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Gray screen shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com

Hello, This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.co… (read more)

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

Asked by petarl 6 months ago

Answered by Denys 4 months ago

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How do I update my credit card information stored in Firefox?

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old ac… (read more)

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old account number and it insists on auto-filling my cancelled card number when placing an order on line. How do I update my credit card information, or how do I delete the cancelled card number?

Asked by bruceleavitt 6 months ago

Answered by Paul 6 months ago

Bookmarks Not Appearing On Homepage (Mobile)

I'm trying to add Desmos Graphing Calculator to the bookmarks on the homepage. I have that setting turned on but Desmos doesn't appear even though I have it bookmarked. I… (read more)

I'm trying to add Desmos Graphing Calculator to the bookmarks on the homepage. I have that setting turned on but Desmos doesn't appear even though I have it bookmarked. In fact, when I bookmark Desmos, it removes websites from appearing on the bookmarks homepage. I have a feeling it's because I hit "remove" on the bookmark on the homepage instead of hitting "delete" on the bookmark in the bookmarks folder, but then how do I undo that?

Asked by Watching Forests 5 months ago

Last reply by majedaljapre21 2 months ago

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java script is not working even though in settings it says it is enabled.

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me tha… (read more)

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me that they need javascript enabled in order to work.

Asked by c.hixson 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

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GoDaddy domain email account on Thunderbird email client

Need help setting up my domain name with godaddy and Thunderbird email client. need to get DNS Records from godaddy also. Having more trouble with this than I should, I t… (read more)

Need help setting up my domain name with godaddy and Thunderbird email client. need to get DNS Records from godaddy also. Having more trouble with this than I should, I think. I have already setup an email account on Thunderbird with earthlink/mindspring and icloud. No problems at all, in fact, both were very simple. But no so much with the domain name and godaddy. Any assistance will be greatly appreciated.

Asked by Priscilla 6 months ago

Answered by Roger Reed 5 months ago

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Firefox Constantly Crashing

I've gone through the various troubleshooting options over the last month or so and Firefox is still crashing constantly for me, even in Troubleshooting mode. The tabs cr… (read more)

Asked by berylvanness 6 months ago

Last reply by jonzn4SUSE 5 months ago

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Colors bleeding through

I recently installed Win 11 on a new Acer Aspire (with MSI MAG244F monitor) but the issue seems to be present on my Acer Nitro 5 with built-in monitor as well. I don't t… (read more)

I recently installed Win 11 on a new Acer Aspire (with MSI MAG244F monitor) but the issue seems to be present on my Acer Nitro 5 with built-in monitor as well.

I don't think it's an Acer issue but I am only running Win 11 on the two Acer machines. If I open a web page with colored graphics or pictures and then drop down a menu of the browser (bookmarks, etc.) the colors of the graphics bleed through. It's annoying and somewhat obstructive. It does not occur if a window from a different app is opened on top of the browser window no matter how bright the colors are.

I attached a few edited screenshots to show the issue. The edits are only to cover personal information etc.

The issue seems to be color saturation and does not occur on my other Win 10 machines or in other browsers. Not even the same version Firefox on the Win 10 machines.

Is there a way to increase the opacity of the drop downs or lower the color saturation in the Firefox browser?

Asked by Rich Caladie 6 months ago

Answered by TyDraniu 6 months ago

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How to 'Clear' or 'Delete' Private Tab entries/items in the History 'Recently Closed Tabs' field.

Firefox claims does NOT save site/URL visit information while in Private Mode. And I thought that was true. However, I just discovered that Firefox DOES SAVE Private Mode… (read more)

Firefox claims does NOT save site/URL visit information while in Private Mode. And I thought that was true. However, I just discovered that Firefox DOES SAVE Private Mode URL/Site visits - in this specific place. I don't know how long the history will be saved - it looks like at least as long as the Window is open. I want to keep most of my open Private Tabs open - but want to Delete/Clear the ones I'm done with. I thought/understood that Private window/tab/visit info was not tracked/saved - and it's not saved in History, or Searchable. But it appears that this doesn't apply to the Recently Closed Tabs MenuItem. And there seems to be NO 'delete' or 'clear' option for this field. I can't find any reference to the subject in the Forum or Articles. The picture I've attached is NOT of the Recently Closed Tabs while in Private Browsing, but is the same MenuItem and field contents. Thanks for your interest. I'm hoping someone can help me figure out how to delete/clear this specific history.

Asked by Antiquetuck 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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where is Java script

Some sites ask me to turn on Java Script but I can't find it anywhere. I tried searching about:config but it didn't work. I also went through settings and it wasn't there… (read more)

Some sites ask me to turn on Java Script but I can't find it anywhere. I tried searching about:config but it didn't work. I also went through settings and it wasn't there either

Asked by Джон Лоуренс 6 months ago

Last reply by Paul 6 months ago

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Collections (142.0.1)

Collections bookmarks on the Firefox for Android homepage. I have Firefox sync. I have many regular bookmarks. Collections bookmarks from Android or obviously not avail… (read more)

Collections bookmarks on the Firefox for Android homepage. I have Firefox sync. I have many regular bookmarks. Collections bookmarks from Android or obviously not available or synced with my Firefox for desktop. Are they synced or backed up at all anywhere? I cannot find them other than inside Collections. If I uninstall Firefox on my Android, Google Pixel phone and reinstall it will everything in the homepage collections be lost?

Asked by dw 6 months ago

Answered by TyDraniu 6 months ago

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Private window google searches return in the regional language and not the one I set for both mozilla and my google account

My primary google account's language is set to english. If I search normally, then the results are shown in english. If I open a private window and search in google, the … (read more)

My primary google account's language is set to english. If I search normally, then the results are shown in english. If I open a private window and search in google, the results will try to be in the regional english and google asks if I want to switch to english every time.

Asked by bereo 6 months ago

Last reply by Agent virtuel 4 months ago

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Pocket

I just discovered that Pocket is gone, and I got no notice that it was going away. I've searched the articles on how to export the contents, but they just send me into a… (read more)

I just discovered that Pocket is gone, and I got no notice that it was going away. I've searched the articles on how to export the contents, but they just send me into a circle of links with no useful instructions. Since the Pocket icon is no longer there, I have no way to get into it. I really need to recover those sites because I saved them for a reason but don't remember their URL's.

Asked by Daddyo37 6 months ago

Answered by Paul 6 months ago

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Fire Button What and where is it????????????????

From: [ or ] To: "Conrad Szablewski" <etcetcetc73@earthlink.net> Subject: [ DuckDuckGo Privacy Weekly ] For Aug 28, 2025 Date: Aug 28, 2025 8:43 AM DuckDuckGo Priva… (read more)

From: [ or ] To: "Conrad Szablewski" <etcetcetc73@earthlink.net> Subject: [ DuckDuckGo Privacy Weekly ] For Aug 28, 2025 Date: Aug 28, 2025 8:43 AM

DuckDuckGo Privacy Weekly

   DuckDuckGo Privacy Features: The Fire Button [duckduckgo.com]
   Ever wish you could wipe the slate clean online? Our Fire Button burns away traces of websites that you’ve visited (like cookies and website caches), browsing session information (like open tabs and URL history), and permissions you’ve granted to websites (like geolocation, camera, and microphone settings).

Asked by etcetcetc73 6 months ago

Last reply by Agent virtuel 6 months ago

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Not sure how to disable the AI summarize pop-up after disabling the AI summarizer

Hello, I disabled the AI summarizer almost immediately after seeing it because: It was not able to summarize the page It blocked the information I actually needed to s… (read more)

Hello,

I disabled the AI summarizer almost immediately after seeing it because:

  1. It was not able to summarize the page
  2. It blocked the information I actually needed to see on the page

However, shortly after disabling it I got a pop-up ad advertising the feature! (attached)

Related Question: Want to remove or disable AI summarizer

Asked by Mozilla746 6 months ago

Answered by TyDraniu 6 months ago