Showing questions tagged: Show all questions
  • Solved

What does "5 Left" in FF Relay mean?

I just signed up for Firefox Relay and the setup says "5 Left"...what does that mean; is Relay a paid service; if so, where do I find information about the cost? Thank y… (read more)

I just signed up for Firefox Relay and the setup says "5 Left"...what does that mean; is Relay a paid service; if so, where do I find information about the cost? Thank you.

Asked by MichaelJonas 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Can't save logon information or create a primary password

On 84.0.2 on OSx. Firefox will offer to save usernames and passwords, but then does not remember them in the future. Attempting to import existing data from another brows… (read more)

On 84.0.2 on OSx.

Firefox will offer to save usernames and passwords, but then does not remember them in the future. Attempting to import existing data from another browser into Lockwise prompts a request to set a primary password first. Attempting to set a primary password (which is currently not set), yields the error message "Unable to change primary password."

Asked by aedes.ag 3 weeks ago

Answered by aedes.ag 3 weeks ago

  • Solved

Your email was returned

I am Getting both "incorrect password" and "your email was returned" errors I know the password is correct as I can still use it to log in (including logging into these f… (read more)

I am Getting both "incorrect password" and "your email was returned" errors

I know the password is correct as I can still use it to log in (including logging into these forums) though I am getting this error when trying to create a recovery key or reset my password

For the "your email was returned" error, the email address is typed correctly in my account and I have gotten confirmation emails from FireFox as recently as 2 days ago. I get this error when trying to sign in to sync the Multi-Account Containers addon, as well as when trying to use "forgot password" to get a reset link.

I'm not sure how to proceed with these errors as each issue is preventing me from resolving them on my own.

At one point while I was getting the incorrect password error I got a message that my account is locked and an email would be sent to me for confirmation...though of course that also got "your email was returned"

Asked by Muninn 1 month ago

Answered by Muninn 3 weeks ago

  • Solved

Forgot current password

Hi, So I have a kind of unusual problem. I am currently logged into my Firefox account (obviously) and have access to all my saved material/history. The problem is I do n… (read more)

Hi,

So I have a kind of unusual problem. I am currently logged into my Firefox account (obviously) and have access to all my saved material/history. The problem is I do not know my current password (the ones saved in the password manager are old/not correct) and I can't reset it without losing all my info. This is mostly a problem because I want to activate Firefox sync on another computer. Does anyone know how I can find out my current password without resetting everything?

Thanks!

Asked by andrew.orlebeke 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

OpenPGP Encryption & Attachments

Hey Team :) my question is: Are attachments always encrypted when I have set up OpenPGP e2ee and choose "Require Encryption" when sending an email (I want to share a priv… (read more)

Hey Team :)

my question is: Are attachments always encrypted when I have set up OpenPGP e2ee and choose "Require Encryption" when sending an email (I want to share a private key (of a mailing list) with someone)?

Couldn't find a definite answer in the help articles (https://support.mozilla.org/en-US/kb/openpgp-thunderbird-howto-and-faq, https://support.mozilla.org/en-US/kb/introduction-to-e2e-encryption, https://support.mozilla.org/en-US/kb/digitally-signing-and-encrypting-messages) or the help forum.

Thank you in advance!

murmel

Asked by gemurmel 3 weeks ago

Answered by christ1 3 weeks ago

  • Solved

Website login blocked

I use Simplify.com to track some financial data but I cannot log in from the Firefox browser. I can get to the login screen but when I click login there is a spinning cir… (read more)

I use Simplify.com to track some financial data but I cannot log in from the Firefox browser. I can get to the login screen but when I click login there is a spinning circle which never stops. I think I have found ways to put this in the exceptions but nothing works. I have a similar issue with Zinio.com. I can get to the website but cannot login. For both of these sites I have to use Google Chrome to get in.

Asked by klancey7 4 weeks ago

Answered by klancey7 3 weeks ago

  • Solved

Cannot import personal openpgp key in End2End encryption setting.

I cannot use OpenPGP encryption on one of my email addresses, because its private key does not appear in the End-to-End encryption of the account setting. Exactly, I can … (read more)

I cannot use OpenPGP encryption on one of my email addresses, because its private key does not appear in the End-to-End encryption of the account setting. Exactly, I can have added the private key through the wizard of the account setting, but there is no private key in the End-to-End encryption of the account setting instead of the private key appearing in the OpenPGP key manager.

The other email accounts are OK, i.e. I can use OpenPGP encryption on the accounts. The differences from the troubled email account are followings: - The troubled email account uses Ed255 not ECDSA algorithm. - Name of the troubled email account includes UTF-8 Japanese characters. - The troubled email account also registers S/MIME private.

Please give me advice on this problem. Thanks.

Asked by k0zal4 2 months ago

Answered by k0zal4 3 weeks ago

  • Solved

Gmail account no longer accepted on Thunderbird and Linux Mint 19.3

Hi all, I have been using Thunderbird on Windoze for decades, but am a Linux noob, so please be gentle!  :-) The setup is Thunderbird v68.10.0 on Linux Mint 19.3 Cinnamon… (read more)

Hi all, I have been using Thunderbird on Windoze for decades, but am a Linux noob, so please be gentle!  :-)

The setup is Thunderbird v68.10.0 on Linux Mint 19.3 Cinnamon, only switched from Windoze10 to Linux this week so I am still learning.

Gmail account was set up and working fine on Tbird on both Linux and Win10 until a couple of days ago, when Google "detected suspicious activity on my account" and demanded I change the password, which I did. Now when I try to access the Gmail account on Tbird Linux, I get the prompt screen to enter my email details, but when I add my email address it just refreshes the screen and asks for the email address again. I have tried entering my mobile phone number instead of the email address but same result, it just reloads the page.

I tried deleting the account (but not the data) from Tbird and reinstalling the account but same result. New password in Tbird are both working fine on Win10 so it is a Linux/Tbird issue -- or user error?

I saw other threads about manually changing the password in Options, but can't find the equivalent options in Linux, and don't think that would be the problem anyway because I am not getting to the 'enter password' stage. Any thoughts?

Cheers, Terry (Confused) Chadban

Asked by portmaconline 4 weeks ago

Answered by portmaconline 4 weeks ago

  • Solved

Did Not Connect: Potential Security Issue

I have got this problem for some time now and i am tired of using another browser, basically i try to enter on youtube and try to search something on google and i just ca… (read more)

I have got this problem for some time now and i am tired of using another browser, basically i try to enter on youtube and try to search something on google and i just can´t acess (Screenshot_1). I have search on other browsers for the solution but i just can not find it, please someone help me :/

Asked by guilherme060506 4 weeks ago

Answered by FredMcD 4 weeks ago

  • Solved

password manager

Just a general question : firefox on windows I used to have lastpass as password manager. as they are moving out nice features from the free version to the payed version… (read more)

Just a general question : firefox on windows I used to have lastpass as password manager. as they are moving out nice features from the free version to the payed version I switched to lockwise. But it does not maintain automatically your password. What password manager are you using ? does it have the maintain feature of updated password ? Thanks for all recommendations Best regards, Guy

Asked by Guy Przytula 1 month ago

Answered by Naheed 1 month ago

  • Solved

Thunderbird Delete Cache on Exit/Shutdown

I see that Thunderbird is not deleting the cache on exit/shutdown. I wanted to see if this is a bug, if I have misconfigured, or if it is not supported. I thought this … (read more)

I see that Thunderbird is not deleting the cache on exit/shutdown. I wanted to see if this is a bug, if I have misconfigured, or if it is not supported. I thought this was functioning properly in older versions but I can't cite specifics to backup that claim.

I have set privacy.clearOnShutdown.cache to true. When I shutdown, the files still remain in the cache2/entries subdirectory inside of the profile dir.

To confirm it wasn't a corrupt index file, I closed Thunderbird, deleted the entire cache2 subdir, and restarted Thunderbird. The cache2 directory architecture is rebuilt on startup but when I close Thunderbird again, the cache entries still remain.

Should this work (delete cache on exit)? Did I configure it correctly?

I am running Thunderbird v78.9.1 on Win10, both 64 bit.

Asked by MemoryLeak 1 month ago

Answered by MemoryLeak 1 month ago

  • Solved

Do I need facebook container with strict protection?

The strict protection mode in Firefox has been really great for me so far. My understanding is that it creates a separate "cookie jar" for each website. Knowing this, I w… (read more)

The strict protection mode in Firefox has been really great for me so far. My understanding is that it creates a separate "cookie jar" for each website. Knowing this, I was wondering if Facebook container is still needed to stop Facebook tracking. I never visit the Facebook website and I don't have a Facebook account. I also use Ublock and Privacy badger, if that makes a difference.

Asked by sebyjorge2018 1 month ago

Answered by strafy 1 month ago

  • Solved

I can only access my bank in private browsing

I have been using Firefox for years. I recently decided to tinker around a little with private browsing. I had my laptop and phone sync'd. Within the last 10 days or s… (read more)

I have been using Firefox for years. I recently decided to tinker around a little with private browsing. I had my laptop and phone sync'd. Within the last 10 days or so I have been restricted to only accessing my bank using private browsing. I have been online with my bank to try and resolve, to no avail. I have added exceptions for all the cookies, pop up windows etc for my bank and still nothing. I have disabled the syncing and still nothing. My bank said they have had some communications issues with Firefox...I tried to login with Chrome and sailed right into my bank account. I really don't want to have to use another browser to access my bank.

Below is the error I get. Please help!! its truly a hassle to HAVE to use private browsing for 1 item.

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.37022417.1617761856.4d8aaa4d

Thank you for your time in advance!

Asked by MMButler 1 month ago

Answered by cor-el 1 month ago

  • Solved

Password usage

Good morning, please help & advise. I am obviously doing something wrong or missing something but I cannot find out how to disconnect my Primary Password which Firef… (read more)

Good morning, please help & advise. I am obviously doing something wrong or missing something but I cannot find out how to disconnect my Primary Password which Firefox asked for everytime I click on Firefox. I only want to use the Primary Password when I want to open an excisting connection to a saved folder or site.

I hope I'm making sense.

Asked by bohdanskrypec 1 month ago

Answered by cor-el 1 month ago

  • Solved

I hate Lockwise. I do not want it and do not want your passwords.

I really like firefox but have to shut it down to add a new password if I don't use one of yours which are too long and complicated. And I don't think you need to have m… (read more)

I really like firefox but have to shut it down to add a new password if I don't use one of yours which are too long and complicated. And I don't think you need to have my passwords. Typical firefox password:

4ut693zdfcp049stev5dd679*. To long and too complicated. And does not give me choice to make my own. It is like a rabid pitbull.

No thanks. I understand this dreadful thing is imbedded? How can I get it to go away? Susan Taylor

Asked by sweemstaylor 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Is pep still a good solution for Thunderbird?

I am researching various ways of improving the security of my email. And I really like the ideas of pep: https://pep.software/thunderbird/ What is the official word from … (read more)

I am researching various ways of improving the security of my email. And I really like the ideas of pep:

https://pep.software/thunderbird/

What is the official word from Thunderbird on this? It seems to me that pep is able to remove some of the complexities of encryption much in the same way as Signal Messenger.

I can not find any information here when I search for it, so I got a bit curious.

Also, pep is available for almost any platform.

Asked by Svein 1 month ago

Answered by Toad-Hall 1 month ago

  • Solved
  • Archived

Master Password Prompt Delay

Please can someone tell me why is there such a long delay between opening firefox and the master password prompt? Also if anyone knows if there is some way to either spee… (read more)

Please can someone tell me why is there such a long delay between opening firefox and the master password prompt?

Also if anyone knows if there is some way to either speed up the master password prompt so that it opens instantly on opening firefox or prevent it from opening until a password box is present on the webpage.

The delay in the master password prompt is up to 20 seconds and is so annoying, it just gets in the way when you are trying to work.

Thanks in advance for any assistance that can be provided.

Asked by Ian Wood Cembre 6 months ago

Answered by cor-el 6 months ago