Showing questions tagged: Show all questions
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https://support.mozilla.org/en-US/get-involved/kb#

I don't understand the page in the subject. Is this marketing blurb? Can I click somewhere to offer help? I love to but Im rather stuck there. Please be clear of intenti… (read more)

I don't understand the page in the subject. Is this marketing blurb? Can I click somewhere to offer help? I love to but Im rather stuck there.

Please be clear of intentions of every page. A basic UX principle.

Asked by johannes 2 months ago

Answered by Chris Ilias 2 months ago

  • Solved

Firefox using gimp to open images and videos instead of the system default image viewer

Every time that i install a image from the internet, when i click to open it, it opens with the wrong application, when i manually set to open it with gwenview in files a… (read more)

Every time that i install a image from the internet, when i click to open it, it opens with the wrong application, when i manually set to open it with gwenview in files and applications on the settings menu, it still using gimp as default

Asked by RotaryBoot58 2 months ago

Answered by AliceWyman 2 months ago

  • Solved

Home page

When Firefox is restarted after updates, or when starting from powered down, or when hitting the home button on the tool bar, I still get multiple tabs opened - none of w… (read more)

When Firefox is restarted after updates, or when starting from powered down, or when hitting the home button on the tool bar, I still get multiple tabs opened - none of which are relevant or links which I desire. Seems I've tried everything I can to get this to stop. How do i adjust things so that I just open Firefox without a whole bunch of ancient links that I have to manually close every time? Thank You. FF 97.0.1 Windows 10 21H2 OS Build: 19044.1586

Asked by jacandsu 2 months ago

Answered by FredMcD 2 months ago

  • Solved

Shortcut removal

I can't seem to delete a website shortcut that was added to my home screen. I long press the icon but I don't bring up the remove option. I have searched all over my phon… (read more)

I can't seem to delete a website shortcut that was added to my home screen. I long press the icon but I don't bring up the remove option. I have searched all over my phone for a way to do it with no luck at all. Please help!

Asked by meaghanlefebvre83 2 months ago

Answered by Seburo 2 months ago

  • Solved

Firefox 97.0 (Linux version) and previous version CREATES noise in whatever audio is running.

Firefox 97 and previous version CREATES noise in whatever audio is running. Whether it is audio from Audacious, my music player, or audio from the program I am watching … (read more)

Firefox 97 and previous version CREATES noise in whatever audio is running. Whether it is audio from Audacious, my music player, or audio from the program I am watching on Firefox. How can I stop the noise, which sounds like static from a week station on an old AM radio? Using other browser does not have this audio problem, UNLESS Firefox is running. Even if not actively using Firefox, just having it open on the desktop causes noise. Using Linux Mint 20 64bit. Audio produced by motherboard ASUS Prime B550 Plus with AMD Ryzen 9 3900X processor. Clicking on Firefox Help gets a message saying "Updates disabled by your system administrator" along with the normal text. I didn't disable updates and I am the Admin.

Asked by Anthony 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

firefox blocks browser based zoom access to laptop speakers

When joining a Zoom meeting hosted on the browser rather than installed Zoom app, my speakers are not working and the troubleshooting error messages says the browser is b… (read more)

When joining a Zoom meeting hosted on the browser rather than installed Zoom app, my speakers are not working and the troubleshooting error messages says the browser is blocking zoom from accessing the speakers. I can't find a setting in Firefox preferences to block/allow it. Speakers work on YouTube/Vimeo with no problems (speaker volume 100% and not muted). Speakers had been working with Zoom until a couple weeks ago. I don't want to install the Zoom app just because Google hates privacy and and I don't want to help them own my privacy anymore than I must. I use DuckDuckGo for the default search engine, have Ghostery for an Extension/add-on, and have the Firefox browser set for private window always. I have tried various cookie settings for the Zoom meetings and even the dreaded "accept all cookies" and have Firefox cookie handling set to Standard, with deleting all cookies and history upon exit. I am on 64-bit Windows 10 up to date as of 2/16/22, Dell computer updated to same date, and latest update of Firefox 2/18/22. I have done a number of web searches and not finding the speaker topic or error message other than three unanswered help requests from others with the same problem dated from July-Sept 2021.

Asked by jn9olvr 3 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Warning when opening Firefox

Why is it every time I open Firefox I get the warning "Do you want to allow the following program to make changes to this computer?" This just started yesterday and I had… (read more)

Why is it every time I open Firefox I get the warning "Do you want to allow the following program to make changes to this computer?"

This just started yesterday and I had not made any changes. Firefox is up to date.

https://support.mozilla.org/en-US/questions/new/desktop/form

Asked by jane.nebelung 2 months ago

Answered by FredMcD 2 months ago

  • Solved

Constant updates to Firefox every time I open my browser

I have Firefox version 97.0.2 (64 bit) for Windows. Lately, every time I start up the browser, it's trying to install an update. I haven't had this problem before with… (read more)

I have Firefox version 97.0.2 (64 bit) for Windows. Lately, every time I start up the browser, it's trying to install an update. I haven't had this problem before with Firefox (and I've been using it for several years now). Is there something I need to do to stop this?

Asked by jsctro 2 months ago

Answered by FredMcD 2 months ago

  • Solved

transfering bookmarks from one computer to another

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks f… (read more)

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks from A to B, not vice versa. What is the process and sequence of signing in/syncing so that the bookmarks go from A to B and not from B to A? Thank you for your help.

Asked by jorge46 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Removal of bookmarks that Remove Bookmarks leaves listed and are not eliminated from browser and are still live.

Tell me how to get rid of these unwanted URLS from my system. They pose a security risk. One link Regal Henrietta is one that was closed 2 years ago. I have been trying … (read more)

Tell me how to get rid of these unwanted URLS from my system. They pose a security risk. One link Regal Henrietta is one that was closed 2 years ago. I have been trying to clean unneeded bookmarks in my Firefox for the Mac on my iMac vintage late 2013.

Asked by ddmeisel 2 months ago

Answered by cor-el 2 months ago

  • Solved

Autofill searches in address bar of unwanted results

Hello, How do I disable or remove these autofill searches that I do not use that appear at the very top. They keep appearing such as searching up gamestop it goes to game… (read more)

Hello,

How do I disable or remove these autofill searches that I do not use that appear at the very top. They keep appearing such as searching up gamestop it goes to gamefaq first or searching maps to get google maps, it gives my local city website map instead.

These have become a nuisance as I never visit these sites.

Thanks!

Asked by G 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Homepage randomly switches to MSN?

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since… (read more)

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since it is obtrusive and anti-Mozilla to me.

If y'all are sneaking it in for that sweet ad revenue, I understand, but I would donate to avoid this issue.

Otherwise Firefox / Thunderbird are awesome, and I appreciate all that you do!

Cheers, Elliot

Asked by deanel018 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago