Showing questions tagged: Show all questions
  • Solved

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (read more)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Asked by Stockdalecarina1 1 month ago

Answered by Kiki 1 month ago

  • Solved

swipe left/right of shortcut screen not working

Previously, in the shortcut screen, you could swipe left right to display the other eight shortcuts. This no longer works. I have to tap showall to display all the shortc… (read more)

Previously, in the shortcut screen, you could swipe left right to display the other eight shortcuts. This no longer works. I have to tap showall to display all the shortcuts. Additionally the showall setting should be remembered, you shouldn't have to do two taps to get to the second list. Firefox version info attached Galaxy S23 Ultra, SM-S918B/DS Android 16, one UI 8.0 Regards Rob Carter

Asked by robf355 1 week ago

Answered by robf355 5 days ago

  • Solved

Shortcut row disappeared

I have not changed my settings -- still want 1 row of shortcuts. They were just fine this morning but now the whole row is gone -- it's blank. I don't know how to get t… (read more)

I have not changed my settings -- still want 1 row of shortcuts. They were just fine this morning but now the whole row is gone -- it's blank. I don't know how to get them back and can't seem to create new ones. Looked all through the Firefox settings but no good. What happened? Please advise.

Asked by pauldelucchi 1 month ago

Answered by Kiki 2 weeks ago

  • Solved

My Homepage Shortcuts Disappeared

Hello, I'm using Firefox on Linux Mint. All of my homepage shortcuts have disappeared without the option to add them back. I tried toggling the shortcuts option on and of… (read more)

Hello, I'm using Firefox on Linux Mint. All of my homepage shortcuts have disappeared without the option to add them back. I tried toggling the shortcuts option on and off and nothing happens. Nothing also happens when checking and unchecking the sponsored shortcuts setting.

Asked by GD IIIRuda975III 1 month ago

Answered by Kiki 1 month ago

  • Solved

Favicons not showing on home page

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, i… (read more)

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, it just moves the location of the search bar. I've included some images to better illustrate the problem.

Is there any way we can restore the favicons?

Asked by dave.nickerson 1 month ago

Answered by Kiki 1 month ago

  • Solved

4 rows of shortcuts missing

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the … (read more)

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Asked by Eugene Faber 1 month ago

Answered by Eugene Faber 4 weeks ago

  • Solved

This morning's Firefox update erased all of my favorite sites from my home screen. How do I get those back?

Please let me know how to get my favorite sites back on my home screen. I use them a lot as they are real time savers. When I signed on this morning, it asked if I want… (read more)

Please let me know how to get my favorite sites back on my home screen. I use them a lot as they are real time savers. When I signed on this morning, it asked if I wanted Firefox to access my computer. I've always said yes and the updates have never caused a problem - until today.

I would appreciate an email ([edited email from community support forum]) letting me know how to get this to work.

Asked by lpcaverly 1 month ago

Answered by Kiki 1 month ago

  • Solved

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 1 month ago

Answered by Denys 1 month ago

  • Solved

location

Why doesn't Firefox recognize my correct location? It gives me the weather for Chicago, IL on my homepage. I don't live in IL. MS Windows and Edge have my correct locatio… (read more)

Why doesn't Firefox recognize my correct location? It gives me the weather for Chicago, IL on my homepage. I don't live in IL. MS Windows and Edge have my correct location, so why doesn't Firefox?

I have tried to change weather location on my Firefox homepage by putting in the correct town and state, then hitting the search icon but nothing happens, although once I was redirected to the AcuWeather site.

This is not that big a deal as I can get my weather on my Samsung phone, but it is puzzling.

Thanks for your time--Maureen

Asked by mblawent 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Homepage saved sites

My homepage saved sites are just not showing anymore when I start Mozilla or open a new tab. They are still saved but they are not showing up at all, I have checked about… (read more)

My homepage saved sites are just not showing anymore when I start Mozilla or open a new tab. They are still saved but they are not showing up at all, I have checked about:config and everything is still there. I have tried following things: 1. restart Mozilla 2. restart PC 3. refresh Mozilla (this worked... for 1 day, I had to manually put all the saved sites again but they again disappeared when I turned on PC the next day)

However, if I enter troubleshoot mode, everything is still there and working. So I assumed it is an extension or a theme problem, which would be a great solve if I had any really. I have no extensions and I use the same basic theme that I start with. So I tried disabling hardware acceleration, didn't work. I am running out of ideas really other than switching to Chrome at this point.

Attaching files to show the issue. Not shown is the regular mode, the shown one is the troubleshoot mode

Asked by Adnan Catovic 1 month ago

Answered by Paul 1 month ago

  • Solved

Shortcuts Row(s) Disappeared

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to co… (read more)

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to consistently get the shortcuts back. Sometimes they appear with a new browser instance, sometimes they don't. They don't appear with new tabs, and they don't stay when they do appear with a new browser. Grrrr. Please restore the shortcuts!

Asked by joehiker7549 1 month ago

Answered by Kiki 1 month ago

  • Locked

feature

The browser is very nice and fast, but Firefox only shows 8 of your favorite sites on the home screen. Please increase this visibility to 30. The home screen has a huge s… (read more)

The browser is very nice and fast, but Firefox only shows 8 of your favorite sites on the home screen. Please increase this visibility to 30. The home screen has a huge screen, but there are unnecessary shortcuts like tabs are pasted, and people don't use them anyway. There is also the option to add tabs under the settings shortcuts, but instead of adding tabs when returning to the home screen, a home shortcut can be added, and it would be more useful.

Asked by SuMo Bot 1 month ago

Last reply by Paul 1 month ago

  • Solved

Homepage shortcuts re-appeared, and setting to disable them has disappeared

Previously, I had my firefox homepage configured to not show shortcuts or recently visited websites, as I feel it is clutter. However, recently, shortcuts have re-appeare… (read more)

Previously, I had my firefox homepage configured to not show shortcuts or recently visited websites, as I feel it is clutter. However, recently, shortcuts have re-appeared, with no option to disable/hide them in the homepage settings (Settings > Homepage only shows Stories, Wallpaper, and app Opening Screen; see attached image). Wondering if this is a feature that was removed (if so, would love to see this reverted), if it is a bug that needs fixing, or I'm missing something.

Asked by Mnooper 1 month ago

Answered by Mnooper 1 month ago