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your account has been locked for security reasons

your account has been locked for security reasons>> for quite sometime and i can find how to fix it! my account is [edited] @gmail.com by typing and password and it… (read more)

your account has been locked for security reasons>> for quite sometime and i can find how to fix it! my account is [edited] @gmail.com by typing and password and it keep saying 'your account has been locked for security reasons': can you guys tell me how to fix!

Asked by ZM Kyaw 5 months ago

Last reply by yeflius 5 months ago

  • Solved
  • Archived

Lost access to main email

Hello, Last year I created a Firefox account to sync some of my bookmarks. The email I used was a temporary email as I wasn't allowed to use my work email for it, I used… (read more)

Hello,

Last year I created a Firefox account to sync some of my bookmarks. The email I used was a temporary email as I wasn't allowed to use my work email for it, I used [edited] @dusyum.com.

I can log in to my Mozilla account but I can't access my bookmarks. Is there any way possible to recover my bookmarks? I can't add a secondary email or account recovery key without access to the temp mail. All I want is the bookmarks, I have no passwords or any sensitive information saved. I've attached a screenshot of proof that I have access to my account. I also remember many of the bookmarks I saved, maybe that could be helpful as proof that I am the account owner?

Thanks in advance!

Asked by a.elmayyah 6 months ago

Answered by James (On Leave) 6 months ago

How can i refresh my account?

When i try to access other sites on your system, the site i need access to always says that my password and/or my username does not work or they can't recognize me, i don… (read more)

When i try to access other sites on your system, the site i need access to always says that my password and/or my username does not work or they can't recognize me, i don't understand what to do? thanks.

Asked by Wayne Archie 1 month ago

Firefox account deletion

I want to delete my Firefox account. But while trying to sign in it required a verification code sent to my email address. The problem is I don't have access to that emai… (read more)

I want to delete my Firefox account. But while trying to sign in it required a verification code sent to my email address. The problem is I don't have access to that email address (it has been deleted). So I can't receive the verification code. In that case how can I delete my account?

Asked by siddharth 4 months ago

Last reply by TyDraniu 3 months ago

When you rebranded a product I accidentally created a second account. How can I merge my accounts or just the account data?

When you rebranded the Firefox accounts to Mozilla accounts (or maybe during the close of relay??) I accidentally created a second account. How can I merge my accounts o… (read more)

When you rebranded the Firefox accounts to Mozilla accounts (or maybe during the close of relay??) I accidentally created a second account. How can I merge my accounts or just the account data?

I am auditing my accounts and my MFA codes so that is why I am now finally dealing with this.

Is there any process I can go through to take browsing history and bookmarks from one of my accounts and merge them into another one?

I could even create a new Firefox profile so that it's possible to export this data to import into the other profile, then sync.

If I manually import data, does it overwrite the old data or will they merge together?

Let me know what information you need from me.

Thank you

Asked by SLAMINTR 4 months ago

Last reply by James (On Leave) 4 months ago

  • Solved

W.O.T. security scan

Bonjour , la communauté ! Je viens de m'ouvrir un compte MOZILLA ,car précisement sur CHROME mon compte MICROSOFT est pollué par ce WOT sécurity scan qui vient , je … (read more)

Bonjour , la communauté ! Je viens de m'ouvrir un compte MOZILLA ,car précisement sur CHROME mon compte MICROSOFT est pollué par ce WOT sécurity scan qui vient , je ne sais d'où et qui , au prétexte de me protéger vient de bloquer mon blog de théâtre amateur sous prétexte que c'est un site pour adultes alors qu'il n'en est rien ! Quelqu'un a t'il eu se désagrément et comment s'en est il débarassé ? MERCI pour vos réponses. Daniel GERBOUD : daniel***@hotmail.fr (moderator's note: email has been censored for privacy)

Asked by Daniel 2 months ago

Answered by Mozinet 2 months ago

  • Archived

Tbird calender does not sync to google calender

When I get a meeting invite via email, or manually create a task or event they do not sync from the tbird home calendar to google calendar. However, if I create an event … (read more)

When I get a meeting invite via email, or manually create a task or event they do not sync from the tbird home calendar to google calendar. However, if I create an event or task in another of my calendars it automatically goes to the g-calender and tbird home calendar.

When I get an email invite or create a task or event from an email I do not have the choice to use another of my calendars which syncs with g-calender.

How do I get the tbird home calendar to sync to g-calendar? In searching for answers there are several archived and current unanswered question on this topic so my guess is it does not work?

Thanks for any insights.

Using Tbird v128.5.1esr (64-bit) on windows 11

Asked by jim 7 months ago

Last reply by jim 6 months ago

I kept receiving a message from Mozilla: "Your Mozilla account and data will be deleted."

Hi, I keep receiving an email regarding this issue. Your Mozilla account and data will be deleted Your Mozilla account is used to access free privacy and browsing produ… (read more)

Hi, I keep receiving an email regarding this issue.

Your Mozilla account and data will be deleted Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. On Saturday, May 17, 2025, your account and your personal data will be permanently deleted unless you sign in.

Could you please help me sort it out? Also, see the attached screenshot.

Thank you.

Cheers, Raja

I continually received messages from Mozilla stating that my Mozilla account and data would be deleted.

Asked by Raja 1 month ago

Last reply by James (On Leave) 1 month ago

Removing Device from Send to Device

I'm having an issue removing a device from the Send to Device list on Firefox for Android. I have logged out of the device via my account settings, have logged out and in… (read more)

I'm having an issue removing a device from the Send to Device list on Firefox for Android. I have logged out of the device via my account settings, have logged out and in of Firefox Sync, and deleted all data held in the Firefox app but the old device is still showing up in the Send to Device list, despite the fact that my account isn't even logged in, so I'm very confused as to why this is happening. Does anyone have any advice or recommended troubleshooting steps? Thanks!

Asked by Matt Buckley 4 months ago

Last reply by markwarner22 4 months ago

Problem z haslem

Proszę usunąć moje konto w Mozilli Firefox. Skasować hasła i klucze. Nie będę z nich korzystała. Mam włamania częste do skrzynki mejlowej qwerty1256@vp.pl Wioletta Reg… (read more)

Proszę usunąć moje konto w Mozilli Firefox. Skasować hasła i klucze. Nie będę z nich korzystała. Mam włamania częste do skrzynki mejlowej qwerty1256@vp.pl

Wioletta

Region Polska

Asked by qwerty1256 1 month ago

Last reply by TyDraniu 1 month ago