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  • Solved

Firefox not starting

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options. Still not working even after cleaned all Firefox related file… (read more)

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

Asked by jagrose2000 6 days ago

Answered by cor-el 2 days ago

Edit PDFs with Firefox

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the ma… (read more)

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

Asked by sunny-day-13 1 hour ago

Blue Box Appears around link (or control) when I Click on it for most Web Sites.

I am running FF v110.0 on Windows 10 (64). This version automatically downloaded and installed without my permission (I never allow any software to automatically update)… (read more)

I am running FF v110.0 on Windows 10 (64). This version automatically downloaded and installed without my permission (I never allow any software to automatically update) - I found out about this a week or so ago. I've also reset the update settings to what they've always been.

Anyway, since that upgrade I am getting a blue box around whatever control I click on. This occurs on most web sites. I've tried the various suggestions from years ago (troubleshoot mode, about:config 'browser.display.focus_ring_on_anything' and 'browser.display.show_focus_rings' = false). This does not occur on any other browser and didn't occur on Firefox until the latest update.

How do I get rid of this? It is very annoying with several web sites I use daily.

Thanks,

Asked by Bill 4 weeks ago

Last reply by Bill 1 hour ago

Lost all bookmarks and history

Dear community, This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my histo… (read more)

Dear community,

This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my history (websites and downloads). The saved passwords looks fine.

How could that have happen? Need your help to get those back... specifically my bookmarks!

Note: I went trough several support articles of Firefox but none helped. I tried to restore my bookmarks but got the message "Unable to process the backup file.".

Any thanks.

Asked by Bboybaba 14 hours ago

Last reply by cor-el 1 hour ago

  • Solved

One of my Firefox fonts is not right

seems like firefox is not understanding a font and instead its using - caption so I cant read any of my shortcuts . see attachment . how do I change this … (read more)

seems like firefox is not understanding a font and instead its using - caption

so I cant read any of my shortcuts . see attachment . how do I change this

Asked by paulvan36 1 day ago

Answered by jscher2000 - Support Volunteer 17 hours ago

Wondering Tabs

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, foll… (read more)

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, following recent version updates new tabs opened from links now tend to 'wonder' off to the far end of whatever other links may have also been opened previously from that site. The problem with this new behaviour is that such tabs quickly become lost amongst the various branches of the tree as other links are opened in 'child' tabs of links that have gone before. In short, this new behaviour results in a complete confusing mess, especially as the newly opened tabs may end up so far off to the right that it's difficult to find the way back to the page they were opened from! Please could you at least provide an option so the user can set new links to open right next to the current tab, as they used to do, rather than some no doubt logical but nonetheless baffling and impractical location some 6, 21 or even more tabs away from the current tab. Thanks

Asked by email.macaulay 9 hours ago

Last reply by cor-el 2 hours ago

primary password

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary p… (read more)

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

Asked by youssefaref0 9 hours ago

Last reply by cor-el 2 hours ago

Email SPAM from Mozilla

Why does unsubscribing from email communications not work with my Mozilla account? I am starting to regret ever giving them my email address. No matter how many times I… (read more)

Why does unsubscribing from email communications not work with my Mozilla account?

I am starting to regret ever giving them my email address.

No matter how many times I unsubscribe I keep getting SPAM from Mozilla.

Nothing is selected under email communications. I never selected anything in the first place but I keep getting Tips.

Asked by brandon.docke 3 hours ago

unsightly blue boxes around every clicked button or link

ever since the most recent update last night, these horrid blue boxes have appeared around every intractable element once clicked on (except on complex js based websites … (read more)

ever since the most recent update last night, these horrid blue boxes have appeared around every intractable element once clicked on (except on complex js based websites like twitter and youtube), no amount of farting around in about:config nor even using troubleshooting mode has gotten rid of them. caret browsing is off. windows' narrator is off. ive also tried disabling all of my plugins, which had no effect

it appears to be the exact same issue that this user was having. i tried all the solutions in that thread. no dice. i have also tried all the solutions in this reddit thread

ive attached a collage of some examples below.

ive tested these same sites in opera gx to compare, it does not exhibit this faulty behaviour.

i need this fixed as soon as possible as firefox remains my daily driver due to being the only browser that still has good plugin support and decent customization

Asked by aaaddd4747 1 month ago

Last reply by cor-el 3 hours ago

Messages on community sites are garbled.

Since the last but two update. actually in January. this is what has happened to the message boxes on MSN. That is someone replies to me through a comment and a box wit… (read more)

Since the last but two update. actually in January. this is what has happened to the message boxes on MSN. That is someone replies to me through a comment and a box with the reply pops up. This is the result.

<a class="link" href="fast-xi3567{fast-xi3567-7385}fast-xi3567" target="_blank">fast-xi3567{fast-xi3567-7386}fast-xi3567</a> replied to <a class="cwt-link" href="fast-xi3567{fast-xi3567-7387}fast-xi3567" target="_blank">fast-xi3567{fast-xi3567-7388}fast-xi3567</a>. fast-xi3567{fast-xi3567-7389}fast-xi3567 <a href="fast-xi3567{fast-xi3567-7390}fast-xi3567" target="_self"> fast-xi3567{fast-xi3567-7391}fast-xi3567 </a>

Asked by pete_scott2 1 month ago

Last reply by pete_scott2 4 hours ago

customize toolbar with Add-on icon

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for … (read more)

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for add-ons/extensions.

Asked by Michael M. 6 hours ago

Last reply by Michael M. 6 hours ago

lost bookmarks and saved passwords

i lost my bookmarks and saved passwords data saved in my account by resetting the password. Please help me how to get my bookmarks and saved passwords data. … (read more)

i lost my bookmarks and saved passwords data saved in my account by resetting the password.

Please help me how to get my bookmarks and saved passwords data.

Asked by rk.gone 2 weeks ago

Last reply by Randy C. 6 hours ago

I would like someone to take control of my PC to check if I have setup Firefox completely? Please Pensioner this is all new to me, thank you.

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where t… (read more)

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where to or how to get to any of the pages in Firefox to check if I have correctly secured my PC? Please would someone be kind to take control of my PC and check for me please? I would be most grateful for you kind assistance herewith.

Many thanks to all those who take the time out to assist others, we appreciate your time and kindness.

Thank you

Asked by lyndar1 11 hours ago

Last reply by thesilverhornet 10 hours ago

  • Solved

Firefox has 'broken' its UI in some way after updating. Is there a way to fix this without refreshing & thus losing tabs/sessions etc?

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what hap… (read more)

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what happened, I'm guessing an update changed 'something', but how do I nondestructively fix it?

All webpages seem affected.

(reddish bars in second screenshot are my removing some URLs, but everything else is my UI as seen)

Thanks greatly for any insights...

Asked by thesilverhornet 1 day ago

Answered by thesilverhornet 9 hours ago

Problem with removing "other Bookmarks

I am trying to remove the "Other Bookmarks" folder from Firefox 111 on a Windows 10 PC. I have tried the fix from a couple of years back, using about:config and changing … (read more)

I am trying to remove the "Other Bookmarks" folder from Firefox 111 on a Windows 10 PC. I have tried the fix from a couple of years back, using about:config and changing the entry from true to false. The item is still flagged as false but, despite restarting Firefox and then Window, the folder is still showing. How do I get rid of this, for me at least, unnecessary folder?

Asked by leslie.coxwell 13 hours ago

Last reply by TyDraniu 10 hours ago

Disable Recent Bookmarks from bookmarks menu

I am attempting to disable the Recent Bookmarks section from the bookmarks menu in Firefox Windows version 111. The main solution that's been suggested in the past is to … (read more)

I am attempting to disable the Recent Bookmarks section from the bookmarks menu in Firefox Windows version 111. The main solution that's been suggested in the past is to use about:config and change browser.bookmarks.showRecentlyBookmarked to false.

This setting appears to be ignored in my version as changing it has no affect.

Any other steps?

Asked by sarashinai 10 hours ago