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Firefox keeps crashing

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Bu… (read more)

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Build #2016068999)

Here is the error: 95dfeae4-16a9-45bd-8474-02ede37eb9dc java.lang.RuntimeException: java.lang.reflect.InvocationTargetException


java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:598) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103) Caused by: java.lang.reflect.InvocationTargetException at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:588) ... 1 more Caused by: mozilla.components.support.base.android.UnboundHandlerException: You must bind the NotificationPermissionHandler to an activity at mozilla.components.support.base.android.NotificationsDelegate.requestNotificationPermission(NotificationsDelegate.kt:125) at mozilla.components.support.base.android.NotificationsDelegate.notify$default(NotificationsDelegate.kt:75) at org.mozilla.fenix.FenixApplication$initializeWebExtensionSupport$2.invoke(FenixApplication.kt:543) at mozilla.components.browser.engine.gecko.GeckoEngine$registerWebExtensionDelegate$promptDelegate$1.onUpdatePrompt(GeckoEngine.kt:63) at org.mozilla.geckoview.WebExtensionController.updatePrompt(WebExtensionController.java:75) at org.mozilla.geckoview.WebExtensionController.handleMessage(WebExtensionController.java:26) at org.mozilla.geckoview.WebExtensionController$Internals.handleMessage(WebExtensionController.java:4) at org.mozilla.gecko.EventDispatcher$3.run(EventDispatcher.java:13) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:230) at android.os.Looper.loop(Looper.java:319) at android.app.ActivityThread.main(ActivityThread.java:9063) ... 3 more

Asked by Furkan Eryilmaz 9 months ago

Answered by Furkan Eryilmaz 9 months ago

Firefox Tabs Crashing

Hi, Firefox version: 139.0.4 (64-bit) OS: Windows 11 I have been having issues where Firefox tab will just crash out for no reason it appears and it happens at random t… (read more)

Hi,

Firefox version: 139.0.4 (64-bit) OS: Windows 11

I have been having issues where Firefox tab will just crash out for no reason it appears and it happens at random times and once the tab start to crash, and I restore it, it will crash again and again. The only way tog et out of the loop is to restart Firefox.

I have tried: Refreshing/Reset, Clearing Cache and History removing all themes, disabling extensions, disabling my anti virus. Turning off hardware acceleration didn't make any different.

I currently have 2 extensions enabled: uBlock Origin 1.64.0 and Bitwarden Password Manager 2025.5.0

In the about:Crashes I have reported them all and they seem to have the same type of reasons in the Raw data/Minidump which are: EXCEPTION_ACCESS_VIOLATION_WRITE EXCEPTION_ACCESS_VIOLATION_READ

Any help as to what to try next?

Gaz

Asked by GazCBG 4 months ago

Last reply by GazCBG 3 months ago

Three dots problem only on my iPad

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab op… (read more)

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab open. But when I’m on the home page it works fine. This is only a problem on my iPad since I first installed the app. My iPad is on the newest iOS update and so is Firefox, also have the latest iPad.

Asked by Julian Schleif 5 months ago

Last reply by Muhammad Nasir 3 months ago

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Ctrl-key is stuck after some hotkeys (Bug?)

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause… (read more)

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause issues ie. when I open a new tab and try to type a new address (or search term), and Ctrl causes new hotkeys to be executed.

I've even tried launching firefox with a new profile, and on safe mode (firefox --safe-mode -p <something-else-than-usual>), so no bookmarks, cookies or extensions should be causing this, and it will still happen sometimes. The annoying part is that this seems to be an issue with performance. It happens less-often with the empty profile and safe mode, but it still happens, especially if I had just opened a new page some tab, causing the most minute thing for firefox to process.

The problem is probably not the computer specs either (below my specs). Indeed, from what I can tell, firefox does not even seem to function particularily slow in any case. Just this ctrl being stuck seems to happen.

I have also tried disabling hardware-acceleration (and explicitly enabling it), no effect.

Other interesting facts I've discovered: - This for sure does not happen in other programs and - This does not happen with the Ctrl for all the keybinds within firefox. For example, Ctrl+A (for select all) does not trigger this

From neofetch my setup is OS: Arch Linux x86_64 Host: MS-7C56 1.0 Kernel: 6.12.8-arch1-1 Uptime: 2 hours, 10 mins Packages: 2370 (pacman), 7 (flatpak) Shell: zsh 5.9 Resolution: 3840x2160 DE: labwc:wlroots WM: sway Terminal: alacritty CPU: AMD Ryzen 9 5900X (24) @ 4.951GHz GPU: AMD ATI Radeon RX 7900 XT/7900 XTX/7900 GRE/7900M Memory: 5531MiB / 32015MiB

(I have no idea why it's reporting that I'm using Sway, I'm most certainly only using labwc, maybe labwc just reports sway for some programs for compatibility) I've installed firefox from pacman, and my current version is firefox 134.0.1-1

And finally firefox --full-version Mozilla Firefox 134.0.1 20250113214611 20250113214611

I'm not sure what else I could share at this point

Asked by teascade 9 months ago

Answered by teascade 9 months ago

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Thunderbird crashes when creating a new email account

Hello, I'm using Thunderbird version 140.2.1esr (64-bit). I want to create a new account with a different email address. In the first dialog, I'm asked for my "Full Name"… (read more)

Hello, I'm using Thunderbird version 140.2.1esr (64-bit). I want to create a new account with a different email address. In the first dialog, I'm asked for my "Full Name" and "Email Address." After that, I only have the option to click "Continue." Thunderbird then crashes, and even after several minutes, it doesn't continue. I've attached a screenshot. Creating multiple accounts is actually quite common for me; I've done it several times in the past with previous versions of Thunderbird without any problems. Thank you for your support. Regards, Jürgen

Asked by juergen120 1 month ago

Answered by Rick 1 month ago

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Gah tab crash

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in tr… (read more)

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

Asked by Cory 8 months ago

Last reply by M R 3 months ago

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Facebook Messenger Video Call

For many years, I have been exchanging video calls on Facebook. Recent attempts to video call the same person I've been video calling for the past 3 years result in "yo… (read more)

For many years, I have been exchanging video calls on Facebook.

Recent attempts to video call the same person I've been video calling for the past 3 years result in "your browser doesn't support video calls"

Have I been "hacked"?

Please explain.

Could a real person answer this question for me, please? Thank you.

Asked by Mike Sibio 10 months ago

Last reply by negovaneca 8 months ago

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gah. your tab just crashed

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025… (read more)

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025, 12:16 pm View this happens at the most annoying time, I have submitted the crash reports as advised.

Asked by Anthony Gloster-Guest 9 months ago

Answered by Paul 9 months ago

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Thunderbird not responding, MacOS

I've been using Thunderbird for years. I shutdown my computer (MacOS Sequoia) and went away for a few days, and now Thunderbird hangs when I try to use it. I have one mai… (read more)

I've been using Thunderbird for years. I shutdown my computer (MacOS Sequoia) and went away for a few days, and now Thunderbird hangs when I try to use it. I have one main email account which I access with POP, and a couple of other accounts which I access with IMAP. I can access the downloaded messages in the Inbox of the POP account that I downloaded before going away, but I can't read any other folders (I have many folders since I've used Thunderbird for so long), or access the IMAP accounts. Thunderbird shows that I have new mail waiting on the POP server, but it hangs when I try to download them. It does not show mail waiting on the IMAP accounts, although I know new mail is there.

I have tried re-installing Thunderbird, and rebooted the computer, with no change. When Thunderbird hangs, it eats memory until the system runs out, and I have to use Force Quit to terminate it.

It's the first time I've had a problem with it!

Asked by Caroline Lambert 10 months ago

Answered by Wayne Mery 10 months ago

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 1 month ago

Last reply by BillTreloar 6 days ago

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Thunderbird 141.0 on Mac - high CPU on startup and then crashes. (bug1977514)

Hello, I hope this message reaches you. I have a Mac operating on OS 10.15 .7. Ever since I upgraded my Thunderbird to the 141.0 version, two things happen: 1) the fans o… (read more)

Hello, I hope this message reaches you. I have a Mac operating on OS 10.15 .7. Ever since I upgraded my Thunderbird to the 141.0 version, two things happen: 1) the fans of my Mac start ventilating very soon (and the battery starts going down) 2) when I quit Thunderbird , everything goes back to normal , but 10 seconds after, a window opens reporting an unexpected shut down. I usually click OK , but when I click "report" , nothing happens. Thanks for your help J.C.

Asked by JC 3 months ago

Answered by Matt 2 months ago

the latest version of firefox v140 not working and keeps crashing

AvailablePageFile: 9994584064 AvailablePhysicalMemory: 6990008320 AvailableVirtualMemory: 138533823639552 BackgroundTaskMode: 0 BuildID: 20250616215311 CPUMicrocodeVersio… (read more)

AvailablePageFile: 9994584064 AvailablePhysicalMemory: 6990008320 AvailableVirtualMemory: 138533823639552 BackgroundTaskMode: 0 BuildID: 20250616215311 CPUMicrocodeVersion: 0x64 CrashTime: 1750858075 HeadlessMode: 0 InstallTime: 1750788070 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140_1.dll","VCRUNTIME140.dll"],"Microsoft Windows":["MpDetours.dll","wsock32.dll","dbgcore.dll","ktmw32.dll","winmm.dll","version.dll","propsys.dll","DWrite.dll","uxtheme.dll","dbghelp.dll","windows.storage.dll","kernel.appcore.dll","ntmarta.dll","CRYPTBASE.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","bcrypt.dll","ucrtbase.dll","crypt32.dll","msvcp_win.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","WinTypes.dll","bcryptPrimitives.dll","wintrust.dll","shell32.dll","shlwapi.dll","user32.dll","rpcrt4.dll","SHCore.dll","ole32.dll","psapi.dll","kernel32.dll","advapi32.dll","imm32.dll","oleaut32.dll","msvcrt.dll","gdi32.dll","ws2_32.dll","combase.dll","sechost.dll","ntdll.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 820 StartupCrash: 1 StartupTime: 1750858075 SubmittedFrom: Client SystemMemoryUsePercentage: 79 Throttleable: 1 TotalPageFile: 65870069760 TotalPhysicalMemory: 34067255296 TotalVirtualMemory: 140737488224256 UptimeTS: 8.00534 Vendor: Mozilla Version: 140.0 This report also contains technical information about the state of the application when it crashed.

Asked by k.mitwasi 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

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Firefox Android crashes or hangs when launching modded APK-based games

I’ve observed a consistent issue across several Android devices using Firefox (latest stable version). When trying to launch or interact with certain modded APK-based gam… (read more)

I’ve observed a consistent issue across several Android devices using Firefox (latest stable version). When trying to launch or interact with certain modded APK-based games—especially those with unpacked resources or modified DEX structures—Firefox either freezes or crashes unexpectedly.

Interestingly, this behavior doesn’t occur on other browsers like Chrome or Samsung Internet. In fact, some third-party websites seem to handle these APKs with stable performance, suggesting it's not an issue with the APKs themselves but possibly how Firefox handles local server callbacks, file-based intents, or memory allocation under WebView.

I’m wondering if this could be tied to Firefox’s stricter security sandboxing, CSP enforcement, or service worker management?

Are there any logs, flags, or debugging routes I can use to isolate the problem further?

Asked by John Anton 3 months ago

Last reply by Paul 1 month ago

  • Archived

Firefox 135.0.1 on w11 24h2 pro.

I have notebook no issues, My Desktop however I get tabs crashing with firefox, Apache Open Office but not with Doc files in open office and not with chrome and Edge they… (read more)

I have notebook no issues, My Desktop however I get tabs crashing with firefox, Apache Open Office but not with Doc files in open office and not with chrome and Edge they run without any issues. My computer is awsome it seems to me this version of firefox is either being pushed out or its not coping with large loads. I removed all of my 32gb ram tonight just to test the ram my ram is fine. Device name DESKTOP-BHJKNN8 Processor 13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHz Installed RAM 64.0 GB (63.8 GB usable) Device ID BC98C705-94DE-45B6-9B43-D6A374085D75 Product ID 00330-80000-00000-AA621 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro Version 24H2 Installed on ‎12/‎11/‎2024 OS build 26100.3194 Experience Windows Feature Experience Pack 1000.26100.48.0

I have been with you since the netscape days and I prefer your features butthe browser needs a rebuild with the current look and workings and also the other benifits chrome offer with pdf etc Thank you for reading this. Bill Shannon

Asked by Kombivan 8 months ago

Last reply by Kombivan 8 months ago

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Mozillo Thunderbird Crash

When I attempt to add an attachment, sometimes Mozilla crashes. This happens several times a month. Windows 10 Home "File Explorer" pops up & I can be scrolling and i… (read more)

When I attempt to add an attachment, sometimes Mozilla crashes. This happens several times a month. Windows 10 Home "File Explorer" pops up & I can be scrolling and it will crash Mozilla. Other times I am selecting the file to attach & it crashes. I am at a loss as to why. I'm using the latest version & "Send later" is my only add-on.

Asked by ab2draft@gmail.com 3 months ago

Answered by Wayne Mery 2 months ago

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Thunderbird Not Responding

This happened once before, then started working again for a few months and now doing it again. When I start up Thunderbird the emails will not load. I keeps saying "not … (read more)

This happened once before, then started working again for a few months and now doing it again. When I start up Thunderbird the emails will not load. I keeps saying "not responding." After around five minutes or so a couple of emails will load and then it's back to "not responding." Then another few or more minutes of waiting and another couple of emails download and back to "not responding." This goes on for hours. Tonight I have been waiting for eight hours and I'm still waiting with no end in sight. I can't do anything else with email until it finishes. This is very frustrating. Can you help?

Asked by Charles Rhyne 10 months ago

Last reply by lockmonster 9 months ago

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firefox crashing constantly tabs any help to fix would be welcomed

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to … (read more)

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to block ads on youtube that is the only thing I can think of or maybe the return dislike button but here is my crash report below ID bp-8f27f4a1-7ed0-492e-823d-e57af0250304

pc specs CPU 14900k Intel Core I9 Power supply EVGA 1600W Ram Memory 64gb DDR5 corsair STORAGE 1TB samsung 980PRO GPU RTX 5090 FE OS WINDOWS 11 Newest Version 3H I think

Asked by hoobstanke 8 months ago

Answered by hoobstanke 8 months ago

140 crash (David)

If there's one thing I can count on, it's that the next version of Thunderbird will be more buggy & unstable that the previous version, and v 140 certainly does not d… (read more)

If there's one thing I can count on, it's that the next version of Thunderbird will be more buggy & unstable that the previous version, and v 140 certainly does not disappoint in that category. It crashes & closes multiple times per day. Any time something else may be using a lot of resources, Thunderbird freezes up and if I click on it, the app crashes & closes. At least the previous just stayed greyed out until it was able to complete the task and didn't crash & close. Great job Mozilla.

Asked by David Eddy 1 month ago

Last reply by Wayne Mery 1 day ago