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Can't use Firefox to access my bank account

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG a… (read more)

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG and the Defender firewall. When I try to enter my account PNC tells me that it cannot find the code and tells me to use another browser like Chrome or Internet Explorer which I don't want to do. PNC tell me to contact Firefox as, "It is not their problem." But so far I have found nothing in Firefox to solve the issue whatever is causing it. I need help as I would rather not change browsers.

I have restarted my PC, checked and restarted AVG, checked the troubleshooting program, and reinstalled Firefox, but nothing seems to correct the problem. So where do I go from here?

Asked by Warp on Fire 1 year ago

Answered by FredMcD 1 year ago

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How to prevent every link I click to open in a new tab

I just came back to Firefox after about 2 months, as Microsoft crushed my OS with their fall feature update. I could not get many items running, and just had to start fro… (read more)

I just came back to Firefox after about 2 months, as Microsoft crushed my OS with their fall feature update. I could not get many items running, and just had to start from scratch.

That being said, I surely do not recall that every time I clicked a link, it would open in a new tab. I mean, every single time. Who ever thought that was a good idea.

Anyone have a clue as to what's happening here? I usually only want a new tab to open when either I choose it as a right-click option, or when builders have invested it specifically in their code, as they know it will navigate away from their site, etc...

I would be most thankful to get this baby back running like normal. Your help is appreciated!

Btw, fresh windows 10 install. The only extensions I have running are adblock, lastpass, blur, downloadthemall and new tab homepage (which just let's me determine the page address.)

Asked by Dave Z 1 year ago

Answered by cor-el 1 year ago

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Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 1 year ago

Answered by cor-el 1 year ago

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Toolbar text size.

Hi, I am setting up a laptop for my wife to replace her old one. I have installed Firefox and found that although the main body text is the correct size, the text on the… (read more)

Hi, I am setting up a laptop for my wife to replace her old one. I have installed Firefox and found that although the main body text is the correct size, the text on the toolbars is very small compared to her old one. How can I increase the toolbar font size without altering the main body. Thank you, Andrew

Asked by andrewdpeters 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Dashlane extension not found to download on Firefox.

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When … (read more)

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When searching for 'Dashlane' on the Firefox browser to install the extension on my browser, nothing relating to 'Dashlane' can be foound.

Asked by John Wheal-Jones 1 year ago

Answered by TyDraniu 1 year ago

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Cannot cancel dark mode in Firefox windows

I cannot get Firefox to stop using dark mode. I've tried uninstalling and reinstalling, checking my Mac's settings (dark mode is not enabled), and Firefox still shows dar… (read more)

I cannot get Firefox to stop using dark mode. I've tried uninstalling and reinstalling, checking my Mac's settings (dark mode is not enabled), and Firefox still shows dark mode in webpages (like Google News). It makes it really hard to read the page without reading glasses.

Is there a way to turn this off? It is really irritating.

Asked by ben-marko 1 year ago

Answered by Ken 1 year ago

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Link to .docx files no more opened by MS Word

Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, cl… (read more)

Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, clicking on such a link brought up a dialog asking what Firefox should do with this file. One of the options is to open it with Word (see image 'ChooseWord').

But now this is no longer possible. I believe it vanished in the course of the automatic Firefox updates. Now the dialog looks like in the attached image 'NoWord'.

How can I restore the old behaviour?

Thanks, gernot

Asked by gkerschb 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox is persistently putting downloads in the wrong location (1-16-21)

I am currently on Firefox 84.0 on Windows 10. Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local &… (read more)

I am currently on Firefox 84.0 on Windows 10.

Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local > Temp. This is extremely frustrating because I have to manually move the files to my 'Downloads' folder every time I download a new file. I have changed my settings numerous times. In Options > General > Files and applications. I have selected the "Save files to" and I have changed it to many different locations and my files still end up in (C:) > Users > tmmor > AppData > Local >Temp. I have even resorted to selecting the setting "Always ask you where to save files." After closing and reopening the browser, I try to download something and Firefox never prompts me to select a download location (Contrary to my settings). Firefox just automatically downloads the file and puts it in (C:) > Users > tmmor > AppData > Local > Temp.

After looking for solutions online I have went into "about:config" and I found out that "browser.download.dir" was already set to "C:\Users\tmmor\Downloads" (My intended location) and "browser.download.lastDir" was already set to the same location. I have also set "browser.download.useDownloadsDir" from false to true. Firefox still puts my downloads into (C:) > Users > tmmor > AppData > Local > Temp.

I am also the administrator on my device. I am not aware of any windows settings that are blocking Firefox from putting my downloads into my "Downloads" folder. Microsoft Edge and Google Chrome put my downloads into my "Downloads" folder every single time I download something, why cant Firefox do the same?

I also do not believe that any of my extensions or plug-in's are causing this issue, I have very few extensions and plug-in's.

Firefox is persistent at saving my downloads to (C:) > Users > tmmor > AppData > Local > Temp. I have never gotten Firefox to save my downloads to my intended location (The downloads folder). Can anyone please instruct me how to resolve this issue. This is my last resort to solving this problem, nothing has worked for me. Thank you for your time, this experience has been stressful for me.

Asked by Timothy Morgan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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DRM content won't play

After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy. I have run this website (https://www.jeffersonscher.com/sumo/htm… (read more)

After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy.

I have run this website (https://www.jeffersonscher.com/sumo/html5-video.html) from previous answers to check and the results are attached to the question.

I have also checked media.eme.enabled and it is set to true.

I am very much puzzled by this.

Asked by Alex 1 year ago

Answered by jonzn4SUSE 1 year ago

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Status bar or ANY way to view link URLs

I should not have to ask this, but somehow this essential feature has been removed *again*. How in the world do we view the URLs of links in Windows 10 now? The status ba… (read more)

I should not have to ask this, but somehow this essential feature has been removed *again*. How in the world do we view the URLs of links in Windows 10 now? The status bar has been totally disappeared, and although there are a number of add-ons, so many of them are about other kinds of status, or only show the URL in limited circumstances, that I'm having trouble figuring out which ones offer the basic view-URL-on-hover. Does anyone have recommendations?

Even better, who can explain why it's a good idea to make it hard for users to see this absolutely vital information? If security is important then it's important to make it easy for users to see where links go before clicking on them. Full stop. And even if the web were somehow magically totally safe, people don't want to waste their time and bandwidth playing guessing games. We want to know what something is before we bother to open it up. Why is that so very hard to understand?????

Asked by fastauntie1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Menu Font Size

I am using Firefox 84.0.2 (64-bit) on Win 10 Pro and the menu font size and toolbar icons are minuscule, even on my 32" monitor. I found a fix for this same problem in Th… (read more)

I am using Firefox 84.0.2 (64-bit) on Win 10 Pro and the menu font size and toolbar icons are minuscule, even on my 32" monitor.

I found a fix for this same problem in Thunderbird, but I don't see any way to make the menu fonts and toolbar icons bigger in Firefox. This has nothing to do with web sites, just the menu/bookmarks, toolbar icons, etc.

Thank you.

Asked by Bogey62 1 year ago

Answered by cor-el 1 year ago

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Does Firefox support .mp4 video?

On page https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox?redirectslug=viewing-html5-audio-and-video&redirectlocale=en-US I find "AAC and H.264/MPEG-… (read more)

On page https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox?redirectslug=viewing-html5-audio-and-video&redirectlocale=en-US

I find "AAC and H.264/MPEG-4 AVC are patented audio/video compression formats. They can be viewed in Firefox using built-in OS libraries (so neither Mozilla nor you need to pay a fee) if embedded in the MP4 container format (.mp4, .m4a, .m4p, .m4b, .m4r, .m4v file types)."

But when I create an HTML page with the following HTML5 code:

<!DOCTYPE html>
<html>
<body>
</body>
This is a test of video.
<video src="C:/MyVideoFile.mp4" controls>
</video>
</html>

I get the error "No video with supported format and MIME type found". Does Firefox in fact support .mp4 video? If so, what changes do I need to make in the HTML?

Asked by WoodyFF 1 year ago

Answered by WoodyFF 1 year ago

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On screen Keyboard not working.

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously… (read more)

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously, but a few months ago it quit working.

Asked by Ron 1 year ago

Answered by alex_mayorga 1 year ago

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Website always opens in container, "Reopen in Container" => "No Container" doesn't work

Desktop FireFox browser v. 84.0.2 (64-bit) I made the mistake of asking to always open a site in a container and for it to remember my choice. Now I can't get it to open … (read more)

Desktop FireFox browser v. 84.0.2 (64-bit)

I made the mistake of asking to always open a site in a container and for it to remember my choice. Now I can't get it to open in no container. The context menu choice to "Reopen in Container" => "No Container" seems to ignored.

The issue: I have to different logins for a site (dev.azure.com). I open one in the work container and the other in no container. I didn't realize the open in container would operate only on the domain, which makes sense in hindsight. However, now the site is broken for one of the sites, and I can't find where to reset this choice. How do I do that?

Asked by nancy.folsom 1 year ago

Answered by nancy.folsom 1 year ago

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"Reload page" button has disappeared

After installing Firefox 84.0 (Mac), I no longer see the circular "reload page" tool on the address bar. Is this something I did, or has it really gone away? If it's gone… (read more)

After installing Firefox 84.0 (Mac), I no longer see the circular "reload page" tool on the address bar. Is this something I did, or has it really gone away? If it's gone, how do I force a page reload? If I screwed something up, any idea how I can unscrew it ;) ?

Asked by BSquared 1 year ago

Answered by cor-el 1 year ago

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cannot clear clipboard

I am running Firefox on an LG Android tablet. I accidentally saved something to the clipboard, but I can't seem to clear it. I've cleared everything I could find, but th… (read more)

I am running Firefox on an LG Android tablet. I accidentally saved something to the clipboard, but I can't seem to clear it. I've cleared everything I could find, but the clipboard still has the item. Exactly how do I clear the clipboard?

Asked by crogerblair1 1 year ago

Answered by peter404 1 year ago

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Firefox's spellcheck suddenly stopped working, any ideas how to fix it?

This is driving me a bit mad... A while ago the spellcheck in FF just stopped working. I literally only have a single add blocker installed that I've always used. I've no… (read more)

This is driving me a bit mad...

A while ago the spellcheck in FF just stopped working. I literally only have a single add blocker installed that I've always used. I've not made any system changes lately beyond installing a few games.

- I have the "check spelling as you type" box checked in the browser options. - I have the English language pack installed from here (The British pack installed currently) - I've opened about:congif in the browser itself and made sure the value for layout.spellcheckDefault is set to 1.

It doesn't work on any site.

Chrome is working fine, but I prefer to use FF.

- I've tried reinstalling. - I've tried unchecking and rechcking the box.

Any ideas where what I should try next?

Any help really appreciated!

Asked by theforeverthread 1 year ago

Answered by cor-el 1 year ago

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Firefox Keeps Changing File Extensions for 'Odd' File Type

Like I said in the title, Firefox keeps changing the file extension for 'odd' file type when downloading them. I say 'Odd' because I download this type of file almost eve… (read more)

Like I said in the title, Firefox keeps changing the file extension for 'odd' file type when downloading them. I say 'Odd' because I download this type of file almost every day. They're a .ts4script file type, which is a file type for modding The Sims 4. Up until today they were downloading just fine, but now firefox keeps changing them into .zip files.

While this slightly makes sense as a .ts4script IS a zipped up file that contains python files it's very annoying to have to manually change the file type after downloading more than a few at the same time...

Is there maybe a setting I may have accidentally changed or something?

Asked by dewdrp 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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YouTube not working properly on Firefox

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected fro… (read more)

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected from chat" and I can't even access the profile menu (clicking on my profile pic on the top left just shows a loading icon forever).

Tried the following without any luck: 1. Safemode 2. Clearing all cache 3. Refresh firefox (When I first did a refresh, it started working again, then I went to sleep and the next morning the same problem is back again)

Any help would be much appreciated.

Asked by Nekonron 1 year ago

Answered by jonzn4SUSE 1 year ago