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Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (read more)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Asked by Larz 1 month ago

Last reply by Mr Greg 3 days ago

Firefox Update wipes out all my Extensions

In my Win 10 PC, Firefox has been set to update automatically as it is recommended. 136.0.2 (64-bit) is the most recent one that updated automatically. Now all my exten… (read more)

In my Win 10 PC, Firefox has been set to update automatically as it is recommended.

136.0.2 (64-bit) is the most recent one that updated automatically.

Now all my extensions have been wiped out, my workspace changed.

That is such a breach of integrity, and a lack of respect for the user, and his carefully set up work environment, when an Auto-Update just molests my work environment. And then I have to take out hours from my busy routines, to devote to restoring everything to how it was.

There is no rollback feature for Updates, esp when Updates do the havoc they do.

There is no proper Session Management, and a standard protocol for saving, aggregating sessions across different installs, rollbacks, etc, and having the most updated, and complete one, where the onus is on the user not losing data.

Now I have to go hunt around for the past profiles, and name the present one as old, and hope that Firefox functions with integrity, and completeness to restore my whole work environment from the last profile. I'll of course be losing whatever work I happened to do in the new profile now. One never knows how complete these profiles are to reconstruct things exactly the way they were.

Strange. I always believe that stability, and integrity, and a dedication towards that on behalf of the user would be the primary goal. Now it's all about chasing something else, some bells and whistles, and faster performances, and throwing stability, and data integrity under the bus.

Asked by Shrikant Shrinivas 1 month ago

Last reply by jscher2000 - Support Volunteer 1 week ago

I am constantly denied access to my online banking, my bank says, because I use Firefox, and that I wouldn't have this problem if I used Chrome - any possible truth to this? Any fix? thanks

I am constantly denied access to my online banking, my bank says, because I use Firefox, and that I wouldn't have this problem if I used Chrome - any possible truth to th… (read more)

I am constantly denied access to my online banking, my bank says, because I use Firefox, and that I wouldn't have this problem if I used Chrome - any possible truth to this? Any fix? thanks

Asked by William 1 week ago

Last reply by NoahSUMO 1 week ago

Tabs?! AAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!

I am looking for a solution that will allow links to open in the same tab rather than tab, tab, tab, tab, tab, tab, tab. I am also having issue with sign ins opening a ne… (read more)

I am looking for a solution that will allow links to open in the same tab rather than tab, tab, tab, tab, tab, tab, tab. I am also having issue with sign ins opening a new blank tab and not having the ability to sign in at all. I've been using Firefox since I quit Netscape. And yes, I tried many epic fails that were disguised as solutions that don't work. I'm seriously about to give up on this browser if I can't get what I had after a SSD drive fail that forced me to reinstall from the ground up.

Asked by Spunky 1 month ago

Last reply by Mutaz Awad 1 week ago

On top videos not working

Dear all, Since the last update the on top YouTube videos are not playing anymore. When open YouTube video full screen with browser, then clicking on home button. It ope… (read more)

Dear all,

Since the last update the on top YouTube videos are not playing anymore. When open YouTube video full screen with browser, then clicking on home button. It opens on top video. But this video is not playing. Could you please fix it? Regards

Asked by Constantin M 3 weeks ago

Last reply by TyDraniu 1 week ago

Firefox blocked

I may have inadvertantly blocked Firefox from executing. I run Windows 11 on my desktop, and use SpyBot as my virus defender. Last night SpyBot may have run and prevented… (read more)

I may have inadvertantly blocked Firefox from executing. I run Windows 11 on my desktop, and use SpyBot as my virus defender. Last night SpyBot may have run and prevented Firefox from running. This morning it would not open at all, no matter using a shortcut button or activating the program directly from Menu. I tried re-installing, but a window opens saying, "Hmm. For some reason we could not install Firefox." I tried uninstalling Mozilla but the window opens to initiate the process but in 20 minutes less than 1% of the procedure bar is lit and blinking. Do you have any suggestions?

Asked by Henry Lister 2 weeks ago

Last reply by markwarner22 2 weeks ago

Problem with every website I try to visit with Firefox

Every website I try to visit with Firefox produces a page which reads "Suspected Phishing." And when I click on "Ignore and proceed" I am taken to a blank webpage. Each w… (read more)

Every website I try to visit with Firefox produces a page which reads "Suspected Phishing." And when I click on "Ignore and proceed" I am taken to a blank webpage. Each web address in the URL field reads "SmartDirect.de." Firefox has thus, for me, become a useless browser.

Is there anything I can do to fix this problem with Firefox? In answering my question please bear in mind I do not have a PhD from MIT and am not an expert in computer science.

Asked by gymmo 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Videos no longer play

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either t… (read more)

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either they play with no sound or when sound is turned on the video freezes. This was never a problem until recently. iMac desktop (2017) Ventura 13.7.4 Firefox 136.0.2 (64 bit) The same issue does not occur on Safari or on my iPad (using Firefox). Any advice?? Thanks.

Asked by jfs6 2 weeks ago

Last reply by markwarner22 2 weeks ago

Updating my version of Firefox e-mail

I am using an old version of Firefox e-mail, and Firefox has advised me in the past to try a newer version. How can I access the newer version? Also, if I don't like it… (read more)

I am using an old version of Firefox e-mail, and Firefox has advised me in the past to try a newer version. How can I access the newer version? Also, if I don't like it, can I easily go back to my current version? (I have Windows 11)

Asked by MIKEMCD77 2 weeks ago

Last reply by markwarner22 2 weeks ago

My modem says my version of Mozilla Firefox is unsupported

When I log into my modem it sends me a banner notification my "version of Mozilla Firefox is unsupported. Your gateway's web interface has been tested to work with a min… (read more)

When I log into my modem it sends me a banner notification my "version of Mozilla Firefox is unsupported. Your gateway's web interface has been tested to work with a minimum version of 63.0.3. You may proceed with an unsupported version." However, when I am in my browser, and select Help--> About Firefox--> it shows I am on version 136.0.4 and up to date. When I access my modem, why does my modem say my browser is out of date when it isn't? Does my modem have a different browser version from my computer, and if so, how do I update that? Thanks in advance for any guidance.

Asked by godsend369 2 weeks ago

Last reply by James 2 weeks ago