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https://www.powerball com comes up as BLOCKED

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked". I don't know what the issue is but it's… (read more)

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked".

I don't know what the issue is but it's incredibly frustrating when I'm trying to check my numbers and I can't access this site.

What can I do to fix this?

Asked by Darren 1 year ago

Answered by Darren 1 year ago

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Full-screen video problem

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second a… (read more)

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second and then the window shrinks down to a small square on the bottom right-hand corner of my screen. Sort of like when the youtube app minimizes a video. This window is unclickable and also everything at or below it in android is unclickable while it's there. If I click the window button on android and swipe the firefox app up to close it and restart it, Firefox doesn't even close and I can still hear sound from the video. I have to select on the Firefox app again which will restore the full window and then click the full screen button one more time and it will work. This issue is happening on every website I play video on on the Firefox app and it is extremely irritating. I'm about ready to switch to another app if this can't be solved, but Firefox is the only browser that allows ublock origin so I don't want to do that. Can anyone help?

Asked by raistlinnuitari8 1 year ago

Answered by raistlinnuitari8 1 year ago

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Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (read more)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Asked by x10guy 1 year ago

Answered by Paul 1 year ago

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Auto refresh issue

Im using firefox since 2012 it was great until a couple month ago. The bug is when im browsing website like a payment page, when i switching between the apps and return t… (read more)

Im using firefox since 2012 it was great until a couple month ago. The bug is when im browsing website like a payment page, when i switching between the apps and return to payment page, the firefox will refreshing the page automatically without asking any permission and payment will get fail error. This is awful

Asked by Its Arta 1 year ago

Answered by TyDraniu 1 year ago

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Force landscape orientation in fullscreen mode

Until recently (sorry, I don't know which version I upgraded from), entering fullscreen mode when playing back video (such as YouTube) would automatically force landscape… (read more)

Until recently (sorry, I don't know which version I upgraded from), entering fullscreen mode when playing back video (such as YouTube) would automatically force landscape mode, even with auto-rotation disabled. Now, there seems to be no way for me to enter landscape mode while playing back a video, without enabling auto-rotation (which I otherwise always keep disabled).

I realize that the desired behavior here can be subjective, but at least it would be nice if there is/would be a way of configuring this behavior?

I'm on Android 13 (Oxygen OS 13 on OnePlus Nord 2T), with Firefox version 112.2.0 (release April 24 on the play store).

Asked by johannes38 1 year ago

Answered by Paul 1 year ago

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Video playback not working

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy… (read more)

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy to reproduce on Reddit by browsing any video-heavy subreddit. Leaving a broken video in a tab seems to infect the rest of the browser across websites; if a broken video from site A is open in another tab, videos on site B won't play.

Sometimes quitting and restarting Firefox is enough to temporarily get video playback working again; sometimes I have to manually clear the browser cache; at least once I've had to reboot my phone.

Screen recording with symptoms: https://youtu.be/5O6FOax7ozA

Device is a Sony Xperia I V

Asked by Jens Lyn IV 12 months ago

Answered by Jens Lyn IV 11 months ago

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Extensive Battery Drain Mobile App Android

Android 14, One UI 6.0, Samsung S22+ Firefox is using a large amount of battery while idle. You can see my app runs open a lot of the day, but not in use much. It has dr… (read more)

Android 14, One UI 6.0, Samsung S22+

Firefox is using a large amount of battery while idle. You can see my app runs open a lot of the day, but not in use much. It has drained 20 percent of one days battery, and I am watching YouTube videos on another app (Grayjay btw check it out!) and it has used far less battery. If I set Firefox into a sleeping state, the app still drains a lot of battery. When in deep sleep,it stops draining as much power, but then Android keeps auto pushing their own browser to be my primary browser. I'm not sure what to do in this case, as it's too much of a hassle to have links not auto open in Firefox when in deep sleep. This excessive battery drain doesn't make sense, and I was wondering if there was any fix for this. Thanks for taking the time.

Asked by ragiangregorio+firefox 7 months ago

Answered by TyDraniu 7 months ago

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Always is in dark mode on moble.

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested th… (read more)

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested the same sites on other browsers to make sure it was not the sites. The browser and system are up to date.

Asked by John Cochran 1 year ago

Answered by John Cochran 1 year ago

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Embedded videos have closed captions enabled by default

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be bac… (read more)

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be back on the next video. I want them to just be off by default. It's not an Android setting as far as I can tell - I have all live captioning turned off and the video player isn't showing captions when I use Chrome to watch the same videos. Here's a link to a video that has captions on by default when I view it in FF for Android. I've also included a screenshot of the CC controls.

Asked by Nick T 1 year ago

Answered by Nick T 1 year ago

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YouTube videos black screen

When I play YouTube videos the audio functions but I get a black screen. Tried it with add ons disabled still have problem. Videos play in other android browsers (opera a… (read more)

When I play YouTube videos the audio functions but I get a black screen. Tried it with add ons disabled still have problem. Videos play in other android browsers (opera and chrome) and in YouTube app but not in fx.

Cleared cache, cookies, restarted phone, checked for system updates. Not having problem with non YouTube videos.

Using fx version 110.1.0 (Build #2015936097).

Asked by Franco 1 year ago

Answered by Franco 1 year ago

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YouTube videos dropping frames

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checke… (read more)

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checked about:config in both Beta and Nightly and HW acceleration was enabled. This was true for a FRESH install as well. I tried this on other devices and the problem persists. Mull, which is a fork of Fennec, plays the same videos without any problems. Other browsers are also fine.

Tested on Samsung S20 One UI 5.1 (Android 13). Tested on Samsung A13 One UI 5.0 (Android 13). Tested Sony Xperia XZ2 Compact (Android 10). Tested on Sony Xperia XZ1 (Android 9).

Asked by TA 1 year ago

Answered by TA 1 year ago

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I can't upload images on mobile

The upload photo button does nothing... on this page, on Reddit, Facebook too. I've tried clearing cache. I'm on latest android and firefox 124.2.0. I have standard secur… (read more)

The upload photo button does nothing... on this page, on Reddit, Facebook too. I've tried clearing cache. I'm on latest android and firefox 124.2.0. I have standard security enabled and permission is set to "Ask" for camera and storage. How do I make this work again?

Asked by sodapuddle 9 months ago

Answered by sodapuddle 9 months ago

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App crashes as soon as I open url

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solu… (read more)

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solution I’ve seen that could work would be sending my log report, yet haven’t found anywhere to post said log. Overall I’m lost at where to solve my problem with my app crashing. For context I’m using an iPhone that’s currently running iOS 14.

Asked by Umber 1 year ago

Answered by Paul 1 year ago

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scrolling not working as supposed

Hi, Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting … (read more)

Hi,

Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting the finger and scrolling again makes the page scroll. This problems repeats.

Help would be appreciated because it is very annoying

Asked by Raven 1 year ago

Answered by ed.momot 1 year ago

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Pages are displayed at 60 Hz, not 120 Hz

The browser itself works in 120 Hz, but if you open any page, the phone switches to 60 hz. However, if you open, for example, the keyboard, 120 Hz is enabled again. This … (read more)

The browser itself works in 120 Hz, but if you open any page, the phone switches to 60 hz. However, if you open, for example, the keyboard, 120 Hz is enabled again. This makes using Firefox uncomfortable. I have attached screenshots that show my problem.

Asked by queuejw 6 months ago

Answered by queuejw 6 months ago

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Credit card autofill feature has disappeared from settings??

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under priv… (read more)

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under privacy and security?? WTH??

Asked by cobbsimone 1 year ago

Answered by zeroknight 1 year ago

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There is no "Sync and Save Data" option for syncing phone and laptop?

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone… (read more)

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone to my new laptop but it seems the tech gods wish to prevent me. Can anyone help?

Asked by 26daysofaugust 1 year ago

Last reply by Paul 1 year ago

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add to home screen option not available

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on… (read more)

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on Install option. But there's no install option either.

The add to home screen is available on my old moto phone

Does anyone have this same issue and have a solution how to fix this? I very much appreciate all your help!

Asked by herennow75 1 year ago

Answered by Paul 1 year ago

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Youtube videos won't play in Landscape mode

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal. Youtub… (read more)

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

Asked by Seltic 1 year ago

Last reply by Chris 1 year ago