Showing questions tagged: Show all questions
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Bookmark Folders Can't Be Deleted

Hi. I'm trying to organise my bookmarks, and whilst I am able to add, move and remove bookmarks themselves, I can't do anything about folders, even duplicates. Deleting i… (read more)

Hi. I'm trying to organise my bookmarks, and whilst I am able to add, move and remove bookmarks themselves, I can't do anything about folders, even duplicates. Deleting in Firefox's GUI does nothing, and if I try to use a bookmark managing extension, it doesn't work either. What's going on?

I've been digging around in my system for a corresponding .txt file or whatever to manually edit, but it seems it's all on Mozilla's servers, or the file is in some obscure format I can't easily edit. Is this something to do with Firefox Sync?

Asked by A. Wallace 1 year ago

Answered by FredMcD 1 year ago

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Widevine CDM stopped working on Firefox ESR after June 1st, 2021 upgrade.

Hi. I've noticed similar messages like this after previous Firefox upgrades, but not for the latest. My Firefox ESR was automatically updated to 78.11 on June 1, 2021. Si… (read more)

Hi. I've noticed similar messages like this after previous Firefox upgrades, but not for the latest.

My Firefox ESR was automatically updated to 78.11 on June 1, 2021. Since then I have not been able to access Amazon Prime. The error says:

Your web browser is missing a digital rights component.

In your web browser’s address bar, type about:addons, press Enter, and then on the left, click Plugins. For the Widevine Content Decryption Module, select Always Activate, and then refresh the video’s page and try watching the video. If the video doesn’t play, go back to Plugins, click the gear icon at the top of the page, and then click Check for Updates. When the plugins have updated, refresh the video’s page, and then try watching the video.

The suggestions get me no where. It is already on "Always Activate" and newer updates are available.

I tried uninstalling and reinstalling a early version, but this does not work either. I get a message at the top saying that "Firefox is installing components needed to plate the audio or video on this page. Please try again later." "Later" is apparently never.

Has any else had this issue? Any suggestions would be appreciated.

Asked by michaelvcooper1 1 year ago

Answered by bvandyk 1 year ago

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Can't add search engine to Firefox (Windows)

Hi, other than the default search engines, I tried adding some more to Firefox in the options. The method I did this was, say I need to add Yandex search engine, I went t… (read more)

Hi, other than the default search engines, I tried adding some more to Firefox in the options. The method I did this was, say I need to add Yandex search engine, I went to yandex.com https://yandex.com and clicked the three dots and the address bar and selected "add search engine" but when i go to options>search, the engines i added are in the drop down list (1), but not in the grid table (2)where you can add a keyword or remove the engine.

Is there a way to fix this?

Asked by tyeberg73 1 year ago

Answered by Standard8 1 year ago

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browser warning: potential security risk ahead - ssl_error_bad_cert_domain

the situation: we publish an internal wiki website in our intranet. the delivering server provides a certificate issued by our own microsoft active directory pki (root-in… (read more)

the situation: we publish an internal wiki website in our intranet. the delivering server provides a certificate issued by our own microsoft active directory pki (root-intermediate-servercert). firefox is configured by gpos in order to use windows cert store, where root and intermediate are installed. but nevertheless firefox drops an error message ssl_bad_cert_domain and i do not see why. in chrome or chromium based edge everything is fine. no ssl warnings. as you can see in the attached screenshot the cert includes various san fields for different host names, which includes two ip addresses (anonymized).

any advice what do to is mostly appreciated.

thanks a lot peter

Asked by El Viejo 1 year ago

Answered by El Viejo 1 year ago

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Google Meet Sharing Screen

Just recently (Jan. 21st), I tried to share my screen while in a Google Meet and received the message, "You must grant permission in order to screenshare." I don't recei… (read more)

Just recently (Jan. 21st), I tried to share my screen while in a Google Meet and received the message, "You must grant permission in order to screenshare." I don't receive this message when I try it in Google Chrome. I've been able to share my screen in Google Meet when using Firefox in the past, but don't remember the last time I did. So, not sure when this issue really started. I would like to continue to use Firefox for this function, so any assistance is greatly appreciated.

Asked by Sheila Coressel 1 year ago

Answered by Scribe 1 year ago

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How to disable all address bar features ?

I have found a few pages about address rewriting; how do I disable them all ? - searching single word into google (type "keyw" in about:config to disable it) - hiding htt… (read more)

I have found a few pages about address rewriting; how do I disable them all ? - searching single word into google (type "keyw" in about:config to disable it) - hiding http when not using https - trying to add "www" and ".com" around a single word when the word did not resolve

I consider most of them as security issues for various reasons.

And when editting an URL, I want firefox to keep showing the full url as it was invoqued; not add https randomly, or removing http other days. And the more I disable some, the more new ones appear.

Asked by benoit12 9 months ago

Answered by cor-el 9 months ago

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Bookmarks gone after upgrading my MacBook to BigSur

Hello! After various problems with my MacBook I had to delete everything from my hard drive. After installing BigSur 11.2.3 and restoring things from my TimeMachine backu… (read more)

Hello! After various problems with my MacBook I had to delete everything from my hard drive. After installing BigSur 11.2.3 and restoring things from my TimeMachine backup all my Firefox bookmarks got lost. I understood how I can restore them but I don't know what file to look for in the TimeMachine backup that should contain my bookmarks... I would also like to restore my passwords if possible. Anyone can help?

Asked by veronika.md 1 year ago

Answered by cor-el 1 year ago

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Why am I running Firefox ESR?

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recal… (read more)

At some time in the past I installed regular Firefox and updated throughout the years. But for the past maybe year or so, the updates have been Firefox ESR. I don't recall ever having installed the ESR version. Why am I only getting Firefox ESR updates?

Asked by 777bb 2 years ago

Answered by AliceWyman 2 years ago

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I Wonder Where The Fonts Records Are Stored

I've been using new fonts to customize my firefox, but I found that the fonts I installed won't show up in the dropdown menu in preferences, I have to create a new profil… (read more)

I've been using new fonts to customize my firefox, but I found that the fonts I installed won't show up in the dropdown menu in preferences, I have to create a new profile to let the new ones do.

I don't want to change my profiles from time to time, so I turned to userContent.css, but I found it either cannot cover enough contents, or cover too much, causing some icons to break.

So the only way to change font for me is to find a way to let the newly installed fonts to show up properly in my current profile, but no matter I restart my browser or my computer they don't. The fonts I have must be read at the time I create a profile, and I guess the list is stored in either somewhere in my profile or under the firefox program folder.

I made every effort to search for it but failed, all I know now is it's not in any text file under profile folder, I wonder if anyone can help me with locating the list of fonts. My firefox version is 84.0.2 on MacOS Catalina 10.15.7.

Asked by iridescentLP 1 year ago

Answered by iridescentLP 1 year ago

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Accidentally removed the bookmark star button from address bar- how do I get it back?

[[This old answer|https://support.mozilla.org/en-US/questions/1219521]] describes on how to get it back .. though for me there is no "Add to Address Bar" button. Using F… (read more)

[[This old answer|https://support.mozilla.org/en-US/questions/1219521]] describes on how to get it back .. though for me there is no "Add to Address Bar" button.

Using Firefox 78.9.0esr (64-bit) (Default firefox from debian bullseye)

Asked by alexander.schwinn 1 year ago

Answered by cor-el 1 year ago

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Does Private Browser save session data across Browser windows?

I've been struggling today with accessing two systems on my work laptop. As I'm an administrator on both sites, I've been purposely using "private mode" browser sessions… (read more)

I've been struggling today with accessing two systems on my work laptop. As I'm an administrator on both sites, I've been purposely using "private mode" browser sessions in Firefox (my default and fav) but I was surprised to see that the private mode appears to be "save" some of the session data from those systems - at least temporarily until I close all of those windows entirely?

I log in to one of those corporate sites with a username + password, then attempt to login to the other one in a separate tab, but it immediately attempts to auto-login me in with the credentials from the first site (which doesn't work as both sites require a different username/password for security reasons). I tried several combinations: I used separate private browser windows (instead of tabs) and the same thing happens. It's like it shares data across the instances? I also tried the reverse - logging into the 2nd system first on a fresh instance, then login to the first, and the same thing happens with a similar "invalid login" error.

Maybe its something weird about the auth on our network, like SSO? ...

I have noticed similar though where I've had other, multiple private browser sessions open on my personal laptop and even though I've closed one of them, activity from the site I closed has continued to happen in the background because the other private windows remained open ...

Asked by labrat045 1 year ago

Answered by cor-el 1 year ago

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default search engine problem

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reve… (read more)

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reverts to Google after relaunch. How do I fix this? I'm using Firefox 85 with OS 10.13.6 High Sierra. Thanks

Asked by garyjc7 1 year ago

Answered by garyjc7 1 year ago

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Is "No Container" a container in the Firefox Multi-Account Extension

I recently installed the Firefox Multi Account Containers extension. I am wondering if tabs opened in "No Container" are in their own container. If I open youtube.com in… (read more)

I recently installed the Firefox Multi Account Containers extension. I am wondering if tabs opened in "No Container" are in their own container. If I open youtube.com in a container called Google, it cannot read cookies from the Shopping container, or any other container, but can it read the cookies in "No Container"? I would like to use the "No Container" as my default container, but if information can be shared between "No Container" and other containers, then I'll have to recreate the Personal Container, and never use the "No Container" option.

Asked by g.mann0695 1 year ago

Answered by TyDraniu 1 year ago

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Default Theme

In new version of Firefox (89) Default theme is installed but refuses to load properly it looks like the Light theme, when i am switching it to Light theme and after Def… (read more)

In new version of Firefox (89) Default theme is installed but refuses to load properly it looks like the Light theme, when i am switching it to Light theme and after Default theme there is no difference it looks like Light theme anyway...Can you help me with it?

Asked by babu_92 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Logins and passwords in store just, disappear

Hello, its nice to have possibility to ask this questions. Few days ago something strange happens and system was hunged, i didn't do anything unusual, just web serfing, s… (read more)

Hello, its nice to have possibility to ask this questions. Few days ago something strange happens and system was hunged, i didn't do anything unusual, just web serfing, so, i had to reset system and was some astonishin because that rather rare accident. After reload i saw that my browser theme reset to default, and as remember account wasn't loginned as usual, after while i noticed that all logins and password just, disappeared... I very hope that just crash and not any hackers... And here is some pity because many of logins and passwords i mere don't remember.. What can i do in this case? Will be grateful for any help.

Asked by sashaivan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Virgin TV Go asking for browser update

I've been using Firefox with Virgin Media's TV Go https://virgintvgo.virginmedia.com/en.html for quite a while without a problem. After the latest update I got the messag… (read more)

I've been using Firefox with Virgin Media's TV Go https://virgintvgo.virginmedia.com/en.html for quite a while without a problem. After the latest update I got the message to update the browser to the latest version and restart. I've tried talking to Virgin about it but been given the runaround by them - surprise. I've tried other browsers, Safari, Chrome, but the quality of the stream is poor compared to what I was getting with Firefox. Has anyone got any ideas? Any hopes?

Thanks

Asked by marc82 1 year ago

Answered by TyDraniu 1 year ago

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Firefox loads like 30 seconds after startup

so my firefox-esr 78.6.1esr is loading so long after startup, not like the program is loading, the connection is being loaded up. i tried with fresh install with firefox,… (read more)

so my firefox-esr 78.6.1esr is loading so long after startup, not like the program is loading, the connection is being loaded up.

i tried with fresh install with firefox, works fine but my profile even with safe mode without addons doesnt work. i know the connection isnt working because of this error JavaScript error: moz-extension://0a5524bc-116e-4a36-a72d-db0a83069847/h0-main.js, line 1: Error: Could not establish connection. Receiving end does not exist.


and

JavaScript error: resource://gre/modules/XULStore.jsm, line 66: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.jsm, line 66: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.jsm, line 66: Error: Can't find profile directory. JavaScript error: resource://gre/modules/XULStore.jsm, line 66: Error: Can't find profile directory.

      1. !!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

Extension error: Error while loading 'jar:file:///usr/lib/firefox/browser/omni.ja!/chrome/browser/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 :: readJSON/</<@resource://gre/modules/Extension.jsm:570:20 onStopRequest@resource://gre/modules/NetUtil.jsm:128:18 </p>

JavaScript error: resource://gre/modules/URIFixup.jsm, line 281: NS_ERROR_FAILURE: Should pass a non-null uri Log warning: The log 'Services.Common.RESTRequest' is configured to use the preference 'services.common.log.logger.rest.request' - you must adjust the level by setting this preference, not by using the level setter

not sure what wrong with this

and of couse i have custom user.js

user_pref("network.connectivity-service.enabled", false); user_pref("browser.newtabpage.enabled", false); user_pref("browser.newtab.preload", false); user_pref("browser.search.geoip.url", ""); user_pref("app.update.enabled", false); user_pref("extensions.update.enabled", false); user_pref("app.update.auto", false); user_pref("extensions.update.autoUpdateDefault", false); user_pref("app.update.service.enabled", false); user_pref("app.update.staging.enabled", false); user_pref("app.update.silent", false); user_pref("extensions.getAddons.cache.enabled", false); user_pref("lightweightThemes.update.enabled", false); user_pref("browser.search.update", false); user_pref("dom.ipc.plugins.flash.subprocess.crashreporter.enabled", false); user_pref("dom.ipc.plugins.reportCrashURL", false); user_pref("extensions.getAddons.showPane", false); user_pref("extensions.webservice.discoverURL", ""); user_pref("toolkit.telemetry.unified", false); user_pref("toolkit.telemetry.enabled", false); user_pref("toolkit.telemetry.server", "data:,"); user_pref("toolkit.telemetry.archive.enabled", false); user_pref("toolkit.telemetry.cachedClientID", ""); user_pref("toolkit.telemetry.newProfilePing.enabled", false); user_pref("toolkit.telemetry.shutdownPingSender.enabled", false); user_pref("toolkit.telemetry.updatePing.enabled", false); user_pref("toolkit.telemetry.bhrPing.enabled", false); user_pref("toolkit.telemetry.firstShutdownPing.enabled", false); user_pref("toolkit.telemetry.hybridContent.enabled", false); user_pref("datareporting.healthreport.uploadEnabled", false); user_pref("datareporting.policy.dataSubmissionEnabled", false); user_pref("breakpad.reportURL", ""); user_pref("browser.tabs.crashReporting.sendReport", false); user_pref("browser.crashReports.unsubmittedCheck.enabled", false); user_pref("browser.crashReports.unsubmittedCheck.autoSubmit", false); user_pref("browser.crashReports.unsubmittedCheck.autoSubmit2", false); user_pref("browser.aboutHomeSnippets.updateUrl", "data:,"); user_pref("browser.chrome.errorReporter.enabled", false); user_pref("browser.chrome.errorReporter.submitUrl", ""); user_pref("extensions.blocklist.enabled", false); user_pref("extensions.blocklist.url", ""); user_pref("services.blocklist.update_enabled", false); user_pref("services.blocklist.onecrl.collection", ""); user_pref("services.blocklist.addons.collection", ""); user_pref("services.blocklist.plugins.collection", ""); user_pref("services.blocklist.gfx.collection", ""); user_pref("browser.safebrowsing.malware.enabled", false); user_pref("browser.safebrowsing.phishing.enabled", false); user_pref("browser.safebrowsing.downloads.enabled", false); user_pref("browser.safebrowsing.downloads.remote.block_potentially_unwanted", false); user_pref("browser.safebrowsing.downloads.remote.block_uncommon", false); user_pref("browser.safebrowsing.downloads.remote.block_dangerous", false); user_pref("browser.safebrowsing.downloads.remote.block_dangerous_host", false); user_pref("browser.safebrowsing.provider.google.updateURL", ""); user_pref("browser.safebrowsing.provider.google.gethashURL", ""); user_pref("browser.safebrowsing.provider.google4.updateURL", ""); user_pref("browser.safebrowsing.provider.google4.gethashURL", ""); user_pref("browser.safebrowsing.downloads.remote.enabled", false); user_pref("browser.safebrowsing.downloads.remote.url", ""); user_pref("browser.safebrowsing.provider.google.reportURL", ""); user_pref("browser.safebrowsing.reportPhishURL", ""); user_pref("browser.safebrowsing.provider.google4.reportURL", ""); user_pref("browser.safebrowsing.provider.google.reportMalwareMistakeURL", ""); user_pref("browser.safebrowsing.provider.google.reportPhishMistakeURL", ""); user_pref("browser.safebrowsing.provider.google4.reportMalwareMistakeURL", ""); user_pref("browser.safebrowsing.provider.google4.reportPhishMistakeURL", ""); user_pref("browser.safebrowsing.allowOverride", false); user_pref("browser.safebrowsing.provider.google4.dataSharing.enabled", false); user_pref("browser.safebrowsing.provider.google4.dataSharingURL", ""); user_pref("browser.safebrowsing.blockedURIs.enabled", false); user_pref("browser.safebrowsing.provider.mozilla.gethashURL", ""); user_pref("browser.safebrowsing.provider.mozilla.updateURL", ""); user_pref("network.allow-experiments", false); user_pref("app.normandy.enabled", false); user_pref("app.normandy.api_url", ""); user_pref("app.shield.optoutstudies.enabled", false); user_pref("shield.savant.enabled", false); user_pref("extensions.systemAddon.update.enabled", false); user_pref("extensions.systemAddon.update.url", ""); user_pref("browser.ping-centre.telemetry", false); user_pref("extensions.pocket.enabled", false); user_pref("browser.library.activity-stream.enabled", false); user_pref("extensions.screenshots.disabled", false); user_pref("extensions.screenshots.upload-disabled", true); user_pref("browser.onboarding.enabled", false); user_pref("extensions.formautofill.addresses.enabled", false); user_pref("extensions.formautofill.available", "off"); user_pref("extensions.formautofill.creditCards.enabled", false); user_pref("extensions.formautofill.heuristics.enabled", false); user_pref("extensions.webcompat-reporter.enabled", false); user_pref("network.prefetch-next", false); user_pref("network.dns.disablePrefetch", true); user_pref("network.dns.disablePrefetchFromHTTPS", true); user_pref("network.predictor.enabled", false); user_pref("captivedetect.canonicalURL", ""); user_pref("network.captive-portal-service.enabled", false); user_pref("browser.send_pings", false); user_pref("browser.send_pings.require_same_host", true); user_pref("network.protocol-handler.external.ms-windows-store", false); user_pref("network.predictor.enable-prefetch", false); user_pref("network.trr.mode", 0); user_pref("network.trr.bootstrapAddress", ""); user_pref("network.trr.uri", ""); user_pref("network.file.disable_unc_paths", true); user_pref("browser.search.suggest.enabled", false); user_pref("browser.urlbar.suggest.searches", false); user_pref("browser.urlbar.userMadeSearchSuggestionsChoice", true); user_pref("browser.urlbar.usepreloadedtopurls.enabled", false); user_pref("browser.urlbar.speculativeConnect.enabled", false); user_pref("security.ssl.errorReporting.automatic", false); user_pref("security.ssl.errorReporting.enabled", false); user_pref("security.ssl.errorReporting.url", ""); user_pref("dom.push.enabled", false); user_pref("dom.push.connection.enabled", false); user_pref("dom.push.serverURL", ""); user_pref("dom.push.userAgentID", ""); user_pref("beacon.enabled", false); user_pref("browser.uitour.enabled", false); user_pref("browser.uitour.url", ""); user_pref("permissions.manager.defaultsUrl", ""); user_pref("webchannel.allowObject.urlWhitelist", ""); user_pref("browser.startup.homepage_override.mstone", "ignore"); user_pref("startup.homepage_welcome_url", ""); user_pref("startup.homepage_welcome_url.additional", ""); user_pref("startup.homepage_override_url", ""); user_pref("media.gmp-gmpopenh264.autoupdate", false); user_pref("browser.shell.shortcutFavicons", false); user_pref("media.gmp-eme-adobe.autoupdate", false); user_pref("media.gmp-manager.url", "data:text/plain,"); user_pref("media.gmp-manager.url.override", "data:text/plain,"); user_pref("media.gmp-manager.updateEnabled", false); user_pref("media.gmp-widevinecdm.autoupdate", false); user_pref("devtools.webide.autoinstallADBHelper", false);

and with some chrome extensions but only 3-row tabs, different color on unloaded tabs and show X on hover thats all my usechrome.css

if u need any more logs i am open to share them. how do i fix this problem?

Asked by picarica 1 year ago

Answered by picarica 1 year ago

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Firefox ESR old version vs new version

Please I would like to know Firefox ESR old version is for large organizations like universities and businesses? Please I would like to know Firefox ESR new version is fo… (read more)

Please I would like to know Firefox ESR old version is for large organizations like universities and businesses? Please I would like to know Firefox ESR new version is for small businesses?

Asked by f23948 1 year ago

Answered by cor-el 1 year ago

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How to stop search suggestions based on history?

In the screenshot I've provided you can plainly see that "Provide search suggestions" is unchecked, yes the browser continues to provide search suggestions based on my se… (read more)

In the screenshot I've provided you can plainly see that "Provide search suggestions" is unchecked, yes the browser continues to provide search suggestions based on my search history.

How to make this stop?

Firefox 78.5.0esr OS X 10.11.6

Asked by billynoah 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago