Showing questions tagged: Show all questions

Audible notifications for emails sometimes don't work and visual notifications are sometimes wrong

Recently my Thunderbird mail has been 'glitchy'. Sometimes I receive audible alerts for emails, other times I don't. Sometimes the number of new emails received is corr… (read more)

Recently my Thunderbird mail has been 'glitchy'.

Sometimes I receive audible alerts for emails, other times I don't.

Sometimes the number of new emails received is correct, other times it shows 4 new emails when, across all my accounts, the number is 2 (for example).

Are either or both of these known issues?

I also noticed when I was watching a live music stream on TikTok last week, I 'had' no emails for almost 2 hours. As soon as I left TikTok and closed my browser window emails 'arrived', one timestamped 45 minutes earlier. The settings for that account are set to check for emails every 5 minutes.

Could the Chinese be 'watching me' 😁 or is there another more innocent explanation?

Asked by chattome 1 month ago

Last reply by chattome 25 minutes ago

Thunderbird, smtp server certificate

Hello, My SMTP server uses Let's Encrypt certificate. The website with the same domain has no certificate. Thunderbird refuses to connect to my SMTP server. Test connecti… (read more)

Hello, My SMTP server uses Let's Encrypt certificate. The website with the same domain has no certificate. Thunderbird refuses to connect to my SMTP server. Test connection to the server (STARTTLS) in account settings sais "The secure connection to the server failed" (or similar. I see bg localization). Another server with Let's Encrypt certificate. Test pases. Clicking View certificate shows webserver cert (from DigiCert Inc).

I can't send emails! :)

Regards! Valentin

Asked by laskov548 36 minutes ago

thunderbird not loading my email

my account pmersch@newmex.com won't load messages. my wife's account, jgabriel @newmex.com is working properly. not sure how to fix this problem. our mail comes throug… (read more)

my account pmersch@newmex.com won't load messages. my wife's account, jgabriel @newmex.com is working properly. not sure how to fix this problem. our mail comes through taosnet.com and I can access messages there till we fix the problem.

Asked by pmersch 1 hour ago

Last reply by david 37 minutes ago

Learning and auto adding contacts from sent addresses

I have just installed Thunderbird for my wife on Fedora. She is struggling because she relies on her program (formerly mac Mail) 'knowing' the addresses of contacts and a… (read more)

I have just installed Thunderbird for my wife on Fedora. She is struggling because she relies on her program (formerly mac Mail) 'knowing' the addresses of contacts and autosuggesting when she types the first few letters. Obviously with a fresh install of TB, it doesn't 'know' any of her contacts. Is there a way to make it learn from the Sent Items folder? So that it auto adds all addresses she HAS SENT TO (in the past), to her contacts/address book? Thanks

Asked by mozilla516 17 hours ago

Last reply by mozilla516 1 hour ago

  • Archived

Recover imap emails

Is there any way I can recover all my emails?!! I deleted many emails from my phone, not realizing it deleted the emails from my laptop. Are there third party programs … (read more)

Is there any way I can recover all my emails?!! I deleted many emails from my phone, not realizing it deleted the emails from my laptop. Are there third party programs that might help? Many tyhanks for any help / advice.

Asked by Roy Packham 9 months ago

Last reply by Rick 9 months ago

Emails not being received by Gmail accounts

I have been using our work Mozilla Thunderbird account for two years and in all that time we have been unable to send emails from our usual email address (sales@freunduk.… (read more)

I have been using our work Mozilla Thunderbird account for two years and in all that time we have been unable to send emails from our usual email address (sales@freunduk.com) to anyone with a Gmail account. We get no bouncebacks and no indication to say that the email has not been received. Everyone else with other types of email account such as Hotmail or Outlook etc get our emails, but for some reason Gmail is blocked. We send invoices, quotes etc from Mozilla and for anyone with a Gmail account, not receiving our email is very inconvenient. We have put customers on stop for non payment and then realised they haven't received our invoice via email because they have a Gmail address. Can anyone shed any light on the matter please? Is there a setting we are missing which needs changing? I have tried to search previous questions on the forum but nothing has been obvious. All help appreciated.

Asked by sales323 1 day ago

Last reply by sfhowes 1 hour ago

Calendar invites go to wrong calendar with no option to change

I have a professional email address and a gmail address configured correctly in thunderbird. I also have a number of google calendars configured in lightning using the bu… (read more)

I have a professional email address and a gmail address configured correctly in thunderbird. I also have a number of google calendars configured in lightning using the built-in google calendar support (i.e., I am not using the old google calendar plugin). Until recently, when I received and accepted a calendar invitation sent to my professional email address, thunderbird would ask to which calendar I wanted to save the invite. I would select the calendar I wanted and it would be saved appropriately.

A week ago, I created a new google calendar and added it to thunderbird/lightning using the built-in google calendar support. Now, when I accept a calendar invitation, it automatically goes to the new calendar (which is generally not appropriate) without asking me to choose. Furthermore, I am unable to edit these calendar events to change the calendar they are associated with. I have checked the properties of both the new and old calendars and they look the same.

The only seeming solution I found was to make the new calendar read only and disassociate it from an email address, and then undo both those options. For the time being, this operation seems to have gotten back the option to select which calendar invites are saved to. But I would still like to know if this was the correct solution and better understand how thunderbird chooses to save event invitations.

Asked by David Kaplan 6 hours ago

Last reply by sfhowes 1 hour ago

Email content lost

Thunderbird has managed to keep all the message headers however the body of EVERY email is now empty. I had archives of email going back to the 80's and it's all gone. … (read more)

Thunderbird has managed to keep all the message headers however the body of EVERY email is now empty. I had archives of email going back to the 80's and it's all gone. I tried to import backups again but TB throws away the body of the messages.

Note that there are many different email address formats in use from regular TCP/IP, XNS, UUCP, Mainframe 8.8, and others. The headers are there and show the addresses but the content is totally empty for every message.

Before TB gets a hold of them, I can read them so I know the data is there and it is TB that is removing it.

Please help

Asked by BillCatz 3 days ago

Last reply by david 1 hour ago

  • Solved

Thunderbird and Mediacom

I am losing my Mediacom ISP account (which I have had for 20 years) at the end of this month. I have used Mediacoms web mail server all this time and want to keep many em… (read more)

I am losing my Mediacom ISP account (which I have had for 20 years) at the end of this month. I have used Mediacoms web mail server all this time and want to keep many emails and addresses that are on their server. I was told that Thunderbird would allow me to transfer/copy these messages to my computer and retain them there in Thunderbird after I no longer have access to Mediacoms server. I have installed Thunderbird 3 times and spent 2-3 days with help from this forum trying to gt it to work properly but have not succeeded. I have a windows 10 HP laptop and am not completely computer literate so I don't believe I will solve this by myself. I even loaded up an old windows 7 computer which I did with ver 15. but that didn't work either. THe one difference I did notice is that the Tbird auto installation on my Win 10 machine selects POP and on the Win 7 machine it selects IMAP. Mediacom is uses IMAP

Asked by tld6008 2 days ago

Answered by Rick 1 day ago

Unable to change font color using "Text color" window, "Choose a color" button (macOS)

Changing color of the text during composing an email does not work when I use "Choose a color" button. The color in the button changes, but when I click "Ok" the color do… (read more)

Changing color of the text during composing an email does not work when I use "Choose a color" button. The color in the button changes, but when I click "Ok" the color does not change. The color change works though if: I click "Last-picked color", or when I type color name "Green" or HTML hex, and subsequently click "OK".

How to change the color of text in a composed email when

I am using Thuderbird on macOS.

When trying to run in Safe Mode, and compose a new message, I the Thunderbird stucks, so I cannot confirm in Safe Mode, but I had this issue in the past also on other machines/Thunderbird instances, so maybe someone else had a similar problem, or maybe it is a known issue, already in dev team logs.

Asked by cereberusjm 3 months ago

Last reply by sfhowes 2 hours ago

How to remove thunderbird connection from another PC?

I moved to a new PC and copied my thunderbird profile for my emails. I do not have access to my old PC at the moment. Is there any way to "log out" or disable the emails … (read more)

I moved to a new PC and copied my thunderbird profile for my emails. I do not have access to my old PC at the moment. Is there any way to "log out" or disable the emails on the other PC by deleting the thunderbird profile access or similar?

I could go manually through google to log them out, but it will also remove the access on the new PC and in this situation there are a lot of accounts and the setup is a hassle.

Asked by generalhaek 2 hours ago

Last reply by david 2 hours ago

Formatierung von Tabellen

Nach der Formatierung einer Tabelle verbleiben rote gestrichelte Linien um den Zellen der Tabelle. Diese Linien werden auch gedruckt. Wie kann das vermieden werden? … (read more)

Nach der Formatierung einer Tabelle verbleiben rote gestrichelte Linien um den Zellen der Tabelle. Diese Linien werden auch gedruckt. Wie kann das vermieden werden?

Asked by th w 2 hours ago

  • Solved
  • Archived

Login failed. authentication failed to server imap.mail.yahoo.com

I have had an ongoing problem with Thunderbird being unable to log into the various mail servers that I use. I've tried repeatedly to solve this problem and have been ab… (read more)

I have had an ongoing problem with Thunderbird being unable to log into the various mail servers that I use. I've tried repeatedly to solve this problem and have been able to cure it in the past by clearing the cache, but it recurs over and over again. I cannot keep wasting my time like this. I'm an independent contractor and I need to be able to use my e-mail client consistently. I've got work to do! This morning, it's suddenly decided that it cannot log into any of the three services that I use.

Is there a lasting solution to this problem? If not, please tell me and I'll move on peacefully, but please don't keep me chasing my tail for something that cannot be fixed.

Asked by raypackard 7 months ago

Answered by raypackard 6 months ago

Thunderbird very slow to send emails (Fedora) starting with 143.0. 142.0 and 140esr do not have this problem.

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent imme… (read more)

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent immediatly but after around 10 mails, I have very slow response (varies from 5 sec to more than 1 minute and sometimes timeout). Usually quitting TB solves the problem but this is very annoying. I went back to 140LTS and sems to have no longer this problem. This was tested on many diffrent networks. I am running under Fedora release 42

Thanks

Asked by mouthuy 3 months ago

Last reply by Wayne Mery 2 hours ago

  • Solved

message grouping display

I recently updated from Windows 10 to Windows 11 and have been using Thunderbird for my 4 email accounts for about a decade. Since the update, all my sent messages have a… (read more)

I recently updated from Windows 10 to Windows 11 and have been using Thunderbird for my 4 email accounts for about a decade. Since the update, all my sent messages have a > sign next to them which I have to click on to view the various messages sent to the same person, with the latest message chronologically displayed near the bottom of the grouping. My thread option has been unselected. This is a new and unwanted layout and I only wish to see my emails displayed individually and chronologically, with the most recent near the top. How do I remove these groupings with the > icons and just see each message displayed individually? My frantic research only points to installing/selecting an 'add on' perhaps. I just want to see my sent emails individually like I have for the last decade as well as in my folders from previous years. SEND HELP!

Asked by saladaze321 4 hours ago

Answered by Rick 3 hours ago

TB 146.0.1 Keeps reverting to Manual Spam Sorting

Hello, I run Thunderbird 146.01 under Windows 11 Version 10.0.22631 Build 22631... TB pulls messages from a POP Server. Though I have tried many fixes TB keeps revertin… (read more)

Hello,

I run Thunderbird 146.01 under Windows 11 Version 10.0.22631 Build 22631... TB pulls messages from a POP Server.

Though I have tried many fixes TB keeps reverting to requiring that I manually run both Spam Sorting, and Filter Sorting, usually after running these functions automatically for about a week.

Might someone suggest a fix that will have some lasting benefit?

Many thanks,

Lothar

Asked by lotharkrepke 6 days ago

Last reply by lotharkrepke 3 hours ago

Message Filters Not Logging (win10)

Why suddenly has Thunderbird stopped logging my messages that I filter manually even though I have logging enabled? It used to work just fine. It no longer logs ANY mes… (read more)

Why suddenly has Thunderbird stopped logging my messages that I filter manually even though I have logging enabled? It used to work just fine. It no longer logs ANY message filtering. I have not changed any settings. I depend on it especially to confirm that new filters I set are working properly. How can i fix this?

Asked by JoeRLuciano 1 month ago

Last reply by JoeRLuciano 3 hours ago