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Just downloaded thunderbird to my laptop but it won't open, thunderbird has a problem and crashed

I have installed thunderbird but it won't open. Get the crash reporter with the message: Thunderbird had a problem and crashed. I have tried uninstalling and reinstalli… (read more)

I have installed thunderbird but it won't open. Get the crash reporter with the message: Thunderbird had a problem and crashed. I have tried uninstalling and reinstalling but with the same result.

Asked by David Johnson 4 hours ago

Last reply by Matt 2 hours ago

Root Certificate Expiration

I recently read the article about the root certificate expiration and the updates related to it (https://support.mozilla.org/en-US/kb/root-certificate-expiration ). I wan… (read more)

I recently read the article about the root certificate expiration and the updates related to it (https://support.mozilla.org/en-US/kb/root-certificate-expiration ). I wanted to understand whether my add-ons will be affected because of this. Types of add-ons which i have 1) Simple searchOverride functionality 2) Simple functionality that communicates with remote APIs to display some data.

Asked by Ruben Monteiro 5 hours ago

Last reply by Paul 2 hours ago

Unable to migrate Thunderbird profile from windows 10 to windows 11

I spent the whole day yesterday trying to migrate from my old windows 19 machine to a new one. I tried everything I could find on line including of course everything on t… (read more)

I spent the whole day yesterday trying to migrate from my old windows 19 machine to a new one. I tried everything I could find on line including of course everything on this site. I even reactivated my old computer and made a new copy of the old folder making sure that all tabs were closed when I did so. Thunderbird refused to recognize it when I pasted it into app data roaming.

In a way it's a blessing. I had saved folders of data going back many years, most of which was useless. Sort of an enforced downsizing. But it is a real hassle losing my contacts and email lists. Is there any way I can move/recover them? Also some old attachments.

Asked by rapsac45 19 hours ago

Last reply by david 3 hours ago

thunderbird for Android

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in th… (read more)

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in the parameterss... Please help me !

Asked by Marc Pahud 19 hours ago

Last reply by Wayne Mery 18 hours ago

Large profiles - export/move problems

Long time thunderbird user but kinda at my wits end. I'm moving to a new laptop and I have noted that the export function does not like profiles larger than 2Gb. Mine … (read more)

Long time thunderbird user but kinda at my wits end. I'm moving to a new laptop and I have noted that the export function does not like profiles larger than 2Gb. Mine is approx 10.5Gb. I followed what seems to be the suggested protocol

- install on new machine, don't create any account, close thunderbird - erase the profile folder and the profile.ini in the new install (I guess this is optional really) - close thunderbird on old machine - copy the protocol and .ini files from old machine to the new one. (there is only 1 file: 1rrz6vdm.default which

     seems odd maybe?) 

- crank up the new thunderbird

Well, I get something, but basically it is a pale ghost of what is there in my old machine. Have tried dozens of variants on this process with no love.

Help? Thanks

Asked by steve657 22 hours ago

Last reply by david 20 hours ago

Thunderbird

Wieso kann ich über die Updatefunktion kein normales update mehr machen. Bei jedem neuem Update muss ich das ganze Programm neu herunter laden!? Sehr umständlich und vora… (read more)

Wieso kann ich über die Updatefunktion kein normales update mehr machen. Bei jedem neuem Update muss ich das ganze Programm neu herunter laden!? Sehr umständlich und vorallem Zeitaufwendig!!!?

Asked by de-fu- wu 4 days ago

Last reply by Wayne Mery 1 day ago

Firefox Color Extension resets after restarting computer

I have been using the Firefox Color extension for a while with no problems. I noticed that in the last few days, when I restart my computer, the theme resets. Specificall… (read more)

I have been using the Firefox Color extension for a while with no problems. I noticed that in the last few days, when I restart my computer, the theme resets. Specifically, when I first open Firefox, I very briefly see my saved theme but after just a second it reverts back to the default colors/theme.

When I go to the Firefox Color page, my theme is still saved and once I click on it, it takes effect until I restart the computer.

This only started in the last few days and I know there was a Firefox update (132) as well as a Windows update both in the last week or so.

I'm using Windows 10 Home, version 22H2, OS build 19045.5011.

Is anyone else having this problem or know what might be causing it?

Asked by office389 4 days ago

Last reply by James 1 day ago

Outlook 2007 to Thunderbird

I have Outlook 2007 on my laptop and 2010 on my desktop. I was thinking about switching to TB as I don't use Word, Excel, Powerpoint, etc., I only use Outlook. My questio… (read more)

I have Outlook 2007 on my laptop and 2010 on my desktop. I was thinking about switching to TB as I don't use Word, Excel, Powerpoint, etc., I only use Outlook. My question is...........I have 3 email addresses, and in my main address, I have about 10 different folders, like computer, travels, friends, jokes, business, health, ebay, etc., etc. In a few of these folders I have thousands of saved old emails I'd like to keep. Will TB be able to store all those old 5,000 or 10,000 emails?? Exactly how would I transfer all those folders and emails to TB?? I'm not too computer savy, so please let me know exact steps to take. Thanks much!! Bob

Asked by Bob B. 1 day ago

Last reply by Matt 1 day ago

All of my One Tab sites disappeared when Firefox asked for new profile

Using my laptop: I have Firefox set to automatically update. I believe there was an update several weeks ago. Today I had been working in Photoshop, exited it, clicked … (read more)

Using my laptop: I have Firefox set to automatically update. I believe there was an update several weeks ago. Today I had been working in Photoshop, exited it, clicked on the Firefox tab I had open and clicked for a new tab. A window opened asking me for a new profile for Firefox. It said I needed this because there is a newer version of FF. It was weird. I entered the info and then was asked if I wanted to import bookmarks, etc. from Chrome (I rarely use Chrome) so I clicked to import. My big beef with this is all of my saved url's in One Tab are missing. I use One Tab all of the time so I lost a lot of information.

1) Can someone tell me what causes FF to do this because I had the latest version open?

2) Can someone tell me how to get my One Tab information back?

Thank you in advance for help, Becky

Asked by becky pb 1 day ago

Last reply by cor-el 1 day ago

stuck in Thunderbird "restart to upgrade" doom loop and can no longer use it

For the past 3 days, I've been locked out of using Thunderbird email. When I try to open it, I get a "Your computer must be restarted to complete a previous upgrade of Th… (read more)

For the past 3 days, I've been locked out of using Thunderbird email. When I try to open it, I get a "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now ?" "Yes/No" option pop-up.

This is infuriating. After several hours, I'm still no closer to being able to use Thunderbird again.

If I choose to restart, nothing changes and I just get the doom loop pop-up again.

If I install uninstall (via Windows Control Panel), again I get stuck with the "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now ?" message.

I can find no useful advice in the Thunderbird help and forums. It's recorded as a known issue. But no viable solutions found.

Using Windows 10. Looks like Thunderbird tried to update to 115.16.2 on 28-Oct-24 (not something I requested).

Please let me know how I can fix it.

And do something to fix this bug (which is a shocker).

Asked by pgbennet 2 days ago

Last reply by Matt 1 day ago

>I am registered by you I cant open Mozilla Thunderbird- I have spent money, please open my Thunderbird !!

I am registered by you under [edited from public] @aon. at and this is our second computer who always worked. Since 3 weeks I cant open Mozilla Thunderbird on my computer… (read more)

I am registered by you under [edited from public] @aon. at and this is our second computer who always worked. Since 3 weeks I cant open Mozilla Thunderbird on my computer. It only opens on my husbands computer. I cannot instal it in windows 10. Please help as I cannot use the internet (e-mail ) URGENT URGENT please.. I have spended. kind regards Brigitta Egger

Asked by Hans Egger 1 day ago

Last reply by david 1 day ago

Ad Blocker.

I used Ad Blocker but when I go to the Daily Mail web site, I can't get access and I get the message that I'm using Ad Blocker. I have removed this app but I'm still gett… (read more)

I used Ad Blocker but when I go to the Daily Mail web site, I can't get access and I get the message that I'm using Ad Blocker. I have removed this app but I'm still getting the stupid message preventing me from reading the Daily Mail. Help please.

Asked by rallytaff 1 day ago

Last reply by ThePillenwerfer 1 day ago