Showing questions tagged: Show all questions

After change the network connection to cable, or to a different Wifi, firefox can't connect to the internet unless restarted

After change the network connection to cable, or to a different Wi-Fi network, Firefox will lose connection and will be unable to access any website unless its is restat… (read more)

After change the network connection to cable, or to a different Wi-Fi network, Firefox will lose connection and will be unable to access any website unless its is restated, closing all Firefox windows.

The problem happens when:

1. I have the Firefox opened, I disconnect from wife A, Firefox lost connection, then I connect to Wi-Fi B, all other browsers can connect, but Firefox does not. (if Wi-Fi A and B are from different router)

2. A start the computer disconnected, I open the Firefox, I connect to internet, any other browser that was previously opened can connect, but Firefox does not.

OS: openSUSE Tumbleweed 20210912 Firefox version (91.0.2. It occurs in the last two years, it is so annoying)

Asked by bclima 3 days ago

Last reply by jonzn4SUSE 2 days ago

When I turn on windows 10, takes a long time to connect with google

When I turn on the Windows 10 desktop computer first thing in the morning, or whenever I turn it on after it's been off, it takes several minutes to connect with Google, … (read more)

When I turn on the Windows 10 desktop computer first thing in the morning, or whenever I turn it on after it's been off, it takes several minutes to connect with Google, Yahoo, Bing. This has been happening for about three weeks. I've deleted History and cleared the cache but it doesn't prevent the same thing from happening. What else should I do?

Asked by collisharris 3 days ago

Last reply by jonzn4SUSE 2 days ago

Performance issue in current version 91.1.0

I am using Thunderbird on Linux (Arch and Manjaro, 64bit) with several IMAP accounts for a couple of years. I recently updated version 78.14 to 91.1.0 (btw, why this huge… (read more)

I am using Thunderbird on Linux (Arch and Manjaro, 64bit) with several IMAP accounts for a couple of years. I recently updated version 78.14 to 91.1.0 (btw, why this huge jump in verson number?)

The new version is VERY sluggish, almost unuseable. Browsing in emails, browsing in the folder pane, shifting of emails to folders, is extremly slow, a pain. Anyone else experiencing this? They broke Thunderbird. I also have issues with some meeting invitations sent by the GMail app on Android which open the wrong window when clicked upon.

Hasn't this version been tested before release?? This is really bad.

I will either downgrade to the old version or look for another solution.

Asked by HotblackDesiato 3 days ago

Last reply by Wayne Mery 2 days ago

Thunderbird already running but not responding

I just installed Thunderbird on a new Windows 10 PC yesterday. Everything worked, for a while. When I went to use TB later at night I could not open TB & got a messa… (read more)

I just installed Thunderbird on a new Windows 10 PC yesterday. Everything worked, for a while.

When I went to use TB later at night I could not open TB & got a message it was already running but not responding. There were 2 instances showing in Task Manager but I could not close them. Sometimes when I tried a message came up saying "The operation could not be completed" and "Access is denied". I had to power off the PC to clear out TB.

TB was working again but just to be safe I uninstalled and reinstalled it. And it continued to work after that. Until this morning, and now the same problem.

In addition, when I went to use Firefox it now had the same problem. FF was installed several days ago but there never was a problem till now. There were several instances of FF in Task Manager and I could end most of them, but there was one where I got the "The operation could not be completed" and "Access is denied".

Now the PC was stuck with TB and FF that could not be closed, and I had to power off the PC to clear them out.

Any suggestions on how to fix this problem would be appreciated. Thanks

Asked by Mike109 6 days ago

Last reply by sfhowes 2 days ago

Bitdefender: suspicious connection blocked involving Firefox - signature-2.cdn.mozilla.net

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender: Suspicious con… (read more)

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender:

Suspicious connection blocked: Feature: Online Threat Prevention

firefox.exe attempted to establish a connection relying on an unmatching security certificate to content-signature-2.cdn.mozilla.net. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.

Question: Is this ACTUALLY coming from Firefox? If so, please match your security certificates! If that's impossible due to a technical issue, then please email me your confirmation so that I can add an exception to Bitdefender.

Question: If it's not coming from Firefox, please email me, letting me know what additional system information you require so that we can get to the bottom of who/what is masquerading as Firefox while attempting to establish an unauthorized Internet connection from my computer.

HP Envy laptop, Windows 10 OS, latest update.

This has been occurring for several months.

Thank you for your time.

Asked by swamper 1 week ago

Last reply by jscher2000 2 days ago

Mozilla Thunderbird Email no longer works

My Mozilla Thunderbird email application has been working for over 10 years, but on 9/13/21, no longer works. There are a number of error messages, and navigation redirec… (read more)

My Mozilla Thunderbird email application has been working for over 10 years, but on 9/13/21, no longer works. There are a number of error messages, and navigation redirects. Where to start? My "expert" moved, and left no contact information. Perhaps the most significant error is "Unable to log in at server", followed by "Failed to connect to server", then "Probably wrong configuration, username or password." Normal Thunderbird startup opens the email page and performs the Get Mail function. Now, an unknown screen appears, that looks like a sales pitch to buy this product. But if you click on one of the options, you are promoted to redefine the email IDs that already exist. I'm not an expert. I'm confused. Please help.

Asked by altoncraig950 2 days ago

Last reply by sfhowes 2 days ago

Trying to access address bar causes Firefox to become non-responsive

After a long history of usage today firefox on Android became unusable. Whenever I tap the address bar the firefox hangs (see the screenshot). Tried cleaning up all data,… (read more)

After a long history of usage today firefox on Android became unusable. Whenever I tap the address bar the firefox hangs (see the screenshot). Tried cleaning up all data, reinstall, usage with or without firefox profile. I tried both firefox and firefox-beta-- the same issue. Android 11 (4.14.180) on moto g(8)

Asked by end.product 3 days ago

Last reply by Seburo 2 days ago

SSL and this error PR_END_OF_FILE_ERROR

Hello, I am having issues with error messages when browsing with Firefox. This error PR_END_OF_FILE_ERROR and this error SSL_ERROR_RX_UNEXPECTED_APPLICATION_DATA I don'… (read more)

Hello,

I am having issues with error messages when browsing with Firefox.

This error PR_END_OF_FILE_ERROR and this error SSL_ERROR_RX_UNEXPECTED_APPLICATION_DATA I don't get these errors when using Chrome or Microsoft Edge.

When I reload the current page, the page loads properly.

I've tried these tips so far: refreshing Firefox, setting to "no proxy" on network settings, turning off Avast, uninstalling and reinstalling Firefox, checking manual proxy on my PC, restart my computer, refreshing Firefox, checking the clock on my PC.

Is there anything else I can do to fix this?

Thank you for assistance.

Asked by Kay 3 days ago

Last reply by FredMcD 2 days ago

Sometimes Quora.com will not run properly in a newly opened session. Other times it works perfectly.

Fairly regularly I go to the Quora.com site to answer questions others have asked. Perhaps in one in four times I launch Firefox browser and go to this site it will not r… (read more)

Fairly regularly I go to the Quora.com site to answer questions others have asked. Perhaps in one in four times I launch Firefox browser and go to this site it will not respond beyond the first page and eventually report that something on the page is slowing the browser. If this does not happen, everything works normally and very quickly.

The only way I can continue is to close the browser completely and relaunch. Even if I wait a minute or so, when I relaunch it tells me Firefox is already running and asks if I wish to close it. If I let it close the browser, the new launch normally works perfectly.

When the problem occurs, opening other tabs and closing the original one does not seem to make a difference. It still does not work properly.

I am not sure when this started, and I have only experienced this problem on this one site. When I have tried using the Chrome browser I have not seen this happening on this site. I don't like the Chrome browser but have it installed to allow streaming my screen to a Chromecast dongle.

The Firefox browser in the Windows 64-bit version 92.0.

This start happening a few weeks ago (it is now mid September 2021). I am not sure whether something has changed in Firefox or in the Quora site. I have seen this problem on both my Windows 8.1 Pro and Windows 10 Pro PCs.

Asked by str8chat 3 days ago

Last reply by FredMcD 2 days ago

Thunderbird 91.1.0 (64-bit) Windows 10 new message notification not shown after message filter moves message

I have filters configured to move incoming messages to new folders. If I receive a new message and a filter is triggered, then the notice about the new message is not sh… (read more)

  1. I have filters configured to move incoming messages to new folders. If I receive a new message and a filter is triggered, then the notice about the new message is not shown. How do I fix this?
  2. I would prefer to display an icon of an envelope, not a Thunderbird symbol with a barely noticeable red dot. How do I fix this?
  3. If I read a message in the main Inbox, then mark it as unread, the Thunerbird symbol will again display in the system tray. This was not the case with version 78. How do I fix this?

Asked by mikko2 5 days ago

Last reply by RicoD 3 days ago

Netflix/Widevine issue

Hello, This has been going on for few months and it doesn't seem to be going away (in fact, I see more complaints about similar issue around the net), so here it goes. Up… (read more)

Hello,

This has been going on for few months and it doesn't seem to be going away (in fact, I see more complaints about similar issue around the net), so here it goes.

Up until Firefox 87 with Widevine 4.10.1582.2 I had no problems with Netflix. Then Firefox 88 with Widevine 4.10.2209.1 was released and every time I watch an episode of a show the screen freezes for several seconds while sound goes on. If you rewind and reach that point again, it doesn't happen again. However it's inredibly annoying when it happens at the climax of every episode.

I stopped updating Firefox beyond 87, but then Widevine 4.10.1582.2 stopped being supported and had to update or not being able to watch Netflix at all. While I can still watch movies, I had to start using Edge to watch tv shows (and I really don't want to do that).

I haven't noticed it happening on a movie, possibly because the last few minutes are credits which I don't watch. But there's a possibility it only happens on episodes. This is only my suspicion, but it happens right after the episode finishes buffering, so maybe it has something do with that or maybe some process with next episode is beginning while the current one is still being watched.

I'm not exactly sure it's something you can fix on your end since it seems to be involving Widevine, but would be great if something could be done.

Asked by ozz666 2 days ago

Last reply by FredMcD 2 days ago

printing in Thunderbird 91.0.3

Hey everyone ~ and thanks in advance for your support I'm running Thunderbird on a 2021 MacBook Pro since a month or so ago. I have trouble printing when I have "displa… (read more)

Hey everyone ~ and thanks in advance for your support

I'm running Thunderbird on a 2021 MacBook Pro since a month or so ago.

  • I have trouble printing when I have "display message thread" turned on - the little staircase icon

& the print icon is grayed out whether I try to print from an email directly or from the command sequence File, Print.

I have restarted my laptop, turned my printer on and off ~ and have no problems printing from other applications - but this is a conundrum!

I've thought of reinstalling but do not want to loose emails (( ! )) All suggestions greatly appreciated. Leslie

Asked by Leslie 4 days ago

Last reply by Wayne Mery 2 days ago

browser is stuck in portrait mode

Websites and full screen videos are stuck in portrait and wont go into landscape. How do I fix the orientation? Other browser apps on my phone do not have this problem. … (read more)

Websites and full screen videos are stuck in portrait and wont go into landscape. How do I fix the orientation?

Other browser apps on my phone do not have this problem.

Asked by seed.michaelb 3 days ago

Last reply by Seburo 3 days ago

Cannot keep firefox open when signed into Mozilla Sync account

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & them… (read more)

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

Asked by Adam Parduhn 5 days ago

Last reply by FredMcD 3 days ago

Cannot Send Emails on Frontier.com

Good day, 1st time I have needed help with Thunderbird in years of use. Over the last several weeks I have been getting the following message when trying to send emails:… (read more)

Good day, 1st time I have needed help with Thunderbird in years of use. Over the last several weeks I have been getting the following message when trying to send emails:

"The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait some time and try again. The server responded: 4.7.1 <unknown[50.34.156.151]>: Client host rejected: mvhdr@frontier.com exceeded hourly recipients threshold.."

I contacted Frontier and the tech tried several things; no help; she decided problem is not on their end. She changed my Frontier PW and it worked again for 2 days, then no more. I can send from Yahoo and I receive email fine on Thunderbird. I do not send large emails or multiple addresses. Windows 10 machine. Thanks for any help!!

Asked by Rednucleus 1 week ago

Last reply by Matt 3 days ago

Thunderbird won't connect to hotmail account

Thunderbird won't connect to hotmail account Here is one solution: In your hotmail/outlook account (web) go to settings (the "wheel" right above), click "options" and und… (read more)

Thunderbird won't connect to hotmail account

Here is one solution: In your hotmail/outlook account (web) go to settings (the "wheel" right above), click "options" and under Accounts go to POP and IMAP settings. Under POP select that apps and devices may use POP. After having done this everything should work normally.

However, this solution does not work for me. The microsoft page mentions different imap settings than the default settings from thunderbird...both options under manual settings do not work.

Anything else i can try?

Asked by russthebear 3 days ago

Last reply by sfhowes 3 days ago

Installed a dictionary add on and now Thunderbird starts and gives not responding error

Hi Installed a dictionary add on and now Thunderbird starts and gives not responding error. I've tried to uninstall the program clear out the registry and restart my com… (read more)

Hi Installed a dictionary add on and now Thunderbird starts and gives not responding error. I've tried to uninstall the program clear out the registry and restart my computer (win10) before reinstalling Thunderbird but after the reinstall Thunderbird still opens showing my existing email accounts and still giving not responding error not the clean install I was hoping for

I love Thunderbird and have never had a problem before. If there a fix that will completely delete Thunderbird from my computer and allow me a clean install?

Any help would really be appreciated

Many thanks for reading this

Asked by shiney19 3 days ago

Last reply by sfhowes 3 days ago