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  • Solved

Every time I post a reply to a question I receive an error message and the reply does not post.

This is the error message. 'An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now,… (read more)

This is the error message.


'An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.


I have tried resending numerous times since last night with the same result.

Version 122.0.1 Firefox Release February 6, 2024

Asked by PhilG 18 hours ago

Answered by PhilG 2 hours ago

  • Solved

Video playback not working

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy… (read more)

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy to reproduce on Reddit by browsing any video-heavy subreddit. Leaving a broken video in a tab seems to infect the rest of the browser across websites; if a broken video from site A is open in another tab, videos on site B won't play.

Sometimes quitting and restarting Firefox is enough to temporarily get video playback working again; sometimes I have to manually clear the browser cache; at least once I've had to reboot my phone.

Screen recording with symptoms: https://youtu.be/5O6FOax7ozA

Device is a Sony Xperia I V

Asked by Jens Lyn IV 3 weeks ago

Answered by Jens Lyn IV 11 hours ago

  • Locked

several things not working any loger

Good evening I have been using Thunderbird mail for ages, and now suddenly diverse thing don't work anymore: I can't chose my signatures anymore, the language correction … (read more)

Good evening I have been using Thunderbird mail for ages, and now suddenly diverse thing don't work anymore: I can't chose my signatures anymore, the language correction does not work anylonger, and when I print things they come out wrong. Can you please help me fix that? My email is jean-pierre.biber@natcons.ch Kind regards Jean-Pierre Biber

Dr. phil. nat. Bureau Natcons Appenzellerstrasse 12 CH - 4055 Basel Switzerland

Asked by Jean-Pierre 1 day ago

Last reply by Wayne Mery 1 day ago

  • Solved

Multiple windows not restoring.

Hi. I am running a 3 monitor setup and I like to keep open quite a few tabs. And two windows of Firefox. So two Firefox instances with several tabs on each. But because i… (read more)

Hi. I am running a 3 monitor setup and I like to keep open quite a few tabs. And two windows of Firefox. So two Firefox instances with several tabs on each. But because it eats a lot of memory, I have to close and reopen Firefox from time to time. And to my annoyance, sometimes it "forgets" about one of the windows. So opens only one instead of both. Therefore I loose some quite important tabs. Any suggestions on how to fix this? Thank you.

Asked by zarsss 2 days ago

Answered by TyDraniu 2 days ago

  • Solved

Thunderbird continues to prompt to sign in to deleted account

I deleted from Thunderbird an old University account that had been deactivated, but Thunderbird still prompts for those credentials. I copied messages from that inbox to… (read more)

I deleted from Thunderbird an old University account that had been deactivated, but Thunderbird still prompts for those credentials. I copied messages from that inbox to a local folder and then deleted the account. Then I deleted a calendar connection for that account, and finally the outgoing server for that account. I can't think of anything else, but it continues to prompt to enter credentials for that e-mail address. When I deleted the account there were two options. One was something like "delete everything" and the other was akin to "leave some stuff". I don't remember the details but I chose the latter figuring it might goof up the local folder copy otherwise.

The school must have used google, since the prompt is coming from googleapis.com.

Any ideas on how it still knows about that old account?

Thanks!

Asked by Don Woods 2 days ago

Answered by david 2 days ago

  • Solved

Folders don't seem to be re-indexed properly after updates, causing [apparent?] duplication of mails. Caused by Microsoft Defender Antivirus?

On 12/12/23 I posted a query 'How do I stop mails being duplicated in a folder?'. I recently discovered by chance that in most cases repairing the folder fixes this. Go… (read more)

On 12/12/23 I posted a query 'How do I stop mails being duplicated in a folder?'. I recently discovered by chance that in most cases repairing the folder fixes this. Good news! But it's still happening many times a day, sometimes on 'busy' folders that I regularly move to/delete from, sometimes on infrequently used folders.

What might be causing this please? As I said previously, what was an occasional problem became much worse after Supernova.

Thank you.

Asked by MrsF 2 weeks ago

Answered by christ1 2 weeks ago

  • Solved
  • Locked

grannyspace

Betrug Habe den 10/02/24 Firefox und grannyspace installiert und 350 dk.kr frei gegeben bezahlt mid Visa Karte man hat über 100 Transaktionen abgebucht auf meinem Konto v… (read more)

Betrug Habe den 10/02/24 Firefox und grannyspace installiert und 350 dk.kr frei gegeben bezahlt mid Visa Karte man hat über 100 Transaktionen abgebucht auf meinem Konto von der Bank und habe keinen zu Gang zu Grannyspace das ist Betrug habe über 20.000.00.dk.kr bezahlt für Schwindel ich bitte im zu Rückbezahlung Mein Name Hans Jürgen Dick E mail mobidick1@gmail.com bei Firefox

Asked by mobidick1 1 week ago

Answered by Kiki 4 days ago

  • Solved
  • Locked

grannyspace

Habe ein Problem Habe das program grannyspace Installation durch geführt Habe 350 dk.kr bezahlt Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt Ich b… (read more)

Habe ein Problem Habe das program grannyspace Installation durch geführt

Habe 350 dk.kr bezahlt 

Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt

Ich bitte um Rückbezahlung

Hans Jürgen Dick Dänemark

mobidick1@gmail.com

Respons Mfg Dick

Asked by mobidick1 1 week ago

Answered by Kiki 4 days ago

  • Solved

Firefox using more and more memory

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and … (read more)

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and it was using about 1500 MB of memory. I closed some tabs to try to recover some memory. However, Firefox kept taking more, more and more. After 15 minutes, it was at 10,000 MB and climbing, and my system was using 99% of memory. I don't believe Firefox did this in the past and this is clearly not working properly. Any ideas?

Asked by sdodell 4 days ago

Answered by cor-el 4 days ago

  • Solved

Firefox crashes when right-clicking or pasting (ctrl v)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then … (read more)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Asked by gori 1 week ago

Answered by zeroknight 1 week ago

  • Solved

Moved from W10 to Linux (Rocky/RHEL 9) and spam filtering seems broken

I understand the adaptive methodology (I've coded Naive Bayes algorithms) but since the move from a Windows 10 workstation to a Linux workstation (three months ago), I've… (read more)

I understand the adaptive methodology (I've coded Naive Bayes algorithms) but since the move from a Windows 10 workstation to a Linux workstation (three months ago), I've been marking a LOT of spam emails. I'm wondering how much data the algorithm needs or if there's a setting I need to change. I'm also wondering if the feature works the same on Linux and whether I can migrate the fitted model that worked well from the W10 TB profile (?) to the Linux TB profile. Also, I'm wondering if there's any way to get insight in what state the model's in.

I'm sure I can find more info by digging around, but I was wondering if anyone had any comments or clues or was ever in a similar situation. If there's a problem with junk filtering on Linux, it makes TB a lot less useful.

-Alan

Asked by Alan Mead 1 week ago

Answered by Wayne Mery 1 week ago

  • Solved

Google Search on Firefox not working

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google M… (read more)

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google Maps, but Google Maps cannot find a location, because it uses a Google search. I tried the fix in about:config, but it had no effect.

Asked by grahamppink 1 week ago

Answered by grahamppink 1 week ago

  • Solved

"Automatically add outgoing email addresses to my:" - Adding to the wrong/multiple Address Books

I appreciate the functionality of adding outgoing email addresses to an address book. It makes it easier to auto populate in the future when drafting emails. I have c… (read more)

I appreciate the functionality of adding outgoing email addresses to an address book. It makes it easier to auto populate in the future when drafting emails.

I have completed the very simple steps to select the box to add outgoing email address to my "Collected Addresses" book.

However, I have noticed that the system will add the outgoing email address to BOTH my "Collected Addresses" and "Gmail Contacts".

While I want the email address as "Collected", I do not necessarily want as part of my "Gmail" contacts.

Is this a setting or a bug?

Thanks

115.7.0 (64-bit) - Mac - February 2024

Asked by jmfco 1 week ago

Answered by jmfco 1 week ago

  • Solved

Thunderbird is not synchronising with Gmail

I set up a folder in Thunderbird in order to save specific emails. It worked initially but now fails to display messages recently moved from the inbox. However, on line… (read more)

I set up a folder in Thunderbird in order to save specific emails. It worked initially but now fails to display messages recently moved from the inbox. However, on line, my Gmail account shows the folder with all the messages in place. Help please?

Asked by oldcelt1 1 week ago

Answered by david 1 week ago

  • Solved

O365 INBOX doesn't exist.

Hello, I am having problem with connecting imap inbox folder using Office 365 mail server with user who likes using TB. After adding mailbox to TB it says: The curren… (read more)

Hello,

I am having problem with connecting imap inbox folder using Office 365 mail server with user who likes using TB.

After adding mailbox to TB it says: The current operation on 'Inbox' did not succeed. The mail server for account xx@abc.org responded: INBOX doesn't exist.

I can't even see the Inbox folder in the menu 'subscribe/folder list.

Recently we migrated to Exchange online and after importing old emails by outlook export/import this error showed up and inbox stopped syncing.

I believe it must be issue with folder name in O365 which I tried to reset to default but it didn't help.

I also tried this https://support.mozilla.org/en-US/questions/1276757

Any idea how to fix this?

Thank you in advance.

Asked by Jan Čejka 2 weeks ago

Answered by Jan Čejka 1 week ago

  • Solved
  • Archived

Thunderbird extremely slow to open on MAC. Cause: Mac address book (contacts)

Hello, I've been using Thunderbird since it first came out may years ago and have been a satisfied user. Sometime in the past year, after one of the Thunderbird updates, … (read more)

Hello, I've been using Thunderbird since it first came out may years ago and have been a satisfied user. Sometime in the past year, after one of the Thunderbird updates, Thunderbird became EXTERMELY slow to open. It takes over a minute. I have looked for solutions here for the past year...no luck (I've read through most all of them here, that have to do with slowness of Thunderbird opening, as well as on Reddit). I've tried basic troubleshooting e.g. clearing Thunderbird cache, increasing cache to huge size. I've seen references to the slowness being related to "multiple calendars". I don't use calendars on Thunnderbird and went as far as to delete/disable the default one that was there. Still no improvement. I know its a Thunderbird specific problem since:

a. I don't have this slowness opening any other program on my Mac (opening it or using it) b. I don't have a problem with performance of Thunderbird once it finally opens c. It all started in 2022 immediately after one of the Thunderbird updates.

I am on: Mac Air M1, Ventura 13.2, 16 GB Ram Thunderbird 102.14.0 (64-bit)

I hate to ditch Thunderbird after using it all these years and being a very early user since it came out, but I am at wits end. Any help is appreciated. Thanks for any help in advance!

Asked by msq58 6 months ago

Answered by Wayne Mery 6 months ago

  • Solved

Firefox doesn't render after I've installed 'onetab' extension

I've recently installed "OneTab" extension and right after this my firefox stopped rendering (meaning it shows in the doc as if it is running, but there is no application… (read more)

I've recently installed "OneTab" extension and right after this my firefox stopped rendering (meaning it shows in the doc as if it is running, but there is no application that can be found on the screen)

I've read articles about problems with extensions so I deleted the whole firefox folder in the "username/library/application support" as I couldn't find anything connected to the onetab extension.

I've also reinstalled firefox both from brew and by downloading from the official site of mozilla. Of course, I've restarted the system a couple of times.

Help will be appreciated. Thanks in advance.

My system is macOS Sonoma 14.2.1

Asked by vanesgreen 1 week ago

Answered by vanesgreen 1 week ago