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middel mouse button opens windows minimizes

Hi when playing games, my middel mouse button, still messes up calling up all the windows i have active. it is most annoying, i have tried to alter the about:config midde… (read more)

Hi when playing games, my middel mouse button, still messes up calling up all the windows i have active. it is most annoying, i have tried to alter the about:config middel mouse(something) to false, but it still happens why, did u even program such a stupid thing ? anyways please help :)

Asked by henrikbulow 3 hours ago

Last reply by jscher2000 - Support Volunteer 5 minutes ago

Emails gone

I opened Firefox today, it did an update before loading and when I opened my hotmail.com all the messages in my Focused folder were gone including one I needed to respond… (read more)

I opened Firefox today, it did an update before loading and when I opened my hotmail.com all the messages in my Focused folder were gone including one I needed to respond to today. There was picture of a hot air balloon and a message saying "All done for the day. Hope you enjoy your empty Inbox". I checked the Other tab, the Deleted and Junk folders but nothing from my Inbox was there.

Asked by Jerrymc3 4 hours ago

Last reply by jscher2000 - Support Volunteer 9 minutes ago

Firefox will not open amazon.com

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days… (read more)

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days. I keep timing out. Other sites do not exhibit problems. Chrome DOES open amazon.com quickly.

Asked by jjjerdee 2 days ago

Last reply by jjjerdee 22 minutes ago

lock ups

One of my favorite web sites is www.cam4.com. It is an adult live streaming web site. My computer freezes when I'm watching one of the "performers". I refresh the page … (read more)

One of my favorite web sites is www.cam4.com. It is an adult live streaming web site. My computer freezes when I'm watching one of the "performers". I refresh the page all is OK for min. or so.

When I use MS Edge I don't get the freezing. Firefox is my default browser for more years than I can count. What is going on? Is there a fix?

Asked by metz3 54 minutes ago

Last reply by Dropa 45 minutes ago

Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (read more)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Asked by avwood 2 days ago

Last reply by cor-el 1 hour ago

Ads are obscuring article content

Until recently the articles on MSN.com were left justified with ads present to the right of the article. However, now the articles are centered instead of left justified.… (read more)

Until recently the articles on MSN.com were left justified with ads present to the right of the article. However, now the articles are centered instead of left justified. This is causing the ads to the right to obscure the right portion of the article's content and thus rendering it unreadable.

Has anyone else come across this, or know what might be done to fix it. I have enabled ad-blockers and also tested with the ad-blockers off. This did not solve the problem

Any help would be appreciated.

Thanks!

Asked by gmevans1228 1 hour ago

Problem closiing Firefox

This is not a big issue but I have to double touch the “X” to close Firefox on my touch screen Dell XPS 13. If I use the cursor and click on the “X” Firefox closes fine.… (read more)

This is not a big issue but I have to double touch the “X” to close Firefox on my touch screen Dell XPS 13. If I use the cursor and click on the “X” Firefox closes fine. Chrome, Edge, etc. close with a single touch so this appears to be unique to Firefox. I opened Firefox in safe mode but it still required a double touch. I have uninstalled and reinstalled Firefox a couple times. I have tried this on a similar laptop with the same results (i.e., required a double touch). Any suggestions would be appreciated.

Asked by skipping8638 4 hours ago

the f 10 option

i ve been sing firefox since 2006, but now it is becoming v annoying cuz of the f 10 option.. a user ve to enable the menu bar to avoid shuffling between show and hide th… (read more)

i ve been sing firefox since 2006, but now it is becoming v annoying cuz of the f 10 option.. a user ve to enable the menu bar to avoid shuffling between show and hide the menu bar which makes the page v small, when there is already an option ( alt button ) then why there is another ( f 10 ) button is bound to it? plz remove f 10 as i ve to use this for another purpose.. and do not show the password window until any login page is browsed as we ve to cancel it each time we open firefox and most of the time we do not need it..its extremely annoying .

Asked by Rock 1 day ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Bookmark synced tabs without opening them?

Hi Trying to make sync work the way I want. Initial question: I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the de… (read more)

Hi

Trying to make sync work the way I want. Initial question:

I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the desktop browser, without opening them first. I've found out how to view them in the side bar, but I see no option to bookmark all tabs.

It would be nice to have synced Tabs in the Library window and Options panel.

Asked by tilsig-firefox 1 day ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Firefox is causing 100% disk utilization on Windows 10 Pro PC

Beginning about a month ago, I started noticing that Firefox was causing disk utilization on my Windows 10 Pro PC to go up to 100 % disk utilization and stay there for 2 … (read more)

Beginning about a month ago, I started noticing that Firefox was causing disk utilization on my Windows 10 Pro PC to go up to 100 % disk utilization and stay there for 2 or 3 minutes. My PC was timing out on other applications. Eventually it would return to normal levels but as I'd continue to use it and open additional tabs and windows of Firefox, the problem would repeat and get worse.

As time went on, I started getting to periods where the PC would become completely unresponsive and the disk utilization would to to 100% and stay there for 10+ minutes. I'd be forced to do a shutdown/restart but that might take as long as 15 minutes to shutdown.

Firefox (64 bit) v107.0 is what's currently installed on my system. My PC is a Dell Precision desktop with 16 GB of memory and a 1 TB WD Blue SSD for the C: drive.

I did try the Firefox refresh but that had no effect.

I started using Chrome and do not have any disk usage issues with it. I've also used MS Edge as well and disk utilization stays at normal levels, even with 10 or more tabs or windows open simultaneously.

I searched online and have seen complaints about Firefox causing this problem but all those are from 3+ years ago. Nothing recent. One fix suggested uninstalling the 64 bit version and going with the 32 bit.

Any suggestions?

Thanks.

Asked by bhartung 1 week ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

cache clearance

I have set firefox to clear the cache on shutdown. It does not work. Every night I shutdown and reopen in order to clear the cache manually. It does not work. I was alway… (read more)

I have set firefox to clear the cache on shutdown. It does not work. Every night I shutdown and reopen in order to clear the cache manually. It does not work. I was always left with 38kb. Now it's 63kb. What can I do other than dump firefox and find an alternative browser?

Asked by wulliehughes5 12 hours ago

Last reply by Dropa 7 hours ago

Cannot Login to SSA Website

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://suppo… (read more)

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://support.mozilla.org/en-US/questions/1354403) and tried several of the possible solutions (safe mode, rename/delete profile, reboot computer, etc) without any luck. I've attached a screenshot of the error when trying to login using Firefox.

Strangely, I've used Firefox exclusively to login (latest, maybe 6 months ago) before with no problem. It appears it is only when I currently am using Firefox. This is because I am able to use MS Edge without a problem.

Any help or suggestions are appreciated.

Thank you, Chris

Asked by Chris 7 hours ago

Last reply by Dropa 7 hours ago

Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 2 months ago

Last reply by OdeonFF 9 hours ago

  • Solved

How to block extension using policies.json

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I… (read more)

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I tried to create a simple policy (below), but somehow it does not work (I can still install any add-on/extension). What is wrong with my script? I'm using Firefox ESR 78.11.0 (64-bit) by the way.

My "policies.json" looks like this:

{

"policies": {
  "ExtensionSettings": {
    "*": {
      "blocked_install_message": "Blocked!",
      "install_sources": ["https://addons.mozilla.org/"],
      "installation_mode": "blocked"
    }
  }
}

Sincerely, Jonathan

Asked by Jonathan 1 day ago

Answered by cor-el 1 day ago

External screen goes black on certain websites. DRM issue?

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, w… (read more)

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, will make the screen return to normal. Could some kind of DRM check be the issue in some way? This is because it happens on netflix.com for example, or apple tv+.

Asked by Sjoerd 13 hours ago

Kan jeg skjule "reklamen" for Edge, der vises i "Søg"

Hej (Jeg er lidt forvirret over at ende et sted, hvor der "tales" engelsk, når jeg startede på den danske supportside ...) Endelig er det lykkedes mig at undgå, at Edge k… (read more)

Hej

(Jeg er lidt forvirret over at ende et sted, hvor der "tales" engelsk, når jeg startede på den danske supportside ...)

Endelig er det lykkedes mig at undgå, at Edge konstant installerede sig selv. Det har jeg kæmpet med.

Nu vil jeg gerne spørge om Firefox kan hjælpe mig med at undgå den "reklame" for Edge, der vises de fleste gange, når jeg trykker på "Søg" nede i venstre hjørne.

Den irriterer mig, fordi: 1. Jeg aldrig nogensinde skal have Edge 2. Den tager pladsen for vigtigere ting 3. Krydset til at lukke med forsvinder, når jeg bevæger cursoren derop ad.

Kan I mon hjælpe?

Venlig hilsen Hanne B. Stegemüller

Asked by Stegemüller 14 hours ago