 64 bit versions). If this is not normal, does anyone have a suggestion as to how to remove the 32 bit version without damaging the 64 bit one?

Solved Archived 2 242

recovery key

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in th… (read more)

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

Solved 1 241

Pop-Ups

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, bu… (read more)

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, but they immediately return.

Solved Archived 2 241

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in new… (read more)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Solved Archived 7 241

Image Preview

When I am scolling and the mouse hits an image, a large image preview appears. How on earth do I turn this off? I can see tab preview images to turn off but not this stup… (read more)

When I am scolling and the mouse hits an image, a large image preview appears. How on earth do I turn this off? I can see tab preview images to turn off but not this stupid image previre thing that covers everything I am trying to read or navigate on the web site.

Thanks very much M

Solved Archived 3 237

Unload Tab function not appearing in dropdwon menu

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function… (read more)

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function. I followed the instructions, right-clicked on the tab, the drop down menu appeared, but there wasn't an Unload Tab option. However, there was a Reload Tab option shown.

How do I resolve this? I'm using a macOS 15.6.1.

Solved Archived 2 236

Can't pin extensions.

Unable to pin extensions since i do not see the option to, clicking on the puzzle piece creates no drop down menu, when i go into the extensions menu the ... only allow m… (read more)

Unable to pin extensions since i do not see the option to, clicking on the puzzle piece creates no drop down menu, when i go into the extensions menu the ... only allow me to remove or report, the manage extension shortcuts menu shows nothing.

Solved Archived 2 236

Perte de touts les marques page.

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss… (read more)

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster.

PLZ Help

Solved Archived 5 234

Windows 11 export import bookmarks?

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html. On new windows 11 computer, I'm trying to … (read more)

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html.

On new windows 11 computer, I'm trying to configure book marks. Turned off chatbot. Firefox or windows 11 is populating my sidebar with internet history I no longer use? How do I stop this and how do I import my bookmarks? i tried the import , similar to export, but it is not showing up?

Appreciate any help. Brian

Solved Archived 4 234

why cant i addon grok to the sidebar

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser … (read more)

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser

Locked Archived 3 234

YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (read more)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

Solved Archived 1 233

Firefox appearance is custom and doesn't match system theme and widget set

I'm using Ubuntu 24 with the XFCE desktop. I'm installing the debs straight off packages.mozilla.org (currently 143.0.3). Firefox's title bar, and window manager buttons … (read more)

I'm using Ubuntu 24 with the XFCE desktop. I'm installing the debs straight off packages.mozilla.org (currently 143.0.3).

Firefox's title bar, and window manager buttons do not have the same look and feel as the rest of my windows. And I have no idea where they're coming from.

They do change appearance in response to picking the different styles in Settings > Appearance, but the changes appear to be limited to colors only. The minimize, maximize and close buttons look differently than on all other windows, and they are more spread out than in, and the shade button is nowhere to be found.

I'm attaching two small images, the first one is the standard set of widgets all other windows have, and the second one is Firefox's odd duck. I could not find anything in settings. "Extensions And Themes" shows that "System theme" is enabled. Well, it's coming up a bit short...

Solved Archived 1 233

Nothing showing up in bookmarks toolbar

Hello, I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is… (read more)

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

Solved Archived 3 226

New tab focuses search bar, shortcuts greyed out

Hello, I just recently installed the Firefox Mobile stable version, after using the beta version for a long time. one thing that annoys me a bit is that when opening a ne… (read more)

Hello, I just recently installed the Firefox Mobile stable version, after using the beta version for a long time. one thing that annoys me a bit is that when opening a new tab (plus sign) or going into the search bar directly, the focus is on the search bar and the shortcut area is greyed out. When I want to select a shortcut, I have to press twice, once in the general area, then on the shortcut itself. In the beta, the area was not greyed out and the shortcuts were only one click away, instead of two.

Is this the expected behavior in the stable version? And is there a way to change it?

Best regards

Solved Archived 2 222

4 rows of shortcuts missing

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the … (read more)

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Solved Archived 18 222

I logged into Firefox, I lost all my bookmarks, passwords, and browsing history.

So I had logged into this Firefox account, but while I was, I forgot my password. I needed to enter the correct code from the email, but I lost the recovery key; I needed… (read more)

So I had logged into this Firefox account, but while I was, I forgot my password. I needed to enter the correct code from the email, but I lost the recovery key; I needed to enter in the 2FA code from my phone, then I could now change the password. When I logged in, boom, bookmarks gone. Passwords gone, and browsing history gone. I was waiting for it all to sync, but it had probably synced the deletion of everything possibly. I have no idea what happened, but I do not believe my account was compromised, because I did not get any emails about any new logins. If it is encrypted, how can I decrypt it so I can get my stuff back? Thanks.

Solved Archived 4 221

Uploading Files

Every time I try to upload a file to the Microsoft Copilot 365 I keep getting the "Error Occurred Please Try Again" But when I switch to Chrome. I can upload the same fil… (read more)

Every time I try to upload a file to the Microsoft Copilot 365 I keep getting the "Error Occurred Please Try Again" But when I switch to Chrome. I can upload the same files with no problem. Does anyone know why I get the "Error" with Firefox?

Solved Archived 4 221