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Hi Guys, I wonder if you can help . I have had Monzilla Thunderbird App for some while , primarily used for email, and access to my email account with Microsoft and has always been a bit of a pain to say the least. That I fear is because it was never set up properly by myself in the first place.

However, at the moment I can't receive any email from my PC ......."bards@btconnect.com " unless I sign in via a webpage. However, access via my smartphone using supplied Outlook email app, no problem.

So I am hopeful that you guys can help me sort out my PC access once and for all.

The current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email and folders.

Brief history: i. Originally PC access to account via Monzilla working fine, (donations made at intervals to Monzilla). ii. Microsoft then changed security systems and servers and with current setup at the time I couldn't get access to email incoming or outgoing ( problem with Imap / PoP3 servers). iii. Fix provided by Monzilla with new account denoted as .... bards@btconnect.com (OWL) whatever OWL stands for I do not know, (annual subscription required). iv. Even with the use of this get around , I still had problems sending mail this I believe was a problem down to default passwords and old server settings. (confliction between default settings and original account settings and use of OWL ? ). v. As mentioned above the current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email. problem with server settings again. Don't know what's going on ? and I am thoroughly confused and would appreciate some help getting things back on track. Just in case I have some difficulty accessing this platform and this forum / help page it would be much appreciated if any help could also be sent to the following email addresses bards@btonnect.com and grahambardo@hotmail.co.uk Many thanks

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

Thumderbird asked if it could compact folders. Said yes. Now all that shows is the title line for all emails in inbox, but NO content displayed.

Can still see content in emails that are in other folders, seems to be only inbox that will not show content of the emails

New emails arriving will show content as well as some old old emails in inbox

Somehow I was running an unsupported ver 129 on a Win 10 system, not sure how. I was getting a warning message at startup. I decided to install the latest supported ver 128. I did that over the ver I was running and did not save, export or rename anything. Just one install over the other. I have lost my calendar that I spent months building. Did I lose it? Any possibility it is still around hiding somewhere? Help please, but I am prepared for the worst for being hasty in my decision. Cheers, TR

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked great until the morning of August 18. I cannot receive or send email. I have tried contacting Yahoo who will not help me unless I subscribe to their Premium Technology package. I would really like to talk with someone from Thunderbird but have not found any help. HELP I cannot receive or send email

I am using Mac OS Ventura 13.6.9. I have been a Thunderbird user for many years. Since this last update, I have started having issues where not all emails are displaying. Seems like most recent emails open correctly, but when I get to emails that are a day or 2 old, I get the the following banner across the top of the screen when the email opens, but can't open the remainder of the email.

I have attached a screenshot to show what I am seeing.

I am using gmail and I can access the emails in gmail, but not in Thunderbird. What is the fix for this?

Thanks

Laura

Since the last update, my filters no longer work. Especially the ones where I want to move attachments to a specific folder. For example, to print them out. The option to "separate attachments" is no longer available

Do you know, why Thunderbird does not display message content or displays strange characters? We only have this problem on one computer. On the other everything is OK.

I have tried to change the account settings for my hotmail emails, but for STMP settings Oauth2 was not listed as an available option. Please advise. I am able to access hotmail emails on an Android tablet, but need to reset Thunderbird on my laptop.

I recently updated Thunderbird. Currently now running 128.1.0esr (64-bit). The highlight colour (when I place the cursor on a message) is now a dark brown. I need to change this to another colour so that I can 'see' the text of the header. Have played with colours in Settings, General - these changes do not change the default highlight colour. Hope you have a fix. Thanks. Cheers. Bobbe G

When I Reply the cursor used to default to the text so I could just start typing my message.

Now it defaults to the address field. How can I go into the hidden settings to change it?

Two emails arrive, and the badge displaying "2" appears on the taskbar icon for T-bird V. 115, POP, on a Windows 11 computer. There are no other unread emails. One email is read, and the 2 remains, instead of decrementing to 1. Then the second unread email is read, and the "2" still remains. The only way to get rid of the "2", which is now a false reading, is to close and reopen T-bird. Is there any reason, other than a bug, for the badge on the T-bird icon to be entirely unresponsive to reading all the remaining emails in the list? Are any Win 11 settings relevant for this issue area? [T-bird was downloaded yesterday, so up to date.]

I get the message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Good Morning,

I am having trouble with my email flow of traffic. I can send out an email but I can't receive an email. I used to use this program so I am a returning client from Boardview Advertsing. I know very little about POP/IMAP things nor how to fix things. Is there any way I can speak with an actual person about this as I'm supposed to jump back in with Boardview Advertising, and apparently no one is receiving my emails.

Really sorry but please can someone help me?

Regards,

Marlee MacKay Boardview Advertising [edited phone# from public community forum]

I am using windows 11 pro and until last night had been happily using Thunderbird with no problems. Suddenly i go to check my emails and every one of my email accounts have gone, vanished, dissapered. All i was left with was a screen saying to enter an email address as in setting it up from scratch. Any thoughts on why this has happened and has it happened to anyone else?

Thanks

Paul