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Lost Bookmarks after computer re-image

I had an extensive collection of bookmarks I used frequently and in the past was able to recover them through Firefox sync. My computer was recently re-imaged by my compa… (read more)

I had an extensive collection of bookmarks I used frequently and in the past was able to recover them through Firefox sync. My computer was recently re-imaged by my company and I had to reinstall Firefox. This time when I logged into sync the bookmarks did not re-appear. I cannot connect my device to my previous profile on this machine because it has been replaced, but when I look at enrolled devices it still identifies my previous profile on this machine as active. Is there a way to recover the bookmarks from this previous profile instance? Are these bookmarks still saved somewhere in the cloud?

Asked by scott.rollen 1 week ago

Last reply by cor-el 1 week ago

"Send Tab to Device" missing from right-click menu

I normally use Firefox Beta. Ever since upgrading to v92 the option to Send Tab to Device has been missing when I right-click on a tab. I've downloaded other versions of … (read more)

I normally use Firefox Beta. Ever since upgrading to v92 the option to Send Tab to Device has been missing when I right-click on a tab. I've downloaded other versions of Firefox and the issue seems to follow me out of Beta and into the regular release. I've seen other people having issues with syncing and sending tabs between devices as of late, but no one seemed to be completely missing the option to do so.

Asked by vtardiff 2 months ago

Last reply by AliAardvark 1 week ago

I forgot the main email address form my old Firefox account

So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now. I've used… (read more)

So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now.

I've used Firefox for many years back in the day, but I can't log in my old account because it seems my old email has been replaced by another one, and my email is now the secondary email for that account.

So every time I try to log in, I just get a message "needs main email address", which I, unfortunately, don't remember. I tried all addresses I have, but none of them worked.

I need help to either get access to my old account or at least delete it.

Any help would be much appreciated.

I can share the email address I'm speaking of upon request.

Asked by Wagnelles 1 week ago

Last reply by cor-el 1 week ago

HTML Import not working

Hi, HTML import function is not working. Trying to copy bookmarks to a new computer. Briefly get the activity indicator, when I click on "Import Bookmarks from HTML" and … (read more)

Hi, HTML import function is not working. Trying to copy bookmarks to a new computer. Briefly get the activity indicator, when I click on "Import Bookmarks from HTML" and then nothing happens. Would be ok with using the Sync function, as I do with others here, but afraid it will overwrite my current bookmarks.

Please help. Thanks. [email]@wi.rr.com

Asked by rickz1 1 week ago

Last reply by cor-el 1 week ago

Firefox password

Im signed into my firefox account right now so i havent lost anything but i dont remember my password so i cant create a recovery key without it which means the only way … (read more)

Im signed into my firefox account right now so i havent lost anything but i dont remember my password so i cant create a recovery key without it which means the only way ill keep everything is basically i never sign out, can someone please help me? is there a way to retrieve your password if you are still signed in ?

Asked by Faerie Caster 1 week ago

Last reply by cor-el 1 week ago

Firefox is asking for login to my accounts every time I start a new session

Firefox is asking me to login to accounts, for which the password is already saved, every time I start a new session. This is causing a problem as I lose time in logging … (read more)

Firefox is asking me to login to accounts, for which the password is already saved, every time I start a new session. This is causing a problem as I lose time in logging in for each session and this affects my work. Please help in fixing this problem so that Firefox remembers my password over multiple sessions and so that I don't have to log in unless I log out

Asked by deepa_c 1 week ago

Last reply by jscher2000 1 week ago

Restore my data

Hello guys, my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i fo… (read more)

Hello guys,

my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i forgot my password so i did reset it and when i signed in i didn't find any of my old account passwords or data at all and i do need help to restore these data

thx in advance

Asked by blackghost989881 1 week ago

Last reply by Yash R 1 week ago

Most recent history always shows the same page

On all the Firefox browsers I have synced together, the history shows the same tab everyday as today’s most recently visited page even though it isn’t. The tab it shows i… (read more)

On all the Firefox browsers I have synced together, the history shows the same tab everyday as today’s most recently visited page even though it isn’t. The tab it shows is an email from 2016 that I haven’t visited for years. Any idea why this is stuck or how to fix it? (Yes, this has been happening since 2016, but I just now decided to try to fix it instead of living with the bug)

Asked by Caleb Perhne 2 weeks ago

Last reply by cor-el 1 week ago

New Laptop Won't Sync - All Recovery Codes Are Invalid

Just purchased a new laptop, logged into Firefox, and then tried to Sync. Page opened saying to enter recovery code that was provided during setup to continue to Firefox… (read more)

Just purchased a new laptop, logged into Firefox, and then tried to Sync. Page opened saying to enter recovery code that was provided during setup to continue to Firefox Sync. I opened up the RC file on my desktop from 11/2018, entered a recovery code. Received error - Invalid recovery code. I tried multiple recovery codes and received the same error.

What do I do if none of them work? They worked for my last two laptops which are now dead, and I don't think I've used them all; but, I have used some for each new laptop/PC/Android device that I own. Are the RC one-time-use only?!?!? What if I used them all?

I need HELP, since I use my laptop all the time - had to dig out my PC to set it up and recover/transfer some data, and find the original recovery codes. Traveling all the time and I need my Firefox Sync to work.

Asked by FACE 2 weeks ago

Last reply by cor-el 2 weeks ago

Access to Collections and links - backup collections

Hello dears! I have an urgent problem, my android phone is broken and as I had FF beta on my SD card (which was set as main memory) and now is not accesible thorugh phone… (read more)

Hello dears!

I have an urgent problem, my android phone is broken and as I had FF beta on my SD card (which was set as main memory) and now is not accesible thorugh phone. I had plenty important collections and bookmarks which will be lost now after reseting my phone. I wonder if there is a way to access to collections through firefox sync (which I couldnt find any) or a location on the memory card inside FF app data?

I would really appriciate any help! :)

Asked by Mehrdad 2 weeks ago

Last reply by Seburo 2 weeks ago

Firefox Sync on Android Authenticator Error

When setting up sync on my new Android phone. I scan the QR code on the webpage on my desktop, then it takes me to a screen to type in the code from Google Authenticator.… (read more)

When setting up sync on my new Android phone. I scan the QR code on the webpage on my desktop, then it takes me to a screen to type in the code from Google Authenticator. I type in the code from the Google Authenticator app that is presently showing my my phones screen and I get an invalid pin error, every time.

Asked by Home 2 weeks ago

Last reply by Seburo 2 weeks ago

Firefox not syncing passwords

Firefox for desktop is not syncing passwords from Firefox on Android. I had to reinstall Windows on my PC and downloaded Firefox, but the passwords are not syncing from m… (read more)

Firefox for desktop is not syncing passwords from Firefox on Android.

I had to reinstall Windows on my PC and downloaded Firefox, but the passwords are not syncing from my Android to my PC. All my bookmarks, address, etc synced, but not my passwords. HELP!!! I do not use a master password.

Asked by ravendragonwing 2 weeks ago

Last reply by William Jones 2 weeks ago

Lost sinc

I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do… (read more)

I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do I've lost my whole life. I just didn't know about the recovery keys. This has never happened before. Please help.

Asked by vip2017 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

my data

hi i Change my windows and i sing in my fire fox account but my password & my bookmark &........... is not coming or is not syncing please help me thanks … (read more)

hi i Change my windows and i sing in my fire fox account but my password & my bookmark &...........

is not coming or is not syncing  please help me 

thanks Adrian

Asked by Adrian 2 weeks ago

Last reply by Seburo 2 weeks ago