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I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. This started on April 1, 2021 Running Firefox v87.0 (64) on Win 10. All apps are current. Tried resetting Firefox, and clearing cache which didn't work. I can sign-in using Edge. Thanks

For a number of days now I can not log into Scotia Bank online but I can with Safari so I know the site is not down. Once I try to enter I get this msg Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. With an under construction icon. I have tried deleting recent history and have restarted Firefox but no change I love Firefox and it is my goto browser but something is wrong here. I have also tried to enter using firefoc from a different computer....same issue.

Anne Gourlay-Langlois

Hello,

since a few days Firefox does not load several pages. I can browse normaly but pages like "https://www.etsy.com/" stay white.

Also on my old phone (Android 7.0) i have to restart firefox since a week or so because the app wouldn't load any page anymore. The issue looks the same on my desktop version. I press enter, there is a small reaction for loading but then it stops and there is no site, just the background.

What can be the cause?

I use firefox many years now and there was never such problem.

Continue to Payment on United Airlines website fails.

Making a payment for a flight on United Airlines website while using Firefox returns an error message. I am running Firefox 87.0 on a MacBook Pro that is running Mac OS Big Sur 11.2.3. The problem started approximately one week ago. If this is not resolved I will have to discontinue use of Firefox after many years. Thank you, Andy

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.co.uk because this web site requires a secure connection.

What can you do about it?

www.google.co.uk has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the web site, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem.

Hi I've uninstalled firefox and redownloaded several times and each time I've had the same result. I don't want to stop using firefox but unless this issue is resolved will have no alternative. Any help would be much appreciated, TIA

In the old days I could generate a HTML folder containing several htm files and view them with desktop firefox. I then copied them to a folder in internal storage on my phone and could view and sort with firefox mobile. Even better I could save four of these folders on my home screen. Each had its own colour box. I don't know whether it is possible to rename the box because the file name is too long to be usable but no matter I learnt the colours. I could renew the file and it kept on working. Great it did exactly what I wanted.

Now that has all gone.

I can still open the file in mobile but when I save it to the home screen I get an Android icon with a tiny firefox and 'app not installed' without any clue as to what app it is. I can put the file in 'collections' but can't get that on the home screen either and heaven knows where that lives, it is a lot of key presses for it to sometimes turn up.

Use firefox focus to save your webpage to the home screen it says. Great I say so I install it. But that won't work either because my file that I created gets locked somewhere and I don't know how to unlock it.

So there I am stuck, because a simple thing that worked well doesn't, I have spent hours and I am thoroughly fed up!!

On all other websites I can seen the scrollbar buttons but not on Youtube. I'm running Windows 10.

On Linux Mint MATE 20.1 (and Ubuntu 20.10) the scrollbar also looks different from the default theme.

This seems to be a problem being caused by "youtube.com".

Why is Firefox allowing websites access to the scrollbars? Does anyone know why this happens or if there is a solution?

Thank you.

Some websites including facebook (which is the one I notice it most on) and blogs don't load images or text correctly. At first some images, not all, would have yellow or green stripes going vertically through the images. Then things got worse and got yellow and green pixels. Now it is getting to the point where text is also looking like gibberish. This isn't everywhere, just on some pictures and some text. i do not have the same problem using other browsers. I do not have the problem all of the time. I have refreshed firefox. I have uninstalled and re-installed firefox. I have deleted cookies, etc. Nothing seems to help. This has been happening on and off for a long time but is progressively getting worse.

After I updated from 86 to 87 Firefox lost all my logins & passwords, and will no longer remember passwords after I enter them. "Ask to save logins and passwords for websites" and "Autofill logins and passwords" are both still checked.

Gmail seems to be the worst site. Alphabet letters and numbers are missing from words and dates in subject lines. Same in the left folders column. Elsewhere, photos will not display properly. I'll only get bits of an image. Refreshing may resolve the problem momentarily but then it reoccurs. I reinstalled Firefox, but that didn't fix the problem.

I went to a government site and filled out a form letter and each time when I hit the VERIFY key the reCAPTCHA function tells me I have a bad connection and to recheck it. When I hit the refresh (circle arrow) link, it works. It happened on another non-gov't site and did the same thing. I did a Firefox refresh and that didn't help. It seems that version 87 has some bugs in it methinks. Any ideas? thanks

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

When I go to https://www.sz-shop.de/ostern, FF tells me that there is a risk

"Warnung: Mögliches Sicherheitsrisiko erkannt ... Am wahrscheinlichsten wird das Problem durch die Website verursacht und Sie können nichts dagegen tun. Sie können den Website-Administrator über das Problem benachrichtigen."

That is what I did. I called that shop and told about that warning. The lady on the phone also went to the address, but she did NOT see that warning. She confirmed that her PC was OUTSIDE of sz-shop.de like mine.

So the problem is a potentially wrong warning? Or how can we explain that I see a warning and other people do not see it?

First and foremost, screenshots/snippets are captured by the Windows 10 "Snip & Sketch" and "Snipping Tool" software. I checked the settings for both and there are no settings (toggled on or off) that would fix the issue when tested.

ISSUE: Essentially, once the image is captured and copied/pasted into a Gmail email (ex. composing a new message) ONLY in FireFox does the image paste twice. However, the same process does not replicate the issue in Gmail in other browsers. And I am also cognizant of key strokes aka possibly doing a Ctrl+V twice on accident; that did not occur.

Is this just a minor bug that can be fixed with a FireFox update? I already cleared cache and cookies, de-synced/re-synced FireFox, uninstalled/reinstalled FireFox, and restarted my device. Please advise.

whenever i go onto a simple html website the text displays with what looks like a angle symbol every few letters making the text unreadable any help would be great thanks