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  • Archived

Frequent crashes and freezes

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. F… (read more)

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. Freezes happen most often when browsing Reddit, and also when watching Youtube, but crashes and freezes can happen on almost any website.

I have tried changing profiles, refreshing and uninstalling/reinstalling, but the problem persists and seems to be getting worse over time.

Here are some recent crash reports:

bp-3d92e88d-bdc6-4629-a869-899650250219 bp-c57e72ab-a6e5-47d4-abeb-d5ce90250219 bp-b66a1b94-6392-4fc7-a2d9-4b9ee0250219 bp-2544016d-d918-4027-9b0e-de75e0250219 bp-23ca9aa4-0934-4f23-b2e1-0390a0250219 bp-9ea6fa00-c531-428e-b276-ad3760250219 bp-4b4316fd-ccb3-4787-877b-50ed40250219 bp-fe9ecc18-35dd-4654-b0e9-45ce00250219 bp-5447133c-6fe3-43fd-800a-dbdf10250219 bp-bb92230d-09b1-4920-8cc9-355940250218 bp-a98b5c50-bddb-4693-9199-ecc500250218 bp-0089dc50-da47-4be2-8e72-0dc8f0250218 bp-57364330-d723-4f8d-85dc-f31250250218 bp-2dbcdad1-a7de-4835-ba86-335e20250218 bp-bc7ca88c-c9b2-453c-9774-537b40250218 bp-b98c0da6-12e5-4332-a6e2-4c8680250218 bp-c4e7ff86-5cc6-43d3-aac8-81ce90250218 bp-07fb322d-1f54-478f-8f2f-3db690250218 bp-9670fc71-d8d7-48db-805a-7e8a90250218 bp-862d4443-8773-48c8-a09d-de9780250218 bp-3a7354bc-3fec-44b2-a802-f54de0250218 bp-c6b3cfac-61e4-444e-88e3-02f220250218 bp-9fc98135-55df-4746-8fbd-dd5530250218 bp-422b8b89-a540-4cad-8c1c-d11a00250218

Will be grateful if someone can help me get to the bottom of this Thanks

Asked by eldensymbiosis 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Lost Bookmarks following Microsoft upgrade (?)

Lost Bookmarks after Microsoft upgrade(?) Since I'm using the latest version of Windows I don't know what to call what happened that came by way of Microsoft. So far as I… (read more)

Lost Bookmarks after Microsoft upgrade(?) Since I'm using the latest version of Windows I don't know what to call what happened that came by way of Microsoft. So far as I know, I'm the only one reporting this. It would seem that if this was a change initiated by Microsoft it should have affected millions of users.

Asked by Mozilla 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Menu bar on MacOS obscured by FF 135.0.1

Hello, ever since I upgraded MacOS to 15.3.1 and Firefox to 135.0.1 the top menu bar seems to disappear. I do not know which is the culprit, but on MacRumors (https://www… (read more)

Hello, ever since I upgraded MacOS to 15.3.1 and Firefox to 135.0.1 the top menu bar seems to disappear. I do not know which is the culprit, but on MacRumors (https://www.macrumors.com/) you'll find several others with the same experience.

My personal observation is that it seems to happen on various Silicon hardware (tried 3) and when multiple tabs are active.

The bug is no showstopper, but to proceed you got to click on the (invisible) menu bar in the upper left. Thanks for reading.

JOOP!

Asked by Sciuriware 1 year ago

Last reply by Sciuriware 11 months ago

  • Archived

trying to find and delete 'addons.mysafe-search.net'

Avast reports that it has secured the threat of 'addons.mysafe-search.net' which tries to start when i open Firefox. I've been unable to find any reference to the site an… (read more)

Avast reports that it has secured the threat of 'addons.mysafe-search.net' which tries to start when i open Firefox. I've been unable to find any reference to the site anywhere on my PC so cannot uninstall it.

Asked by tbag 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Superscript Glitch on OWA

Hi, I've been getting a glitch while typing emails in Outlook Web Access for the last couple of days where superscript type in dates looks like the image attached. It wa… (read more)

Hi,

I've been getting a glitch while typing emails in Outlook Web Access for the last couple of days where superscript type in dates looks like the image attached. It was working fine until sometime this week. I've tried using Microsoft Edge and the issue doesn't happen so I'm thinking it might be browser specific.

I'm running Firefox Version 135.0.1 (aarch64) on a Mac Studio with Sequoia 15.3.1 (24D70).

Can you advise please?

Thank you very much.

Calum.

Asked by Calum Murray 1 year ago

Last reply by markwarner22 1 year ago

How can I suppress the Control-T firefox keybinding?

I often hit ^T (control-T) in firefox without meaning to, because I use that chord in other applications a lot. In firefox it opens a new tab, which is almost never what… (read more)

I often hit ^T (control-T) in firefox without meaning to, because I use that chord in other applications a lot. In firefox it opens a new tab, which is almost never what I want. I'd like to suppress that keyboard shortcut. I tried doing it using vimium (unmap <c-t>) but that has no effect.

Thank you, Silvio

Asked by levy3 4 weeks ago

Last reply by Mark 3 weeks ago

  • Archived

I can not remember my Sync password

I can not remember my Sync password and it will not let me change it. Every avenue is blocked by a pop up window asking me for the password that I forgot!! This is insan… (read more)

I can not remember my Sync password and it will not let me change it. Every avenue is blocked by a pop up window asking me for the password that I forgot!! This is insane!

Asked by trialsize7@yahoo.com 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

lost bookmarks

Got new desktop and cannot retrive my bookmarks. Granted old machine was 16 yrs old. I'd figure Firefox would have have a back up system. I'm 70 years young and this has … (read more)

Got new desktop and cannot retrive my bookmarks. Granted old machine was 16 yrs old. I'd figure Firefox would have have a back up system. I'm 70 years young and this has got me scraching my head!!!! Not a computer expert. Thanks George

Asked by GHABERSTROH 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago