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  • Solved

Unable to download to desktop by default in settings

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Dow… (read more)

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Downloads" folder. Very irritating. So now I click the "always ask" checkbox in settings. Is this a bug or a feature???

Asked by Bill.Pigg 3 months ago

Answered by TyDraniu 3 months ago

Duplicate downloads

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know… (read more)

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know if it is connected. FF version 138.0.3 (64-bit). How can I prevent this please?

Asked by simon.c.lord 5 months ago

Last reply by James David 2 months ago

  • Archived

Can't uncompress download of Firefox 135.0

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing. curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?produc… (read more)

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing.

curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-latest-ssl&os=linux64&lang=en-US" && tar -C /tmp -xjf /tmp/firefox.tar.bz2 firefox

Starting with 135.0 the tar command fails with:

bzip2: (stdin) is not a bzip2 file.
tar: Child returned status 2
tar: Error is not recoverable: exiting now 

134.0.2 works: curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-134.0.2....

A couple questions: - What has changed? Is there some other way we need to download and uncompress? - Is there any documentation of the supported query params for https://download.mozilla.org

Thanks, Paul

Asked by pwbennet 9 months ago

Last reply by NoahSUMO 9 months ago

  • Archived

S Mode

Anyone know if the Firefox app will be in the Microsoft Store soon for download? I bought a new computer and if I download the app from the website I will permanently b… (read more)

Anyone know if the Firefox app will be in the Microsoft Store soon for download?

I bought a new computer and if I download the app from the website I will permanently be taken out of S mode (I’m sure you guys are aware of this issue).

Im hoping the app will be available through the Microsoft Store very soon because I only use the Firefox browser on all of my other devices.

Is there a way around it other than permanently switching out of S mode and downloading? I’m aware I can do that but prefer not to.

Thank you!

Asked by TwinNicole 6 months ago

Last reply by James 6 months ago

pdf files automatically saved to desktop

When I open a pdf file it is automatically saved to my desktop, which is my selected location. I have also checked the always ask where to save files. In settings I have … (read more)

When I open a pdf file it is automatically saved to my desktop, which is my selected location. I have also checked the always ask where to save files. In settings I have indicated I want pdf files to be opened by Foxit Reader. Other files set to ask open or save.

I also have gone in into about:config and set browser.download.open_pdf_attachments_inline to true based on a previous reply in this forum about this issue.

What can I do to stop the PDF files from being automatically saved to my desktop?

Asked by tjsyrek 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Can't download anything (including extensions). Wont work in safe mode, wont with extensions disabled

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googl… (read more)

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googled what to do and my answer was: Disable extensions, start in safe mode, clear cookies, clear history, clear download history. I did all that and I can still not download. I restarted my computer and nothing changed. on FF version 136.0.2

Asked by Andy Wallisch 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Firefox does not ask me where I want to save my downloads.

I have my Firefox browser set to ask me where I would like to save my downloads. However, it never asks me. It just automatically sends everything to my downloads folder … (read more)

I have my Firefox browser set to ask me where I would like to save my downloads. However, it never asks me. It just automatically sends everything to my downloads folder then opens the file in a new window. I then have to go into my downloads folder and save it where I want to save it. So I must go through the saving process twice. Given that I download a lot of files for my business, this gets real old real quick. I don't have this problem with Chrome. I would like to stick with Firefox, but I'm going to have to make a change if I can't get this issue fixes.

Asked by mattymoe 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Solved

"Always ask you where to save files" - but it's not asking

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, i… (read more)

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, if I try to download a file from Google Drive. Is anyone else having this problem? Is there something I can do about it?

Asked by Barubiito 2 months ago

Answered by MarkRH 2 months ago

Download Pop-up UI Issue

Posted this in Google Play Store reviews and was told to post here: Frustrated with latest update to the download UI. When you save an image for example, the Download Pr… (read more)

Posted this in Google Play Store reviews and was told to post here:

Frustrated with latest update to the download UI. When you save an image for example, the Download Progress and Download Complete pop-up can be swiped away to hide the pop-up before it naturally fades, but the area of the screen it occupied remains uninteractable for a period of time anyway. If you try to tap anything in that area, or swipe to scroll a page by starting the swipe in that area, nothing will happen. It's as if the pop-up is still there, just not visually. Hoping this gets fixed.

Additionally, it seems awkwardly difficult to swipe away the pop-up as well, requiring almost an entire screen width of swipe to make it properly disappear.

Asked by alpha.kenny1 1 month ago

  • Archived

Downloads Often are Very Slow to Download, and Stops General Searching Until Cancelled

Hello, Can you please assist with the following download issue? Firefox often, though not always, is very slow to download files, and when this occurs, I am unable to s… (read more)

Hello,

Can you please assist with the following download issue?

Firefox often, though not always, is very slow to download files, and when this occurs, I am unable to search by others tabs etc. I can download the same file using Edge on the same computer "instantaneously". Firefox returns to normal operation ~ 10 seconds after I cancel the download.

I unsuccessfully attempted to search for solutions.

Thanks and regards.

Asked by settingsaver 7 months ago

Last reply by settingsaver 7 months ago

Settings/applications

When I didn't know what I was doing, within Settings for Firefox desktop browser for Windows 10 where you can make associations for file types or applications, I began p… (read more)

When I didn't know what I was doing, within Settings for Firefox desktop browser for Windows 10 where you can make associations for file types or applications, I began putting choices in that I felt made sense at the time. I don't think I've made the best choices and I would like to change that entire section with the heading Content Type to the defaults that would have appeared in the Action column. Is there a way I can return the defaults only for Content Type without resetting everything in the browser to the state it was first in before I began customizing some areas? Thanks.

Asked by JP 5 months ago

Last reply by Ed 4 months ago