"Not Responding" warnings on Thunderbird are incredible and I found the reason for them!!

I have been suffering with "Not Responding" messages when using Thunderbird 91.3.2 (64bit) on a Dell Optiplex 9010, 16gb ram, 2 gb sata hard drive, Win10 Pro, V 20H2, for… (read more)

I have been suffering with "Not Responding" messages when using Thunderbird 91.3.2 (64bit) on a Dell Optiplex 9010, 16gb ram, 2 gb sata hard drive, Win10 Pro, V 20H2, for many months. It has been so terrible I have started to search for different email programs. I use FireFox V 18.5. Searching many forums and many web assistance sites I have been advised to do many-many things -- probably 8 to 10 different things advised to try and I did ALL OF THE SUGGESTIONS -- NOTHING helped ever!! Last thing to be tried, recommended by Thunderbird forum, was to start killing different programs that operate in my system and restart each time and test Thunderbird then "on each one" separately. That would be a long process you can bet.

Today I was seeing some difficulty with FireFox -- very slow and doing some things not normally seen. I decided I would just COMPLETELY remove FireFox and Mozilla Maintenance Service from my system. Once done, I thought I would try the old Thunderbird Email again and see if it was still having its "Not Responding" headaches. Well, low and behold-- Thunderbird is working perfectly. Primarily the problem was it would not allow me to do "Any Actions" on the email program itself or any other action on my computer while the Thunderbird was downloading new email messages. But with FIREFOX UNINSTALLED (and now defaulting to MS Edge) Thunderbird is sailing along -- downloading messages excellent -- and I can do other things while waiting on my computer without it locking up.

So -- the bottom line seems like this. All my time trying to find out what rascal of a program in my system was attacking Thunderbird was a HUGE waste of time. All the time it was Mozilla's own FireFox causing some conflict with its own Mozilla Thunderbird. All users have to do is "Uninstall FireFox" and their Thunderbird "Not Responding" headaches will end totally. At no time in weeks and hours of research on the internet did I ever see anyone comment that FireFox itself might be causing the problem with HANGS.

I will try to reinstall FireFox again as I have always depended upon it as being the safest browser I could choose but if Thunderbird "Not Responding" ever pops up again I will have to switch to MS Edge or other. I know Thunderbird has been undergoing a lot of difficulty as it is held back by a lack of Donations being made. I have donated myself a half dozen times over years. I would highly recommend if the Thunderbird management team can get to read this email that they look very hard at why FireFox would be conflicting with Thunderbird as nobody is even speculating that this might be the source of the "Not Responding" problem and from what I see most everyone with the problem on various internet sites and forums "IS NOT" getting the issue resolved. Who would think that FireFox itself is the basis for the Thunderbird trouble and not have been explored by the Thunderbird management team!! I guess my Thunderbird problem is solved but FireFox has some issues to keep an eye upon I would say. GPTDesign47

OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19042, Installed 20210204072927.000000-300 Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9, CPU Count: 8 Total Physical RAM: 16 GB Graphics Card: Intel(R) HD Graphics 4000 Hard Drives: C: 1861 GB (1680 GB Free); F: 149 GB (147 GB Free); H: 465 GB (224 GB Free); Motherboard: Dell Inc. 0M9KCM, ver A00, s/n /8S3HWV1/CN7220027F011Q/ System: Dell Inc., ver DELL - 1072009, s/n 8S3HWV1 Antivirus: Windows Defender, Disabled, Norton 360 Premium 1 installed, Malarebytes Pro installed

Asked by GPTDesign47 1 hour ago

Last reply by sfhowes 4 minutes ago

Two local folders transformed into "draft" folders

After updating to v. 91 about 2 weeks ago I now noticed that two local folders became draft folders and ALL messages stored there are now "drafts", including all received… (read more)

After updating to v. 91 about 2 weeks ago I now noticed that two local folders became draft folders and ALL messages stored there are now "drafts", including all received messages. I did NOT change any account settings. The two folders are among those that I use most frequently.

How can I revert the attributes of these two folders to "normal" local folders again so that the messages stored there are "final" and not "drafts"? Thank you.

Asked by orbergp 1 month ago

Last reply by AgnesRM 4 minutes ago

Finding a folder from a long list?

I have a poor memory and to cope with that I place all of the individuals and organisation I use emails with onto the list that runs down the left hand side of my Thunder… (read more)

I have a poor memory and to cope with that I place all of the individuals and organisation I use emails with onto the list that runs down the left hand side of my Thunderbird screen. Is there any sort of, "Find" ability on this application.

Asked by BML 1 day ago

Last reply by sfhowes 10 minutes ago

draft message

Some time in the last couple days, one of my 5 folders has marked every inbox message as a "draft message," even messages that have been in there for long awhile. I have … (read more)

Some time in the last couple days, one of my 5 folders has marked every inbox message as a "draft message," even messages that have been in there for long awhile. I have checked all help articles relating to this and checked all my settings and prefferences and everything is set as it should be. The screenshot attached shows a message from several months ago that never had this before. Please advise.

Asked by Bob 3 hours ago

Last reply by AgnesRM 13 minutes ago

Valerij Kolpakov (Valerik )

Greetings, world's best browser team! I have a tablet Android 4.4.4, please give me to install an old version of the browser, compatible with my tablet! Thanks in advance… (read more)

Greetings, world's best browser team! I have a tablet Android 4.4.4, please give me to install an old version of the browser, compatible with my tablet! Thanks in advance! Sincerely Valerij Kolpakov ([email address removed].)

Asked by Valerik 3 hours ago

Last reply by Seburo 48 minutes ago

Firefox Monitor found my email address in a breach of a website I've never heard of or visited

Monitor sent me information that my email address was compromised in a breach of appen.com. I've never heard of them, never googled them, never looked at their site, cert… (read more)

Monitor sent me information that my email address was compromised in a breach of appen.com. I've never heard of them, never googled them, never looked at their site, certainly never registered there. How did my data get into their systems?

Asked by derek.peters 50 minutes ago

Last reply by James 49 minutes ago

My Bookmark Tool bar items are missing after installing Firefox

Hi there, I recently installed Firefox on a new computer after previously syncing my Firefox account on the previous computer but when I installed Firefox and logged into… (read more)

Hi there,

I recently installed Firefox on a new computer after previously syncing my Firefox account on the previous computer but when I installed Firefox and logged into my account again on the new computer I discovered that my Bookmark Tool bar items are missing?

Can anyone help me fix this please?

Many thanks.

Asked by gordonhuntley 10 hours ago

Last reply by cor-el 57 minutes ago

Suspicious Email

I received an email from "FireFox Monitor" address breach-alerts@firefox.com, with the subject line, "Firefox Monitor found your email address in a new data breach. Did t… (read more)

I received an email from "FireFox Monitor" address breach-alerts@firefox.com, with the subject line, "Firefox Monitor found your email address in a new data breach. Did this email come from Firefox/Mozilla? or is it fraudulent? Thank you

Asked by Faye 5 hours ago

Last reply by James 1 hour ago

Firefox, Instacart, and SNAP - which is the weak link?

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that. I'm using macOS 10.15.… (read more)

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that.

I'm using macOS 10.15.7 (Catalina) and Firefox for Mac 94.0.2 .

Whenever I go through the regular checkout process, when I click on "Place Order," I get the attached error message.

I cannot tell you how many times I've readded that number; I can't have been wrong on all of them. Yes, there's enough money on the card. I've tried (suggestion of their "support theater" people) deleting the card, logging out of Instacart, quitting Firefox, restarting Firefox (which I did twice to be sure), and adding the EBT number back in.

I even tried my sister's number, to see if it would go through. Same result.

Once I saw a brief flash of something like "Connect to EBT" before getting the error message, but only once.

I have ordered groceries through Firefox for Mac with SNAP on this computer before. Both SNAP and Instacart deny responsibility and tell me to use Safari (which I loathe).

Does anyone have any ideas? If it works in Safari, what's different about Firefox that's stopping it?

Please, grocery delivery is not a luxury for my sister and me. We literally (I was a copyeditor, so I do mean literally) cannot get to the store ourselves. I absolutely must be able to place SNAP orders via Instacart.

Thank you.

Asked by khindall 5 hours ago

Last reply by cor-el 1 hour ago

Firefox not playing any audio whatsoever

Hello. Starting yesterday, Firefox has stopped playing audio from every website and even local files. Yes, I read this article and no, the sound is not being muted instea… (read more)

Hello. Starting yesterday, Firefox has stopped playing audio from every website and even local files. Yes, I read this article and no, the sound is not being muted instead the sound just refuses to play. In the screenshot, it shows that the "play" "mute" and speed option are greyed out. Also, I tried using safe mode and audio still wouldn't play. What should I do?

Asked by Computer 1 month ago

Last reply by monsieurms 2 hours ago

Comment/note when receiving email

Is there any way, or any add-on, that allows to store a note or comment on a contact so whenever I receive an e-mail from a sender I can quickly view the note stored on t… (read more)

Is there any way, or any add-on, that allows to store a note or comment on a contact so whenever I receive an e-mail from a sender I can quickly view the note stored on that specific address?

Asked by yellowmatter 3 hours ago

Last reply by sfhowes 3 hours ago

Retrieve deleted e-mails from emptied Trash folder

Hi I’m on Thunderbird 91.2.1 ( 32 Bits) I had sent to the Trash folder a message received in October/November 2021 and subsequently emptied the Trash folder. How can I r… (read more)

Hi I’m on Thunderbird 91.2.1 ( 32 Bits) I had sent to the Trash folder a message received in October/November 2021 and subsequently emptied the Trash folder. How can I retrieve this deleted message? . I went to my “Profile” folder and to the Mail, Local Folder folder, following your instructions. .

In the Mail/Local Folder there are four files ( “Unsent messages”, Unsent messages.msf, msgFilterRules.Dat, ,Trash and Trash.msf,

Unfortunately, none of these files contains deleted messages.. When I open the “Trash” file with The Thunderboird.exe program, all I get is a “Write-To” screen.

How can I retrieve those deleted messages?

Thanks

Franco Vivona

Asked by Franco 3 hours ago

Last reply by christ1 3 hours ago

Reopen Closed Tab button unreachable behind unclickable drop-down arrow

Title basically says it all. This newest update of Firefox has had multiple problems, starting with losing ALL my previous bookmarks and making me create them all over ag… (read more)

Title basically says it all. This newest update of Firefox has had multiple problems, starting with losing ALL my previous bookmarks and making me create them all over again. The latest issue is something I can't patch up myself. When I right-click the tabs bar to select "Reopen Closed Tab," it's now buried beneath some non-functioning drop-down arrow. Why? The drop arrow takes up the same amount of space the Reopen Closed Tab does. There's no room saved. As an added insult, arrow doesn't actually work. I can't click it. I can't scroll down through the options. I can't do anything. Reopen Closed Tab is now buried and completely unusable. If this continues, I'll be forced to downgrade to the previous Firefox to get rid of this problem. How do I solve this?

Asked by Amahowl 5 days ago

Last reply by cor-el 3 hours ago