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  • Solved

Firefox 89.0.1 on Mac, slow on initial page load only

Since the recent update to 89.0, I've been experiencing longer than normal initial page loads from start up or wake up for my MBP. Safe mode doesn't seem to matter, and i… (read more)

Since the recent update to 89.0, I've been experiencing longer than normal initial page loads from start up or wake up for my MBP. Safe mode doesn't seem to matter, and it doesn't matter if a browser window is open and a page loaded or if I'm opening a new browser window, that first page load (or reload) takes much longer than it should (up to 10 seconds to load for example, the Google home page). Once I'm past that initial page load, my browser speed is fine. I also checked Safari and Chrome on this MBE, and neither have this issue, which leads me to believe it isn't a security or some other setting on the Mac.

Asked by jamesaltemus 1 month ago

Answered by jamesaltemus 1 week ago

volume and sound will not work since last 2 updates on both windows 7 and windows 10 after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates.

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They … (read more)

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates. what do I need to put in my userchrome to make them work? Any other fixes.

Asked by inzaratha 1 month ago

Last reply by jscher2000 2 weeks ago

  • Solved

Can't access some website.

I cannot access to Facebook or Messenger on Firefox, when i open, Firefox said Secure Connection Failed. I got this error for a week,i have used Edge and Facebook still w… (read more)

I cannot access to Facebook or Messenger on Firefox, when i open, Firefox said Secure Connection Failed. I got this error for a week,i have used Edge and Facebook still work,pls help me.

Asked by Trung Kiên 1 month ago

Answered by jscher2000 1 month ago

Firefox keeps restoring my tabs even though restore previous session is off

Today, whenever I close Firefox and then restart it, it brings up the tabs I had open last time before I closed it instead of my home page. I checked my settings and "Res… (read more)

Today, whenever I close Firefox and then restart it, it brings up the tabs I had open last time before I closed it instead of my home page. I checked my settings and "Restore previous session" is turned off. How do I make it stop doing this and why isn't turning it off in settings working?

Asked by qwigoqwaga 1 month ago

Last reply by cor-el 3 weeks ago

Incredibly Slow PC

I've been using Firefox for quite a few years . . . after these past couple of updates my PC is running so slow it is almost to the point of becoming unusable. How do I c… (read more)

I've been using Firefox for quite a few years . . . after these past couple of updates my PC is running so slow it is almost to the point of becoming unusable.

How do I check which programs are running at 'startup' and which programs are running in 'background'?

I can't say that it is Firefox causing this problem but I'd sure like to fix it.

Something is up that won't allow me to 'search' from the lower task bar

Thanks

Mike

Asked by 64fab4 3 weeks ago

  • Solved

Zoom Meetings Add-In for Outlook Hangs

I cannot add a Zoom meeting to an Outlook meeting using my Outlook Web app. The Zoom add-in is installed and the button appears in the Web app. When I click it, I get the… (read more)

I cannot add a Zoom meeting to an Outlook meeting using my Outlook Web app. The Zoom add-in is installed and the button appears in the Web app. When I click it, I get the message "Zoom is working on your Add a Zoom Meeting request." But it just hangs there.

The Zoom add-in works using my Outlook Desktop client on the Mac and using Outlook Web in Chrome. Firefox seems to be the issue. Any idea what I can try to fix this?

Asked by Greg Selvin 4 weeks ago

Answered by Greg Selvin 4 weeks ago

  • Solved

Firefox starts, but cannot open any Page

Firefox on a Windows 10 (Build 19042.1052) that It starts and seems to run without hanging or crashing. I can enter an url, but it doesn't do anything. The Viewport just… (read more)

Firefox on a Windows 10 (Build 19042.1052) that

It starts and seems to run without hanging or crashing. I can enter an url, but it doesn't do anything. The Viewport just stays white. Also nothing happens if clicking on a bookmark. Or the settings. I was able to open the about:support page via the menu, but not by entering it into the adress bar.

Here are the things that I already tried to no avail: - updated to the latest version - Incognito mode - Troubleshoot mode - graphics card driver is up to date - reinstallation - Cleaning Firefox - delete firefox profile - clearing the start cache - downgrade to version 88.0.1

It is weird, that the about:support page works when opened from the menu but not when entered into the adress bar, right? This means that content can be displayed, but you cannot navigate to it via the address list. But then why don't bookmarks work either?

By the way: It is not a network Issue. Chrome and Edge work, and also the problem persists across multiple different networks.

Asked by stephan.graf 1 month ago

Answered by TyDraniu 1 month ago

firefox Color Extension

Hello Firefox People, Thank you for fixing the firefox color theme maker, it was working fine yesterday and the day before. I have made several themes, but am still learn… (read more)

Hello Firefox People, Thank you for fixing the firefox color theme maker, it was working fine yesterday and the day before. I have made several themes, but am still learning how it works. Two of my unposted themes need some help. The larger personalized buttons on the opening page, the new tab page, are black instead of white. It ruins the whole theme. how do you change the Buttons (like Firefox Color, GMail, Weather, etc) from black to white. I don't see anything listed in the Color program that looks like those can be changed.

I was also wondering, is it possible for the team that makes it to make it a stand-alone program like they made in the 90's, so we could fix everything offline first, with a browser standalone that will preview the themes first before posting them. It takes a long time to make them sometimes, and it would be nice also, to let people who are working have the internet. Just a thought. Thanks for working out all the kinks in it. I love doing graphics arts! Below, please find "Sunflower" theme with the problem. Have a good day.  :-)

PS I have updated Firefox 89, on Windows 7 SP1

Asked by SpringSong25 1 month ago

Stopcode Violations

I'm running Windows 10 and have experienced multiple, repeated stopcode violations resulting in the blue screen and reboot (or sometimes requiring hard shutdown and reboo… (read more)

I'm running Windows 10 and have experienced multiple, repeated stopcode violations resulting in the blue screen and reboot (or sometimes requiring hard shutdown and reboot). I've kept close records of programs and peripherals, and the only constant I can find is Firefox. Typically I see it with I'm exploring something in Firefox (ironically it just occurred while typing this). I've taken the computer to the shop a couple of times, and they've stressed it over multiple days and can't duplicate it. I wonder about the interaction of internet fluctuations and Firefox. I'm wondering if my motherboard is failing, though it's fairly new. Any help I can get on this would be very welcome! Thank you!

Asked by seikel780 1 month ago

Banking Logon

Today I tried to log in to my HSBC account from Firefox 89.0.1, which I have been doing from Firefox for several years. The HSBC home page displays as normal, but when I… (read more)

Today I tried to log in to my HSBC account from Firefox 89.0.1, which I have been doing from Firefox for several years. The HSBC home page displays as normal, but when I press the Log on button I get the following message


Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.


I have rung HSBC, who say there is no problem at their end and I should try another browser, and the website works perfectly on Google Chrome. Why should this have happened, what changes have Mozilla made to the browser to cause this problem?

I already have to use Chrome to access my M&S Money account due to incompatibility between that website and Firefox. Should I change my default browser to avoid future problems?

Asked by Ken Cooper 1 month ago

Last reply by FredMcD 1 month ago

HDMI Audio Not Woring in Firefox.

Here's the problem: when I try to play a Youtube or other video in Firefox, the sound cuts out after 1 second. Then silence. I have tried everything. I updated drivers.… (read more)

Here's the problem: when I try to play a Youtube or other video in Firefox, the sound cuts out after 1 second. Then silence.

I have tried everything. I updated drivers. I tried fixing sound in the sound settings. Nothing works.

This seems only to be a problem with the HDMI output, as it seems fine when I use Bluetooth. However, it is only a problem with Firefox, because it works fine in Chrome and Edge.

Asked by r.thomas.wright 1 month ago

Last reply by r.thomas.wright 1 month ago

  • Solved

How to unblock facebook comments plugin on FF 89?

Some websites have this text box under their articles to write a comment and post it on Facebook (see the screenshot). But for that to happen, first you must login to you… (read more)

Some websites have this text box under their articles to write a comment and post it on Facebook (see the screenshot). But for that to happen, first you must login to your Facebook account. The problem is that when I click the button "login to post", nothing happens - as if I didn't click it at all. I suspect the reason for that are the integrated anti-tracking options in Firefox 89. So the question is: how do I get this plugin to work in Firefox 89?

P.S. Until a month ago I was temporarily using Chromium as default browser and there the FB plugin had no issues. Chromium has no anti-tracking options which is why I think this function in Firefox is the reason for the FB plugin not to work.

Asked by rado84 1 month ago

Answered by rado84 1 month ago

Linux bookmarks with Proton (Firefox 89)

Hello, I have Firefox 89 installed on my PC with Linux (Pop_OS!). The new proton interface does not change the bookmarks. browser.proton.contextmenus.enabled is set on tr… (read more)

Hello,

I have Firefox 89 installed on my PC with Linux (Pop_OS!). The new proton interface does not change the bookmarks.

browser.proton.contextmenus.enabled is set on true.

Asked by mrphnixdev 1 month ago

Last reply by mrphnixdev 1 month ago

Firefox won't load site. other browsers work fine

I'm trying to access a web page from share point for work but it keeps throwing me an error code. I can open the page fine in other browsers. error.aspx?ErrorCorrelation… (read more)

I'm trying to access a web page from share point for work but it keeps throwing me an error code. I can open the page fine in other browsers.

error.aspx?ErrorCorrelationId=f962d49f-8000-c000-3973-9e39aeb1b0d7&ErrorText=Can't load the application on this page. Use the browser Back button to retry. If the problem persists%2C contact the administrator of the site and give them the information in Technical Details.&ErrorDetails=Error%3A Error initializing application. Error%3A Error%3A Error preloading the page-based application. Error%3A [Exception... "File error%3A Corrupted"%20 nsresult%3A "0x8052000b (NS_ERROR_FILE_CORRUPTED)"%20 location%3A "JS frame %3A%3A https%3A%2F%2Fmodern.akamai.odsp.cdn.office.net%2Ffiles%2Fsp-client%2Fsp-pages-assembly_en-us_c5b741fefc9b5a5c92ad9f6b2face310.js %3A%3A lmp7%2Fh<%2Fe.prototype._getName %3A%3A line 1"%20 data%3A no]&ErrorCategory=spfx&Workload=SPPages&Name=SpfxLoad

I talked to the administrator and he said it was a firefox problem.

Asked by mojack266 1 month ago

Last reply by jscher2000 1 month ago

  • Solved

www.aa.com

Why does Firefox seem to suddenly hate www.aa.com. When I try to log into the website I get a "Sorry working on our website - please start over" notice. I have tried del… (read more)

Why does Firefox seem to suddenly hate www.aa.com. When I try to log into the website I get a "Sorry working on our website - please start over" notice. I have tried deleting browsing history and I turned off the ad blocker. Any other suggestions. It works fine on MS Edge.

Asked by rernst1 1 month ago

Answered by jscher2000 1 month ago

Video on archive.org does not play audio

Watching on Chrome, this site plays normally: https://archive.org/details/Promo_Hogans_Heroes_CBS_TV_1967 Watching on Firefox, it only shows the video with no audio heard… (read more)

Watching on Chrome, this site plays normally: https://archive.org/details/Promo_Hogans_Heroes_CBS_TV_1967

Watching on Firefox, it only shows the video with no audio heard.

Asked by spammattic 1 month ago