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Firefox will NOT connect to ANY website citing Secure Connection Failed

NOTE - I am using Firefox on my PC which is working fine. Issue is with my laptop Firefox. Firefox was working fine, on my laptop and PC, until about 3 days ago. Starte… (read more)

NOTE - I am using Firefox on my PC which is working fine. Issue is with my laptop Firefox.

Firefox was working fine, on my laptop and PC, until about 3 days ago. Started getting Tried to download various versions of Firefox. I am using Firefox on my PC with the same exact settings, network, Win 11 and Antivirus as my laptop. Firefox, version 128.6.0esr (64-bit) works fine on my PC, but does NOT on my laptop. I uninstalled FF and reinstalled it, changes Firewall to Windows on the laptop from my AV, NOTHING. Driving me crazy. HELP please.

Message below (on ANY and ALL websites) and screenshots attached.

Secure Connection Failed An error occurred during a connection to amazon.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by xhtzman 6 days ago

Last reply by jonzn4SUSE 18 hours ago

No audio with headphones

Audio doesn't work with Firefox. This appears to be ONLY a Firefox problem. Headphones work with Edge. Computer speakers work. In Windows settings, testing audio works. B… (read more)

Audio doesn't work with Firefox. This appears to be ONLY a Firefox problem. Headphones work with Edge. Computer speakers work. In Windows settings, testing audio works. But when I attempt to listen to something in Firefox, there is no sound at all.

Asked by Seigfried 1 day ago

Last reply by markwarner22 1 day ago

Website logo not displayed

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefo… (read more)

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefox, just my name is displayed in place of the logo. Chrome for Android has the same problem but Firefox for Android displays OK. On my iPad both Chrome and Firefox display properly. What are the reasons for this? Is there some upper limit for the dimensions of the logo (mine is oblong in shape)? Do I have some settings that don't suit certain browsers? My site was built using Wordpress/Elementor/OceanWP. Many thanks in advance for an answer!

Asked by tony.melville 4 days ago

Last reply by cor-el 1 day ago

CONTINUING ERROR WHEN USING GOOGLE MAIL

I'm not sure I have the right topic as I didn't see what I will try to say. The problem is when I send an email (googlemail), I cannot insert a photo/picture in the email… (read more)

I'm not sure I have the right topic as I didn't see what I will try to say. The problem is when I send an email (googlemail), I cannot insert a photo/picture in the email. The only thing I can do is attach which I do but want it inserted too. This only started happening about 2 weeks ago. It is now to the point where I have to use another browser to get it to work as it should. Any ideas why?

Asked by Elaine M 2 days ago

Last reply by jonzn4SUSE 1 day ago

Private Browsing deleted download files when I closed the window??

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloa… (read more)

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloads folder on my C drive, and when I went back after closing the private browsing window they were gone. Under "recent files" in my file browser it showed a couple of the most recent downloads and when I tried to click to open them it said they had been moved or deleted. Entering the first couple words of the file titles in the search bar in my file browser yields absolutely nothing.

This was over 30 files or so. It will be really irritating to try to find and download all of them again. Does anyone know of any way for me to get them back???

Asked by 13m47 3 weeks ago

Last reply by Sondra Kinsey 2 days ago

Can't remove Purview Firefox browser extension with intune

Hello, New subscriber here. I have been given the task to test the install and uninstall of the Purview Firefox browser extension using Intune. I created 2 groups in E… (read more)

Hello,

New subscriber here. I have been given the task to test the install and uninstall of the Purview Firefox browser extension using Intune. I created 2 groups in EntraID, one for each (install and uninstall).

I have no issues with the installation. Initially, I left the test device in the install group and then added it to the uninstall group to remove it. (this usually works with other apps, it worked this way with the Purview Chrome browsing extension as well other apps) but when I do this, nothing happens.

Next, I removed the device from the install group and added it to the uninstall group only. Once the configuration profile applies to the test device, it allows the user to remove it manually (before it did not) but the extension remains installed.

I have created a policy using the administrative template extension uninstall option as well as with the OMA-URI settings but the same happens. When i check the device configuration for the device in Intune, it says it succeeded but that is not the case. The OMA-URI setting I was not too sure about, but gave it a shot. I used the UUID value for the Purview Firefox extension

I am attaching some pictures and hope someone can tell me what I am doing wrong. I can add additional information, if needed. I have opened a ticket with Microsoft last week but have not called me yet. I ran into this forum today.

Thanks in advance

Asked by raul.aramburu 5 days ago

Last reply by Mike Kaply 4 days ago

I cannot access the internet with my VPN activated

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access t… (read more)

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access the internet if the VPN is activated - using Firefox or Edge. Thank you

Asked by caswell.gary 5 days ago

Last reply by markwarner22 5 days ago

differences and interchangibility of pref(); user_pref(); and lockPref();

Firefox is used on Windows 11 Enterprise. There is a firefox.cfg in the installation directory (and an autoconfig.js in the ./defaults/pref sub-directory). The firefox.cf… (read more)

Firefox is used on Windows 11 Enterprise. There is a firefox.cfg in the installation directory (and an autoconfig.js in the ./defaults/pref sub-directory). The firefox.cfg targets an autoconfigfile.js. This setup is recommended here: [firefox using autoconfig"]

  1. In the support article´s example, the firefox.cfg uses a pref(); expression. Is it possible to use a lockPref(); expression instead?
  2. What is the result of either using pref(); expressions or user_pref(); expressions in the remoted autoconfigfile.js? Are both of them possible, especially while the firefox.cfg uses lockPref(); expressions instead of pref();?

I hope that somesone can help with one of these questions. Thanks a lot!

Asked by fortuna90 1 week ago

Last reply by Mike Kaply 5 days ago

Lost Tabs

Because I was doing research for an essay, I had a great number of tabs open in Firefox. Today, I had to run a full-system virus scan, and now all the tabs are gone. Is t… (read more)

Because I was doing research for an essay, I had a great number of tabs open in Firefox. Today, I had to run a full-system virus scan, and now all the tabs are gone. Is there any way to recover them?

Asked by Daggy 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Videos watched on Firefox pixelate and are unwatchable.

Whenever I try to watch a video, on any website, it pixelates so bad that it's just unwatchable. Do I have a setting wrong that could fix this? Watching the same video on… (read more)

Whenever I try to watch a video, on any website, it pixelates so bad that it's just unwatchable. Do I have a setting wrong that could fix this? Watching the same video on different browsers (edge, chrome) works fine. I've attached an image to show what I'm getting. Occasionally, it will work just fine but if I pause the video to come back to it, it goes back to this at some point.

I'm running on windows 11 and Firefox Version 134.0.2 (64-bit)

Asked by rad2_themax 1 week ago

Last reply by jonzn4SUSE 1 week ago

Firefox vs. Currently.com

I recently started having an issue trying to log in to my ATT email account at Currently.com. When I try to long in I get a message saying "Logout Successful". It was c… (read more)

I recently started having an issue trying to log in to my ATT email account at Currently.com. When I try to long in I get a message saying "Logout Successful". It was close to the time of a Firefox update which could be coincidental. I can log in using Chrome OK. Has anyone else reported this issue?

AT&T support claims to have no idea what would be causing this problem. They have had this bug for several years.

[edited email from community support forum]

Asked by don-west 1 week ago

Last reply by markwarner22 1 week ago

Firefox freezing up when trying to save images using save image as feature

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every ti… (read more)

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Asked by Burak 1 month ago

Last reply by aodgizmo 1 week ago

Lastpass on Firefox

I had the Lastpass icon at the right end of my address line (line 2) in Firefox, Windows 10. I have changed to Windows 11 and want the same set up. I have managed to pu… (read more)

I had the Lastpass icon at the right end of my address line (line 2) in Firefox, Windows 10. I have changed to Windows 11 and want the same set up. I have managed to put other icons in that position, but cannot see how to do the same for the Lastpass icon...... Could you help me, please....

Asked by Eoin 1 week ago

Last reply by markwarner22 1 week ago

Firefox Find in Page not finding anything

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in th… (read more)

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in the document but find in page stated phrase not found. What am I doing wrong? I remember that I have used that feature in the past and it worked.

Asked by sparky1957 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

Wwill Thunderbird be able to sync notes into a separate Tab?

I am moving from Outlook, and have a large amount on Notes. I noted that in the Import options, there is no separate option for Notes. The Notes do come over as a folder … (read more)

I am moving from Outlook, and have a large amount on Notes. I noted that in the Import options, there is no separate option for Notes. The Notes do come over as a folder within the account. Are there any plans to break out this folder to access it on a separate tab?

Asked by Ross Rumack 2 weeks ago

Last reply by Matt 2 weeks ago