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New Laptop. Windows 11. Bitdefender protection. Installed Thunderbird and a first gmail account on new Laptop, all OK. Attempting to instal a second, different gmail account I get the following message from Google:

"400. That’s an error.  The server cannot process the request because it is malformed. It should not be retried. That’s all we know." 

No problem having installing the 2nd gmail account in my internet browser on new laptop after continued failures to instal in Thunderbird. NB I have both gmail accounts previously (and easily) installed and working in Thunderbird on PC, old laptop, phone. Issue does not make sense. Does anyone have a solution please.

Hi, Just got computer back from shop where - rather than upgrade - they did a clean install of Win11. I was under the impression from them they'd backup everything on a new "backup" drive they installed to double my capacity as part of the upgrade process.

They're version of backing up Thunderbird left me with a folder "Thunderbird_profile_backup.zip" that is 9,698,657kb in size.

I am attempting to install Thunderbird on the essentially new computer and restore all data from the previous installation.

Is this even possible anymore at this point?

I have data in that file that is important not only financially but archived family info from now deceased members... I'd really like to recover it.

In short help! lol.

Mark

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version.

He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur.

He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago.

So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different?

Thanks very much for the help. Tony

Guten Tag, ich arbeite mit Thunderbird auf Linux Mint. Jeweils in den aktuellsten Versionen: Linux Mint 22.1 Cinnamon Thunderbird 128.11.0esr (64-Bit)

Auf meinem bisherigen Rechner begann Thunderbird mit dem letzten Upgrade von Linux Mint langsamer zu laufen. Da ich mir nicht anders zu helfen wusste, habe ich in einen neuen Computer investiert. Obwohl der Rechner jetzt deutlich performanter sein sollte, hängt Thunderbird mindestens genauso wie vorher. Zum Teil ruft Thunderbird auf dem neuen Rechner auch keine neuen E-Mails mehr ab. Ein Neustart korrigiert das zwar wieder, aber beim nächsten Start kann es dann wieder genauso sein.

Alles, was man in den Foren findet, um Thunderbird schneller zu machen, habe ich erledigt. Cache gelöscht, im abgesicherten Modus gestartet (da ist Thunderbird genauso langsam). Auch verschieben von Nachrichten in Archivordner brachte keine wirkliche Besserung.

Ich nutze Thunderbird für 7 Kalender (zum Teil lokal) und 10 E-Mail-Adressen bei unterschiedlichen Anbietern.

Als Add-on habe ich DKIM Verifyer installiert und aktiv.

Ehrlich gesagt, bin ich inzwischen ziemlich verzweifelt, was das Thema angeht. Witzigerweise lassen sich die Entwicklerwerkzeuge nicht aufrufen. Keine Ahnung, ob das vielleicht ein Indiz für den Fehler sein könnte.

Hat jemand eine Idee? Oder noch Fragen?

Herzlichen Dank.

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to this than that because nothing happens. Where do I have to put in new passwords? Thanks so much. Marjorie

When I upgraded my ubuntu system from 22.04 to 24.04, I was compelled to accept the conversion of thunderbird to snaps. Now none of the applications -- like http handler -- will run because snap maps them all to something under /run/usr/... AND THEY WON'T RUN FROM THERE I cannot even use Help to make a donation! I need to be able to get to vivaldi, firefox, libreoffice and others. Every time I enter one in the application box, the snapper remaps to /run/user/... I try to find that location and it's not there -- of course it won't run! -- and the application won't work. screenshots attached

Tell me how to roll back from v128.3.1esr to a version without snaps -- without losing 10 years worth of email!

I can't find a setting that will allow marking messages as read only after I read them. By that I mean only after I click on the message to open it in its own tab. I view the new messages in a split screen.

The current settings allow me to leave them bold as if I hadn't read them even after I've clicked on the message and viewed it in the full TB pane

or

Mark them as read as soon as they're displayed in the bottom half of the split screen.

I don't find either of these options desirable.

Thunderbird Version 142.0 will open when I chose a file to send to mail recipient using win 11, but the new email screen doesn't open so no file attaches. All my defaults are correct, there is a proper mail recipient entry in the appdata sendto file and there is a key in the registry for Thunderbird under client mail.

Hello there. I've followed the instructions in the appropriate support article and transferred our Thunderbird profile from a Widows 10 machine to a Windows 11. My profile as a .zip file is larger than the 2GB limit, so I used the Widows Explorer cut and paste. It's likely that I've done something slightly awry as one of my local sub folders hasn't transferred. Otherwise TB works fine. Is it possible to just restore the particular local folder, as I can find both the entries in my mail folder on windows explorer? However the view of the two entries looks rather different on the two computers when I compare a local folder that has transferred. Regards, Arthur

As you can see in the screenshot, the umlauts are missing in many emails. Unfortunately, the corresponding fonts can no longer be set in Thunderbird; I use version 140.6.0esr (32-bit). Where can I set that ä, ö, ü, ß (...) are displayed normally? Greetings from Berlin, Markus

I have added the android app to my phone and tablet but the messages are not synchronising fully with the version on my windows laptop. The 'sent' messages from my phone / tablet do not appear on my laptop although 'received' messages do. 'Sent' messages using the app do not appear in my Gmail linked account either. Any advice would be welcome please, it's a bit of a hassle having to keep checking things on separate machines.

Hi there I have recently started using Thunderbird again on my iMac and have noticed when I send a email using Gmail the sent email is showing in my sent folder on my Gmail account but is not showing in the sent folder on Thunderbird the only emails in my Thunderbird sent folder are emails I have sent using Thunderbird any emails sent from devices like my iMac or iPad are not showing up in the sent folder on Thunderbird.

I am not sure why this is happening any help would be much appreciated.

T-Bird one Yahoo of six accts, repetitive “ENTER CREDENTIALS” My T-bird release: 144.0.1 (64-bit) Desktop: WIN 11 Pro – with all updates

For the last few days, I have not been able to obtain emails on my desktop T-Bird for one of my six Yahoo accounts. And, I cannot send any emails from the account

BUT, I can access the target Yahoo email account via my desktop Firefox, via Android T-Bird and via Android/Firefox. And all incoming and outgoing emails are present. Stymied, I changed the Yahoo acct password. After the change, these three work domains perfectly as before. And again, all incoming and outgoing emails are present.

BUT, the repetitive error with my desktop T-Bird for the one Yahoo account persists. The POP-UP provides a long string in the URL window and the only text shows: “Edge: Too Many Requests” >>>>>>>> I’m not using EDGE [Yahoo must use EDGE for the login error POP-UP] The window in the bottom Task Bar displays: “Enter credentials” [repetitively – ad nauseum].

This is the copy of the Yahoo URL in the POP-UP: https://login.yahoo.com/?src=thunderbird&client_id=dj0yJmk9NUtCTWFMNVpTaVJmJmQ9WVdrOVJ6UjVTa2xJTXpRbWNHbzlNQS0tJnM9Y29uc3VtZXJzZWNyZXQmeD0yYw--&crumb=mdAGY49jGd8&login_hint=name_of_email_acct%40yahoo.com&redirect_uri=http%3A%2F%2Flocalhost&pspid=954010027&activity=thunderbird-imap&done=https%3A%2F%2Fapi.login.yahoo.com%2Foauth2%2Fauthorize%3F.scrumb%3D0%26client_id%3Ddj0yJmk9NUtCTWFMNVpTaVJmJmQ9WVdrOVJ6UjVTa2xJTXpRbWNHbzlNQS0tJnM9Y29uc3VtZXJzZWNyZXQmeD0yYw--%26redirect_uri%3Dhttp%253A%252F%252Flocalhost%26response_type%3Dcode%26scope%3Dmail-w I changed my email account name in the display above to: name_of_email_acct; all else is verbatim.

For clarity all six accounts work without encountering "Enter credentials" on the desktop via Firefox, my android via T-Bird app, my android via Firefox. Five of the six work on my desktop T-bird.

I did not add any extensions in the last week. I did disable all extensions (and restarted) with no change in behavior. I put a 25 cent piece on the keyboard to appease the computer gods – no change.

Yup: cleared cache and cookies. Deleted password from desktop T-Bird repository, but the new one is not recorded. Changed authentication from OAuth2 to Normal and back again- no change

Yes, I waited multiple hours to try again, with no luck.

Thoughts ????

Hello,

I received a new laptop with Ubuntu 24.04 and I'm trying to install Thunderbird. I have tried snap, flatpack, the downloaded package and nothing works. The only one that worked so far is https://www.omgubuntu.co.uk/2024/08/install-thunderbird-deb-not-snap-in-ubuntu-24-04 but this results in a different (?) thunderbird being installed, thunderbird-esr and there is no icon in the dock and I cannot pin it in the dock, which is a bit annoying. I saw there are other people having the same issue as me https://ubuntu-mate.community/t/cannot-install-thunderbird-because-it-is-not-allowed-by-dot-thunderbird-plug-rule/28878/13 https://askubuntu.com/questions/1538919/ubuntu-24-02-error-installing-thunderbird

The command `$sudo snap install thunderbird` gives the following error `error: cannot perform the following tasks: - Mount snap "thunderbird" (609) (installation not allowed by "dot-thunderbird" plug rule of interface "personal-files" for "thunderbird" snap)`

I also tried various commands offered in response to the questions linked above `$snap connections thunderbird` returns `error: snap "thunderbird" not found`

`$snap interfaces | grep personal` returns `119::personal-files firefox:dot-mozilla-firefox 'snap interfaces' is deprecated; use 'snap connections'.`

`$snap version` returns `snap 2.67 snapd 2.67 series 16 ubuntu 24.04 kernel 6.8.0-51-generic`

`$snap list --all thunderbird` returns `error: no matching snaps installed`

I also tried via the Ubuntu "App Center" and the Install button just keeps coming back. I expect it's running into the same error I have via the terminal and doesn't give any feedback in the graphic interface.

Please let me know what I must do to install Thunderbird via snap.

Thank you, Caroline

Hello,

I am running Thunderbird 140.1.1 esr on a Win 10 Pro laptop. In the past, when I inserted an image into an email, Thunderbird offered to resize that image. Now, it just inserts the image, even if it is very large, and doesn't give me that option anymore. So I need to first resize it before adding it.

Is there a setting that will allow the resizing, or has Thunderbird changed how it handles inserted images. I tried the "Advanced Edit" option, but those changes don't "take" and the image is inserted as is.

Also - when I do try to add an image - the inbox becomes the primary window and I need to "find" the compose page to see the email. That didn't used to happen either.

Thanks for any help!

TN

I apologize in advance for the language, I'm writing from a translator. Thunderbird on several accounts, every few days requires a password ... "login to the server failed, enter a new password". Just in case, I changed the passwords on these accounts (with the option to remember), a few days of peace and again the problem. However, logging in with the old passwords before and the new ones now on the server is no problem at all.

I reinstalled TB but unfortunately it doesn't help. The same on the stationary and laptop, what could be the problem? Currently, email is available only on the server, I do not have access to Thunderbird.

UNABLE TO RE-ADD MAIL ACCOUNTS TO THUNDERBIRD For the last three or four months I have been getting two separate messages in the bottom of the screen when opening Thunderbird on my laptop. "GMAIL settings are out of date" and "Yahoo settings are out of date". Then, a about a month ago when I opened Thunderbird I noticed that it was trying to download almost 3000 Gmail emails. I had always believed that only new Gmail messages would download on start up? Whilst this was happening it was impossiblle to do anything on my laptop as I had limited internet access. The only way I could see to stop this was to delete my Gmail account from Thunderbird. When I opened Thunderbird I continued to get the messages "settings are out of date" for each of my mail accounts. So I deleted my email accounts from Thunderbird with the intention of re-adding them. I then downloaded and re-installed Thunderbird to ensure I was on the latest version. I then tried to re-add my mail accounts, letting Thunderbird find and load the correct email settings for each account but I now get an error message saying "Unable to Log In at Server. Probably wrong configuration, username or password". Refer to attached screenshot. I can log in to my Mail Accounts OK using Firefox so I know my username and password are correct. I also tried adding my mail accounts manually in Thunderbird but I contiue to get the same message. I am unable to add my mail accounts to Thunderbird and I have run out of ideas regarding diagnosis and resolution. I need help please.

I'm in the process of cleaning up Thunderbird e-mail before moving to a new computer. I started with 11,593 e-mails in my Inbox and 7,799 e-mails in my Sent folder. I'm now down to 7,634 in my Inbox and 4,965 in my Sent folder. I've allocated 2 weeks for this process and found that it's taking me about 3 hours per day to meet my daily goals. I'm finding that I'm spending at LEAST half the time responding to "Empty-Trash/Compact-folders" requests. There are times I can delete 50 e-mails at a time without getting a request. Other times I will try to delete ten e-mails and get the request. With the old version of Thunderbird I could literally delete hundreds of e-mails at a time. Can you help? Russ Bukwa Yardley, PA ps. I have intentionally given you specific numbers. Based on my software- and test-engineering experience, I speculate you need to create a stress test to solve this nagging problem.