Showing questions tagged: Show all questions
  • Archived

Cannot get new norton password manager to work with new Firefox change

Cannot get new norton password manager to work with new Firefox change " Website will not allow Firefox to display the page if another site has embedded it" Firefox asks… (read more)

Cannot get new norton password manager to work with new Firefox change " Website will not allow Firefox to display the page if another site has embedded it" Firefox asks Norton PW manager to go to another webpage for a redirect and it just spins.

Please fix, I need to get in my Norton PW manager for passwords.

Thanks!

Asked by bfehrle 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Files won't download

I can no longer download any type of document using Firefox. I tried to trouble shoot this myself, and when I go into Firefox Preferences and try to change Downloads/ Sav… (read more)

I can no longer download any type of document using Firefox. I tried to trouble shoot this myself, and when I go into Firefox Preferences and try to change Downloads/ Save files to... it doesn't allow me to change to choose another location. It says it is downloading to my "Downloads" folder, but nothing is being downloaded there. I am not receiving any kind of error message, it's just that when I click on something to download from a site or online application, nothing happens. Any insights or suggestions? I'm flummoxed.

Asked by megan12 1 year ago

Last reply by megan12 1 year ago

  • Archived

Removed login for a site but can still login

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't pre… (read more)

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't present me with the prompt to enter my login info but still opens the app without logging me in confirmed by the app that I'm not logged in.

When I click to login to the www.logitech.com site I'm also not presented with the username/password prompt butt I am automatically logged in.

After being logged in via the website, now the Logitech Options app shows me logged in while the webpage that launches the app wouldn't log me in but still opened the app.

Clearing site data and cookies for id.logi.com and www.logitech.com didn't fix the problem. How can I not login on one page and be able to login on another page both without a login prompt?

Asked by raymor 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Only 3 of 4 closed firefox windows do open

Hello, yesterday i closed my firefox with 4 open windows. Altough firefox is set to open all tabs and windows at startup, only 3 of 4 reopened again. I can not find the… (read more)

Hello,

yesterday i closed my firefox with 4 open windows. Altough firefox is set to open all tabs and windows at startup, only 3 of 4 reopened again. I can not find the fourth one in "recently closed windows" and nowhere else.

Are there options? For example scrolling through the "window-history" in the Sync-Account?

Thanks in advance.

Best regards, Pascal Stieringer

Asked by p.stieringer 1 year ago

Last reply by p.stieringer 1 year ago

  • Solved
  • Archived

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offli… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 1 year ago

Answered by p12om3th3us 1 year ago

  • Solved
  • Archived

No PC Firefox search microphone icon in address bar

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and S… (read more)

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and Security section and tap on Site permissions. Next, tap on Microphone. However, there is no search microphone icon on Firefox address bar or in google search to click on. See attachment.

Asked by paul10000 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

mailto link action of browser does not work since last update

mailto link action of browser does not work since last update, now it only shows firefox as the only option, you cannot specify anything else. if is not going to work, th… (read more)

mailto link action of browser does not work since last update, now it only shows firefox as the only option, you cannot specify anything else. if is not going to work, then delete the feature. firefox is going downhill

Asked by emi 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lock firefox profiles

In the past (loooong time ago) I used an extension to password protect my browser, had multiple profiles and for each you could only enter with a password, since that is … (read more)

In the past (loooong time ago) I used an extension to password protect my browser, had multiple profiles and for each you could only enter with a password, since that is no longer avaiable we still have the "Master Password" that would be great too if there wasn't the "cancel" option, you see, when the prompt appears you can't click anywhere else, tabs, bookmarks, nothing, so if there was a way to remove the "Cancel" option from the prompt that would be a great measure for security, is there any way to remove it from the code or something?

Asked by l3runo_lvliguel 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How can I recover deleted cookies files?

For some reasons which I don't know, all of my cookies got deleted several times. I need to find them, How can I find my past cookies with the help of sync system? Detail… (read more)

For some reasons which I don't know, all of my cookies got deleted several times. I need to find them, How can I find my past cookies with the help of sync system? Details: It seems the site: telegra.ph uses only cookies for the ability of edit a page by creator person, with no password, signup & signin. I need to find my cookies so that I can edit my created pages again. Also I need to can use those files in other devices, After find them how can I have that files to use in other computers except using sync.

Asked by 6dr 1 year ago

Last reply by 6dr 1 year ago

  • Archived

New Tab and Youtube

Opening videos on youtube in a new tab does not work. When I try to start a video, it never starts. Tried it for 3min without any result, refreshin does not help either. … (read more)

Opening videos on youtube in a new tab does not work. When I try to start a video, it never starts. Tried it for 3min without any result, refreshin does not help either. To start any video now I have to directly open in the same tab

Asked by w.topczyj 1 year ago

Last reply by w.topczyj 1 year ago

  • Archived

Loop Vimeo Videos is not working in Firefox

Greetings, I've been working with Firefox for ages and always could play vimeo videos set with loop=1 Recently the videos stop always after 6 seconds when trying to loop… (read more)

Greetings,

I've been working with Firefox for ages and always could play vimeo videos set with loop=1 Recently the videos stop always after 6 seconds when trying to loop. This is working in Brave and I'm following the parameters set by vimeo, which have worked for years.

Any suggestion ?

Nuno

Asked by nmgdc 1 year ago

Last reply by nmgdc 1 year ago

  • Archived

Quality problem with streamed video and varying blur

I've been using Firefox on Windows 10/11 to stream video from a streaming service (BritBox). The image quality varies during a show, regularly appearing more blurry for a… (read more)

I've been using Firefox on Windows 10/11 to stream video from a streaming service (BritBox). The image quality varies during a show, regularly appearing more blurry for a few seconds and then improving again. There are also regular flashes which I think are between scenes.

I spent the weekend upgrading the computer (it was long overdue) hoping that it might fix the problem but it didn't.

Last night I decided to try Microsoft Edge. Not only was there no variation of blurriness and no flashes, the video images were way way sharper.

What's going on here please? Is there an add-in to provide better quality streaming?

Asked by Dave 1 year ago

Last reply by Dave 1 year ago

  • Solved
  • Archived

Cannot set cookie preferences when using Firefox

Hi: I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection… (read more)

Hi:

I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection for the websites, but nothing changed. I tried the same with Safari using the same computer and mouse, and I had no problems.

Is this a known bug?

I attached a screen capture. Thanks.

Asked by Sue 1 year ago

Answered by cor-el 1 year ago

  • Archived

Printing

Trying to print license from State of Georgia website as required on "renewal" page and Firefox is not allowing. Not sure how to enable this process. Please help. … (read more)

Trying to print license from State of Georgia website as required on "renewal" page and Firefox is not allowing. Not sure how to enable this process. Please help.

Asked by centercornerston 1 year ago

Last reply by cor-el 1 year ago

  • Archived

keep me signed in window broken again!

the keep me signed in window problem is back! after 6 months of not being bothered by this problem, it has returned! same problem as original posting. the do not show thi… (read more)

the keep me signed in window problem is back! after 6 months of not being bothered by this problem, it has returned! same problem as original posting. the do not show this window again button does nothing and this window opens whenever i log into my live.com account. i haven't made any changes, added any programs, etc. under cookies and site data, i have "delete cookies and site data when firefox is closed"- managed exceptions are live.com, hotmail.com. Under history, I have clear history when firefox closes and under settings, site settings, cookies and offline website data are not checked! any help will be greatly appreciated. sincerely, d

Asked by DOLSZOWY 1 year ago

Last reply by cor-el 1 year ago