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App crashes as soon as I open url

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solu… (read more)

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solution I’ve seen that could work would be sending my log report, yet haven’t found anywhere to post said log. Overall I’m lost at where to solve my problem with my app crashing. For context I’m using an iPhone that’s currently running iOS 14.

Asked by Umber 1 year ago

Answered by Paul 1 year ago

  • Archived

Nord, cookies are not enabled on browser

Hi there. Nord threw me out, every time I click login it displays cookies are not enabled. I have tried tracking on and off. It makes no difference. I have reported t… (read more)

Hi there.

Nord threw me out, every time I click login it displays cookies are not enabled.

I have tried tracking on and off. It makes no difference. I have reported to Nord.

They’re asking me to install 2 cloudshare dns on my phone. I don’t want that. Is there anything I can do the fire fox end pls.


Kindest

Thanks.

Asked by collins.sharon 1 year ago

Last reply by collins.sharon 1 year ago

  • Archived

PayPal API Broken on iPadOS

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using… (read more)

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

Asked by Annemarie Bridy 1 year ago

Last reply by SUMOsJR 1 year ago

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  • Archived

Selecting synched tabs crashes for me in Firefox for iPad

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync… (read more)

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync is always up to date, but the windows does not react on any interaction, instead the Browser crashes after about 1 minute of inresponsiveness and returns to the home screen of my iPad. I already discenneted and reconnected the Firefox account used for sync on this browser, it did not help. I use the same Firefox version on my iPhone and that does not have this issues, selecting tabs from other devices works as intended.

Firefox version: 114.3 (31916) iPad OS: 16.5.1 (did not work in iPadOS 16.5. either)

Asked by marcusmuench+firefox 1 year ago

Answered by marcusmuench+firefox 1 year ago

  • Archived

Web to PDF printing from iPad and iPhone……

I absolutely cannot get the attached screen shot procedure to work, or, if I do, then the PDF is not formatted properly, please advise……. I use this type of feature all … (read more)

I absolutely cannot get the attached screen shot procedure to work, or, if I do, then the PDF is not formatted properly, please advise……. I use this type of feature all the time to save on having to print an actual printed paper copy

Asked by Erik Jon 1 year ago

Last reply by willjoe24421 1 year ago

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  • Archived

Nord, cookies are not enabled on browser

Hi there. Nord threw me out, every time I click login it displays cookies are not enabled. I have tried tracking on and off. It makes no difference. I have reported t… (read more)

Hi there.

Nord threw me out, every time I click login it displays cookies are not enabled.

I have tried tracking on and off. It makes no difference. I have reported to Nord.

They’re asking me to install 2 cloudshare dns on my phone. I don’t want that. Is there anything I can do the fire fox end pls.


Kindest

Thanks.

Asked by collins.sharon 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox crashed on iOS version 115.1 (32781) and tab restore did not work, lost hundreds of tabs

Firefox on iOS crashed when I toggles the inactive tabs button on and off and I had about 48 tabs as well 300 + private tabs open for years and when I clicked on the rest… (read more)

Firefox on iOS crashed when I toggles the inactive tabs button on and off and I had about 48 tabs as well 300 + private tabs open for years and when I clicked on the restore tabs button, it did not work and nothing came back. Can you please help me restore the session? I really need those private tabs back so I can save them accordingly. The history is there for the normal tabs but the private ones are the ones I really need back. I just need to be able to restore that session. I can provide log files as needed. I would really appreciate it. Thank you.

Asked by abhav7 1 year ago

Last reply by Paul 1 year ago

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Firefox Translations by Mozilla Firefox

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brill… (read more)

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brilliant and a couple of days ago it disappeared off my screen. When I opened a French webpage there was no button at the top to translate and all I get now is the option to copy and paste 1000 characters into a box! I cannot find the original one - unless this has replaced it? In which case, not happy! The other was much better. Can anyone help me get the original again or recommend something similar? Thanks

Asked by shanbramley 1 year ago

Answered by shanbramley 1 year ago

  • Archived

SSL ery

I have that error: An SSL error has occurred and a secure connection to the server cannot be made.

I used iPad 10 air iOS 16.3 how can I solve it? Regards

Asked by huss 1 year ago

Last reply by Paul 1 year ago

  • Archived

page keeps reloading and going to the top

This issue is NOT a crash but no topic matched it. I repeatedly have trouble with pages on rogerebert.com/reviews. For example, this one: https://www.rogerebert.com/rev… (read more)

This issue is NOT a crash but no topic matched it. I repeatedly have trouble with pages on rogerebert.com/reviews. For example, this one: https://www.rogerebert.com/reviews/leave-the-world-behind-movie-review-2023

The page loads fine but while I am reading it, every 30-60 secs it reloads and takes me back to the top of the page. I have been having this problem for a couple of weeks now and it has persisted thru a couple of updates.

I am running IOS 17.2 on an iPhone13 mini.

Asked by eberger5 1 year ago

Last reply by eberger5 1 year ago

  • Archived

Can't download files from MacbookPro all of a sudden

All of a sudden I am not able to download files on my MacbookPro in Firefox. I am using Version 126 on Mac OS 12.7.5 Monterey. Downloads are working if I use Safari, bu… (read more)

All of a sudden I am not able to download files on my MacbookPro in Firefox. I am using Version 126 on Mac OS 12.7.5 Monterey.

Downloads are working if I use Safari, but I do not use it. I just used it for testing purposes. Is anybody else having this problem? I've already "refreshed" Firefox per their suggestion.

Asked by ddown199 8 months ago

Last reply by gijs 7 months ago

  • Archived

Firefox crashes on my ipad whenever I close out the last or the only tab opened.

I use Firefox on my Mac and windows. Recently downloaded Firefox for the first time on ipad. Worked well for the sites that I opened for 15 minutes. Opened at max 4 tabs.… (read more)

I use Firefox on my Mac and windows. Recently downloaded Firefox for the first time on ipad. Worked well for the sites that I opened for 15 minutes. Opened at max 4 tabs. Then I was crossing out the opened tabs, it crashed when the last open tab was closed. Tried again, and same thing. Since this is my behavior for every session, this could not continue, and I had to uninstall it from the iPad.

Version 17.5.1 iPad pro M1, 12.9 inch, 5th Gen

Asked by prateekch95 8 months ago

Last reply by Paul 8 months ago

  • Archived

Persistent Crashing Issue on My Website with Firefox for iOS: Seeking Help and Solutions

Hello everyone, I'm encountering a persistent problem with my website when accessed via Firefox for iOS. The issue seems to be causing frequent crashes or instability wh… (read more)

Hello everyone,

I'm encountering a persistent problem with my website when accessed via Firefox for iOS. The issue seems to be causing frequent crashes or instability when users attempt to navigate certain pages or perform specific actions.

Here are the details of the problem:

Browser: Firefox for iOS Devices tested: iPhone X, iPhone 11, iPad Air 4th Gen Issue: The website crashes intermittently when users perform actions like [specific actions causing crashes, e.g., filling out forms, clicking certain buttons, loading specific pages]. Frequency: The crashes occur frequently enough to hinder the user experience, impacting our site's usability. I have checked the website on other browsers and devices, and it seems to function correctly without any crashes. This leads me to believe that there might be an issue specific to Firefox for iOS.

I've ensured that the website's code is compliant with web standards and optimized for various browsers. However, I'm unsure why this problem persists solely on Firefox for iOS.

I'm reaching out to the community to seek advice, suggestions, or any similar experiences you might have encountered. I'm open to debugging suggestions, potential workarounds, or any insights that could help resolve this issue and provide a smoother experience for Firefox for iOS users.

Thank you in advance for your time and assistance. Your input would be greatly appreciated.

Asked by Ben Stokes 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1

Since I upgraded my Mac Air to Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1 entura 13.3.1 Firefox crashes every time on any site nee… (read more)

Since I upgraded my Mac Air to Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1 entura 13.3.1 Firefox crashes every time on any site needing a password. I have got latest Firefox. I have uninstalled and re-installed. No change. Any ideas please?!



/edit: moved thread from Firefox for iOS (for iPhone./iPad) to Firefox section as Ventura is macOS and not the mobile iOS.

Asked by GarethW 1 year ago

Answered by cor-el 1 year ago