Cannot send email.

Cannot send email. Has there been a Thunderbird virus since last update? I conferred with Charter Communications and they were unable locate any problems. However, I d… (read more)

Cannot send email. Has there been a Thunderbird virus since last update? I conferred with Charter Communications and they were unable locate any problems. However, I did note early on that in settings Charter Communications was spelt incorrectly. (Commuications).

Asked by jonpolson 1 week ago

Last reply by christ1 4 days ago

email

when I try to send an email you ask for a pass word for jojack@dslextreme which I havent had for years 2 2 … (read more)

when I try to send an email you ask for a pass word for jojack@dslextreme which I havent had for years













2









2

Asked by jojack64 1 week ago

Last reply by christ1 4 days ago

Firefow shortened amount of available homepage shortcuts

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to… (read more)

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to organize or split my shortcuts better. This morning, it decided to move all shortcuts together. As per the "Before" and "After" screenshots attached.

Usual disclaimers: Firefox 125.0.1 (64-bit) on Windows 10 No Config edits No extensions currently installed manipulate, affect or otherwise influence shortcuts

Please advise.

Asked by RC PD 5 days ago

Last reply by zeroknight 4 days ago

thunderbird often 'not responding...slow to accept keystrokes and execute actions

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this ha… (read more)

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this happened about a month ago, and then stopped ( I have no idea why)...but the problem is back. I am running Ver 115.10.0 build 2024012173147. Rebooting windows 11 makes no difference.... I just tried to enter Troubleshoot mode and thunderbird stopped responding....Top line says Mozilla Thunderbird (Not Responding). Thunderbird is connected to my gmail account. ...and I run IMAP....with 'store all messages on the computer', but thunderbird wants to load every email from the server'

Any advice would be appreciated Rick

Asked by Rickz 1 week ago

Last reply by david 3 days ago

Bookmarks gone with update to 115.10.0esr

With the update to 115.10.0esr my bookmarks that were on the left hand side of the screen are gone. When I look at bookmarks there are a few, but I had multiple folders f… (read more)

With the update to 115.10.0esr my bookmarks that were on the left hand side of the screen are gone. When I look at bookmarks there are a few, but I had multiple folders for different subjects, I do not find. I would like to have the procedure to return my bookmarks back to the left hand side of the screen with all of my bookmarks, bookmark folders, and other bookmarks like it was prior to the update. Thank you for help, Steve Zimmerman

Asked by z.zimmerman 3 days ago

Last reply by zeroknight 2 days ago

Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (read more)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Asked by matek90bat 5 days ago

Last reply by zeroknight 4 days ago

DRM woes

Had to replace FF with Chrome in order to play DRM content on my W11 laptop. I get message saying you are downloading remedy, but nothing ever changes. Would prefer to co… (read more)

Had to replace FF with Chrome in order to play DRM content on my W11 laptop. I get message saying you are downloading remedy, but nothing ever changes. Would prefer to continue 15+ year relationship with FF, but seems like youre abandoning capabilities for DRM video content?

Asked by BobCat 5 days ago

Last reply by zeroknight 4 days ago

Image files as attachments vs. part of body text

I'm using the latest version of THUNDERBIRD for WINDOWS (now 10 HOME), but this problem has existed for years with previous versions of THUNDERBIRD and former releases of… (read more)

I'm using the latest version of THUNDERBIRD for WINDOWS (now 10 HOME), but this problem has existed for years with previous versions of THUNDERBIRD and former releases of WINDOWS, both HOME & PRO releases. And, it seems to be very specific. When i receive e-mails from (especially) 2 friends who both use AOL as their e-mail client, when I receive them, the imaged files (or memes) are always 'converted into attachments, and what shows in the Body Text of the e-mails is empty boxes. Yet, when I get e-mails from others, including from commercial sources, if there are images within the Body Text, they are present there. This IS very annoying because many times the e-mails I get from these two friends are technical e-mails, with clarifying images as part of the Body Text. When I have mentioned this to them, their responses are that n one else complains, only me, and so the problem MUST BE at my end, but that doesn't make sense, since when I receive e-mails from others (Gmail, etal.) any included images are fully where they belong. ++++++++++++++++++++ Secondly, WHY is it that when there are threaded e-mails in the Sent folder, the ARROW to expand the thread appears at the left side, but in the Delete folder the ARROW appears between the title of the e-mail & the next column? This IS very annoying!!!! Also, when I'm in the DELETE folder, sometimes only two options appear at the right side: Archive Delete, BUT in other incidences, there's a plethora of alternative options, and the Delete option is positioned in a different place. More often than not, I click on the option to send it e-mail to the Archive folder, when I really wanted to Delete it permanently. Another major annoyance!!!! Thank you robert herold

 17mkombi@gmail.com   OR   rhh.jr5387@gmail.com

Asked by karl 6 days ago

Last reply by david 4 days ago

Firefox does not display background color in option tags

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text: ```<select id="stroke… (read more)

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text:

```<select id="strokeColor" name="strokeColor" style="width: 10em;">

             <option value="black" style="background: #000000; text: #FFFFFF">
                     black
             </option>

<option value="aqua" style="background: #00FFFF">

                     aqua
             </option>

<option value="blue" style="background: #0000FF">

                     blue
             </option>

<option value="brown" style="background: #A52A2A">

                     brown
             </option>

<option value="gray" style="background: #808080">

                     gray
             </option>

<option value="green" style="background: #00FF00">

                     green
             </option>

<option value="magenta" style="background: #FF00FF">

                     magenta
             </option>

<option value="orange" style="background: #FFA500">

                     orange
             </option>

<option value="purple" style="background: #800080">

                     purple
             </option>

<option value="red" style="background: #FF0000">

                     red
             </option>

<option value="white" style="background: #FFFFFF">

                     white
             </option>

<option value="yellow" style="background: #FFFF00">

                     yellow
             </option>

<option value="#000000" selected="" style="background: #000000">

                     #000000
             </option>
         </select>```

On Chrome this displays as expected:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-25-eebbd5.png

But on Firefox the background colors are ignored:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-35-bd90ee.png

How can I get Firefox to display the background colors?

Asked by jamescobban 5 days ago

Last reply by NoahSUMO 2 days ago

9gag, "post" button disappears

When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting info… (read more)

When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting information.

Asked by Dave Wolf 1 week ago

Last reply by Smith Johns 4 days ago

Address bar issues

I'm using Firefox with Google as my default search engine. When ever I try to type in the Google search box, what I am typing appears in the address bar. I want to search… (read more)

I'm using Firefox with Google as my default search engine. When ever I try to type in the Google search box, what I am typing appears in the address bar. I want to search in the Google search box as it is at eye level for what I am doing. I have tried all sorts of ideas from the web to fix this but no joy. Does anyone know how I disable this? Thank you

Asked by Buck 5 days ago

Last reply by Agent virtuel 4 days ago

cannot sign into thunderbird after cox comm. changed their server to yahoo.com

I have cox comm. for internet and emails, they just changed their server to yahoo.com. Now I cannot sign into thunderbird to send or receive emails. … (read more)

I have cox comm. for internet and emails, they just changed their server to yahoo.com. Now I cannot sign into thunderbird to send or receive emails.

Asked by nancy.fagan 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

When searching with google it always opens a new Tab with some not working Address

When searching with google it always opens a new Tab with some not working Address. Whether i just search or click on pictures or look at a picture more in detail it alwa… (read more)

When searching with google it always opens a new Tab with some not working Address. Whether i just search or click on pictures or look at a picture more in detail it always opens this tab: Look at picture: At this point it is really annoying and in the settings of the browser i don't seem to find a solution. Please help.

Asked by Politiv Christoph 6 days ago

Last reply by cor-el 3 days ago

Suddenly can't SEND Spectrum email, but can GET mail

I'm about the 100th person to have this problem, so I have spent the better part of two days looking at all the threads and possible fixes. Like all the others, with no … (read more)

I'm about the 100th person to have this problem, so I have spent the better part of two days looking at all the threads and possible fixes. Like all the others, with no warning, my TBird stopped being able to send messages through Spectrum. It did NOT start immediately after I updated TBird to 115.9.0 (in March) but just three days ago. I have three roadrunner addresses in TBird, and one other one associated with a website I have. All have the same problem. My phone and my iPad send messages just fine.

I tried all the fixes that worked for some. They didn't work for me; I continued to get various, inconsistent Send Message Errors. I have come back to the recommended Spectrum setup for the outgoing SMTP server: mail.twc.com, Security is STARTTLS, Port 587, Authentication is Normal Password, my username is my email address. Of course the problem is not fixed.

What DID work was putting TBird in Troubleshooting mode, using the Spectrum setup above. While that is adequate, I would much rather find out what is wrong. I have Matt's 10/7/23 11:56 AM answer to someone, asking for the Troubleshooting Information. I will be glad to supply that but I need an answer to this message in order to do that. Thanks! Demaris

Asked by Demaris 1 week ago

Last reply by Matt 2 days ago

Receive but can't send emails.

About 2 weeks ago, Thunderbird stopped sending emails. I spent a couple of hours on the phone with tech support but was unable to correct the issue. Changed all of the se… (read more)

About 2 weeks ago, Thunderbird stopped sending emails. I spent a couple of hours on the phone with tech support but was unable to correct the issue. Changed all of the settings several times, SMTP server, port, security and authentication without success. Tech support suggested using their server but that's a pain. Attached are pictures of the error messages. Thanks.


Tim

Asked by Tim C 1 week ago

Last reply by kauffman93 1 day ago

After latest update, Thunderbird does not open.

After the latest update, Thunderbird does not open. On line instructions say to erase some programs in it's file location. Did that, and the program booted. However, toda… (read more)

After the latest update, Thunderbird does not open. On line instructions say to erase some programs in it's file location. Did that, and the program booted. However, today, it will not open again. Can you fix this issue with another release, or should I try to go back to the previous release? If so, how to go back to the previous release without losing all my set up? It is not practical to have to erase those files every time I want to check mail. Thanks, JT King jtking@zoho.com Catdoctor12@gmail.com

Asked by JTK 5 days ago

Last reply by Wayne Mery 4 days ago