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I'm getting mesage "Secure Connection Failed"

Hello. I was reading Quora.com web site on my notebook in Firefox (110.0.1 64-bit) normally, then I got power outage. When electricity returned and I tried to open it aga… (read more)

Hello. I was reading Quora.com web site on my notebook in Firefox (110.0.1 64-bit) normally, then I got power outage. When electricity returned and I tried to open it again, browser didn't open it and I gave me message:

Secure Connection Failed

An error occurred during a connection to www.quora.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I've tried to get support from Quora.com how message said, but they told me "this error does not originate from our website". And gave me some suggestions - "The easiest way to fix this secure connection error is to reset the Firefox settings." I've performed "Refresh Firefox", but problem persists. I don't use VPN. Can anyone please help me with this problem?

Asked by 7730200 2 years ago

Answered by 7730200 1 year ago

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I can't save files in Firefox

Firefox worked perfectly, but since a few days I can't download anything. I'm using Mozilla Firefox snap for Ubuntu 22.04, version 110.0.1 (64 bits) canonical-002 - 1.0 W… (read more)

Firefox worked perfectly, but since a few days I can't download anything. I'm using Mozilla Firefox snap for Ubuntu 22.04, version 110.0.1 (64 bits) canonical-002 - 1.0 With Chrome everything works perfectly so I assume it's a problem from Firefox.

When I open a PDF, a MP3 or any file, the "save" option doesn't display anything. Usually it opened a dialog where I could choose the folder where I wanted to download the file, but now I have nothing.

I have only 4 extensions: - adblocker ultimate - duckduckgo privacy essentials - vuejs dev tools - zotero connector

I always had them and I never encountered any problem.

Asked by DJ Caësar 9114 2 years ago

Answered by DJ Caësar 9114 2 years ago

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Firefox refusing Primary Password

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based… (read more)

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based password managers, by setting up a Primary Password. I choose to use an easy to remember 8 word long passphrase as my Primary Password. I noted down the passphrase in my diary. Due to problem while loading YouTube, I decided to restart Firefox by going to about:profiles and selecting "restart normally". This issue where Firefox starts to struggle connecting to internet is a relatively common occurrence on my Firefox install, and restarting Firefox fixes the issue. When Firefox restarted, I was prompted to enter the primary password. I confidently entered my passphrase, but it was rejected. I tried to typing to it more carefully several times. I got my diary and checked it to make sure I was entering the passphrase correctly. Following troubleshooting steps on a similar thread, I restarted firefox, no luck. I than rebooted my computer, issue persisted. I decided to restart Firefox with extensions disabled, and also in troubleshooting mode. Firefox still rejects my passphrase. I have my Firefox account synchronized with two Android phones. Will reinstalling Firefox and syncing with my Firefox account solve the problem? In a similar troubleshooting thread, renaming key4.db and logins.json is suggested. However, it has not been explained very clearly. My logins.json file was modified an hour before disaster, even though I had made no changes to any of my logins or the master password. Is my logins.json corrupted causing the issue? I will like to point out a design flaw in Firefox which might have caused the issue. I usually want to see what I am typing when I am entering an encryption password. This is to make sure that I don't mistype something. However, in Firefox Primary Password configuration window, there is not option to see what you are typing. Firefox relies on low probability of typing the wrong password twice. I don't think devs should be so worried about shoulder attacks to not even allow users option to view what they typing. My case might be that low probability situation where I made the same mistake while typing the passphrase twice.

Asked by sushreysrivastava1999 2 years ago

Answered by sushreysrivastava1999 2 years ago

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I cannot unpin Firefox from the taskbar

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 1… (read more)

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 10 and Windows 11', but it seems to be out of date. It says to right-click on the icon and click on `Unpin from taskbar', but there is no such item in the right-click menu any more.

I know that it became difficult to unpin the Firefox icon about a year ago. I got a new PC recently and installed Firefox, but I could not remove the icon. Then realised that I should have done this during installation, by using 'Custom installation' and unticking the 'Icon on taskbar' option. I searched the web for clues and found none, so I uninstalled and reinstalled, which was a nuisance.

Some months later, I have just installed the new version 110.0.1, but I forgot to use 'Custom install', with the result that the icon is back on the taskbar. Again I have searched the web, and again no success. I tried reinstalling V110.0.1 on top, using 'custom install' this time --- I could switch off the 'Icon on taskbar', but the icon is still there.

I don't want to uninstall-reinstall this time because I have now configured Firefox as I want it, so that would waste a lot of time --- and I will probably forget again sometime in the future.

I am sure that Firefox has not done this deliberately, because they are always so much on the user's side.

QUESTION: How do I unpin the Firefox icon from the taskbar without uninstalling? I have an idea that there is a registry hack that will achieve this.

Asked by bill292 2 years ago

Answered by TechHorse 2 years ago

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Yahoo Mail is not an option in mailto settings

If I click on any "mailto" link the only options are Gmail or Firefox. If I go into Settings and choose applications then content type: mailto the same options are there… (read more)

If I click on any "mailto" link the only options are Gmail or Firefox.

If I go into Settings and choose applications then content type: mailto the same options are there- nothing for Yahoo Mail.

It used to be there, now it has gone.

Using version 110.0.1

Is there any way to manually add Yahoo mail to Firefox?

Asked by mk869 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Your browser is being managed by your organization

I've tried resolving this issue after looking at various solutions here on this site as well as other sites. The message "Your browser is being managed by your organizati… (read more)

I've tried resolving this issue after looking at various solutions here on this site as well as other sites. The message "Your browser is being managed by your organization" shows in my settings, However, when I go to the Policies thread in the registry - whether it's under Local Machine or Local User - there is no policy registry entry for Firefox or Mozilla.

Please advise. This is really annoying.

Thanks in advance.

Asked by SignmeUplease 2 years ago

Last reply by cor-el 1 year ago

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SuperCookie or PUP ----possibly malicious.

Hello , This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not deleted by normal means. HSTS is another word f… (read more)

Hello ,

This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not

deleted by normal means. HSTS is another word for them. This one is owner@realserv.com which can redirect your browser and is mainly to spread adds: It can also read info on your computer;however I am having no problems from it that I know of and have discussed it with others that say it is not malicious and is in fact a Microsoft file. In any case I have found a site to offers a way to remove it.

https://sensorstechforum.com/realsrv-virus/#what-is-realsrv-

I only use Firefox but in following the directions given I was unable to remove it. The page was probably written before all the changes to Firefox.

Can you advise on this subject? Firefox is latest version.

Thanks Paul

Asked by Paul Ellis 2 years ago

Answered by Paul Ellis 2 years ago

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Portable Firefox 111 and 112 Won't Start

I've been using the portable version of Firefox for years. Every release up to 110 has worked great. But release 111 and 112 won't start. (edited title that add 'portab… (read more)

I've been using the portable version of Firefox for years. Every release up to 110 has worked great. But release 111 and 112 won't start.


(edited title that add 'portable' - c)

Asked by vbpyvpdyyztlafeutz 1 year ago

Last reply by Terry 1 year ago

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sync instructions shown on (firefox windows 11) how to sync my android devices are totally wrong

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 1… (read more)

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 12 Phone's Firefox 110.1.0, and other pcs. A window popped up giving instructions how to sync my phone, as follow:

      • Sync Firefox on you phone or tablet. 1) open Firefox on your Mobile Device. 2) Go to the menu (<ios>&<android>menu examples shown) and tap sync and save data. 3. Tap ready to scan and hold your phone over this code.***

I'm 73, have used Firefox since first release in 2004. In all these years I have never seen SYNC in the instructions to "sync and save and to point the phone at a barcode-thingy" or at least not in this world. The instructions made it seem like SYNC was right there to see, but I had to dig thru layes of options to finally find it. You can blaim it on my 73 yr old brain, I guess, but nothing like these instructions exist in Windows or Android firfox. What in the world are your programmers smokin' these days. I would just as soon open up Edge or Chrome and did up the passwords I need to log into my banking and creditcard accounts...heck, it seems like MAYBE I should just dump Firefox after almost 20 years and just use those other browsers. At least there instructions are much simpler that this ol' man can follow. Please have someone review your published helps info on your webpages, and help those Sr. citizens like me to more easily find what we need without calling up grandsons or granddaughters for help (their parents are worse than I am at most techy stuff!) Chalmers

Asked by Chalmers H. Davis, Jr. 2 years ago

Last reply by Riverfreddy 1 year ago

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All typed text appears blue until I press space.

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search… (read more)

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search bar as well, and search suggestions and autocomplete doesn't work whenever it happens.

Asked by leeharam2004 2 years ago

Answered by leeharam2004 1 year ago

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why has my browser decided that my searches should be done in the address bar. I never do searches from the address bar. please change that or tell me how to go back to searching in the search bar instead of the address bar

bold textwhy has my browser decided that my searches should be done in the address bar. I never do searches from the address bar. please change that or tell me how to go … (read more)

bold textwhy has my browser decided that my searches should be done in the address bar. I never do searches from the address bar. please change that or tell me how to go back to searching in the search bar instead of the address bar

Asked by dgc001 2 years ago

Last reply by eu514 1 year ago

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How to disable "Warning: Potential Security Risk Ahead"?

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works. security.certerrors.mitm.auto_enab… (read more)

Windows 11 x64, Firefox 110.0.1. HTTPS-only mode disables. OCSP enabled. I've tried playing around with these flags, nothing works.

  • security.certerrors.mitm.auto_enable_enterprise_roots
  • security.certerrors.mitm.priming.enabled
  • security.ssl.enable_ocsp_stapling
  • security.insecure_field_warning.contextual.enabled
  • security.certerrors.permanentOverride
  • network.stricttransportsecurity.preloadlist
  • security.enterprise_roots.enabled

Do not recommend me to click Advanced -> Accept the Risk and Continue. I want to disable the warning forever for all the hosts. For example, Chrome supports flag --ignore-certificate-errors, I need something like this.

Asked by kevneenhz 2 years ago

Last reply by stoonguy1948 1 year ago

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moving tab to another window

Why do you make it so fxxxxxx hard to ask a question??????? In the tab info it says, If you want to move a tab from one Firefox window to another, click on the tab and … (read more)

Why do you make it so fxxxxxx hard to ask a question??????? In the tab info it says, If you want to move a tab from one Firefox window to another, click on the tab and drag it to the tab strip of another Firefox window.

What the xxxx does that mean????? There is no tab strip!! There is no obvious place to move it! These are bad instructions! When you write instructions read them over and make sure they are complete! Have somebody that doesn't know anything read them and see if they can follow them!

Asked by Redgreen 7 months ago

Last reply by cor-el 7 months ago

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Can't Update Firefox

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking f… (read more)

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking for updates, but I can't get passed that point. I get this error message stating "Failed to check for updates."

Chrome was giving me much of the same issue, I've allowed GoogleUpdate on my firewall rules, restarted the PC and tried again. Still got the same error message. I have no other antivirus software installed on this device other than the Windows Defender default app. Firefox hasn't told what I should be allowing past my firewall so I haven't tried anything similar for Firefox.

I also tried uninstalling Firefox, but when I tried to reinstall, I couldn't finish that process because clicking on Download Now led me to this error message stating "Hmm. We’re having trouble finding that site.

We can’t connect to the server at download.mozilla.org."

I assumed this was maybe a DNS issue. I tried a DNS flush but that also was ineffective. I tried changing my DNS servers to 1.1.1.1 and 1.1.1.2, also tried other known DNS servers but that didn't work either.

In the meantime, I'd like to at least get an offline installer going because my current version is 110.0.1.

Thank you.

Asked by kimberly9 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Fiefox compatibility with LinkedIn

In the last week when I open LinkedIn in Firefox it hides the contents of the LinkedIn Navigation panel. If I click on the blank panel some of the links are still there b… (read more)

In the last week when I open LinkedIn in Firefox it hides the contents of the LinkedIn Navigation panel. If I click on the blank panel some of the links are still there but not all of them. I found an article and I cleared my history and exited out of everything. When I signed back in - it worked for that evening. When I logged back in the next day the problem was back. It is a recent issue. How can I fix this please?

Asked by jilli1 2 years ago

Last reply by d. 1 year ago

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Secure Connection Failed

Secure Connection Failed An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length. Error code:… (read more)

Secure Connection Failed

An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Getting above error even for google .com, and even other secured SSL websites, not able to use mozilla browser at all please help.

Asked by salunkhe.sandeshm 1 year ago

Last reply by Paul 1 year ago

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Toolbar too large in Firefox 113

I have Firefox 113 on a 14" laptop. The toolbar takes up 1/3 of the height of the screen, which I find intolerable and an obstacle in my work. According to my research, t… (read more)

I have Firefox 113 on a 14" laptop. The toolbar takes up 1/3 of the height of the screen, which I find intolerable and an obstacle in my work. According to my research, there is no way to adjust the height of the toolbar only. I have a vision problem and need to have fonts a certain size. Any reason why I wouldn't go back to Firefox 110? I have 110 on another 14" computer and it looks great.

Asked by PineGrove36 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I open Firefox and bypass my home pages (on iMac)

Hi. I have about 15 home pages set to open when I open Firefox. I read the news, catch up on a few sites and have various jobs and tasks to complete. But whenn I've don a… (read more)

Hi. I have about 15 home pages set to open when I open Firefox. I read the news, catch up on a few sites and have various jobs and tasks to complete. But whenn I've don all that, and close down Firefox, each time I open Firefox again to search for something etc, all 15 of my startup pages open up and I have to manually close them all down.

On Windows 11, all I need to do it right click the firefox icon and select open new tab. This is great, it opens Firefox with just a single new tab open. But on my iMac, this option is missing.

How can I re-open firefox with just a blank tab - or even just one specific page like Google?

Asked by XyZed 2 years ago

Last reply by XyZed 2 years ago

  • Archived

TopSitesColumns?

Hey there! I am looking for a setting that sets the columns in the new tab page. i know about: "browser.newtabpage.activity-stream.topSitesRows" This is the same as goin… (read more)

Hey there! I am looking for a setting that sets the columns in the new tab page.

i know about: "browser.newtabpage.activity-stream.topSitesRows" This is the same as going to the settings and changing it in the drop down menu.

Is there something that can set the quantity of columns?

Asked by careca 2 years ago

Last reply by careca 1 year ago

  • Archived

Group Policy define exceptions for cookies and site data

In our organization, we enforce through group policy to clear cookies and site data each time the browser is closed. I see there's an exception list to define certain sit… (read more)

In our organization, we enforce through group policy to clear cookies and site data each time the browser is closed. I see there's an exception list to define certain sites that it will not clear cookies or site data. Where in group policy can this exception be set.

This option can be seen (allow) from the article here under Block cookies and site data for more than one website > Step 3 https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox

Thanks,

Asked by Robert.Fitzgerald 1 year ago

Last reply by Mike Kaply 1 year ago