• Archived

Filing email

I am looking for an add on to assist in filing emails but I can't find anything at all. I used to have one which was quite good but can't now recall the name. Suggestio… (read more)

I am looking for an add on to assist in filing emails but I can't find anything at all. I used to have one which was quite good but can't now recall the name. Suggestions would be greatly appreciated:)

Asked by IanS 8 months ago

Last reply by NoahSUMO 7 months ago

  • Archived

Firefox built in screenshot app awkward to use, very basic tools

Are you satisfied with the way it behaves? Do you find the tool awkward to use? Extremely sensitive to movement during capture. Tends to jump around, for lack of a bett… (read more)

Are you satisfied with the way it behaves? Do you find the tool awkward to use? Extremely sensitive to movement during capture. Tends to jump around, for lack of a better term. I just tried to copy a portion of a page, and during the in the attempt, it jumped to the bottom of the page, and there was no way to adjust back, so i have to start over.

The other day I wanted to save a full page, but both buttons would only "Save visible". No scroll.

Why is the no option to save in another format? The help article here says you can convert it afterwards.

Hasn't they been enough time to make a few small refinements.

Can you suggest an addon that will do the same jobs better?

Asked by noel_envode 6 months ago

Last reply by noel_envode 6 months ago

  • Archived

Turning off Firefox Translation

I can't stand the pop-up constantly opening when I am on a new site, asking if I want to translate a page. First, I am proficient in multiple languages; second, I would n… (read more)

I can't stand the pop-up constantly opening when I am on a new site, asking if I want to translate a page. First, I am proficient in multiple languages; second, I would not want a whole site translated, it messes with the formatting and frankly it isn't useful. I don't want to be forced to swap to Brave after all my years using firefox, but I am so agitated by the dropdown/popup and I cannot find any way to turn it off. Please, how do I disable this permanently?

Asked by seskef 6 months ago

Last reply by Agent virtuel 6 months ago

  • Archived

Sound disappear

Hey team, I am using Firefox 136 browser and browsing my browser sound suddenly has disappeared. The PC sound is just fine with other applications, even with Opera brows… (read more)

Hey team,

I am using Firefox 136 browser and browsing my browser sound suddenly has disappeared. The PC sound is just fine with other applications, even with Opera browser I tested. Help is needed.

Victor

Asked by Victor Mitev 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

small video window opens in lower corner of screen

If if I'm watching a video on a site like Youtube or facebook, when I scroll away, a small window of it automatically opens in the lower corner of my screen. How can I st… (read more)

If if I'm watching a video on a site like Youtube or facebook, when I scroll away, a small window of it automatically opens in the lower corner of my screen. How can I stop this. When I scroll away I d like it to just stop the video.

Asked by Ted Nicolai 10 months ago

Last reply by Ted Nicolai 10 months ago

  • Archived

Unable to open firefox, it keeps crashing after doing a firefox update

Attempted to do an Firefox update more than a month ago on my HP (microsoft windows) computer. Everytime I open my computer I gt the Firefox Crash Reporter Window. When… (read more)

Attempted to do an Firefox update more than a month ago on my HP (microsoft windows) computer. Everytime I open my computer I gt the Firefox Crash Reporter Window. When I hit the Quit firefox box it submits the crash report and then I X out the box. I cannot use Firefox as a browser. The DISASTER is that I CANNOT open any files previously downloaded while using Firefox (eg PDF files). I get the crash report box. I NEED these files!

Please HELP!

Asked by donnarmoriarty 11 months ago

Last reply by JieXu 11 months ago

Extensions

Dear Firefox Team I recently had to uninstall and reinstall Firefox. When I logged in, I thought my extensions/themes would be there, but that wasn't the case. Can you h… (read more)

Dear Firefox Team

I recently had to uninstall and reinstall Firefox. When I logged in, I thought my extensions/themes would be there, but that wasn't the case. Can you help?

Thanks.

Max

Asked by max67 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Substack pages don't work

Hi, The substack pages don't work (cannot like, see my posts, etc). Cannot subscribe to publications. Sometimes a prompt to enable Javascript appears but I couldn't find… (read more)

Hi,

The substack pages don't work (cannot like, see my posts, etc). Cannot subscribe to publications. Sometimes a prompt to enable Javascript appears but I couldn't find how to do it.

Thanks

Asked by Florin Flueras 5 months ago

Last reply by Paul 5 months ago

  • Archived

incoming email sound

Hello, I use my providers web email promail.ptd.net , but they don't have where I can add a sound to incoming email or specific ones.. I did add the promail to your noti… (read more)

Hello, I use my providers web email promail.ptd.net , but they don't have where I can add a sound to incoming email or specific ones.. I did add the promail to your notifications,settings, but can you explain to me what the step would be to get their incoming email to make a sound of choice while using Firefox? or do i have to switch to an email program that already has that option? I wish Eudora would continue!

Asked by lyndastuff 10 months ago

Last reply by markwarner22 10 months ago

  • Archived

Allowing video/audioaccess to a installed program

I have installed a analog to digital converter software to convert High8 tapes to digital. It is all hooked up, but the video and audio from the converter program will no… (read more)

I have installed a analog to digital converter software to convert High8 tapes to digital. It is all hooked up, but the video and audio from the converter program will no show on computer. Help!

Asked by Steve Woodford 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

translate beta

The translate option pops up everytime that i open the browser or open a new window in the browser and its annoying as hell how do i remove it because i dont see any opti… (read more)

The translate option pops up everytime that i open the browser or open a new window in the browser and its annoying as hell how do i remove it because i dont see any options where i can disaple it

Asked by Conztructor91 7 months ago

Last reply by Agent virtuel 7 months ago

  • Archived

Just receied a Mozilla Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam?

I received a messaged PURPORTING TO BE a Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam? Peter Neumann [edited… (read more)

I received a messaged PURPORTING TO BE a Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam? Peter Neumann [edited email and phone# from community support forum]

Asked by Peter Chase Neumann 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

pop up password request

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my s… (read more)

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my saved credit card info wont work . Please advise

Asked by nic walsh 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

suspicious activity in my gmail

While browsing my Gmail Inbox i notice a old email i got confirming a login, but i never logged in into one of your websites infact this is my first time hearing about mo… (read more)

While browsing my Gmail Inbox i notice a old email i got confirming a login, but i never logged in into one of your websites infact this is my first time hearing about moz://a i just now log in to let you know, this might be a attacker that is secretary getting information while using fireFox,

I repeat i never logged in your services, these aren't from me

Asked by Ham 10 months ago

Last reply by Paul 10 months ago