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One of the best function of Firefox the "Screenshot" function disappeared.

Hi, I use often Firefox(private) the "Screenshot" function (where there is the address) disappeared. Could you please reinstalled ? This is very important for the privacy… (read more)

Hi,

I use often Firefox(private) the "Screenshot" function (where there is the address) disappeared. Could you please reinstalled ? This is very important for the privacy.

Thanks

Have a nice day

Piero

Asked by pierofor 1 hour ago

Last reply by cor-el 1 hour ago

Firefox won't load pages while other browsers do

I keep having problems with Firefox not loading certain pages despite that Microsoft Edge works fine. I've cleared my cache and cookies, tried disabling my firewall, and … (read more)

I keep having problems with Firefox not loading certain pages despite that Microsoft Edge works fine. I've cleared my cache and cookies, tried disabling my firewall, and also tried Safe/troubleshooting mode and the problem was still there. Facebook Messenger and Google Hangouts are two of the ones that regularly don't work (and sometimes Submittable, Outlook, and Google Docs), but sometimes I can just refresh the page half a dozen times and then it works. I moved and switched internets two weeks ago and it may have started then (or a few days after). I also tried turning off the proxy and disabling Ipv6.

My comp: Windows 10, 64-bit, HP laptop, new in December 2019. Processor: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx.

Asked by FrancesKoz 2 days ago

Last reply by FredMcD 3 hours ago

Unable to use several websites; all show the same error - NS_ERROR_FILE_CORRUPTED

Starting last week (with the 88 update?), I've had problems using several sites that I have to login to. It started with Outlook (Office 365), but now includes Zendesk an… (read more)

Starting last week (with the 88 update?), I've had problems using several sites that I have to login to. It started with Outlook (Office 365), but now includes Zendesk and even the Firefox Account. In the case of Outlook, I got an error message. For Zendesk, I can log in but the page doesn't render. On the FF Account page, I get a message saying cookies and local storage aren't enabled, though they are.

In all cases, there's an 'Uncaught exception...NS_ERROR_FILE_CORRUPTED...' error in the console. I got outlook working by using localStorage.clear() and sessionStorage.clear() in the console, but it was a temporary fix.

I've disabled all extensions to no avail. Some of these sites work in FF safe mode (hence logging in to write this), but Outlook is unresponsive.

What's going on? Is there a fix?

Asked by Tomishko 14 hours ago

Last reply by cor-el 5 hours ago

Setting "dom.ipc.processCount" resets itself to 1?

As written, with Ff 89 beta for Android, the setting "dom.ipc.processCount" resets itself to 1 every restart. https://github.com/mozilla-mobile/fenix/issues/19385 Can som… (read more)

As written, with Ff 89 beta for Android, the setting "dom.ipc.processCount" resets itself to 1 every restart.

https://github.com/mozilla-mobile/fenix/issues/19385

Can someone please explain me why? It felt much faster before with a setting of 4 or 6 and still feels faster when I set it in about:config for the time not doing a restart...what is going on here?

And why is such a change not being communicated to the community somehow and I/we have to find this out by ourself?

Greets and with best regards, Michael

Asked by Msteam1 1 week ago

Last reply by TyDraniu 7 hours ago

Auto Fill Not Working

Hello Team, I'm facing a weird issue with my Firefox Browser version 88.0.1 (64-bit). I can't use the auto-fill feature (for username and password) for the below website … (read more)

Hello Team, I'm facing a weird issue with my Firefox Browser version 88.0.1 (64-bit). I can't use the auto-fill feature (for username and password) for the below website - https://netbanking.hdfcbank.com/netbanking/CCLogin.html I find it really irritating as every time I have to view my password to login to this website's account. I checked with Chrome, it's performing well, auto-fill feature is working for every website. Could you please check and help. Thanks! Prakash

Asked by Divya Prakash 14 hours ago

Last reply by cor-el 7 hours ago

Part of page is blank/broken

Part of this page is blank/broken in Firefox (am updated to most current version) and I tried in safe mode, same issue. Works fine in Chrome... Wish I could upload pictur… (read more)

Part of this page is blank/broken in Firefox (am updated to most current version) and I tried in safe mode, same issue. Works fine in Chrome... Wish I could upload pictures, but size is too big and I cannot for the life of me make the screen shots smaller without losing the useful info.

Asked by ravendragonwing 19 hours ago

Last reply by FredMcD 12 hours ago

firefox randomly restarts a few times a day. no error no. no crash report. and not able to restore tabs.

so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to … (read more)

so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to "refresh" firefox that did not fix the issue. my firefox is up to date. im on windows 10 which is als up to date. please advise cause its driving me crazy to lose my tabs every few hours..

Asked by ton_wittenberg 18 hours ago

Last reply by FredMcD 12 hours ago

Firefox 88.0.1 crashes every time it closes

Firefox 88.0.1 crashes every time it closes. It also causes problems with my Yahoo email, now I have to sign in every time I use Firefox 88.0.1 This problem started right… (read more)

Firefox 88.0.1 crashes every time it closes. It also causes problems with my Yahoo email, now I have to sign in every time I use Firefox 88.0.1

This problem started right after I use the troubleshooting to resolve a problem.

I use Revo Uninstaller Pro version 4 to complete remove Firefox. I shut down the computer and start it again after waiting for 5 minutes.

That did not work.

So when will this problem be fixed.

Asked by JEVColorado 21 hours ago

Last reply by FredMcD 20 hours ago

Sites don't function properly

I'm having this issue where I'll click on a link within a site, and it won't open. I'll have to try multiple times before it does. Or, it'll start to open, and then close… (read more)

I'm having this issue where I'll click on a link within a site, and it won't open. I'll have to try multiple times before it does. Or, it'll start to open, and then close. Like, I'll try to open the menu on YouTube, and have trouble. Also, sometimes I'll be randomly sent from the current website to the one I was on previously. I've noticed this a lot on YouTube and Pinterest. Also, sometimes a site won't close right away when I click on the X. The YouTube controls are faulty. I'll click to pause, and the screen size with change. I don't want to change browsers, but I will if this keeps up. It seems to be getting worse.

Asked by vnaginis 1 day ago

Last reply by FredMcD 22 hours ago

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by Rob 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 day ago

Constant crashes since the start of the day

Since the start of the day, Firefox has been constantly crashing constantly. Usually when I try to click / open / load a new tab or page, but sometimes just leaving it op… (read more)

Since the start of the day, Firefox has been constantly crashing constantly. Usually when I try to click / open / load a new tab or page, but sometimes just leaving it open causes a crash. I've tried to reinstall twice, but no luck. Safe Mode also did not help, so I assume it has nothing to do with add-ons. I also did a "Refresh" but, again, nothing. I did a full system scan (BitDefender, if it matters) but it did not detect any malware. Lastly, I restarted the computer and Firefox still constantly crashes.

Here are the crash report logs:

- bp-611b4c56-1e4d-4a1e-8b80-c648a0210517 -bp-48c4f0b9-8c93-4b5b-88bb-d3a100210517 -bp-49113762-959a-4788-8938-3670b0210517 -bp-b477e31a-35ac-4329-ba5c-d64120210517 - bp-42df11e0-7feb-4754-9d09-365980210517 - bp-f7a76c79-cade-4f76-9241-143590210517 - bp-208c4fa5-aabb-4455-a89d-a03c60210517 - bp-96d5b8c0-521e-4478-ba5d-755680210517 - bp-477a91fe-2409-4ae8-b263-8ff7c0210517 - bp-1c0ad77d-8945-4794-8e68-5aa370210517 - bp-58ca09c9-4bab-476d-8bcc-0485e0210517 - bp-cb70f76f-f68e-4933-a3af-294cc0210517 - bp-60d36a45-5feb-41e3-876f-420490210517 - bp-d359f5bd-d498-4935-bb66-e7f200210517 - bp-071e3332-79e9-4e5a-9eb3-a8b000210516 - bp-7bed91f6-fcb6-450e-87d3-106e10210516

Asked by Nicolas 1 day ago

Last reply by FredMcD 1 day ago

thunderbird email

I have Thunderbird version 78, Windows 10, AVG internet security My problem is I can receive emails but cannot reply or send new ones. I turned off AVG VPN and the probl… (read more)

I have Thunderbird version 78, Windows 10, AVG internet security My problem is I can receive emails but cannot reply or send new ones. I turned off AVG VPN and the problem still existed. My name and email address are correct in account settings, perhaps outgoing email settings are wrong.

Asked by sschreiber5 1 week ago

Last reply by Matt 1 day ago

On March 15th, 2021 my Thunderbird account stopped working.

On March 15th, 2021 my Thunderbird account stopped downloading new mail. I made many attempts to fix the problem, including uninstalling & reinstalling the latest ver… (read more)

On March 15th, 2021 my Thunderbird account stopped downloading new mail. I made many attempts to fix the problem, including uninstalling & reinstalling the latest version. I get a message "Unable to log in at server. Probably wrong configuration, username or PSW." Here is the error message:

=============================================================

An error has occurred https://zlp42869.vci.att.com/sps/authservice/authentication 2021-05-16T23:29:27Z

An error occurred fulfilling the current request to https://zlp42869.vci.att.com/sps/authservice/authentication. This error was caused by an internal/unexpected error on the invoked protocol module leading to the exception displayed below. Please validate configuration of the executing protocol and environment. This is not a problem with the SPS.

Stack trace

================================================================

I didn't change anything before it happened. Does anyone know what might be going on? Thanks, Andy

Asked by holroydsills 1 day ago

Last reply by sfhowes 1 day ago

Drop down lists not working

Recently I have noticed that where there are drop down lists on websites I visit the drop down function no longer works properly if I am using the Firefox browser. If I c… (read more)

Recently I have noticed that where there are drop down lists on websites I visit the drop down function no longer works properly if I am using the Firefox browser. If I click on the arrow in a drop down list box the list briefly appears then disappears almost immediately making impossible to select an option from that list. I don't have this problem if I use any other browser like Safari and the drop down list function used to work on Firefox, so presumably this is a bug unless there is something in preferences that needs changing. I am using v88.0.1 on mac OS Sierra 10.12.6. Any help wud be appreciated

Asked by gary.mitchell 2 days ago

Last reply by cor-el 1 day ago

Mozilla Thunderbird error message XUL Runner

Hi, Went to check my e-mails this morning and got the following error message, (See attached): XULRunner Error: Platform Version '78.10.1' is not compatible with minvers… (read more)

Hi,

Went to check my e-mails this morning and got the following error message, (See attached):

XULRunner

Error: Platform Version '78.10.1' is not compatible with

minversion >= '78.10.0' maxversion <= '78.10.0'

How do I resolve this without losing data?

Regards,

Neil Harland

Asked by cct667 5 days ago

Last reply by День сумо 3 days ago

Thunderbird seach does not work

Hello. Am new on Thunderbird. Before that I was using Mac with Apple Mail. And I'm used to find in emails all what I need. Now I using Thunderbird and struggle to find "b… (read more)

Hello. Am new on Thunderbird. Before that I was using Mac with Apple Mail. And I'm used to find in emails all what I need.

Now I using Thunderbird and struggle to find "basic" things. E.g., a search for a purchase of some value (e.g., 29,99): If I search for 29,99, the Thunderbird does not provide any results. Also, for some other searches, the relevant email is not shown as part of the search results. The search works “somehow” but very unreliable. I know, the email is there but now part of the search results. I enabled all index configuration and rebuild the index database once.

Thank you in advanced.

Asked by denis32 2 days ago

Last reply by sfhowes 2 days ago