All Products Support Forum

When attempting to install an extension and clicking on "Add to Firefox" the button is replaced with a "Cylon" throbber and the popup dialog asking to confirm the install never highlights the "Add" button. The browser will stay in this state indefinitely until the tab for the extension install is closed.

Could this be a permissions problem involving the ".mozilla" directory tree in the home directory? I've been having this problem regardless of the FF version for some time (going back to at least v110.x). The recent issue involves that 115.9 ESR version installed in Debian Bookworm.

TIA...

I view a lot of pdf documents via firefox, the light gray background makes my eyes and head hurt after prolonged usage. In the past I found a solution on this forum that advised to set pdfjs.viewerCssTheme to "2" in about:config. This set the background of pdf viewer to black/dark gray. This has worked for years until recently when the pdf viewer switched to light mode again (pic 1). I checked the about:config settings for pdfjs.viewerCssTheme but there appears to be no change. I tried restarting the browser, setting the theme to 0 and to 2 again, updating browser. Sadly the theme is still light gray. Is there a way to change it again? The desired outcome is in pic 2. I do NOT want to change the color of the pdf pages themselves.

Just updated a friend's computer from Windows 7 to 10. Installed firefox over previous ESR and now there's no way to remove the search bar from the new tab page. On my W10 system, the search bar isn't there, not sure how or why, but on her's there's no option NOT to show it as there used to be.

I found some VERY old (2014) info on this but doesn't seem to be up to date.

PLEASE give us our options back and stop taking them away, sheesh, getting as bad as Microsoft.

Is there a workaround for this to remove the redundant search bar from the new tab page since you can search from the address bar?

Thanks!

I accidentally pressed a lot of keys on my keyboard and for some reason the default colors of Firefox have changed. I found out that by using Ctrl+Alt+D that I can switch the colors back to normal or to the colors that now appear automatically, but this only works for one tab. If I open a new tab, it shows the weird colors (see images below). I tried looking up specific shortcuts for Firefox considering the shortcut mentioned before (Ctrl+Alt+D) only works on Firefox. But I can't find any shortcut tied to that combination. I'm unsure what to do and how to fix this.

I would appreciate it if someone could tell me how to fix this.

V 115.9.0 (32-bit) Good day, I have K9 as my mail client on my Android phone. In K9 there is the possibility to display all incoming mails of my different IMAP accounts in one folder (Common inbox). Is it possible to set up such a folder in Supernova? Thanks for detailed instructions Stefan

Hello Mozilal community, I installed and configured thunderbird for first time and didn't realize that when I was done , my all emails were deleted from gmail inbox.

Is there any way to get back all email back in Gmail inbox from thunderbird?

Thanks in advance Abdul Haanan

There are two "bad email" files in Thunderbird: JUNK and SPAM. I'm still not clear on the difference.

For JUNK mail, TB gives us the option to select "NOT JUNK". Good.

But for SPAM, I cannot find the option "NOT SPAM"

1) Why are there separate SPAM and JUNK directories? And why are they managed differently? This seems terribly non-intuitive and inconsistent and just strange.

2) How can I train SPAM filter to not flag good email from trusted senders? For instance, I get email from my wife many times a day for many years. Today, TB put her email into SPAM. Isn't there a simple command to "white list" a sender's email address?

After the latest update (124.0.2), two of my add-ons (Tapermonkey and Youtube Redux) are not working, even though Firefox says they're enabled, and it is giving no indication that the add-ons aren't working, no pop-ups to enable some permission for these extensions. Both of them reformat the layout of websites to make them more usable, and using sites without them is basically impossible for me. I have tried:

• Restarting Firefox
• Disabling the add-ons, refreshing, enabling the add-ons, and refreshing again
• Checking for add-on updates (everything is updated)
• Deleting and reinstalling the add-ons
• Restarting my computer
• Checking the permissions in the extension menu
• Turning off all other extensions except for one of the ones with issues
• Reading through the FAQs and help pages and following the instructions on some of them

Nothing has worked. Every time I reload one of the sites affected by this to check if it's finally worked, the site takes a very long time to load. Since these add-ons are for different websites and both aren't working, I know that the problem is not with the sites themselves. Thank you.

I've just completed a new install of Thunderbird on a computer (Windows 10 -release 115.8.0 32 bit) and find that the message list does not have the usual columns for From, Date, Subject etc and no column headings. Instead each message in the list has the above message characteristics spaced out over two rows. This format applies to all three Layout Views (Classic, Vertical, and Wide). I prefer the usual column format which allows for more messages to show since only one row is used per message.

How do I get the usual columnar format to show in the message list window? I'be been all over the View and Setup screens and just can't find any function for this.

Thanks, JS

When i click on a tab, if I am not perfectly steady at the time of the click, Firefox opens the tab in a new windows. It happens several times a day, it's quite annoying. Searching for solutions in the support page, I've found that there was an add-on to disable this function, but now it's not available anymore. Is there a solution in 2024?

I was a happy camper until V115 stuck its ugly nose into my interface.

Fonts on the interface are absolutely terrible and almost unreadable and cause rather severe eye strain.

I have tried going to Settings->Language & Appearance->Fonts & Colors->Advance and they will not change.

What am I missing.

I noticed that New Times Roman wasn't available as a font. What gives?

I went to open a new tab today and suddenly the font or scaling on my menu bar got way bigger. It's extremely annoying, and I can't find any way to re-scale it, as all the zoom or font settings seem to affect only web pages, or the scaling of the entire browser window, including content. All the content in a browser window is fine, its ONLY the menu bar. I wonder if I hit a hotkey by accident when trying to open my tab (I used CTRL+T, but it's possible I accidentally hit another key instead or in addition to) but it's driving me up the wall.

I have tags I no loner use and would like to delete them from my tag list. I haven't been able to find a way of doing this. Manage Tags lets you edit the name and color, but not delete. Is there a way of doing this?

Thanks!

Steven

Hey, everybody. Here's a screenshot. How to increase the size of the lines with "item", "from whom", "to whom", "date", "time" ? Modifying userChrome.css with this syntax did not solve the problem. .tree-rows {

 height: 25px !important;

}

1. threadTree treechildren::-moz-tree-row {

 height: 25px !important;

}

I mean how to increase the height of these rows, make the rows wider? Thank you all in advance and have a good day.

I've always liked the Firefox New Tab page, with Pocket, and until today, DarkReader plugin has always worked. But now it says that it can't because the page is protected.

I tried the solution to use bookmarklets, suggested in https://support.mozilla.org/en-US/questions/1350781, but it didn't have any effect (https://sanketmehta7.github.io/DarkMode-JS-BookMark/

If I can't find a solution, I'll just ditch Pocket, and use Google as my first page, or something. Or maybe ditch Firefox, which doesn't seem to think that dark mode is important. I don't like being blinded by the light.

Is there any way to make Firefox show the "back", "forward", "reload", "bookmark" buttons that are shown in the default context menu when right clicking a web page also in the context menu that is shown when right clicking an image?

I think those buttons should always be included in all context menus opened for a web page, no matter if you happen to click on the background, on selected text, on an image or a link because.

It is so frustrating having to open the context menu multiple times to find a location where the default context menu is opened instead of the specific ones for selected texts, images, links etc.

Thanks!

Threading is something I, and indeed large numbers of Thunderbird users, do NOT want, ever.

Please provide an option to disable threading, across all folders, all acounts.

Even worse, the option to Ignore Thread, is simply a way to lose emails. To have a shortcut to hide a message, without even knowing, is crazy. Given how poor Windows control of focus is, and how easy it is to start typing but actually still be in the email listings, its inevitable that you will hit e.g. K or A or whatever, and cause bizarre effects or lose emails.

So I want to disable threading to avoid losing emails. I would also like to disable Archiving, and other functions, that are all simply ways to lose emails by accident.

Thanks.

Hi. I was just looking at Google Photos on both Firefox and Chrome. Chrome had a bigger picture because the window had only the tabs bar and the address bar, and Firefox has an additional title bar. I was wondering if it would be possible to remove the title bar so the picture on both browsers were the same size?

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop sign) that shows up on the far right of one of the menu bars (don't know the name of that bar but here it's the second one down). But websites still complain that I have an ad blocker. I've gone to 'add-ons and themes' but I can't find it. BTW, what's the difference between an add-on, a plug-in and an extension? Which one of those are ad blockers? How can I see and then delete whichever blocker I still have? Without the icon I can't even disable it for individual sites.

I am attempting to copy values from one google sheet to another and am unable to do so effectively as whenever I press crtl +shift + c I open the the developer tools. All my efforts on looking for a solution have lead me to unsupported extensions so I'm stuck wondering what to do.